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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Accessible parking
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Wheelchair accessible
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Screens / Barriers between staff and guests for safety
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location near Willowbrook Mall
Situated just 1.5 miles from Willowbrook Mall, WoodSpring Suites Houston Willowbrook offers easy access to shopping and entertainment options.
Fully Equipped Rooms
Each room at our hotel is thoughtfully furnished with a desk, 2 chairs, and a 32" flat-screen cable TV for your comfort and entertainment. Additionally, a microwave, refrigerator, and stovetop are provided in all rooms for your convenience.
Complimentary Amenities
Enjoy free WiFi access, parking, and access to film channels during your stay. Take advantage of on-site laundry facilities and vending machines for added convenience.
Book your stay at WoodSpring Suites Houston Willowbrook for a comfortable and convenient experience.
This property's reception is open Monday-Saturday 8 AM-10 PM and Sunday 10 AM-8 PM. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
The staff was pleasant.
This property should be taken down from the list of hotels, their operating as an apartment. The front desk clerk said that you have to pay for fresh towels even though you're staying in the hotel if you lose your keys to your room it's $10 per card key in room 320 the toilet was broken the flooring was coming apart and the pictures that are shown on booking.com does not match the room,we were Disturbed all night by dogs barking and several different rooms. I would not recommend this place to anyone it looks good from the outside but it's a pure dump on the inside.
Nothing. One of the worst hotels I’ve see.
Room was dirty, roaches crawling, microwave didn’t work, tv didn’t work, shower was coming apart, smelled awful, other guest yelling late at night.
Cleanliness, indoor rooms, space
Mattress a bit tough, but a couple extra blankets made it work.
Location
Horrible quality. I mean, you get what you pay for. Service is terrible. Staff needs some training. The bed was very uncomfortable, and the bathroom smelled horrible. To get towels is for a fee, and room service is every 2 weeks.
If you can, please don't go there.
Mika was very pleasant - it was our first time to stay at this hotel. We went to a family reunion and she let us see the room first - we were okay with it. Very nice front desk staff.
wanted to get a double, but I booked it through 3rd party- which was okay . The rooms need a little love - however, the refrigerator and the kitchen appliance was awesome. We didn't use it, but that was great to have in the room. :)
Nothing g
The room
The smell
The hotel
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