Rocana Hotel

Hotels
8.1 (718 reviews)
B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, , Kuantan , my
+60 9-517 3993

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Cleanliness issues
Limited parking
Old towels

Categories

Cleanliness
6.23
Negative sentiments regarding dirty sheets and towels. Bathrooms and common areas reported not clean.
Service
9.2
Overall positive review of staff friendliness and politeness.
Location
9.24
Ideal location near shopping malls and restaurants, which is frequently mentioned positively.
Room Quality
7.69
Rooms noted as spacious and comfortable, though some items like bedding need improvement.
Amenities
7.72
Amenities are decent but some improvements needed (e.g., limited parking).
Value for Money
8.18
Fair value considering the location, though cleanliness issues noted may impact perception.
Food and Beverage
8.23
Food quality positively noted but minor complaint regarding flies in the dining area.
Overall Experience
8.3
General satisfaction expressed across multiple reviews, with specific concerns balance out by positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Convenient Location:
Situated in the heart of Kuantan, Rocana Hotel offers easy access to Berjaya Megamall within a short 5-minute walk. Explore the city with ease from our prime location.

Comfortable Rooms:
Experience comfort and style in our spacious rooms boasting elegant wood furnishings. Stay connected with complimentary Wi-Fi and enjoy amenities like a flat-screen TV and work desk.

Dining Options:
Savor local delicacies and international fare at Rocana Café. Indulge in a culinary journey without leaving the hotel premises.

To embark on a memorable stay at Rocana Hotel in Kuantan, book now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Location

Guest Reviews

8.1
Based on 718 reviews
Cleanliness: 6.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.3
M
Min • solo_traveller • my
10
Pros:

干净 停车又方便

2026-08-26 • via Nuitee
I
Izzat • solo_traveller • my
10
Nice stay
Pros:

Accessible location

Cons:

Room took some time to get cold

2026-08-25 • via Nuitee
S
Suhada • solo_traveller • my
7
2026-08-23 • via Nuitee
N
Nuraini • couple • my
10
2026-08-19 • via Nuitee
R
Ramli • couple • my
5
Moderate
Pros:

Not my expectations

Cons:

Need more varieties

2026-08-16 • via Nuitee
A
Anyss • couple • my
10
2026-08-15 • via Nuitee
M
musa • extended_group • my
4
Disappointed
Pros:

Nil

Cons:

Too simple menu for the price

2026-08-14 • via Nuitee
P
Pei • couple • my
7
2026-08-13 • via Nuitee
M
Matzam • couple • my
9
2026-08-11 • via Nuitee
N
Nuri • extended_group • my
10
2026-08-11 • via Nuitee
L
Logan • solo_traveller • my
8
2026-08-09 • via Nuitee
S
Shahrulnizam • couple • my
8
Just fine.
Pros:

Parking still problem I couldn’t park in the hotel due to full always….

Cons:

A place to stay….

2026-08-09 • via Nuitee
F
Fatin • couple • my
5
2026-08-09 • via Nuitee
A
Ahmad • couple • my
10
2026-08-08 • via Nuitee
A
AHMAD ASRI • solo_traveller • my
10
2026-08-08 • via Nuitee
A
AHMAD ASRI • solo_traveller • my
10
2026-08-08 • via Nuitee
M
muhamad ridzwan • solo_traveller • my
2
2026-08-05 • via Nuitee
I
Izwan • solo_traveller • my
9
Pros:

Parking moto basement

Cons:

Kedai makan malam terhad

2026-08-05 • via Nuitee
D
Daniel • couple • my
8
Cons:

wifi slow laa aiyoo

2026-08-05 • via Nuitee
S
SUBRAMANIAM • extended_group • sg
7
PLEASANT
Pros:

THE HOTEL IS NEAR TO SHOPPING AND EATING PLACES.

Cons:

THE BREAKFAST NEEDS LOTS OF IMPROVEMENT - THERE IS NO REFILL.
I COMMENTED ON MY LAST STAY IN THE HOTEL ABOUT THE BREAKAST ..BUT SADLY NO ACTIONS

2026-08-03 • via Nuitee