Extended Stay America Select Suites - Birmingham - Bessemer

Hotels
•
Extended Stay America Select Suites
7 (225 reviews)
5535 Academy Way , Bessemer , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Close to attractions
Some friendly staff
Cons:
Unclean rooms
Rude front desk staff
Bugs in room
Poor customer service

Categories

Cleanliness
4.75
Numerous reports of bugs and unclean conditions.
Service
6.75
Mixed feedback; some staff were nice, but overall customer service was poor.
Location
9.75
Conveniently located near key attractions.
Room Quality
7.75
Rooms were clean but complaints about functionality like broken doors.
Amenities
7.75
Limited amenities reported, functional issues like broken features.
Value for Money
5.75
Issues with booking and customer service leading to dissatisfaction.
Food and Beverage
8.75
No specific feedback mentioned regarding food and beverage.
Overall Experience
4.75
Overall dissatisfaction based on multiple negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:35

Property Description

Convenient Location

Situated just off Interstate 20 and Interstate 59, Extended Stay America Birmingham Bessemer is the perfect choice for travelers looking for easy access to both the highway and local attractions.

Fully Equipped Rooms

Each room at Extended Stay America Birmingham Bessemer comes complete with a kitchenette, including a microwave, stovetop, refrigerator, and sink with extra counter space. Enjoy the convenience of free WiFi, a flat-screen cable TV, desk, and en suite in every room.

Amenities Galore

Take advantage of complimentary on-site parking, a 24-hour reception, and proximity to the Frank House Municipal Golf Course. Whether you're in town for business or leisure, Extended Stay America Birmingham Bessemer has everything you need for a comfortable stay.

Ready to experience convenience and comfort? Book your stay at Extended Stay America Birmingham Bessemer now.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7
Based on 225 reviews
Cleanliness: 4.75
Service: 6.75
Location: 9.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 5.75
Food and Beverage: 8.75
Overall Experience: 4.75
D
Daniel • couple • us
3
2026-01-27 • via Nuitee
J
Jordan • family_with_children • us
10
2026-01-13 • via Nuitee
M
Mary • couple • us
1
Horrible experience..
Pros:

Nothing

Cons:

The lady at the front desk was very rude and would not check us in. And she kept charging my debit card.

2025-12-29 • via Nuitee
M
Maurice • couple • us
6
Beside the bugs they an ants it was ok
Pros:

It was close too everything

Cons:

The bugs ants an roaches

2025-12-16 • via Nuitee
J
Janeal • couple • us
1
2025-12-13 • via Nuitee
M
Mary • family_with_children • us
10
2025-12-05 • via Nuitee
S
Small • couple • us
10
2025-12-04 • via Nuitee
A
ashley • family_with_children • us
10
Pros:

Soft beds clean rooms nice workers

Cons:

Door keys didn't like to work right

2025-11-30 • via Nuitee
R
Ruben • solo_traveller • us
4
Needs improvement and better customer service
Cons:

Elevator was broken.Stove top burner was broken and only one side worked. I had problem with bugs coming through window and I had window closed the whole time. Most of the staff wasn’t very helpful. Left early cuz of bugs

2025-10-12 • via Nuitee
A
Alisha
10
Pros:

The property and staff are great.

2025-09-23 • via Nuitee
J
John • couple • us
1
I will never stay at this place again.
Pros:

The person at the front desk was pleasant.

Cons:

Foyer had trash, several people loitering outside, room smelled. I only stayed for one hour and left.

2025-08-12 • via Nuitee
I
INGRAM • family
2
Pros:

THE PLACE WAS NASTY AND TV DID NOT WORK AND THE STAFF DID NOTHING TO HELP AND THE POLICE WAS VERY ACTIVE IN THE BUILDING ALLLLL NIGHT..HORRIBLE

2025-07-29 • via Nuitee
C
crystal • family_with_children • us
1
Cons:

There’s roaches in the room so I didn’t stay!!!

2025-07-21 • via Nuitee
V
Verified traveler
2
Unsatisfied customer ripped off
Pros:

It wasn't no rooms available, it wasn't the hotel it was you guys, you guys allowed to book this, and refused to refund my discount, I wouldn't recommend booking through this company.

2025-07-20 • via Nuitee
K
Kathy • couple • us
5
2025-07-19 • via Nuitee
E
Evelyn • solo_traveller • us
1
Just horrible customer service!A complete rip off
Pros:

I never stayed it this property. They had no availability. The stated they were adjusting a room a customer. That’s how I was able to book. I had not received my refund even though I didn’t stay there. They are blaming booking and bookings blaming them. I just need my refund. It’s quite simple. I never stayed there. Give me my money back

Cons:

No availability but took my money anyway and refuse to give me my refund!

2025-07-17 • via Nuitee
P
Paul • couple • us
1
Garbage
Pros:

There roaches in our first room. We got another room and it had roaches. We smelled Marijuana throughout the building. We got our money back. DISGUSTING!!!

Cons:

LEAVING!

2025-07-14 • via Nuitee
R
reepal • family
6
Pros:

no roaches. Front desk was helpful. rooms and beddings were not cleaned. don't feel vehicles were safe there.

2025-07-11 • via Nuitee
B
Braxton • solo traveller • us
5
Passable
Pros:

The workers.

Cons:

The small bed and the bathroom small

2025-06-28 • via Nuitee
S
Shermonia • review category business travellers • us
3
Not going back
Cons:

The whole building smells like smoke

2025-06-04 • via Nuitee