Facilities

Meeting rooms
Full-service spa
Fitness facilities
Electric car charging station
Health club
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
Service was generally good, though some guests experienced wait times.
Location
8.1
The hotel's proximity to landmarks and public transport was well-received.
Room Quality
7.8
Guests found the rooms spacious and comfortable, with minor maintenance issues reported by some.
Amenities
7.2
The provided amenities were satisfactory, though opinions varied with some highlighting the gym and pool, and others noting the lack of spa services.
Value for Money
6.9
Mixed opinions on pricing; some felt it was high relative to services, while others found it reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback, with a desire for more variety expressed by some guests.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 13:12

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa. Relax further with access to an indoor pool, health club, and spa tub.

Dining and Entertainment
Experience a variety of culinary delights at 3 restaurants and 2 bars/lounges. Enjoy 24-hour room service, a coffee shop, or unwind with a drink in hand.

Elegant Accommodations and Amenities
302 guestrooms featuring modern amenities such as LED TVs, complimentary Wi-Fi, and deep soaking bathtubs. The hotel also offers complimentary wired internet access, a business center, and spacious event venues.

Unwind in luxury at Sunrise Kempinski Hotel Huairou. Book now to experience a world-class stay.

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 15 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
L
Li-Ying
10
Pros:

飯店附近沒吃的，美團外送需要1小時，飯店食物提供到23點，如果半夜有食物需求建議自備泡麵。房間沒咖啡機只有即溶咖啡，床很舒服睡的很好～飯店可以租借腳踏車一小時50人民幣，不能變速～旁邊走300公尺過一座橋有租借站也可以參考。健身房舒適好用，器材很讚

2025-04-23 • via Nuitee
D
Dr Miguel
10
Great for a relaxing weekend
Pros:

A really nice piece of architecture and well designed hotel, great for a relaxing weekend

2024-12-10 • via Nuitee
E
EmilyJonas • partner
10
Pros:

The staff at the Sunrise Kempinski were professional and delightful beyond words. From the front desk employees to Karen at the Brewery, all staff were friendly and helpful. Will definitely return to this stunning hotel again.

2020-06-25 • via Nuitee
V
Verified traveler • family
8
Pros:

Check in is slow, the front desk staff is not so familiar with the computer system because they tap the room card 2-3 times, and they did not tell me where is the elevator, generally it is good. Will come back again

2019-08-23 • via Nuitee
W
weizhong
8
Pros:

很不错的酒店以后有时间还会再次光顾

2018-10-10 • via Nuitee
L
LIANG
10
不错的选择
Pros:

服务态度非常好，尤其是前台接待，临湖房间风景秀丽

2018-08-23 • via Nuitee
V
Verified traveler
10
Pros:

酒店位置很好，订的湖景房，满眼湖光山色，晚上亮灯后更美。床很舒服，带了小孩，服务员把两张床拼在一起，超大，一家四口都👌，早餐也很丰盛，很愉快的一次入住

2018-08-18 • via Nuitee
W
Wei
10
非常棒的选择
Pros:

酒店的地段无疑占据雁栖湖的黄金位置，特色的酒店造型令人难以忘记。早餐非常丰盛，符合德国老牌酒店水准。房间整洁干净，大堂的Ava女士在入住时候提供了很棒的帮助，方便快捷

2017-11-26 • via Nuitee
F
Feixiaozhou
10
Pros:

水质太差 烧水全是水碱

2017-04-11 • via Nuitee
C
CHAO
10
Pros:

这次的入住感受非常好，酒店的设施及硬件设备非常好，孩子非常喜欢，餐厅的品质也很好。

2016-09-18 • via Nuitee
H
Hui
4
软件服务太差，不值得推荐
Pros:

一次很不愉快的住宿，首先电梯没有空调，房间有奇怪的味道，卫生间清理的也不是很干净，入住和退房都奇慢无比，更不要提酒店对发生的意外一点承担责任的诚意都没有，即使是所谓的经理来了对所发生的意外也一直是想敷衍了事。这一切真的愧对这家酒店的良好的硬件设施。

2016-08-22 • via Nuitee
M
Minul
10
Good Relaxing Vacation Spot
Pros:

We stayed for one night. It was good.

2015-12-01 • via Nuitee
F
FENG
6
Pros:

非常失望，check in就等了大半天，房型也小，还遇上雾霾天

2015-10-20 • via Nuitee
J
Jolin
10
服务好，装修精致，适合亲子入住。
Pros:

非常不错的酒店，床非常舒服，本来订的湖景房，前台给免费升级了湖景套房，带宝宝出行就更方便了，从房间看雁西湖真的美呆了，酒店的装修也非常精致，早餐品种多，酒店服务人员也非常到位，总之非常不错的一次体验，期待下次入住。

2015-07-20 • via Nuitee
V
Verified traveler
10
不错的酒店
Pros:

酒店对面就是雁栖湖，可以看到远处的雁栖湖，雁栖塔，风景很美。房间很舒适，干净。自助早餐很丰富。

2015-07-05 • via Nuitee