Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Some rooms lack air conditioning
Ventilation issues in certain rooms

Categories

Cleanliness
8.58
The hotel is described as very clean and well-maintained.
Service
9.05
Friendly and attentive staff were frequently mentioned.
Location
9.09
Great location, with good transport links referenced.
Room Quality
7.54
Room quality had some negative points regarding ventilation and mattress softness.
Amenities
8.07
The hotel offers a pool and adequate facilities, though lacking air conditioning in some rooms.
Value for Money
8.53
Standard quality for this hotel tier.
Food and Beverage
8.58
Generally good food with some minor concerns about specific items.
Overall Experience
8.55
The overall experience is positive with many guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:38

Property Description

Panoramic Mountain Views and Indoor Pool
Enjoy breathtaking views of the mountains while taking a refreshing dip in our indoor pool.

Cozy Rooms with Wooden Furnishings
Relax in the comfort of our rooms featuring wooden furnishings, parquet floors, and modern amenities like LCD satellite TV.

Delicious Breakfast Buffet and Restaurant
Start your day with freshly baked cakes at our breakfast buffet and savor local specialties and Italian dishes at our restaurant.

Experience the beauty of Caldaro from our barrier-free inclusion hotel. Book now for an unforgettable stay!

Important information:

At hotel Masatsch our aim is to become a benchmark of accessibility for people with disabilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BZO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 7 years old stay for € 50 per person per night when using an existing bed.
    Children from 8 years old to 13 years old stay for € 60 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 38 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
S
Silke • family_with_children • de
8
2026-01-19 • via Nuitee
P
Paola • family_with_children • it
8
Pros:

Colazione buona. Dintorni molto belli con fermata bus comodi. Pass offerto dall’albergo per spostamenti con mezzi locali.

Cons:

Prenotato e pagato stanza famiglia presso Booking e mi è stata data un’altra stanza allo stesso prezzo e senza previa informazione
Suggerirei un Wc/bidet anche e non solo per disabili (obbligo di utilizzare la doccia )

2026-01-19 • via Nuitee
O
Obeng • couple • at
10
Sehr schön. Ich komme gerne wieder und werde es weiter empfehlen!
Pros:

Die Lage; freundlicher Empfang; Service; das Essen!

2025-11-24 • via Nuitee
H
Hollauer • extended_group • de
7
2025-11-05 • via Nuitee
S
Sigrid • couple • de
8
Pros:

Sehr nettes Personal, gutes Frühstück

Cons:

Zimmer etwas schlecht gelegen zum Lüften und stickig, Matratze sehr weich

2025-10-13 • via Nuitee
K
Klaus • couple • de
9
Perfekt
Pros:

Sehr aufmerksam

2025-09-29 • via Nuitee
H
Hubert • couple • de
10
2025-09-14 • via Nuitee
C
Claudia • couple • at
9
Pros:

äußerst freundliches Personal, schöne und helle Zimmer, sehr sauber

Cons:

der Kaffee beim Frühstück

2025-09-07 • via Nuitee
A
Andrea Claudio • couple • it
8
Accogliente e confortevole
Pros:

Stanza molto spaziosa, con tutti i comforts. Hotel e staff accogliente, gentile con le nostre richieste.

2025-09-01 • via Nuitee
M
Mona • couple • de
5
Pros:

Günstige Zimmer in schöner Lage.

Cons:

Die Unterkunft wirkt leider eher wie eine Klinik. Für eine Konferenz oder Schulklasse passend aber mE nicht für einen Urlaub

2025-08-26 • via Nuitee
A
Aymeric • couple • fr
10
Pros:

L'hôtel est parfait, bien situé, silencieux, petit déjeuner très bon et personnel très agréable.
De plus, l'entièreté de l'hôtel est adapté aux personnes en situation de handicap.
La piscine est grande et chauffée.

Cons:

Tout était super.

2025-08-25 • via Nuitee
R
Raffaele • extended_group • it
10
2025-08-23 • via Nuitee
F
Francesco Cappelletti • solo_traveller • it
7
Pros:

Staff gentile e disponibile, hanno saputo far fronte in modo efficace ad un problema con la prenotazione.

Cons:

Purtroppo ho soggiornato proprio durante i giorni più caldi e le camere in cui ho permottato non erano dotate di condizionatore...

2025-08-16 • via Nuitee
A
Anton • extended_group • at
9
Wir kommen gerne wieder
Pros:

Die herzlichen Leute die dort arbeiten das tolle Frühstück u. Abendessen

2025-08-04 • via Nuitee
I
Isabelle • couple • fr
7
Pros:

Parking gratuit

Cons:

Pas de climatisation ni de frigo
Petit déjeuner pas réapprovisionné 30 minutes avant la fin. Plus de croissants

2025-07-27 • via Nuitee
S
Simone • family_with_children • at
10
Pros:

Ein sehr schönes Hotel mit wunderbarem und freundlichem Personal in sehr schöner Lage. Zimmer waren sauber und gemütlich. Frühstück war sehr gut und für jeden was dabei. Restaurant war ausgezeichnet. Hallenbad ist nicht so groß, aber für uns und unsere Kinder war es super. Wir empfehlen euch gerne weiter.

2025-07-25 • via Nuitee
A
Andreas • extended_group • at
9
2025-07-22 • via Nuitee
R
Raheleh • young couple • de
8
Very good
2024-11-04 • via Nuitee
Y
Yulia • family with young children • de
9
Great
Pros:

Quiet location, friendly staff

Cons:

It was hot in the room. A ventilator would have been nice. Also there was no kettle.

2024-08-26 • via Nuitee
C
Cristina • young couple • ch
10
Exceptional
Pros:

Very friendly place. Comfortable and clean room. Nice breakfast. We also enjoyed the pool.

2024-07-28 • via Nuitee