WoodSpring Suites Houston Willowbrook

Hotels
WoodSpring
9.2 (220 reviews)
18929 Tomball Parkway , Houston , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Affordable price
Cons:
Rude service
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.54
There are mentions of dirty property and a bug in the room.
Service
9.51
Service was rated poorly due to a rude staff member.
Location
10
The location was positively noted.
Room Quality
7.55
Complaints about uncomfortable beds and poor furniture quality.
Amenities
10
Standard quality for this hotel tier.
Value for Money
10
The price was highlighted as a positive aspect.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
10
Mixed reviews, but some positive sentiments noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:19

Property Description

Convenient Location near Willowbrook Mall
Situated just 1.5 miles from Willowbrook Mall, WoodSpring Suites Houston Willowbrook offers easy access to shopping and entertainment options.

Fully Equipped Rooms
Each room at our hotel is thoughtfully furnished with a desk, 2 chairs, and a 32" flat-screen cable TV for your comfort and entertainment. Additionally, a microwave, refrigerator, and stovetop are provided in all rooms for your convenience.

Complimentary Amenities
Enjoy free WiFi access, parking, and access to film channels during your stay. Take advantage of on-site laundry facilities and vending machines for added convenience.

Book your stay at WoodSpring Suites Houston Willowbrook for a comfortable and convenient experience.

Important information:

This property's reception is open Monday-Saturday 8 AM-10 PM and Sunday 10 AM-8 PM. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

9.2
Based on 220 reviews
Cleanliness: 6.54
Service: 9.51
Location: 10
Room Quality: 7.55
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
T
Trisha couple us
10
2026-09-04 via Nuitee
D
Dorian solo_traveller us
8
2026-08-30 via Nuitee
C
Caleb solo_traveller us
8
Pretty good place on a budget, close to 249 and the mall.
Pros:

I was surprised at how accommodating the staff was, very friendly.

Cons:

Too many dogs from other guests. They would bark as you walked down the hall.

2026-08-04 via Nuitee
B
Briana family_with_children us
1
I was uncomfortable and paranoid the whole time.
Pros:

The price was fair

Cons:

The room was filthy. There were roaches and the bathroom smelled. The bed is super rickety and noisy. There is a lot of people hanging out in the parking lot and outside the hotel.

2026-08-02 via Nuitee
D
Dewayne solo_traveller us
10
The best stay
Pros:

The location peaceful and quiet

Cons:

That it's nothing I didn't like

2026-07-10 via Nuitee
J
JAVIER couple mx
1
2026-07-01 via Nuitee
Y
Yessica solo_traveller us
5
2026-06-30 via Nuitee
L
Leo solo_traveller mx
1
2026-06-28 via Nuitee
H
Henry Hayden solo_traveller us
10
2026-06-21 via Nuitee
S
Samuel solo_traveller us
2
Everything that looks good is not good.
Pros:

The staff was pleasant.

Cons:

This property should be taken down from the list of hotels, their operating as an apartment. The front desk clerk said that you have to pay for fresh towels even though you're staying in the hotel if you lose your keys to your room it's $10 per card key in room 320 the toilet was broken the flooring was coming apart and the pictures that are shown on booking.com does not match the room,we were Disturbed all night by dogs barking and several different rooms. I would not recommend this place to anyone it looks good from the outside but it's a pure dump on the inside.

2026-06-19 via Nuitee
W
Wells solo_traveller us
10
2026-06-09 via Nuitee
W
Wells solo_traveller us
10
2026-06-09 via Nuitee
W
Wells solo_traveller us
5
2026-06-08 via Nuitee
W
Wells solo_traveller us
3
2026-06-06 via Nuitee
W
Wells solo_traveller us
3
2026-06-05 via Nuitee
W
Wells solo_traveller us
3
2026-06-04 via Nuitee
W
Wells solo_traveller us
3
2026-06-04 via Nuitee
D
Dustin couple us
1
I stayed for maybe an hour before I had to cancel my reservation. The place was absolutely horrible.
Pros:

Nothing. One of the worst hotels I’ve see.

Cons:

Room was dirty, roaches crawling, microwave didn’t work, tv didn’t work, shower was coming apart, smelled awful, other guest yelling late at night.

2026-05-21 via Nuitee
L
Luis Roberto solo_traveller us
10
2026-04-25 via Nuitee
P
Piggue solo_traveller us
8
Comfortable stay
Pros:

Cleanliness, indoor rooms, space

Cons:

Mattress a bit tough, but a couple extra blankets made it work.

2026-04-25 via Nuitee