Rocana Hotel

Hotels
8.1 (628 reviews)
B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, , Kuantan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Cleanliness issues
Limited parking
Old towels

Categories

Cleanliness
6.23
Negative sentiments regarding dirty sheets and towels. Bathrooms and common areas reported not clean.
Service
9.2
Overall positive review of staff friendliness and politeness.
Location
9.24
Ideal location near shopping malls and restaurants, which is frequently mentioned positively.
Room Quality
7.69
Rooms noted as spacious and comfortable, though some items like bedding need improvement.
Amenities
7.72
Amenities are decent but some improvements needed (e.g., limited parking).
Value for Money
8.18
Fair value considering the location, though cleanliness issues noted may impact perception.
Food and Beverage
8.23
Food quality positively noted but minor complaint regarding flies in the dining area.
Overall Experience
8.3
General satisfaction expressed across multiple reviews, with specific concerns balance out by positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Convenient Location:
Situated in the heart of Kuantan, Rocana Hotel offers easy access to Berjaya Megamall within a short 5-minute walk. Explore the city with ease from our prime location.

Comfortable Rooms:
Experience comfort and style in our spacious rooms boasting elegant wood furnishings. Stay connected with complimentary Wi-Fi and enjoy amenities like a flat-screen TV and work desk.

Dining Options:
Savor local delicacies and international fare at Rocana Café. Indulge in a culinary journey without leaving the hotel premises.

To embark on a memorable stay at Rocana Hotel in Kuantan, book now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 628 reviews
Cleanliness: 6.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.3
K
Khairul • family_with_children • my
9
2026-02-12 • via Nuitee
W
Wan Noorzilawati • couple • my
5
2026-02-12 • via Nuitee
M
Muhammad Danial • couple • my
10
excellent
Pros:

tge service

Cons:

none

2026-01-28 • via Nuitee
M
MUHAMMAD AFIQ IQBAL • couple • my
10
2026-01-28 • via Nuitee
A
ANAZ HIDAYAT • solo_traveller • my
8
2026-01-27 • via Nuitee
C
Chanel • solo_traveller • sg
9
2026-01-15 • via Nuitee
S
Sandra • family_with_children • my
8
2026-01-15 • via Nuitee
S
SUBRAMANIAM • extended_group • sg
8
GOOD
Pros:

ITS CONVINENT TO WALK AROUND AND WITH SHOPPING CENTRES AT 5 MINS WALK

Cons:

BREAKFAST SPREAD NEED A LOT OF IMPROVEMENT.
THE STAFFS STARTED TO REMOVE ALL THE BREAKFAST SPREAD BEFORE 10AM WHICH IS VERY DISAPPOINTING

2026-01-13 • via Nuitee
M
Mohamad • solo_traveller • my
6
Pros:

Breakfast is good,and staff is very hospitable

2026-01-10 • via Nuitee
R
Rozdiana • couple • my
10
Pros:

ruang bilik dn bilik air luas, tv byk channel, bilik dn bilik air bersih, ada peti ais kecil, water heater, iron board... dekat dgn mall

Cons:

nope

2026-01-10 • via Nuitee
M
Mustaffa • solo_traveller • my
10
Pros:

Strategic place

Cons:

Car park is limited

2026-01-08 • via Nuitee
R
ROZANA • couple • my
9
2026-01-08 • via Nuitee
N
Nor Wahida • family_with_children • my
7
2026-01-08 • via Nuitee
N
Nur hidayah • solo_traveller • my
10
Pros:

The owner is incredibly kind, attentive, and helpful. There was not a single downside to our stay. A truly flawless experience and exceptional value for money. Highly recommended.

2026-01-07 • via Nuitee
A
Ahmad • solo_traveller • my
9
2026-01-07 • via Nuitee
I
Ishak • solo_traveller • my
8
2026-01-06 • via Nuitee
A
ANAZ HIDAYAT • solo_traveller • my
8
2026-01-06 • via Nuitee
G
Grace0207 • family_with_children • my
8
2026-01-04 • via Nuitee
I
Ibrahim • couple • my
9
Place to meet up
Pros:

All

Cons:

Nil

2026-01-04 • via Nuitee
N
Nurul Nabila • family_with_children • my
10
Akan datang lagi.
Pros:

Bilik sangat baik, selesa bersih, kemudahan pun ok.

Cons:

Menu sarapan yang sikit. Boleh tambah baik menu2 yang lebih menarik.

2026-01-04 • via Nuitee