Best Western Plus Hotel Stadtquartier Haan

Hotels
Best Western Plus
8.3 (327 reviews)
Neuer Markt 23 , Haan , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Uncomfortable bed
Dusty rooms
High breakfast prices

Categories

Cleanliness
7.69
Some guests noted dust and hairs in the bathroom, lowering the perception of cleanliness.
Service
9.16
Multiple reviews highlighted friendly and helpful staff.
Location
9.2
Guests consistently praised the central location with easy access to shops and restaurants.
Room Quality
7.15
Reports of uncomfortable beds and outdated rooms affected the overall quality rating.
Amenities
8.18
Facilities such as the pool and sauna were appreciated, though some areas require maintenance.
Value for Money
8.14
While some felt the breakfast was overpriced, others found good value considering the overall stay.
Food and Beverage
8.69
Guests enjoyed the breakfast options, appreciating the variety and freshness.
Overall Experience
8.16
Overall, guests reported a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:50

Property Description

Luxurious Accommodation and Wellness Facilities

Located conveniently between Düsseldorf and Cologne, the 4-star Best Western Plus Hotel Stadtquartier Haan offers modern rooms with complimentary Wi-Fi. Indulge in relaxation at the spa, complete with a swimming pool, sauna, and infra-red cabin.

Delicious Dining Options and Nearby Attractions

Start your day with a delicious buffet breakfast and unwind at the Farfarello bar. Explore Haan's pedestrian zone right at your doorstep and discover a variety of dining choices within walking distance.

Convenient Location and Easy Access

With Haan Train Station just 1 km away and excellent connections to the A46 motorway, the Best Western Plus Hotel Stadtquartier Haan ensures a seamless travel experience for guests. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 13 per day.

Location

Guest Reviews

8.3
Based on 327 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.16
A
Alexander solo_traveller de
10
2026-03-18 via Nuitee
A
Andre solo_traveller de
8
2026-03-16 via Nuitee
D
Ding family_with_children de
10
Pros:

床很舒适,房间很大,公共设施齐全。

Cons:

由于桑拿和游泳池在一起,都是公共区域,但还有有些男性顾客裸体进出公共区域,既不雅观也不文明,也不尊重其他住客。尤其带着孩子游泳。希望加强管理。

2026-03-15 via Nuitee
T
Tanja solo_traveller fr
9
Parfait pour moi
Pros:

Tout

2026-03-11 via Nuitee
M
Manuel family_with_children es
10
2026-03-02 via Nuitee
C
Claudia couple de
8
2026-03-01 via Nuitee
K
Klaas family_with_children be
9
Goed
Pros:

Heel vriendelijk en hartelijk personeel in het hotel. De welness faciliteiten en het zwembad zijn uitstekend.
De centrale ligging tussen Dusseldorf, Keulen en Wuppertal is super.

Cons:

De bedden zijn niet erg dik en de hoofdkussen vielen tegen qua ondersteuning. De prijzen van de minibar zijn vrij hoog.
Bijbetalen voor parking, bijbetalen voor ontbijt....

2026-02-23 via Nuitee
S
Stefan Klaus solo_traveller de
9
2026-02-14 via Nuitee
C
Christof family_with_children de
8
Pros:

Super freundliche Mitarbeiter
Gepflegtes Hotel
Sauna Ausstattung mit Bademantel und Saunahandtuch als kostenlosen Service

Cons:

23€ für das Frühstück ( hab es auch nicht in Anspruch genommen )

2026-02-13 via Nuitee
A
Andre solo_traveller de
6
Schönes Appartment mit einigen Abstrichen!
Pros:

Super zentral, mitten in Haan, schönes großes Appartement mit kleiner Küche.

Cons:

Leider während meines gesamten Aufenthalts kein Internet verfügbar. Dusche ging nur eiskalt oder brüllend-heiss, beides ein No-Go! Entspricht nicht dem Standard dieses Hotels, daher kann ich das Appartement im Nebengebäude nur eingeschränkt empfehlen!

2026-02-13 via Nuitee
M
Martin family_with_children de
10
2026-02-12 via Nuitee
F
Francisco Franco extended_group pt
10
Absolutely spectacular stay
Pros:

Spotless room, perfect cleanliness, incredibly comfortable bed, amazing and super friendly staff, and the view from the room was great. Honestly, everything was perfect. Would definitely come back and highly recommend!!

2026-02-12 via Nuitee
C
Carola solo_traveller gb
8
2026-01-31 via Nuitee
O
Oliver family_with_children de
8
2026-01-30 via Nuitee
A
Alexander Sewald family_with_children de
10
Pros:

Sehr schönes Hotel

Cons:

Nur die Wetter :-)

2026-01-28 via Nuitee
W
Wolfgang Börsch couple de
8
Zimmer gut, Parkhaus zu eng
Pros:

Schönes Zimmer mit Balkon

Cons:

Das Parkhaus ist sehr eng und dafür viel zu teuer, besser an der Straße parken!!

2026-01-28 via Nuitee
H
Hans Mikal solo_traveller no
9
2026-01-26 via Nuitee
D
Dirk Pekrul family_with_children de
8
2026-01-22 via Nuitee
E
Ellen extended_group de
8
Nettes Wochenende, Erwartungen erfüllt
Pros:

Zentral in Haan gelegen. Geschäfte und Restaurants in unmittelbarer Umgebung. Personal war freundlich und hilfsbereit. Zimmer waren sauber.
Schöne Sauna.

Cons:

Haben uns gegen das Frühstück dort entschieden, weil uns der Preis zu hoch war, dafür dass wir nur 1-2 Brötchen und einen Kaffee genommen hätten. Zudem liegt der Frühstücksbereich nah am Wellnessbereich, wo es ziemlich nach Chlor roch.
In der Sauna / Wellnessbereich wären ein paar zusätzliche Haken für Handtücher toll und eine Sensibilisierung der Gäste, keine Handys mitzunehmen. Es ist echt unangenehm, wenn man schwimmen möchte oder nackt in die Sauna will und Leute Handys in der Hand haben, teilweise mit Blick auf den Pool... Aber das ist leider ein Problem in vielen Hotels mit Wellnessbereich...

2026-01-20 via Nuitee
B
Barbara couple de
9
Super, wir kommen wieder
Pros:

Es war einfach alles super, schönes Zimmer, gutes Frühstück, Personal sehr nett.

Cons:

Da kann ich nichts sagen.

2026-01-19 via Nuitee