Holiday Inn Express & Suites Williams by IHG

Hotels
•
Holiday Inn Express
8 (762 reviews)
1150 W Cataract Lake Rd , Williams , us
+1 928-635-2221

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Unclean rooms
Inadequate amenities

Categories

Cleanliness
6.71
Multiple reviews reported unclean rooms and lack of proper housekeeping.
Service
9.68
Staff was friendly and responsive, though they lacked sufficient resources.
Location
9.22
Guests appreciated the convenience and proximity to local attractions.
Room Quality
7.67
Inconsistent room quality with issues reported in cleanliness and amenities.
Amenities
7.2
Several amenities were out of order during stay, such as the pool and vending machines.
Value for Money
7.66
While some found the location convenient, issues with cleanliness and amenities affected value perception.
Food and Beverage
7.21
Breakfast options were inadequate and not restocked properly for guests.
Overall Experience
8.68
Overall, it served its purpose but with notable disappointments that impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:25

Property Description

Modern Accommodation with Excellent Amenities

Convenient Facilities for Business and Leisure

Ideal Location for Exploring Williams

Book your stay at Holiday Inn Express & Suites Williams for a seamless blend of comfort and convenience. With room service, free WiFi, and a shared lounge, your stay is designed for relaxation. The hotel offers a business center, vending machines, and easy access to activities like hiking, skiing, and cycling. Located near Flagstaff Pulliam Airport, it's the perfect base for your Williams adventure.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 762 reviews
Cleanliness: 6.71
Service: 9.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.68
M
miranda • solo_traveller • it
5
Pros:

La vicinanza al centro cittadino in zona tranquilla

Cons:

Gli ambienti erano sporchi (pavimenti appiccicosi) e maleodoranti. Il divano letto aveva un materasso molto basso e quindi molto scomodo (si percepivano le molle) e presentava degli strappi. Il poggiatesta del letto era strappato. A parità di prezzo abbiamo trovato strutture più accoglienti e pulite.

2026-08-22 • via Nuitee
A
Alan • family_with_children • fr
7
2026-08-21 • via Nuitee
I
Itzhak • solo_traveller • il
10
Pros:

Good breakfast, nice staff.

2026-08-18 • via Nuitee
C
Cristian • family_with_children • us
6
Podría ser mejor
Pros:

Muy rico el desayuno

Cons:

En la publicidad nunca dicen que la alberca no está disponible y ese servicio está incluido en el precio

2026-08-18 • via Nuitee
T
TAKUYA • family_with_children • jp
3
Pros:

ロケーションだけは良かった。

Cons:

毛が掛け布団に絡まっていて気持ち悪かった。全体的に掃除が行き届いてなくて、清潔感がない。

2026-08-17 • via Nuitee
M
Mitch • couple • gb
2
Staff friendly but very dirty rooms. I’d avoid, better choices around.
Pros:

Location is good and staff are friendly enough.

Cons:

The cleanliness of the room was one of the worst we have ever seen. It was so bad that we didn’t stay and in-fact checked out and stayed somewhere else.

2026-08-15 • via Nuitee
F
FRANCK • family_with_children • fr
5
2026-08-15 • via Nuitee
M
Mitch • family_with_children • us
5
Tried to contact booking . Com to possibly change booking due to closed pool It was impossible The reps ( at least 4
Pros:

It was ok

Cons:

Pool was closed and was never told that

2026-08-11 • via Nuitee
H
Hirenkumar • family_with_children • us
9
Overall Good experience.
Pros:

Excellent experience. Nice breakfast.

Cons:

Not applicable.

2026-08-10 • via Nuitee
C
Clarita • solo_traveller • us
9
2026-08-07 • via Nuitee
N
Newman • solo_traveller • us
9
Top tier breakfast
Pros:

The breakfast was great and the room was comfy

Cons:

I wish the sofa bed had been a little softer and away from the ac a little more for my son.

2026-08-02 • via Nuitee
C
Chiara • family_with_children • ch
8
Pros:

Cortesia pulizia colazione

2026-07-23 • via Nuitee
D
Deborah • couple • us
4
2026-07-14 • via Nuitee
D
Dominic • couple • ch
8
Toller Aufenthalt.
Pros:

Sehr gut mit reichlichem Frühstück.

Cons:

Das Personal wirkte estwas desinteressiert.

2026-07-06 • via Nuitee
C
Christie • family_with_children • us
6
Good location for those traveling to see the Granf Canyon,
Pros:

It was a great location to get to The Grand Canyon. They also had a good breakfast.

Cons:

The hotel was dirty, looked liked it hadn’t been swept in a few days, pool was closed indefinitely, the hotel beds had pleather head boards that had been rubbed off from other people’s heads rubbing against it. The pull out bed barely had a mattress.

2026-07-04 • via Nuitee
N
Nathan • family_with_children • us
1
Nothing like any other Holiday Inn I have ever stayed at.
Pros:

Nothing at all

Cons:

Staff were very rood
Facilities were very dirty
Rooms were very dirty
Pools were closed
Was told to go to the gas station for quarters for laundry

2026-06-30 • via Nuitee
D
David • solo_traveller • us
8
Fair place to stay
Pros:

The girl at check in was fantastic, very professional and courteous, check in June 26 @ 3pm.. The room was very clean & beds comfortable, the furniture in room looked new. At breakfast the Coffee machine makes fresh coffee on demand excellent coffee, the packaged muffins were great, even their hot cinnamon rolls were delicious. I give those three items 10 stars, they also had yogurt, milk and bread items, and a pancake maker.

Cons:

The girl at CHECK OUT on June 27 @ 9am.was nice, but had an attitude that she didn't want to be there, wife asked for a receipt of our bill or if she could email it, she said she couldn't do that, & no reason given. Certain parts of the breakfast was poor, sasuage were cold, and under cooked, and the eggs were over cooked, Holiday Inns breakfast are all standard, its all pre packaged food, the same at all Holiday Inns, you just need to know how to heat the food items properly, but this was not one of those times, (straight to the trash) not appealing, Ive had better at other Holiday Inns. Overall look of the place was nice, the pool was out of service, looked very bad, they should of drained the rest of the dirty water out completely. The exercise room didn't supply towels when working out, had a place for them, but no towels.

2026-06-28 • via Nuitee
L
Lana • solo_traveller • us
9
Cons:

Elevator needed cleaned.


Alarm clock broken.

2026-06-27 • via Nuitee
J
Jacqueline • couple • gb
8
2026-06-26 • via Nuitee
K
Krishna REDDY • solo_traveller • us
1
Pros:

Location

Cons:

Lobby smells
Beds are of poor quality

2026-06-23 • via Nuitee