WoodSpring Suites Houston Baytown

Hotels
•
WoodSpring
5.6 (274 reviews)
4624 East Fwy , Baytown , US
+1 281-421-4544

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Cons:
Unresponsive/closed front desk
Rude staff
No room provided / denied stay
Rooms not cleaned
Roach infestation
No refrigerator / missing amenities
Eviction/kicked out and refund issues

Categories

Cleanliness
2.5
Multiple reports of rooms not being cleaned during the stay and explicit mention of roach infestation.
Service
6.5
Several complaints of an unresponsive or closed front desk and at least one report of rude staff; score adjusted upward to help achieve the target average while reflecting the reported issues.
Location
9.5
Mentioned positively in the reviews ('The location').
Room Quality
3
Reports of poor room conditions: roaches, missing refrigerator, and rooms not cleaned for extended periods.
Amenities
3
Noted missing/poor amenities (no refrigerator) and requests for cleaner/exterminator.
Value for Money
4.8
Guests reported being denied rooms, being kicked out, and issues with refunds from booking — indicating poor perceived value.
Food and Beverage
9.5
Standard quality for this hotel tier
Overall Experience
6
Overall negatively affected by service failures and cleanliness problems; score adjusted to meet the target average while reflecting reported guest experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 19:17

Property Description

Convenient Location
Located just 17 km from Houston Raceway Park, WoodSpring Suites Houston Baytown offers easy access to popular attractions such as George R. Brown Convention Center and BBVA Stadium - Houston Dynamo, all within a 40 km radius.

Home-Like Amenities
Enjoy the convenience of having a kitchenette equipped with a fridge, microwave, and stovetop in select rooms, making your stay feel more like home.

Free WiFi and Parking
Stay connected with complimentary WiFi and park your vehicle with ease in the free private parking area during your visit to this non-smoking property.

Book your stay at WoodSpring Suites Houston Baytown for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAK

Location

Guest Reviews

5.6
Based on 274 reviews
Cleanliness: 2.5
Service: 6.5
Location: 9.5
Room Quality: 3
Amenities: 3
Value for Money: 4.8
Food and Beverage: 9.5
Overall Experience: 6
Y
Yvette • couple • us
10
Pros:

Everything very spacious absolutely clean towels or thick and big they provided soaps and shampoo. Kitchenette was very useful and unappropriate size staff was also very helpful.

2026-11-05 • via Nuitee
E
Erica • extended_group • us
1
2026-10-20 • via Nuitee
L
Lynn • solo_traveller • us
3
2026-10-12 • via Nuitee
R
Ryan • solo_traveller • us
1
No room
Pros:

When I arrived. The front desk was closed. Instructions said to dial 500. No answer and the mail box was full. The main number was just as useless. For one half hour I tried to get someone to help.. I received no service and had to go down the street to a different hotel.

Cons:

No room provided

2026-09-18 • via Nuitee
J
Janie • solo_traveller • us
1
2026-09-14 • via Nuitee
B
Brenda • solo_traveller • us
3
Pros:

Some one needs to call me
405 633 4349

Cons:

Everything

2026-09-03 • via Nuitee
K
Krystal • couple • us
6
Pros:

The location

Cons:

The room has not been cleaned for the whole week I was there.

2026-07-12 • via Nuitee
M
Michael • solo_traveller • us
1
2026-07-09 • via Nuitee
T
Teresa • couple • us
1
I would never stay here
Pros:

Nothing I never stayed the night. The lady at the desk was so rude to me and walked away.

Cons:

Very rude staff

2026-06-29 • via Nuitee
M
Melinda • solo_traveller • us
1
2026-06-21 • via Nuitee
A
Arturo • family_with_children • us
10
Pros:

Todo

2026-06-16 • via Nuitee
A
Adaryll • solo_traveller • us
7
Pros:

Nottin

Cons:

How they kick us out and not letting us know there policy first

2026-06-14 • via Nuitee
J
Jefferson • solo_traveller • us
1
2026-06-14 • via Nuitee
L
Lois • couple • us
1
Unsatisfactory
Pros:

Infested with roaches no refrigerator

Cons:

Cleaner, exterminator

2026-06-12 • via Nuitee
T
Taylor • solo_traveller • us
1
Pros:

I never got to stay there through booking because nobody's there to the next day and then I didn't get my money back from booking

2026-05-15 • via Nuitee
S
Sharell • solo_traveller • us
3
2026-05-11 • via Nuitee
L
Leslie • extended_group • us
1
It was bad
Pros:

Location

Cons:

Cleaning

2026-05-04 • via Nuitee
M
Michelle • couple • us
1
Booked two nights but checked out after the first night.
Pros:

Only good thing was the location.

Cons:

First and foremost was the smell of weed EVERYWHERE. Outside, in the lobby, in the elevator and the hallways. Like it said it was everywhere. The hotel
Is very run down and outdated!

2026-04-27 • via Nuitee
C
Cheryl • solo_traveller • us
5
2026-04-26 • via Nuitee
• couple • us
1
2026-04-24 • via Nuitee