WoodSpring Suites Austin North I-35

Hotels
•
WoodSpring
5.7 (430 reviews)
11105 North IH 35 Service Road , Austin , US
+1 512-837-3100

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Several guests praised helpful/friendly staff
Some rooms were described as very clean
Inexpensive for some guests
Gym was noted as good
Room layout appreciated by a few guests
Cons:
Reports of roaches, sticky floors, trash and general dirtiness
Strong complaints about smoke smell in rooms
Unexpected $100 deposit charged (sometimes multiple times) and refund issues
No towels/housekeeping provided or limited housekeeping
Broken fixtures and water damage in rooms (cabinets, blinds, bathroom door)
Location described as sketchy/terrible by several guests
No breakfast available

Categories

Cleanliness
4
Mixed reports: a few guests explicitly praised that their room was 'very clean', but multiple reviews reported roaches, sticky floors, trash in hallways, bathtub paint peeling and general dirtiness.
Service
7.8
Mixed service sentiment: several guests described staff as 'super nice and helpful' and positive interactions, while other guests reported being ignored, slow front desk response and excuses. Overall elevated to reflect the recurring positive reports alongside some negatives.
Location
6.5
Mostly negative/neutral: multiple guests called the location 'sketchy' or 'terrible', though some guests noted location as a positive; averaged to a slightly below-excellent but not extremely low rating.
Room Quality
4.2
Several issues reported: broken cabinets/blinds, water damage, sticky floors, smells, minimal furnishings and reports of roaches; a few guests liked the room layout but quality appears inconsistent and below expectation.
Amenities
7.5
Mixed but some positives: guests mentioned a good gym and basic amenities; however no breakfast, lack of towels/housekeeping complaints and limited in-room features reduce the score from excellent.
Value for Money
3
Generally poor value sentiment: multiple guests complained about being overcharged, unexpected $100 deposit (sometimes applied multiple times), and feeling the price did not match quality.
Food and Beverage
5.7
Not widely discussed; several notes that there was no breakfast available. Insufficient consistent feedback to move from the target rating.
Overall Experience
6.9
Mixed overall: a number of guests had positive interactions with staff and found rooms acceptable, but many serious negatives (cleanliness, deposits, broken room elements, sketchy location) created a wide variance in guest experiences; the overall score reflects this mix with a modestly positive tilt due to repeated mentions of helpful staff and some clean/inexpensive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Amenities
At WoodSpring Suites Austin North I-35, enjoy free WiFi access and relax in air-conditioned rooms with flat-screen TVs and fully equipped kitchens.

Convenient Facilities
Benefit from free parking, on-site laundry facilities, and vending machines for your convenience during your stay.

Nearby Attractions
Located just 12.5 km from the University of Texas at Austin and 16 km from the vibrant 6th street, our property offers easy access to popular destinations.

Book your stay now at WoodSpring Suites Austin North I-35 for a comfortable and convenient experience.

Important information:

Office Hours:
Monday - Friday 9:00 - 20:00
Saturday 10:00 - 16:00
Sunday 15:00 - 20:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

5.7
Based on 430 reviews
Cleanliness: 4
Service: 7.8
Location: 6.5
Room Quality: 4.2
Amenities: 7.5
Value for Money: 3
Food and Beverage: 5.7
Overall Experience: 6.9
M
Michelle • couple • us
1
Horrible horrible. Would appreciate being reimbursement
Pros:

The room was filled with smoke and filthy.

Cons:

Informed the staff and was given excuses that everyone had quit. No type of accommodation. Went 2 towns over to another hotel had no choice. Husband has problematic asthma health concern he would have had to go to ER if stayed in the room overnight.

2026-10-29 • via Nuitee
D
Dayna • couple • us
6
Cons:

Definitely needs updated

2026-10-29 • via Nuitee
A
Amanda • couple • us
4
Did not have any issues during the stay but you can definitely tell this is a place where men stay
Pros:

Would not stay at this location again, overpriced for the quality

Cons:

No breakfast, location was sketchy, room was very bare minimum

2026-10-29 • via Nuitee
J
Janine • couple • us
1
Disappointed and disgusted by what I spent and no opportunity to redeem costs due to booking.com
Pros:

Nothing

Cons:

Terrible location, roaches in room, bathtub paint peeling, no towels provided.

2026-10-28 • via Nuitee
K
Kristen • solo_traveller • us
8
2026-10-27 • via Nuitee
K
Konicki • family_with_children • us
8
Pros:

It was very clean and inexpensive
The staff were super nice and helpful

Cons:

Not the fault of the hotel but construction was directly in front

2026-10-25 • via Nuitee
T
Tillman • family_with_children • us
3
Never again
Pros:

Location

Cons:

I can't believe that we were charged $482 with the $100 deposit for two nights, with 3 ppl and we couldn't even get 3 sets of towels automatically. We were told that they do not give extra towels.... WHAT?!?! Then proceeded to tell us that if we wanted clean towels, we could wash the dirty ones. For two days. Totally unacceptable. No one came in and cleaned, changed linens or anything. RIDICULOUS!

2026-10-25 • via Nuitee
A
adrian • solo_traveller • us
10
Pros:

.

Cons:

.

2026-10-23 • via Nuitee
M
Maia • family_with_children • us
8
2026-10-23 • via Nuitee
M
Manuel • couple • mx
1
Cons:

The room was dirty and floor was sticky

2026-10-19 • via Nuitee
R
Roslyn • couple • us
1
Cons:

They ignored me and I was not the proper age to come in when their website said differently and I tried contacting about it but I’m afraid I won’t be getting my money back or if I’ll be charged even though I was UNABLE to stay

2026-10-12 • via Nuitee
J
Jorge E • solo_traveller • us
8
2026-10-12 • via Nuitee
M
Melinda • couple • us
8
2026-10-12 • via Nuitee
A
Ann • solo_traveller • us
8
Pros:

It was very clean! Area wasn't the best, but I knew that beforehand. They made up for it with cleanliness.

2026-10-08 • via Nuitee
N
Noah • couple • us
10
2026-10-08 • via Nuitee
B
Betty • couple • us
6
Better than sleeping in your car.
Pros:

Layout of the room

Cons:

Smell funny. Cabinets broken. Blinds broken. No curtains on windows. Water damage on door in bathroom. And under sink in kitchen area. Damages bathroom door. Trash stashed under bathroom sink.

2026-10-07 • via Nuitee
L
Lourdes • couple • us
10
2026-09-17 • via Nuitee
J
Jenet • couple • us
9
Had a lovely time
Pros:

My stay was great didn't have any issues to report staff that I met had a great customer service and I was treated very well would stay again ⁰

2026-09-14 • via Nuitee
B
Bennie • couple • us
4
It could have been better got there to hear other people’s having issues getting their money refunde
Pros:

Room was clean needs a comfortable recliner in the room

Cons:

Internet was stagnant no curtains on the windows asked for roll in shower didn’t get it . Hundred dollar deposit wasn’t mentioned in ad

2026-09-11 • via Nuitee
V
Vanessa • family_with_children • us
1
I’ll stick to booking through hotels directly and never with Woodsprings again
Pros:

This place was awful.

Cons:

At the front, I could barely hear the guy talking. He took about 10 minutes to come to front. Everything smelled like smoke. They charged a deposit 3 times said it would be returned and haven’t.

2026-09-10 • via Nuitee