Holiday Inn Express & Suites Williams by IHG

Hotels
•
Holiday Inn Express
8 (714 reviews)
1150 W Cataract Lake Rd , Williams , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Unclean rooms
Inadequate amenities

Categories

Cleanliness
6.71
Multiple reviews reported unclean rooms and lack of proper housekeeping.
Service
9.68
Staff was friendly and responsive, though they lacked sufficient resources.
Location
9.22
Guests appreciated the convenience and proximity to local attractions.
Room Quality
7.67
Inconsistent room quality with issues reported in cleanliness and amenities.
Amenities
7.2
Several amenities were out of order during stay, such as the pool and vending machines.
Value for Money
7.66
While some found the location convenient, issues with cleanliness and amenities affected value perception.
Food and Beverage
7.21
Breakfast options were inadequate and not restocked properly for guests.
Overall Experience
8.68
Overall, it served its purpose but with notable disappointments that impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:25

Property Description

Modern Accommodation with Excellent Amenities

Convenient Facilities for Business and Leisure

Ideal Location for Exploring Williams

Book your stay at Holiday Inn Express & Suites Williams for a seamless blend of comfort and convenience. With room service, free WiFi, and a shared lounge, your stay is designed for relaxation. The hotel offers a business center, vending machines, and easy access to activities like hiking, skiing, and cycling. Located near Flagstaff Pulliam Airport, it's the perfect base for your Williams adventure.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 714 reviews
Cleanliness: 6.71
Service: 9.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.68
N
Nataliia • extended_group • ua
10
2026-04-14 • via Nuitee
W
William • solo_traveller • us
9
2026-04-14 • via Nuitee
D
Debra • couple • us
10
2026-04-07 • via Nuitee
J
Jeannie • family_with_children • ca
9
Great stay!
Pros:

Great location!!

Cons:

The vents were dirty and you can tell they hadn’t been cleaned in awhile.

2026-04-06 • via Nuitee
M
Mostafa • family_with_children • us
10
2026-04-02 • via Nuitee
M
Marceleen • family_with_children • us
4
2026-04-02 • via Nuitee
M
Manuel • extended_group • de
10
2026-04-01 • via Nuitee
B
Brackin • family_with_children • us
7
Pros:

Location and price . Free breakfast

Cons:

The a/c kept turning off and the heater would automatically turn on. Plus the main reason we booked the hotel was the inside pool . It was closed with no opening date . That was really bad . I feel I am owed a few nights in place of that over site on their and yalls part

2026-03-27 • via Nuitee
C
Cierra • family_with_children • us
7
It was ok
Pros:

Close to everything

Cons:

Bathrooms could be deep cleaned baseboards, etc

2026-03-24 • via Nuitee
S
Suzanne • extended_group • us
1
Never stayed there and they will not refund my money. Manager very rude
Pros:

Hotel is disgusting. Stains on the beds and headboards are falling apart.

Cons:

Same as above

2026-03-24 • via Nuitee
I
Iryna • couple • us
10
2026-03-24 • via Nuitee
K
Krysta • family_with_children • us
5
Cons:

The pool was not in working order and it was not advertised on the website

2026-03-23 • via Nuitee
S
Smyer • family_with_children • us
1
Horrible! Dirty, rude and amenities aren’t available.
Pros:

The location was the only good thing about this hotel

Cons:

It was filthy, the staff was rude and the entire reason we booked this was for the indoor pool, which was closed “until further notice”. We booked for 6 people and there were only 3 towels in the room. It took us over an hour at the front desk to get 3 more towels because the lady told us to wait and continued doing other things until my husband finally got upset and went down. Even then, she said she said we aren’t allowed more towels because we just checked in today, even though we didn’t even have enough for each person to shower. She finally gave him the towels, but said we need to bring them back upfront at checkout.

2026-03-21 • via Nuitee
B
Brandy • family_with_children • us
4
Pros:

It was clean

Cons:

The pool was being renovated. My kids were very upset. We wouldn’t have chosen this hotel had we known.

2026-03-20 • via Nuitee
J
Jessica • family_with_children • us
4
2026-03-18 • via Nuitee
J
Janeth • family_with_children • us
10
Overall it was a great stay.
Pros:

Location! Very clean! Staff was amazing.

Cons:

The price, properties around were at least $60 less than this property but a group of friends book this one so we just stayed here, also pool was out of order, very disappointed mostly cause we pay full price.

2026-03-18 • via Nuitee
R
Rosendo • family_with_children • us
7
2026-03-18 • via Nuitee
L
Linnea • extended_group • us
10
Pros:

Motel was beautiful

Cons:

I was charged wrong amount on my credit card and still waiting for them to call me with the correction as was stated to me by the early morning clerk

2026-03-12 • via Nuitee
M
Marlene • couple • us
5
The beds were uncomfortable…
Pros:

Property was clean

Cons:

The beds were too firm. My daughter and I couldn’t sleep because of the beds. I woke up with back pain, a bad headache and sore ribs. That was day one of our stay.

2026-03-11 • via Nuitee
A
Audrey • family_with_children • us
10
Very peaceful and beautiful
Pros:

Very clean staff were very sweet and helpful

Cons:

Nothing it was a great stay

2026-03-10 • via Nuitee