WoodSpring Suites Odessa

Hotels
WoodSpring
9 (471 reviews)
7051 Tres Hermanas Boulevard , Odessa , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Good location
Comfortable stay
Outstanding customer service
Cons:
Staff rudeness
Issues with cleanliness
Additional charges for basic supplies

Categories

Cleanliness
8.09
Some reviews mentioned issues with smell and cleanliness, resulting in a lower score.
Service
10
Many reviews praised the helpfulness and professionalism of staff.
Location
9.56
Several guests appreciated the proximity to trade shows and other venues.
Room Quality
8.6
Comments about room comfort were mixed, with some providing a positive view.
Amenities
8.55
Basic amenities met expectations but additional supplies were an issue.
Value for Money
8.58
Value perception affected by additional charges for basic items like soap.
Food and Beverage
9.04
Standard offerings for this category, no major complaints noted.
Overall Experience
9.59
Overall positive sentiment with several guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:20

Property Description

Convenient Location:
Situated just 5 km from the University of Texas of the Permian Basin, WoodSpring Suites Odessa offers easy access to nearby attractions and educational institutions.

Comfortable Amenities:
Enjoy a cozy stay with a 32-inch flat-screen TV, satellite channels, and a work desk in every room. Unwind in the en suite bathroom with a relaxing bath and shower combination.

Convenient Facilities:
Benefit from free WiFi, parking, and laundry services during your stay. Whether you're visiting Odessa College, Ellen Noel Art Museum, or Midland International Airport, our property provides a convenient and comfortable accommodation option.

Book your stay at WoodSpring Suites Odessa now and experience a seamless blend of comfort and convenience.

Important information:

Office Hours:
Monday - Friday 9:00 - 20:00
Saturday 10:00 - 16:00
Sunday 15:00 - 20:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 471 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
A
Alana solo_traveller us
1
Horrible service
Cons:

I booked on booking and when I got there hotel staff was not only completely out of uniform but also very rude and over charged me. When I brought it to their attention they were very dismissive, kicked me out within seconds of charging my card and still have yet to give me. This happened on Monday and today is Saturday. The worst service I ever experienced and now I see why their ratings are so low.

2026-04-25 via Nuitee
C
chriscJ9035NZ Business
10
Management
Pros:

Margret was the best very on point very professional and courteous. Shethe smile and reason I stay there great personality very attentive to guest.

2026-04-10 via Tripadvisor
C
christopherhH3839HV Solo travel
10
Great customer service
Pros:

Prices were great rooms were clean. Good atmosphere and the staff was awesome. Shout out to Margret for being great. Was over charged for a week and she handled it like a champ. She was a big help in figuring out what happened. Door locks were being an issue and she handled that too. Thanks Margret for all the help.

2026-04-10 via Tripadvisor
M
marcusct2026 Family
10
Awesome
Pros:

Nice & clean has small kitchen full refrigerator thanks to Margret at the front desk was a huge help I 100 % recommend this place !

2026-04-09 via Tripadvisor
A
Alejandro solo_traveller us
8
2026-04-02 via Nuitee
F
F6665DXchrisg Family
10
Best in class for Customer Serice. Second to none!
Pros:

I was needing a place to stay for an extended period. I was having a house built and needed somewhere fast, but most places I called were way over priced. I was about to just give up when I ran across WoodSpring Suites. The weekly rates were reasonable, and offered lower rates for extended stays. The location was in the nicest part of town, with great food places and fun things to do near by. When I arrived, the grounds were clean, it was quite, and the staff was friendly and welcomed me right in. Two of the WoodSpring employees, Chyann and Margaret were very helpful. There was a miscommunication regarding my rate, but Chyann immediately noticed the mistake and corrected it, insuring that I was not thrown out on the streets. She was more concerned about my well being than just trying to take my money. That kind of customer service is hard to find around here!! Hands down best customer service overall, From manager to cleaning crew! All smiles, eager to help, and aiming to please. Thank y'all!

2026-04-01 via Tripadvisor
G
Galicia family_with_children us
1
2026-03-30 via Nuitee
M
Mario solo_traveller us
5
2026-03-17 via Nuitee
V
Van solo_traveller us
6
2026-03-14 via Nuitee
C
Compass27012706255 Solo travel
8
Good value for the Money
Pros:

The hotel was quiet and clean. Anabel was awesome. For the price a very nice room.

2026-03-13 via Tripadvisor
R
Ray solo_traveller us
1
NEVER GOING BACK AND WILL NOT RECOMMEND
Pros:

no breakfast available

Cons:

staff just did not care about customer service. could not find my reservation from booking.com so charged my card and when showed them confirmation from booking.com they did not return my payment. PAID TWICE FOR THE SAME NIGHT

2026-03-09 via Nuitee
D
Debbie couple us
10
Cons:

Had to call the office emergency number on two different occasions. I got locked out my room , my key wouldn’t allow re entry. Office brought new cards.

2026-03-06 via Nuitee
C
Christian Karl solo_traveller de
2
Pros:

Frühstück?

Cons:

Wenn man bucht für 4 Wochen und man muß nach 10 Tagen abreisen wegen eines Todesfalles in der Familie und man bekommt keinen Dollar erstattet obwohl man bereits vorher alles bezahlt hat dann ist das fragwürdig. Ich kann das ja noch nachvollziehen wenn man einen bestimmten Betrag einbehält aber alles und dann noch mit einem Lächeln mitgeteilt bekommt das es nichts zurück gibt . Außerdem, gereinigt wurde nicht einmal in den 10 Tagen.

2026-03-03 via Nuitee
C
CinJen72 Family New Smyrna Beach, Florida
10
Great Customer Service!
Pros:

We were visiting family in Odessa and were looking for an extended stay type of hotel. Sandy, the lady at the front desk, was very helpful in directing us to grocery stores, restaurants, etc. We really appreciated all of the friendly employees at this hotel.

2026-03-02 via Tripadvisor
T
Torres family_with_children us
10
Pros:

They was very helpful and accommodating. Thanks to Dennis and his team

2026-03-02 via Nuitee
J
Janelle solo_traveller us
8
2026-02-25 via Nuitee
A
Alezae couple us
10
2026-02-22 via Nuitee
Z
Z3258HVerickm Business
10
Great for out of town workers!
Pros:

Been staying here for more than a month. Excellent service! Ask for Chyann, or Margret!

2026-02-12 via Tripadvisor
N
Noah couple us
10
2026-02-12 via Nuitee
J
Jena solo_traveller us
6
2026-02-12 via Nuitee