Extended Stay America Select Suites - Lubbock - West

Hotels
•
Extended Stay America Select Suites
7 (285 reviews)
2311 West Loop 289 , Lubbock , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Good staff service
Cons:
Dirty and unclean
High additional fees
Poor room conditions

Categories

Cleanliness
5.39
Numerous mentions of dirtiness and stains on towels and toilets.
Service
9.36
The staff was very helpful and polite, although the issues were primarily regarding cleanliness.
Location
8.4
Location mentioned but no specifics provided; average expectation.
Room Quality
6.35
Small room size and negative sentiments about smell and comfort.
Amenities
7.38
Lack of shower supplies, broken faucet, and limited offerings.
Value for Money
6.34
Guests felt overpriced for the condition and services received.
Food and Beverage
6.39
Breakfast not provided as expected; unsatisfactory experience.
Overall Experience
6.36
Overall a disappointing stay with many negative mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:21

Property Description

Welcome to WoodSpring Suites Lubbock West!

Convenient Amenities: Enjoy free WiFi throughout the property and pet-friendly accommodation just 5 km from Texas Tech University.

In-Room Entertainment: Relax with a 32-inch flat-screen TV offering satellite and movie channels, and unwind in a private bathroom with a tub and shower combination.

Easy Travel: Located just 21 km from Lubbock Preston Smith International Airport, making your travel experience a breeze.

Book your stay now and experience comfort and convenience at WoodSpring Suites Lubbock West!

Important information:

Guests must be 18 or older to check in.

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Guest Reviews

7
Based on 285 reviews
Cleanliness: 5.39
Service: 9.36
Location: 8.4
Room Quality: 6.35
Amenities: 7.38
Value for Money: 6.34
Food and Beverage: 6.39
Overall Experience: 6.36
H
Hélio Lúcio • solo_traveller • br
1
estressante
Cons:

Fiz uma reserva para meu filho para o período de 13 a 22 de agosto. Ele só conseguiu chegar no dia 14 porque fez uma longa viagem. O estabelecimento cancelou a reserva por '" no show" e ele teve que fazer novo pagamento. Destaque-se que a multa por 'no show" prevista na reserva era de 1 diária. Dessa forma, pagamos ao Booking.com por todo período e pagamos novamente ao hotel. Devido à não resolução não sei se continuarei a usar o Booking.com.

2026-10-07 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-09-09 • via Nuitee
E
Edgar • solo_traveller • us
10
2026-08-30 • via Nuitee
D
Daniel Alysh • solo_traveller • us
10
2026-08-27 • via Nuitee
Z
Zenia • family_with_children • us
9
Had a good extended stay.
Cons:

There is no bench or table outside to sit for a while, when you re inside all day, sitting out side would be nice.

2026-08-26 • via Nuitee
C
Charles • solo_traveller • us
1
Pros:

Not much

Cons:

I caught staff going into my room several times when they thought I wasn't on the premises. I also witnessed staff prepping through the excessive gaps between the room door and the door frame. Straight bs!

2026-08-24 • via Nuitee
M
Manriquez • couple • us
10
2026-08-24 • via Nuitee
C
Charles • solo_traveller • us
10
2026-08-19 • via Nuitee
C
Charles • solo_traveller • us
5
Cons:

Staff no good.

2026-08-18 • via Nuitee
W
worth • solo_traveller • us
9
2026-08-10 • via Nuitee
T
Tammy • solo_traveller • us
2
2026-08-09 • via Nuitee
M
Ms_Kcomm • couple • us
1
2026-08-03 • via Nuitee
N
Noah • family_with_children • us
10
2026-07-25 • via Nuitee
J
Jennifer • family_with_children • us
7
2026-07-20 • via Nuitee
T
topssuite1970 • Family • Cedar Park, Texas
2
The place is filthy ....
Pros:

Our room was filthy. We pulled the bed from the wall and we were shocked by the amount of dust and dirt was under the bed. Just look at your room when you check in. The place is a dump and needs a remodel. Everything needs to go.

2026-07-06 • via Tripadvisor
D
Donovan • solo_traveller • us
1
2026-06-30 • via Nuitee
E
Eve • couple • us
10
2026-06-11 • via Nuitee
E
Elijah • family_with_children • us
6
2026-06-11 • via Nuitee
A
Angela • solo_traveller • us
10
2026-06-05 • via Nuitee
J
Jasmine • solo_traveller • us
8
2026-05-27 • via Nuitee