Hotel Britannia

Hotels
9.4 (917 reviews)
Capo 72 , Sorrento , it

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great service from staff
Beautiful views from the rooftop
Cons:
Basic breakfast offerings
Minor noise issues

Categories

Cleanliness
9.64
Extremely clean and well-maintained hotel.
Service
9.99
Staff were extremely friendly, helpful, and attentive.
Location
9.65
Great location close to public transport and with stunning views.
Room Quality
9.6
Rooms are spacious and comfortable with beautiful sea views.
Amenities
9.13
Good amenities with a nice rooftop and bar, but some areas could improve.
Value for Money
8.59
Pricing may not reflect the quality of some amenities.
Food and Beverage
8.64
Breakfast options were very basic; improvements suggested.
Overall Experience
9.99
Overall a wonderful stay with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Close to the Sea and Stunning Views

Hotel Britannia, a charming property in Sorrento, offers a serene escape just a short stroll from the historic center. With breathtaking views of the Gulf of Naples, this hotel provides a tranquil setting for your vacation.

Comfortable Accommodation with Balconies

The spacious rooms at Hotel Britannia, some featuring private balconies, ensure a comfortable stay. Surrounded by citrus groves, the hotel offers a peaceful retreat with simple yet inviting accommodations.

Convenient Amenities and Services

Experience convenience at its best with free WiFi, 24-hour room service, and a terrace to savor cocktails while admiring the panoramic bay views. Let our helpful staff assist you in booking tours or arranging transportation for a stress-free stay.

Ready to immerse yourself in the beauty of Sorrento? Book your stay at Hotel Britannia now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 917 reviews
Cleanliness: 9.64
Service: 9.99
Location: 9.65
Room Quality: 9.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.99
F
Flavio solo_traveller br
10
Pros:

O atendimento é excepcional ! Todos oa funcionários extremamente elegantes e educados. Tiveram toda a paciência conosco mesmo não falando bem ingles ou italiano. Super indico pois o hotel tbm é muito confortável e bem localizado.

2026-06-06 via Nuitee
S
Shelby couple us
9
Pros:

The view! And not too far from town for a decent price.

Cons:

The pool area closed way too early

2026-06-06 via Nuitee
N
Nae solo_traveller ro
4
Dezamagitor
Pros:

Doar jacuzzi de la ultimul etaj

Cons:

Camera mica, fara nimic: fara pahare, fara prosoape de calitate, nimic care sa te faca sa te simti bine. Gel de dus la plic care nu se desfacea, sapun aproape o coaja ....
Pe pat doar cearceaf ca sa te invelesti. Nu sificient peste noapte la aceasta data....

2026-06-05 via Nuitee
S
Steven couple ca
10
Excellent
Pros:

The property was clean, room spacious, AC worked great and staff were terrific. It is on the outskirts of town so it is about a 20min walk to the town centre but provides stunning views along the way. I thought it had a pool by the picture but it is a Jaccuzi however we didn’t spend time hanging out at the hotel and the view from the terrace is great. The view from room balcony is of Mnt Vesuvius and the bay of Naples but it is an “angled” line of site. Still a great spot to sip a drink from the bar on-site open 24/7. staff was very helpful with anything you asked. Family run hotel and residence of sorrento. Great value, I’d go back for sure.

2026-06-05 via Nuitee
P
Pamela solo_traveller ca
9
Pros:

Clean and comfortable. Cute breakfast area with very friendly staff. Loved the fresh brewed cappuccino made with a smile! A great start to the day.

Cons:

TV unavailable during soccer game, but such a minor thing.

2026-06-04 via Nuitee
J
Josip solo_traveller de
7
2026-06-04 via Nuitee
T
Tai solo_traveller il
8
2026-06-03 via Nuitee
S
Sara couple fi
7
Pros:

Erittäin ystävällinen henkilökunta, huoneen siisteys.

Cons:

Aamupala oli melko pieni ja yksipuolinen. Suihkugeeli olisi ollut mukava, nyt suihkussa olleet pienet palasaippuat tuntuivat vaikeilta ja halvoilta.

