Extended Stay America Select Suites - Lubbock - West

Hotels
•
Extended Stay America Select Suites
7 (272 reviews)
2311 West Loop 289 , Lubbock , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Good staff service
Cons:
Dirty and unclean
High additional fees
Poor room conditions

Categories

Cleanliness
5.39
Numerous mentions of dirtiness and stains on towels and toilets.
Service
9.36
The staff was very helpful and polite, although the issues were primarily regarding cleanliness.
Location
8.4
Location mentioned but no specifics provided; average expectation.
Room Quality
6.35
Small room size and negative sentiments about smell and comfort.
Amenities
7.38
Lack of shower supplies, broken faucet, and limited offerings.
Value for Money
6.34
Guests felt overpriced for the condition and services received.
Food and Beverage
6.39
Breakfast not provided as expected; unsatisfactory experience.
Overall Experience
6.36
Overall a disappointing stay with many negative mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:21

Property Description

Welcome to WoodSpring Suites Lubbock West!

Convenient Amenities: Enjoy free WiFi throughout the property and pet-friendly accommodation just 5 km from Texas Tech University.

In-Room Entertainment: Relax with a 32-inch flat-screen TV offering satellite and movie channels, and unwind in a private bathroom with a tub and shower combination.

Easy Travel: Located just 21 km from Lubbock Preston Smith International Airport, making your travel experience a breeze.

Book your stay now and experience comfort and convenience at WoodSpring Suites Lubbock West!

Important information:

Guests must be 18 or older to check in.

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7
Based on 272 reviews
Cleanliness: 5.39
Service: 9.36
Location: 8.4
Room Quality: 6.35
Amenities: 7.38
Value for Money: 6.34
Food and Beverage: 6.39
Overall Experience: 6.36
D
Donovan • solo_traveller • us
1
2026-06-30 • via Nuitee
E
Elijah • family_with_children • us
6
2026-06-11 • via Nuitee
E
Eve • couple • us
10
2026-06-11 • via Nuitee
A
Angela • solo_traveller • us
10
2026-06-05 • via Nuitee
J
Jasmine • solo_traveller • us
8
2026-05-27 • via Nuitee
A
Aleigha • couple • us
8
2026-05-22 • via Nuitee
M
Monita • solo_traveller • us
1
My stay was not acceptable and when I asked for the manager to call - I never heard from Hilda
Pros:

The room was clean

Cons:

the staff, the rate and the rudeness of the staff was not acceptable. I was charged for a 2 bed room and was put in a room with 1 bed and was told I was charged for the premium room- When I booked a single bed room, it was cancelled due to overbooking and than I was called and told they could get me a 2 bed room and paid the difference, but still ended up with a 1 bed- not acceptable, i asked to speak to a manager and none was on site- asked to be called and no call

2026-05-18 • via Nuitee
K
Kate • couple • us
4
Not worth it.
Pros:

Price

Cons:

Walls are paper thin, yelling in the hallway at 4am, no breakfast

2026-05-18 • via Nuitee
L
Larry • family_with_children • us
7
2026-05-07 • via Nuitee
M
Megan • couple • us
2
Wouldn’t stay again. The price was good but nothing else.
Pros:

I liked the cost.

Cons:

The bed was loud. Every time I moved when I was sleeping, I woke up. We had to plug our tv in because it wasn’t working. The plate cover on the shower head was falling off the wall. The part you hang your clothes on was rusty. The other room the tv didn’t work at all and the same problems.

2026-05-03 • via Nuitee
K
Kenbaron • family_with_children • us
6
2026-05-02 • via Nuitee
S
Stephanie • couple • us
5
Pros:

Conveniently located

Cons:

Dog hair all through and through the sheets

2026-04-30 • via Nuitee
T
Tammy • solo_traveller • us
6
Convenient but needs better cleaning
Pros:

Location was good.

Cons:

I was not disclosed the extra fee for my pet until I got there. I booked a 10 day stay and they do not offer room service or provide clean towels if you do not pay for the linen service. My room was dirty after I paid a $400 cleaning fee for a small dog. A sweet cleaning lady came and made it right but it should have been clean feom the beginning. The room needed a deep clean!

2026-04-29 • via Nuitee
J
Joel • family_with_children • us
1
Pros:

Couldn't even book my room no one at front desk, waited 2hrs to not be able to get the room I booked.. And pretty sure got charged for it.
So nothing to like about that.

Cons:

Everything

2026-04-22 • via Nuitee
Y
Yesenia • solo_traveller • us
2
2026-04-06 • via Nuitee
C
Covington • family_with_children • us
7
2026-03-27 • via Nuitee
G
Granado • family_with_children • us
6
2026-03-09 • via Nuitee
T
tejana (Frances Maljevac) • family_with_children • us
10
Pros:

All of it 😁

Cons:

It was all 👍 good

2026-02-26 • via Nuitee
S
San Juanita • couple • us
1
I ended up leaving and going to a nicer hotel. You get what you pay for!!
Cons:

The lady at the front desk gave me someone else’s room. A room that was already occupied. I walked into a room full of people, turned around and walked right back out.

2026-02-23 • via Nuitee
C
Catarino7 • family_with_children • us
10
Perfect
Pros:

The staff and the cleanses of the facility

Cons:

Loved everything

2026-01-28 • via Nuitee