WoodSpring Suites Denton

Hotels
•
Choice Hotels International
4.8 (154 reviews)
4505 I-35, Denton, Texas, 76207 , Denton , US
+1 940-387-3400

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Pets allowed

Facilities

Elevator
Fitness facilities
Front desk (limited hours)
Internet access in public areas - high speed
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
Free self parking
Wheelchair-accessible van parking
Visual alarms in hallways
See all facilities

Review Highlights

Pros:
Affordable / good value for budget travelers
Laundry room was clean and usable
Some guests found rooms acceptable and affordable
Hotel staff did log pest reports and arranged pest control
Cons:
Widespread reports of roaches and pest issues
Mold found on pillows, mattress covers and in bathroom
Dirty rooms and outdated furnishings
Rude or unresponsive staff; slow check-in and refusal of refunds
Double-booking and unauthorized late-night room entry reported
Leaking window/AC and poor mattress causing discomfort
Perception of on-site long-term residents creating an unsafe vibe
Booking/scam issues with third-party reservations

Categories

Cleanliness
1.5
Repeated reports of mold on pillows, mattress covers and bathroom, frequent sightings of roaches and generally dirty rooms — cleanliness is very poor across multiple reviews.
Service
4
Multiple complaints of rude or unresponsive staff, slow front-desk service, double-booking and a reported unauthorized entry; some staff logged issues and called for pest control but overall service is inconsistent and problematic.
Location
7
Few direct location comments; one review notes the property feels like a place where many long-term residents gather. No explicit issues with access or proximity, so location is judged as acceptable for the price tier.
Room Quality
2.5
Rooms described as outdated with poor lighting, bad mattress/back pain, leaking window/AC and roach infestations — room condition is below expected standards.
Amenities
7
Limited amenities mentioned but the laundry room was called out as clean and usable; pest-control response and in-room supplies were inconsistent. Amenities are functional but limited.
Value for Money
8
Mixed reports: some guests call it clean, affordable and "great value" for a low-priced option, while others felt scammed by booking issues; overall perceived value skews positive for budget travelers.
Food and Beverage
4.8
Food and beverage not mentioned in reviews — assigned the target overall rating.
Overall Experience
3.6
Overall experience is negative for many guests due to cleanliness, pest issues, service failures and safety concerns (double-booking/late entry), though a minority found it affordable and functional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Amenities and Features:

  • Fitness center and complimentary wireless internet access
  • Laundry facilities and free self parking
  • Kitchens with full-sized refrigerators and stovetops in guestrooms

Entertainment and Connectivity:

  • 32-inch flat-screen TVs with satellite programming
  • Complimentary wireless internet and work desks

Nearby Attractions:

  • Close proximity to Texas Health Presbyterian Hospital Denton
  • Minutes away from University of North Texas and DATCU Stadium
  • Short drive to Fry Street and Texas Woman's University

Book your stay at WoodSpring Suites Denton for a convenient and comfortable experience in Denton!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

4.8
Based on 154 reviews
Cleanliness: 1.5
Service: 4
Location: 7
Room Quality: 2.5
Amenities: 7
Value for Money: 8
Food and Beverage: 4.8
Overall Experience: 3.6
B
Bessie • partner
2
Pros:

the staff was rude can I get towels and then when I went to state for another week they canceled my reservation

2025-10-09 • via Nuitee
K
Khadijah
2
Pros:

The pillows and bathroom had mold and dark spots. One mattress cover also had mold. When i asked to change my room, i was told ths hotel was full

2025-10-06 • via Nuitee
T
Tina
2
Pros:

Yes

2025-10-03 • via Nuitee
A
Aryn • family_with_children
2
Pros:

Dirty, roach infested

2025-09-28 • via Nuitee
C
Christina
2
Pros:

I stayed one night and it was the worst night of my life! There was only one light in my room that worked then someone came into my room after 1:00am! With a key!!! They double booked my room. It was scary and my couldn’t sleep. The person working assured the hotels.com that the GM would return my money! THEY DID NOT!!!! I slept 2 hours. I am disgusted with the GM at Woodspring!! Do not stay there!!!!

