WoodSpring Suites Houston I-45 Airtex

Hotels
•
WoodSpring
5.5 (242 reviews)
14900 North Freeway , Houston , US
+1 281-443-3008

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful staff
Comfortable/quiet
Good parking
Friendly atmosphere
Cons:
Rude staff/manager
Dirty rooms and bathrooms
Bugs/roaches
Canceled reservation at check-in
High pet fee
Strong marijuana smell
Noisy/people hanging out all night
Long front-desk wait
Inaccurate room images
Unclean tub

Categories

Cleanliness
2
Multiple reviews report dirty rooms and bathrooms, roaches/bugs, unclean tubs and a strong marijuana smell; cleanliness is clearly poor.
Service
5
Mixed feedback: several guests praise friendly, helpful staff while others report extremely rude staff and manager and long front-desk wait times.
Location
8.5
Standard quality for this hotel tier
Room Quality
3
Negative reports: incorrect bed images, dirty rooms, roaches and unclean tubs indicate poor room condition.
Amenities
6
Mixed mentions: pet fee criticized as high, parking noted as good; otherwise amenities not frequently discussed.
Value for Money
4.5
Perceived below average due to complaints about pet fees and a canceled reservation at check-in despite some guests saying 'everything' was fine.
Food and Beverage
8
Standard quality for this hotel tier
Overall Experience
7
Overall mixed: several strong negative experiences (cancellations, rude staff, cleanliness issues) tempered by guests who found staff friendly and stay comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Modern Accommodations:
Experience comfort and convenience at WoodSpring Suites Houston I-45 Airtex. Each room is equipped with a TV, air conditioning, and a kitchenette for a home-away-from-home feel.

Convenient Amenities:
Enjoy 24-hour front desk service and complimentary parking during your stay. Stay connected with WiFi access and unwind with cable channels in your room.

Nearby Attractions:
Explore popular Houston destinations like Houston Arboretum and Nature Center, Memorial Park, and Buffalo Bayou Park, all just a short distance away. Book now for a memorable stay near George Bush Houston Airport.

Important information:

Guests may exchange linen during the following times:
Monday - Friday 9:00 - 20:00
Saturday 10:00 - 16:00
Sunday 3:00 PM - 20:00

Please note that there is no housekeeping during the weekend.

This property's reception is open Monday-Saturday 8 AM-10 PM and Sunday 10 AM-8 PM. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

5.5
Based on 242 reviews
Cleanliness: 2
Service: 5
Location: 8.5
Room Quality: 3
Amenities: 6
Value for Money: 4.5
Food and Beverage: 8
Overall Experience: 7
K
Kodennia • solo_traveller • us
1
I will never go again
Pros:

Horrible hotel, extremely rude and horrible staff 0/10 I DONT RECOMMEND

Cons:

Staff was extremely rude! Including the manager. Room was dirty and had bugs. Staff seem like it was normal 0/10 I DONT RECOMMEND

2026-10-30 • via Nuitee
I
Isaiah • couple • us
10
2026-10-22 • via Nuitee
L
LaShonna • couple • us
10
Stay is great!.. Comfortable staff is very helpful and caring.
Pros:

Everything

2026-10-19 • via Nuitee
L
LaShonna • couple • us
10
2026-10-19 • via Nuitee
R
Rodriguez • solo_traveller • hn
2
2026-10-19 • via Nuitee
M
Monica • couple • us
8
2026-09-08 • via Nuitee
W
Watts • couple • us
10
It was a great experience great service
Pros:

Everything

Cons:

No problems

2026-09-06 • via Nuitee
J
Jose Antonio • solo_traveller • us
1
Cons:

Cuando llegue al mostrador la persona que estaba ahi cancelo mi reservacion argumentando no tener habitaciones y en la app de Booking marcaba tener abitaciones disponibles

2026-09-03 • via Nuitee
V
Vincent • solo_traveller • us
1
Pros:

Nothing

Cons:

It's nasty

2026-08-28 • via Nuitee
S
Solis • solo_traveller • cr
10
2026-08-25 • via Nuitee
P
Porsche • couple • us
1
2026-08-24 • via Nuitee
M
Margaret • extended_group • us
10
Thank you all to the friendly staff but the pet fee could have been less cost.
Pros:

The whole atmosphere was friendly, was very comfortable and quiet.

Cons:

Everything was fine. I had good parking at all times.

2026-08-15 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-08-03 • via Nuitee
J
Joiner • couple • us
10
2026-07-22 • via Nuitee
K
Kamar • couple • us
1
Pros:

The pictures you are displaying regarding the bed are completely different than real ones.

Cons:

Na

2026-07-13 • via Nuitee
T
Tammye • solo_traveller • us
10
I was very satisfied
Pros:

The staff was friendly and helpful

Cons:

Everything went well

2026-07-13 • via Nuitee
D
Devyan • family_with_children • us
10
2026-07-01 • via Nuitee
C
cano • solo_traveller • us
7
2026-06-27 • via Nuitee
W
Willian • solo_traveller • hn
1
Cons:

Habitación sucia, baño sucio, mucho olor a mariguana

2026-06-22 • via Nuitee
L
lakisha • couple • us
2
Horrible
Pros:

Roaches in my room

Cons:

Nobody was at front desk took over 25 minutes to get them to come to desk

2026-06-21 • via Nuitee