WoodSpring Suites Lake Charles

Hotels
WoodSpring
6.4 (644 reviews)
3202 North Power Centre Parkway , Lake Charles , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good TV channels
Cons:
Poor cleanliness
Bad service communication
Unpleasant odors

Categories

Cleanliness
4.43
Numerous mentions of unsanitary conditions, including roaches and smells.
Service
7.9
Some reviews mention poor communication, but also positive experiences with friendly staff.
Location
7.44
Location not explicitly criticized, but some guests expressed difficulty finding it.
Room Quality
5.39
Complaints about room size, smell, and cleanliness affect perception.
Amenities
6.42
Limited mentions, but some positive notes on the TV and channels.
Value for Money
5.38
Guests felt misled about room availability and quality for the price paid.
Food and Beverage
7.43
No specific mentions, assumed average.
Overall Experience
6.8
The overall feedback is mixed, with significant issues overshadowing positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 16:36

Property Description

Modern Amenities
WoodSpring Suites Lake Charles offers free WiFi and air-conditioned rooms with a kitchen in every unit, ensuring a comfortable stay for all guests. The 32-inch flat-screen cable TV with premium channels adds a touch of luxury to your accommodation.

Convenience at Your Fingertips
With vending machines, laundry facilities, and a 24/7 front desk, we prioritize your convenience and satisfaction. Forget about parking woes as we provide free parking for all our guests.

Nearby Attractions
Located just a short drive from Killen Stadium, Mardi Gras Museum of Imperial Calcasieu, and Lake Charles Historic District, our hotel is the perfect base for exploring the vibrant city. Book your stay now and experience the best of Lake Charles!

Important information:

Please note that reception is open Monday-Saturday 8 AM-10 PM and Sunday 10 AM-8 PM. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCH

Location

Guest Reviews

6.4
Based on 644 reviews
Cleanliness: 4.43
Service: 7.9
Location: 7.44
Room Quality: 5.39
Amenities: 6.42
Value for Money: 5.38
Food and Beverage: 7.43
Overall Experience: 6.8
L
Lashondra family_with_children us
1
Pros:

They didn’t have room available

Cons:

They didn’t have room available after they said they did

2026-09-04 via Nuitee
T
Tanya couple us
10
2026-09-01 via Nuitee
R
Roberto couple us
5
It was a below average
Pros:

No didn’t eat breakfast

2026-08-19 via Nuitee
C
Caceres solo_traveller us
4
Pros:

Muy buena zona

Cons:

No te son sinceros ala hora de un reembolso ni siquiera te contestan

2026-08-05 via Nuitee
R
Renia family_with_children us
4
Never will I ever!!!!!
Pros:

Nothing

Cons:

The lights went out every 30 mins-1 hour during my stay so I was up and down all day and night.

My trash was not emptied during my stay.

I had to request new towels each day.

There were no pots, dishes, plates, flatware or paper towels in the room.

2026-07-22 via Nuitee
O
Osman couple us
5
No recomendado de
Pros:

Ubicación

Cons:

Muy pequeña las camas para dos personas

2026-07-13 via Nuitee
T
Tanya couple us
1
2026-07-11 via Nuitee
T
Tanya couple us
9
2026-06-21 via Nuitee
T
Tanya couple us
8
2026-06-21 via Nuitee
T
Tanya couple us
8
2026-06-21 via Nuitee
A
ARTINNA couple us
2
Horrible
Pros:

Nothing

Cons:

I didn't like anything 30 minutes before I arrived from Dallas TX. I received a call saying my room wasn't available due to overlooking and have a good day. I was floored. Very unprofessional. No apology or anything. I will never book a room here again.

2026-06-19 via Nuitee
T
tonya couple us
1
2026-06-17 via Nuitee
G
garcia family_with_children us
1
Will not be coming back to this hotel
Cons:

When i got to the room it was dirty bed was not made food was still in the fridge rotten bananas where on the counter before I checked in it said the bed was queen size nope it was a full size bed smh so they switched the room to a supposed clean room nope the room was even more dirty than the first room very bad experience

2026-06-14 via Nuitee
A
Armando couple us
1
I checked in went to my room got disgusted and left right away
Pros:

I didn’t like any

Cons:

Very disgusting place, bad smell, uncomfortable beds, looks very trash as you walk in

2026-06-13 via Nuitee
S
Soria extended_group us
4
2026-06-11 via Nuitee
E
Erikka couple us
3
2026-06-05 via Nuitee
J
Jan gG couple us
1
Pros:

We were contacted by phone when we were 10 minutes from Lake Charles saying that they had overbooked and therefore we did not have a room!

2026-06-01 via Nuitee
A
April family_with_children us
1
Awful did not stay there
Cons:

It was not the same hotel listed on the website

2026-05-27 via Nuitee
A
aurora couple us
1
Bad stay dirty
Pros:

This hotel by no means is what the internet says i booked a double bec they gave me 1 bed it was not until i went back downstairs they gave me a new room and the room they gabe me was dirty... this hotel is so nasty

Cons:

Dirty room nasty

2026-05-25 via Nuitee
J
Jahred solo_traveller us
1
2026-05-23 via Nuitee