WoodSpring Suites Council Bluffs

Hotels
•
WoodSpring
5.8 (287 reviews)
3541 14th Avenue , Council Bluffs , US
+1 712-388-8000

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms reported by multiple guests
Friendly, helpful staff
Decent/affordable price for budget travelers
Some rooms had comfortable beds and well-equipped kitchens (for some guests)
Cons:
Pests (roaches), odors and dirty common areas reported
Poor/no amenities: no ice machine, no coffee, limited kitchenware, unreliable wifi
Uncomfortable beds and room equipment issues (frozen A/C, minimal hot water)
Safety/location concerns for some guests; inconsistent policies and refund handling

Categories

Cleanliness
4.5
Mixed reports: several guests praised spotlessly clean rooms and kitchens, but multiple reviews reported roaches, dirty elevators, strong odors (burnt fish/cleaning chemicals) and water/AC issues that spread pests. Overall cleanliness is inconsistent and leans negative.
Service
8.8
Mostly positive comments about staff being kind, welcoming and hardworking; several guests called staff fantastic and accommodating. A minority reported problematic interactions (heavy questioning on reasons for stay, refund delays, unhelpful desk comments), but overall service was frequently praised.
Location
5.3
Location received mixed feedback: a few guests said the area made them uneasy and not the best neighborhood, while others had no major issues. Safety concerns were mentioned by some, so location is average to slightly below average.
Room Quality
5.5
Rooms are described as modern and sometimes very comfortable (beds praised by several guests), but many reported very uncomfortable/hard beds, frozen A/C leading to water on floors, minimal hot water, and a cheaply done renovation feel. Quality is uneven.
Amenities
3.8
Amenity complaints are frequent: no ice machine, no coffee, limited kitchen utensils (no pots/pans/dishes), unreliable wifi, no breakfast despite expectations. Amenities are a clear weakness.
Value for Money
7.5
Perceived as decent value by several guests (price was a positive), with basic but clean rooms for the rate. Some guests felt it was 'what you pay for' and others sought refunds for serious issues; overall value skews positive for budget travelers.
Food and Beverage
3.5
Multiple guests noted no breakfast offered and no coffee available; kitchen provisions were inadequate for cooking. Food & beverage options are minimal to nonexistent.
Overall Experience
7.5
Polarized stays: several guests had great experiences (clean, comfortable beds, excellent staff) while many others reported serious problems (pests, smells, poor amenities, hot water/heat issues). The overall impression is inconsistent but acceptable for budget-minded guests who prioritize price and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Amenities and Comfort
WoodSpring Suites Council Bluffs offers modern amenities for a comfortable stay, including free WiFi, a TV, air conditioning, and a fully equipped kitchen in each room.

Convenient Facilities
Guests can enjoy free parking, laundry facilities, and a vending machine on-site, ensuring a convenient and hassle-free experience during their stay.

Close to Transportation
Located just 7.2 miles from Eppley Airfield Airport, WoodSpring Suites Council Bluffs provides easy access for travelers.

Ready to experience a comfortable and convenient stay at WoodSpring Suites Council Bluffs? Book now and make your reservation!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Guest Reviews

5.8
Based on 287 reviews
Cleanliness: 4.5
Service: 8.8
Location: 5.3
Room Quality: 5.5
Amenities: 3.8
Value for Money: 7.5
Food and Beverage: 3.5
Overall Experience: 7.5
M
Maria • couple • us
7
2026-10-29 • via Nuitee
C
curtis • solo_traveller • us
5
Meh, Clean place to sleep.... NOTHING more
Pros:

Clean

Cons:

wifi did not work. Hot water was minimal. Felt like a very recent, very cheaply done rehab/renovation

2026-10-27 • via Nuitee
L
Larry • couple • us
1
We left and they haven't refunded our money yet.
Pros:

We had no heat in our room and it was cold. They didn't have a room to move us to. We told them we wanted a refund as we were not staying without heat. It was 30 degrees outside and getting colder.

