WoodSpring Suites Conroe

Hotels
•
WoodSpring
4.1 (351 reviews)
2551 I-45 North , Conroe , US
+1 936-788-2300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Proximity to stores and restaurants
Some front-desk staff described as friendly
Plenty of parking mentioned by at least one guest
Cons:
Dirty rooms and reports of pests
Denied accommodations / refund and billing disputes
No towels or basic amenities; no breakfast/coffee
Smoking, loitering and safety/atmosphere concerns in parking area
Inconsistent front-desk staffing and long waits
Overcharges / incorrect room allocation

Categories

Cleanliness
2.5
Multiple guests reported dirty rooms, a roach in the refrigerator, dirty tubs, lingering smoke/cover-up smells and a generally run-down property — cleanliness is poor across reviews.
Service
6.5
Mixed reports: several guests described slow or inconsistent front-desk staffing, denied accommodations and refund/billing disputes, but a number of comments called specific front-desk staff 'lovely' and friendly; overall service is uneven but not uniformly terrible.
Location
7.5
Proximity to stores and restaurants is repeatedly noted as a positive and some reviewers mentioned plentiful parking; however safety/atmosphere concerns (people loitering, smoking) lower the score from excellent.
Room Quality
2.8
Rooms reported with missing bedding/towels, squeaky beds, outdated TVs, dirty tubs and overall run-down condition—room quality is poor in most accounts.
Amenities
3
Guests frequently noted lack of basic amenities (no face towels, no provided towels, no breakfast/coffee) and limited in-room features; amenities are below expectation.
Value for Money
3.2
Several guests felt overcharged (unexpected streaming fees, higher rates at check-in) given the condition and missing amenities; value is generally low.
Food and Beverage
2.5
No breakfast or coffee service for guests was repeatedly mentioned; essentially no on-site F&B offerings and complaints about lack of basic service.
Overall Experience
4.8
Overall sentiment is negative (dirty rooms, staffing issues, missing amenities, safety/loitering concerns), but proximity and occasional friendly staff mitigate some dissatisfaction, yielding a below-average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Modern Amenities
WoodSpring Suites Conroe provides free WiFi, cable TV, and a telephone in every room. The kitchenette with a stovetop, microwave, and refrigerator offers convenience and comfort during your stay.

Convenient Services
Enjoy the 24-hour front desk, free parking, laundry facilities, and dry cleaning services at WoodSpring Suites Conroe. Your needs are our priority, ensuring a stress-free and comfortable experience.

Nearby Attractions
Located just 20.3 km from Cynthia Woods Mitchell Pavilion and 43 km from George Bush Houston Airport, our hotel offers convenience for both leisure and business travelers.

Book your stay at WoodSpring Suites Conroe now for a seamless and enjoyable experience.

Important information:

This property's reception is open Monday-Saturday 8:00 - 22:00 and Sunday 10:00 - 20:00. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

4.1
Based on 351 reviews
Cleanliness: 2.5
Service: 6.5
Location: 7.5
Room Quality: 2.8
Amenities: 3
Value for Money: 3.2
Food and Beverage: 2.5
Overall Experience: 4.8
J
Juan • couple • us
6
2026-11-01 • via Nuitee
D
Deandre • solo_traveller • us
1
2026-10-29 • via Nuitee
D
Deshun • solo_traveller • us
10
2026-10-27 • via Nuitee
M
Mark • solo_traveller • us
7
2026-10-26 • via Nuitee
J
Jose luis • couple • us
10
2026-10-22 • via Nuitee
J
Juan • couple • us
6
2026-10-20 • via Nuitee
S
Stormie • solo_traveller • us
1
Enough staff to help with cancellations when denied accommodations
Pros:

I didn't like anything

Cons:

That they denied me accommodations for something in my background in my past and then refused to give me a refund so far

2026-10-12 • via Nuitee
D
Donna • couple • us
8
2026-10-08 • via Nuitee
E
Elshani • couple • us
1
Horrendous.
Pros:

Not a damn thing its absolutely filthy.

Cons:

Terrible service, terrible people.

2026-10-08 • via Nuitee
A
Albert • solo_traveller • us
1
The lady that was supposed to be working in the front desk apparently having some issues with another customer and becau
Pros:

Property was nice and clean

Cons:

Staff

2026-10-07 • via Nuitee
Z
Zulma • couple • us
1
2026-09-17 • via Nuitee
A
Anthony • couple • us
10
2026-09-17 • via Nuitee
J
Jeffery D • couple • us
10
Good
Pros:

Nice

Cons:

Nice

2026-09-16 • via Nuitee
M
MCcOY • solo_traveller • us
1
Disaster.
Pros:

No breakfast, I didn't not like anything. The place was dirty, staff was tack euth their kids behind the check in counter. The place had a funk smell as if they were covering up smoking smells. Main door would not lock at night so lacking in security. Groups of folks gatherin in the parking lot smoking and look to be some solicitation going on.

2026-09-10 • via Nuitee
C
Coats • couple • us
1
Terrible
Pros:

Nothing

Cons:

I spend an hour waiting for a room and when she was going to book me in I was not able to stay there because of my background. I will tell everyone I know not to go there.

2026-09-07 • via Nuitee
R
Ruben • couple • us
10
2026-09-06 • via Nuitee
J
Jacob • solo_traveller • us
8
2026-09-05 • via Nuitee
M
Miguel • family_with_children • us
1
Cons:

It was run down and had to wait for someone to show up to check In! Very bad didn’t like anything about it

2026-09-01 • via Nuitee
D
Donald • couple • us
1
2026-09-01 • via Nuitee
B
Brittany • couple • us
1
I will never stay at this hotel again everything was horrible and I would not recommend anyone to stay at this hotel eve
Pros:

Nothing

Cons:

The room was not throughly clean, they did not have any face towels to give me so I had to use a big towel to shower with. There was hardly anyone ever at the front desk between staffing hours and you had to wait until someone came to the front desk. There was a roach in the refrigerator everything was just horrible.

2026-08-16 • via Nuitee