2026-06-01 via Nuitee
V
VALERIA PAULA couple ar
10
Recomiendo!
Pros:

Las
Instalaciones. La atención del personal. El desayuno!

2026-06-01 via Nuitee
E
Eleonora_ps extended_group it
10
Giuseppe e il suo staff sono stati davvero i numeri 1.
Pros:

La cordialità, il sentirsi come in famiglia, il servizio impeccabile.
Ho avuto moltissime problematiche durante il soggiorno date dal fatto che non abbiamo prenotato niente in anticipo e i ragazzi sono stati in grado di propormi svariate alternative senza farmi scoraggiare e dandomi tutta l'assistenza di cui avevo bisogno.

2026-06-01 via Nuitee
S
Silveira couple uy
9
Pros:

Excelente ubicación y vistas. Habitación espaciosa y cama cómoda.

Cons:

Las toallas del baño

2026-05-28 via Nuitee
Y
Yael Adi extended_group il
10
נהננו מאוד ומקוות לחזור בקרוב!
Pros:

המלון ממוקם קרוב מאוד למרכז, במרחק הליכה. החדר שלנו היה עם נוף לים, מסודר ונקי. צוות אדיב, סייעו לנו בכל מה שהיינו צריכות, באדיבות וחיוך. לגמרי ממליצה!!

2026-05-28 via Nuitee
C
Charli couple gb
9
Would return, gorgeous hotel and amazing staff.
Pros:

Staff were amazing, so helpful and friendly.
Roof terrace is gorgeous. The rooms are exceptionally clean and of a good size.

Cons:

The shower water pressure was poor and the shower was rather small. It is a walk out of town, but it’s worth it for the views (and there is a bus).

2026-05-27 via Nuitee
M
Michael couple us
10
Would happily stay here again!
Pros:

The staff is super friendly and accommodating. Gave great recommendations and were very personable.

Cons:

Toiletries could have been a little better.

2026-05-26 via Nuitee
I
Ilse couple za
8
We had a lovely stay at Hotel Brittania.
Pros:

The location was good and it has beautiful outside areas to sit and relax.

Cons:

The rooms need more attention to detail, like more pillows for the beds and upgrading.

2026-05-26 via Nuitee
A
Aydogan extended_group tr
9
Sorrento merkeze yakın fiyat performans olarak uygun güler yüzlü ev sahipliği
Pros:

Hemen önünce otobüs durağı var. Keyifli bir bahçesi var. Kahvaltısı yeterli. Resepsiyondaki Andrea çok güleryüzle karşıladı bizlerle ilgilendi. Capri turumuza kadar yardımcı oldu. Teşekkür ederiz

2026-05-26 via Nuitee
W
Walter oscar solo_traveller ar
10
Un lugar a disfrutar
Pros:

Un lugar encantador sobre la vía capo, excelente personal y en especial el conserje de la noche con una atención y calidad humana única.

Cons:

Todo muy bien mejorable desayuno

2026-05-25 via Nuitee
D
Diana extended_group ca
9
Comfortable clean safe rooms, very useable common space decks roof top lounge and a first rate, exceptional client focus
Pros:

Views, common areas, breakfast room, lobby all impeccable. Rooms very comfortable. Safe. Staff and hosts are all very friendly, helpful, knowledgeable and a pleasure to connect with daily. Exceptional.

Cons:

Right in front of bus stop which is a positive or negative depending on how you view this. Not a property issue. Would love a small lap pool for swimming but ocean is nearby 12 min walk. Very good property.

2026-05-24 via Nuitee
L
Laura couple us
8
2026-05-24 via Nuitee
M
Malcolm extended_group au
10
We stayed at London, Paris and Amsterdam and this was the best hotel of them all, thank you so much.
Pros:

The staff were exceptional, best customer service we have ever received in a hotel, advised us where to go and how to get there, offering help when one of our family had a health issue.

Cons:

The only issue with the location is there is no footpath along a very busy road partway to the hotel to the town but there is a bus service right outside the hotel which runs every 20 minutes.

2026-05-23 via Nuitee