Cons:

NO HEAT

2026-10-18 • via Nuitee
E
Epperson • solo_traveller • us
1
Pros:

Pretty much nothing

Cons:

They dont explain the pet stuff online, no sound protection, uncomfortable beds, kitchen comes with only ice trays nothing to cook or eat on, water temperature lacking severely, it honestly felt like checking into a jail your free to leave so I dont suggest it to anyone

2026-10-16 • via Nuitee
C
Charles • couple • us
2
Not a pleasant stay
Pros:

Nothing

Cons:

Nothing breakfast was provided. Staff said that we had a full kitchen so could cook in our room. But there were Naomi pots and pans or dishes. We were told that most people buy their own. This was not explained when we booked the hotel

2026-10-09 • via Nuitee
W
Warland • solo_traveller • us
2
Get what you pay for i guess 🤷
Pros:

Price

Cons:

Smell of the rooms was over powering of cleaning supplies no ice machine,beds very uncomfortable hard to sleep on didnt feel very safe. Lobby is NOT welcoming no coffee and breakfast.not easy to get places

2026-09-17 • via Nuitee
T
Trenton • couple • us
1
Roaches, fish, dirty, and on edge
Pros:

Nothing

Cons:

Where do I start? The elevator was dirty, the floors, and the walls in the elevator. Exposed wires and no digital numbers to let you know what floor you stopped on. Got to my room and was greeted by roaches. The place smelled like burnt fish. The A/C was completely frozen over. Turned it off and it thawed into the room. Water all over the floor in the morning. The water pushed out more roaches. Beds were like sleeping on concrete. Location had me on edge the whole night was very concerned about mine and wife’s safety. Especially when the desk clerk told me to make sure I have everything out my car and secured in my room. And I don’t know why it’s anybody’s business what brings me to council bluff Iowa? I would not recommend this hotel to anybody for any amount money.

2026-09-14 • via Nuitee
J
Jeremy • solo_traveller • us
1
2026-09-03 • via Nuitee
K
Kevin • couple • us
1
2026-09-02 • via Nuitee
R
Ramirez Vicente • extended_group • es
8
2026-08-26 • via Nuitee
A
Argetsinger • couple • us
10
2026-08-18 • via Nuitee
G
Gomarko • solo_traveller • us
8
Pros:

It was okay 👍

Cons:

Location not the best

2026-08-13 • via Nuitee
D
Dixon • couple • us
10
2026-08-02 • via Nuitee
S
Sara • extended_group • us
8
Pros:

The room was very clean and the kitchen was VERY accommodating. The kitchen was the best I’ve ever had as far as cleanliness and availability of space and amenities. The staff was wonderful, however the questions as to the reason for my stay and screening of guests the were made aware of before I checked in—as well as an unnecessary amount of questioning as to why I was staying with them was a little disconcerting. However, I do under that hotels that rent with weekly rates are almost forced to be inquisitive was taken into account. That being said, a 2 night stay could have been slightly less interrogational. Breakfast would have been nice.

2026-07-23 • via Nuitee
G
george • solo_traveller • us
1
never again
Cons:

no ice machine no coffee maker no place to eat nearby

2026-07-21 • via Nuitee
D
Dalton • solo_traveller • us
9
2026-07-13 • via Nuitee
J
Justin • solo_traveller • us
8
2026-07-01 • via Nuitee
K
Kelly • solo_traveller • us
10
I came and stayed longer than anticipated. It's clean, modern and safe. It's great.
Pros:

I have slept extremely well staying at this hotel. The bed is very comfortable. The people that work here are extremely kind and welcoming. It is ran very well.

Cons:

I can't think of one thing.

2026-07-01 • via Nuitee
G
Garcia • solo_traveller • us
2
Cons:

No valoraron mi recervacion que me toco pagar de nuevo ya en el lugar.

2026-06-29 • via Nuitee
E
Estela • family_with_children • us
10
2026-06-25 • via Nuitee