Hotel Britannia

Hotels
9.4 (860 reviews)
Capo 72 , Sorrento , it

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great service from staff
Beautiful views from the rooftop
Cons:
Basic breakfast offerings
Minor noise issues

Categories

Cleanliness
9.64
Extremely clean and well-maintained hotel.
Service
9.99
Staff were extremely friendly, helpful, and attentive.
Location
9.65
Great location close to public transport and with stunning views.
Room Quality
9.6
Rooms are spacious and comfortable with beautiful sea views.
Amenities
9.13
Good amenities with a nice rooftop and bar, but some areas could improve.
Value for Money
8.59
Pricing may not reflect the quality of some amenities.
Food and Beverage
8.64
Breakfast options were very basic; improvements suggested.
Overall Experience
9.99
Overall a wonderful stay with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Close to the Sea and Stunning Views

Hotel Britannia, a charming property in Sorrento, offers a serene escape just a short stroll from the historic center. With breathtaking views of the Gulf of Naples, this hotel provides a tranquil setting for your vacation.

Comfortable Accommodation with Balconies

The spacious rooms at Hotel Britannia, some featuring private balconies, ensure a comfortable stay. Surrounded by citrus groves, the hotel offers a peaceful retreat with simple yet inviting accommodations.

Convenient Amenities and Services

Experience convenience at its best with free WiFi, 24-hour room service, and a terrace to savor cocktails while admiring the panoramic bay views. Let our helpful staff assist you in booking tours or arranging transportation for a stress-free stay.

Ready to immerse yourself in the beauty of Sorrento? Book your stay at Hotel Britannia now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 860 reviews
Cleanliness: 9.64
Service: 9.99
Location: 9.65
Room Quality: 9.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.99
O
Oliver couple de
1
Simply awful and outrageously overpriced
Pros:

The ladies making and serving the coffee in the morning really were very kind.

Cons:

A main road (see https://youtube.com/shorts/gbAtnAJ69I0) with infernal noise, day and night, surrounds the hotel on three sides. Doors and windows are poorly insulated or cannot be closed, making sleep impossible. The reception staff is only interested in selling additional services and talks a lot, but is neither able to listen nor help. Contrary to the official photos, some bathrooms are not renovated, the breakfast selection is on par with a bad youth hostel, the terrace is exposed to the noise and smell of the street, and we always found the bar closed — all this at a hefty price. We cut our stay short after two days and two nights without sleep.

2026-04-10 via Nuitee
Ítalo couple br
10
Sensacional
Pros:

A receptividade dos colaboradores, a limpeza do quarto, o café da manhã, simplesmente um dos melhores hotéis que já ficamos, experiência excelente

Cons:

Não temos nenhum ponto a destacar

2026-04-10 via Nuitee
A
Ana couple br
10
Maravilhosa !
Pros:

Atendimento maravilhoso! Todos os funcionários super atenciosos! Tudo muito limpo e arejado! Um bom café da manhã!

2026-04-06 via Nuitee
P
Pamela extended_group bg
8
2026-01-19 via Nuitee
M
Michela couple it
9
2026-01-19 via Nuitee
C
Camila couple ar
10
Perfecto
Pros:

El hotel es hermoso (sobre todo la terraza) y el personal maneja un nivel de amabilidad excepcional, nos guiaron y ayudaron en todo. Si bien el hotel no tiene restaurante, a 100 metros nos recomendaron uno que fue riquísimo y a re buen precio.

2026-01-19 via Nuitee
K
Karly Anne couple ca
10
2026-01-19 via Nuitee
G
Gabrielle extended_group us
10
Pros:

The staff was very helpful!!

Cons:

The fruit was a little mushy for breakfast.

2026-01-19 via Nuitee
R
Roberta extended_group ca
10
Pros:

The staff were very pleasant & helpful with suggesting restaurants, booking transfers, bus info, tours. The garden terrace was a great place to sit and enjoy a glass of wine before or after going out for the evening. Great location!

Cons:

Everything was great!

2026-01-19 via Nuitee
O
Omar Adalberto couple ar
10
Excelente
Pros:

El desayuno me parecio muy rico y la ubicacion excelente

Cons:

Nada

2026-01-15 via Nuitee
M
Muona couple fi
9
2025-12-01 via Nuitee
L
Luisa extended_group it
7
Pros:

La posizione è la vasca idromassaggio sul terrazzo con una meravigliosa visuale

Cons:

La colazione poteva essere gestita meglio con prodotti freschi locali di maggiore qualità

2025-10-30 via Nuitee
S
Scott couple ca
9
2025-10-30 via Nuitee
M
MariO couple fr
7
Rapport qualité/prix à revoir
Pros:

Personnel très serviable - Hôtel bien positionné par rapport à l'arrêt de bus qui dessert la côte et à 1/4h à pied du centre. Petit déjeuner buffet avec très bon capuccino sur demande et des fruits frais.

Cons:

Comment les chasses d'eau peuvent-elles être aussi bruyantes? Système à revoir pour en plus faire des économies d'eau.
Shampoing en dosette insuffisant. Circulation intense devant l'hôtel: attention en circulant à pied.

2025-10-29 via Nuitee
L
Louis couple us
5
2025-10-21 via Nuitee
B
Ball family_with_children gb
10
2025-10-21 via Nuitee
C
Colton couple us
9
Pros:

The staff were extremely friendly, breakfast was decent, and the rooftop was exceptional.

Cons:

The location isn’t entirely accessible by sidewalk, and we wish the rooftop was open longer.

2025-10-21 via Nuitee
K
Kathleen couple ie
10
Pros:

The room was perfect with a beautiful sea view from our room , the staff were really helpful and friendly

2025-10-19 via Nuitee
E
Esteban couple cl
6
Pros:

El personal del desayuno

Cons:

Muy básico para el precio que se paga. Ninguna comodidad. El desayuno MUY básico.
Piezas muy simples. Toallas MUY malas. Nada especial para el precio que se paga por noche. Sugiero buscar alternativas.

2025-10-17 via Nuitee
E
Elita couple lv
9
Pros:

Laba atrašanās vieta. Tieši pie viesnīcas autobusu pietura, ļoti ātri var nokļūt Sorrento centrā. Ļoti laipns personāls.

Cons:

Brokastis pieticīgas.

2025-10-17 via Nuitee