Hotel Aureole

Hotels
Independent
5.8 (13 reviews)
Bima Nagar, Sir MV. Road, Access from Telli Gali, Andheri (E), Mumbai, Maharashtra, 400069 , Mumbai , IN

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Tours/ticket assistance
Free wired internet
Free self parking
See all facilities

Review Highlights

Cons:
Poor cleanliness
Subpar service
Dirty rooms
Stained walls
Unsatisfactory value for money

Categories

Cleanliness
3
Most guests mentioned poor cleanliness with dirty rooms and bathrooms.
Service
3.5
Guests reported subpar service with attention focused on areas other than guest satisfaction.
Location
5
No specific mention of location in the reviews.
Room Quality
2.5
Rooms were described as dirty, with stained walls and bathroom corners.
Amenities
5
No specific mention of amenities in the reviews.
Value for Money
2
Guests felt the price was not justified by the poor quality of the rooms.
Food and Beverage
5
No specific mention of food and beverage in the reviews.
Overall Experience
3
Most guests had a negative overall experience and felt the hotel was not worth the price paid.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 15:06

Property Description

Luxurious Amenities for Your Enjoyment

Indulge in leisure with an indoor pool and a scenic rooftop terrace. Take advantage of complimentary Wi-Fi and tour assistance for a seamless stay.

Dining Delights and Comfortable Stays

Savor a meal at the hotel restaurant or opt for 24-hour room service. Wake up to a complimentary buffet breakfast and unwind in one of the 44 air-conditioned rooms with modern amenities.

Convenience and Connectivity

Benefit from wired internet access, a business center, and free newspapers. With free valet parking and airport shuttle service, your stay at Hotel Aureole is designed for your comfort.

Book your stay at Hotel Aureole and experience luxury in the heart of Mumbai's Andheri East.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 08:30 AM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

5.8
Based on 13 reviews
Cleanliness: 3
Service: 3.5
Location: 5
Room Quality: 2.5
Amenities: 5
Value for Money: 2
Food and Beverage: 5
Overall Experience: 3
P
Praveen
2
Pros:

Rooms are real dirty with filthy bathrooms.
HK does it’s best but more attention is towards terrace which is good but I was asked that I can’t stay after 5pm. Real bad!
It’s the old stained walls with dirty bathroom corners
Not worth the price you pay!

2025-03-26 via Nuitee
A
Alien
2
Pros:

Food was poor to taste and the hotel was not clean

2019-10-04 via Nuitee
V
Verified traveler self
4
Pros:

The property is value for money . Reasonably clean, good food (NON-vegetarian food only served in the room). But there wasn’t any hot water the first night . So had to shower with cold water . Landed up with a bad cold . The policies of the hotel are weird , For eg: You cannot have visitors post 8pm, especially of the opposite sex . The staff is courteous, but quite curt too. I requested for a dental kit . It was a used toothbrush which had a residue of the paste (from the previous user I suppose). This was disgusting .

This is no way is to put down the organisation. It is just general feedback . This property is good for professionals who want to crash after a long day of work .

2019-09-29 via Nuitee
V
Verified traveler friends
2
Pros:

It was the worst experience of a hotel..this is the first time I am disappointed with Expedia..the hotel condition was not good ..staffs were not friendly..I was charged too much..foods were not delivered on time..overall experience was very very bad..it was not worth at all

2019-01-13 via Nuitee
V
Verified traveler
8
Pros:

Nice hotel nearby to many locations and the airport

2018-08-17 via Nuitee
L
Lee
8
Staff - nice, breakfast - terrible, no/slow refill
Pros:

staff , all, are very nice and helpful. Location of hotel is a bit weird, outside the hotel is very filthy, but, inside is OK. Breakfast room is very small, when the buffet run out of food, there was no refill or very slow, I had only a piece of bread and one fried egg only.

2017-02-28 via Nuitee
L
luca
2
Completely misleading!!
Pros:

I won t reccomend it!

2017-01-21 via Nuitee
V
Verified traveler
6
ใกล้่่รถไฟฟ้า
Pros:

เนื่องจากที่พักเข้าไนซอส. ทำไห้ได้ยินเสียงแตรรถ

2017-01-03 via Nuitee
V
Verified traveler
10
Pros:

Wonderful!!! It was grand. It was a great experience!

2016-12-31 via Nuitee
M
Manasi
4
Pros:

Rooms were very small & very little space to spread out luggage while staying. Also, the hotel location is not good..very hard to find. Please be aware of these facts while booking the hotel. Rest all is ok.

2016-12-02 via Nuitee
L
Luis
8
Great Staff
Pros:

Great Staff! very helpful, reliable and friendly. I was very disappointed with the pool. seems it hadn't been cleaned in months. pool water was already green and slimy...there was no "do not use pool" sign either. rooms are on the small side but well appointed. breakfast is good. mostly Indian menu but you can order eggs any style. the hotel is located on an alley street which is very difficult to find even for taxis.

2016-11-18 via Nuitee
V
Vidushi
8
Pros:

The manager upgraded us (3 people total) to a bigger room with what looked like king-sized bed when I mentioned that I was surprised at how our room had 2 twin beds. (I made a booking for 3 adults.)
The hotel may look shady when you enter, I feel like a lot of Mumbai looks like this though. Your driver needs to make a left on something called "DB Road," which is more like an alley. It is best to have Google Maps on when you're driving.
I like the hotel's decoration from the inside- I booked it based on the pictures. The service is slow, but good. So if you need your bags down in five minutes, you should call them like an hour in advance and might likely have to go down to nudge them along. This might be because the restaurant is undergoing renovation/, I'm not sure.
I would stay here again, making sure they give me the big room. I have no clue why they chose to furnish their rooms with two twin beds.
I would eat dinner here, but not breakfast (not very good).

2016-08-14 via Nuitee
V
Verified traveler
8
Room ok but they don't get Hotels.com's booking
Pros:

Not convenient to get wifi password every day

2016-07-17 via Nuitee