Hotel Panamerican

Hotels
8.7 (1431 reviews)
Avenida Reforma 2114, Colonia Amor , Puebla , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Friendly staff
Good value for money
Cons:
Poor reception service
Limited breakfast
Noisy surroundings

Categories

Cleanliness
8.84
Rooms are very clean, and the overall cleanliness is appreciated.
Service
9.31
Staff is fantastic and friendly, but some issues were noted with reception.
Location
9.35
Great location near tourist points and accessible restaurants.
Room Quality
8.3
Comfortable rooms, though some complaints about mattress softness.
Amenities
8.33
Good amenities but lacking room service.
Value for Money
8.79
Good hotel in relation to price; very recommendable.
Food and Beverage
7.84
Limited breakfast options; can upgrade for a fee.
Overall Experience
8.81
Overall satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:26

Property Description

Central Location and Charming Amenities
Hotel Panamerican, just minutes away from Puebla Zocalo Square, offers a delightful stay with free Wi-Fi and a relaxing terrace with a pool.

Delicious Dining and Family-Friendly Environment
Indulge in traditional Puebla-style dishes at the on-site restaurant or explore nearby dining options. With a children’s playground and tour desk, this hotel ensures a memorable family vacation.

Convenient Facilities and Nearby Attractions
Enjoy comfortable rooms with garden or pool views, along with easy access to popular shopping centers and historic sites. Don't miss out on exploring Puebla Cathedral and Los Fuertes Historic Zone during your stay.

Ready to experience the charm of Hotel Panamerican? Book your stay now and create unforgettable memories!

Important information:

Please take note to provide you with a better experience in our facilities, we inform you that the pool will be under renovation starting January 29 of the current year.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1431 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
A
Angel • family_with_children • mx
9
Pros:

Todo está muy bien

Cons:

El desayuno está regular.

2026-03-28 • via Nuitee
D
Dark Mxni • family_with_children • mx
8
2026-03-28 • via Nuitee
C
Castro • extended_group • mx
8
2026-03-26 • via Nuitee
C
Cerón • family_with_children • mx
10
Pros:

Sus instalaciones en general

Cons:

Nada

2026-03-26 • via Nuitee
H
Heber Hugo • family_with_children • mx
10
Pros:

El trato del personal

Cons:

Todo muy bien

2026-03-25 • via Nuitee
G
Gabriela • family_with_children • mx
9
Pros:

Que si cumple con lo mostrado y tiene fácil acceso.

Cons:

Que se escucha los ruidos de otras habitaciones, mucho.
Nos tocó escuchar a unos vecinos en plena acción a las 8 am 😩

2026-03-23 • via Nuitee
S
Susana • couple • us
10
It was fantastic!
Pros:

Mexican breakfast good!

2026-03-21 • via Nuitee
D
Dulce • family_with_children • mx
10
Buena y elcelente
Pros:

La alberca es climatizada lastim que los niños no se pudieron meter por el clima

2026-03-21 • via Nuitee
J
Jose • extended_group • ar
8
Great place at great Value!
Pros:

Great Pool, great service! The place to leave the car was great

Cons:

Cards for entering the hotel and rooms, didnt worked, fortunately they changed them for us.

2026-03-20 • via Nuitee
A
Aldo Alexander • family_with_children • bo
7
Buena
2026-03-20 • via Nuitee
J
José Luis • family_with_children • mx
9
Descubriendo lugares magicos
Pros:

Dentro del hotel todo se ve ameno y afuera es otra cosa

Cons:

L cuadra en la q se ubica de noche está muy sola
También la alberca habria q darle mantenimiento al piso ya q se están botando los cuadritos de mosaico y mi hijo tuvo un corte en su planta del pie algo profunda
Deberían de checar esa parte

2026-03-18 • via Nuitee
V
Villela Gómez • solo_traveller • mx
9
Muy buena
Pros:

Excelente trato e información por parte del personal de recepción.

Cons:

Todo bien.

2026-03-18 • via Nuitee
R
Raymundo Ramírez Rodríguez • family_with_children • mx
9
2026-03-16 • via Nuitee
R
Romeo • family_with_children • mx
10
Pros:

Ambiente familiar y muy seguro.

2026-03-16 • via Nuitee
P
PEREZ • family_with_children • mx
9
2026-03-15 • via Nuitee
L
Luis • family_with_children • co
7
2026-03-13 • via Nuitee
G
Giovanni • family_with_children • mx
10
2026-03-12 • via Nuitee
M
MARCO ANTONIO • solo_traveller • mx
1
MAL
Cons:

ENCONTRE CABBELLOS EN EL LAVABO, NO SE SI NO LIMPIARON BIEN O LOS LEVANTARON PARA DESPUES TIRARLOS.

2026-03-11 • via Nuitee
G
Gabriela • solo_traveller • mx
8
Comodidad garantizada
Pros:

La cama un 10 muy comoda! Vista a la alberca y agradable el edificio porque es bajito, muy comodo y limpio, el personal muy amable.

Cons:

La de oracion podria mejorar y que hubiera secadora de pelo en el cuarto

2026-03-09 • via Nuitee
A
Ana Graciela • family_with_children • mx
10
2026-03-09 • via Nuitee