2025-09-28 • via Nuitee
C
Caitlin • family
2
Pros:

Waiting 10 minutes for the front desk to attend us. And room was not ready even though we arrived 2 hours after check in time. Also we were in the room less than 30 mins before seeing 2 roaches.

2025-09-27 • via Nuitee
R
Richard • partner
10
Pros:

Typical of low-priced rooms - lots of folks wandering around smoking and chattering and getting high. But it was clean and affordable and didn’t feel unsafe or anything.

2025-09-22 • via Nuitee
M
Mibi
2
Worst hotel in Denton.. Dont book
Pros:

This hotel is an absolute scam, and I’m furious about their shady practices! I booked a room through what I later realized was a fraudulent third-party site. As soon as I noticed the issue—literally within 10 minutes of the booking—I contacted the hotel directly to cancel and request a refund. Despite explaining the situation and providing proof of the scam, they flat-out refused to refund me, claiming their “policy” doesn’t allow cancellations, even for fraudulent bookings!

2025-09-20 • via Nuitee
V
VICKI
2
Roach Fest(ival)
Pros:


"Roach Haven" - Scheduled for 3 nights at Woodspring-Denton. Saw a roach day one & reported it to front desk (clerk said she'd tell the manager). I asked if they had any spray and was told no. This didn't seem logical to me if you know, you have roaches. A few more roaches began to show themselves. Day two, spoke to the mgr that morning to confirm the incident at which time he logged it in a book and indicated pest control would be out that day. I asked a different clerk for some insect spray ... she gave me a can of spray (hmmm ... very odd since I was told they didn't have any the day before). I sprayed the room. Pest control didn't make it out until the next morning at 8:20. They sprayed and the roach fest(ival) was on ... as the insecticide drove more of them out of hiding. This made for an edgy time ... the pinnacle of which was when a roach crawled on one of us that night as we were sleeping. Shaking my head. Throwing up my hands.

2025-09-15 • via Nuitee
T
Tajna
2
Pros:

Roaches in the room I had, which made it hard to try and sleep when it stormed the rain was pouring through the window into the AC unit dogs shouldn’t be allowed due to the excessive barking and dog hair pushed into the corners of room…. And someone knocking on the door in the middle of the morning is very unnecessary especially when you’re sleeping that pissed me off!!!! Outdated everything, only thing that was decent and clean was the laundry room…. The mattress was horrible I woke up with bad back pain…… There’s your review

2025-09-11 • via Nuitee
J
Jan
10
Pros:

Great value

2025-09-10 • via Nuitee
K
Kalesha • partner
6
Pros:

Just a lot of people that live there. It gives off crack house

2025-09-09 • via Nuitee
J
Javier • partner
2
Pros:

Bad service

2025-09-07 • via Nuitee
D
Dominic • family_with_children
4
Pros:

Very dirty rooms would not recommend

2025-08-31 • via Nuitee
A
Adam
2
Pros:

My experience at WoodSpring Suites was very disappointing. The manager displayed a poor attitude and was dismissive when I raised concerns, which set a negative tone for the stay. Staff also knocked on my door and woke me up without reason, which was disruptive and unprofessional. The bed was extremely hard and uncomfortable, making it difficult to get proper rest. Guests frequently smoke right in front of the entrance, forcing you to walk through clouds of smoke just to get inside the building, which is unpleasant and unhealthy. On top of this, the room was not thoroughly cleaned, and the overall environment did not feel welcoming. For the price, the level of service and comfort fell far below expectations. I cannot recommend this hotel and will not be staying again.

2025-08-21 • via Nuitee
J
John
2
Pros:

Never stay

2025-08-18 • via Nuitee
N
NEIL • family
10
Pros:

The staff was polite. The manager/owner was professional and extremely helpful. Good guy. Room was clean and bigger than we expected. On-site actual laundromat, app controlled.

2025-08-15 • via Nuitee
Y
Yadira • family
10
Pros:

Very clean and outstanding service, lady on the front desk was the best n the housekeepers were super nice

2025-08-04 • via Nuitee
S
Satwik
10
Pros:

Good

2025-07-31 • via Nuitee
T
Trisha • partner
10
Pros:

Just awesome!

2025-07-29 • via Nuitee