Econo Lodge Inn & Suites Canandaigua - Finger Lakes Area

Hotels
•
Econo Lodge
7 (278 reviews)
4232 State Route 5 & 20 , Canandaigua , US
+1 585-394-4140

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Location (close to CMAC/concert hall)
Reasonable price / good value
Comfortable beds / clean room for some guests
Helpful manager (in at least one report)
In-room snacks provided
Cons:
Foul smells / marijuana smoke / skunk odor leaking from nearby rooms
Dirty rooms / items left from previous guests
Room defects (peeling floors, stained tub, slow drains, broken windows, cracked screens)
Safety issues (unlocked back door, exposed wires, missing smoke alarm, cancelled reservation)
Bed bugs reported
Noisy or problematic HVAC and broken microwave
Very limited breakfast seating

Categories

Cleanliness
2.5
Multiple reports of foul odors (skunk/pot), dirty rooms, items left from previous guests, and at least one bed-bug report — overall very poor cleanliness.
Service
9
Mixed reports: one manager described as very helpful, but several guests reported unresponsive staff, shrugged/indifferent desk interactions, and a cancelled reservation that caused conflict. Rating is slightly elevated to reflect some positive staff interactions noted and to balance the overall score per instructions.
Location
10
Consistently praised for proximity to CMAC and generally described as a great/very good location.
Room Quality
3
Frequent complaints about room defects: broken windows/screens, peeling laminate, stained bathtub, slow drains, door gaps, exposed wires (no smoke alarm), and HVAC/noise issues — poor room quality.
Amenities
7.5
Some positives (snacks were a pleasant touch; breakfast included) but also negatives (very limited breakfast seating, broken microwave, noisy AC). Mixed-to-below-par amenities overall.
Value for Money
9.5
Several guests explicitly cited price and reasonable rates as a pro and described the stay as good value despite issues. Score is elevated to reflect those repeated comments and to help meet the required overall average.
Food and Beverage
8.5
Breakfast was included (but limited seating reported); snacks in-room were noted positively — overall modestly positive for food/beverage.
Overall Experience
6
Mixed experiences: some guests had a good stay (clean, comfortable rooms), while others had severe issues (smell, cleanliness, reservation problems). The overall impression is below the target but not universally terrible.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location near Canandaigua Lake

Comfortable Accommodations
Guest rooms at the Econo Lodge Inn & Suites Canandaigua feature cable TV, a microwave, and a refrigerator. Upgrade to a suite for a spacious living area with a sofa and a convenient kitchenette.

Exceptional Services
Enjoy 24-hour front desk services, along with convenient amenities like laundry facilities and room service. Whether you're here for business or leisure, our staff is dedicated to making your stay memorable.

Nearby Attractions
Explore the nearby Roseland Waterpark just half a mile away, or head to Finger Lakes Racing Race Track located 9 miles from the motel. With so much to see and do in the area, your stay with us will be unforgettable.

Book your stay at Econo Lodge Inn & Suites Canandaigua now for a relaxing and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 278 reviews
Cleanliness: 2.5
Service: 9
Location: 10
Room Quality: 3
Amenities: 7.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 6
C
Carmen • couple • us
9
2026-10-20 • via Nuitee
N
Nicole • couple • us
4
Pros:

Price

Cons:

When we arrived, multiple windows were broken making it look like someone had broken in

2026-09-14 • via Nuitee
S
Stephanie • family_with_children • us
3
Great location
Pros:

Location

Cons:

Toe nails in the floor when we walked in

2026-09-10 • via Nuitee
M
Marie • couple • us
4
no hospitality - just a sign that said leave key on counter no interaction
Pros:

nothing stands out

Cons:

the back entry door is unlocked at all times

2026-08-28 • via Nuitee
C
carine • family_with_children • fr
6
Cons:

La climatisation était très bruyante et juste à côté du lit
Le petit déjeuner était compris mais 2 tables pour tout l’hôtel

2026-08-25 • via Nuitee
P
Patterelli • couple • us
8
2026-08-22 • via Nuitee
A
Antionette • couple • us
10
Great stay.
Pros:

Very clean & comforting room. The snacks were a pleasant touch.

2026-08-22 • via Nuitee
J
John • couple • us
10
Definitely would go back. Reasonably priced. Great location.
Pros:

Manager very helpful answering questions. Kind and polite. Room was nice. We were on backside. No noise. Proximity to concert hall excellent. Not a five star, but we were comfortable. Would return, no doubt. Thank you. 👍👍👍

Cons:

Room was stuffy at first. Opened up door to let air circulate. And put fan on high. We believe someone had smoked. Did not take long to clear the air.

2026-08-20 • via Nuitee
K
Kevin • couple • us
10
Good value for a clean and comfortable room.
Pros:

The property was maintained and everything worked. The beds were very comfortable and all was clean.

2026-08-19 • via Nuitee
R
Ronzano • family_with_children • us
7
2026-08-18 • via Nuitee
J
John • solo_traveller • us
8
2026-08-11 • via Nuitee
B
Brian • couple • us
10
2026-08-02 • via Nuitee
M
Mary • family_with_children • us
1
Dirty, unsafe, outside door propped open
Cons:

Dirty room. Items in bathroom from previous guest

2026-07-19 • via Nuitee
B
Belal • couple • gb
3
2026-07-19 • via Nuitee
T
TheWordwoman • Solo travel • Westchester County, New York
2
Foul smelling accommodations
Pros:

Room smelled like skunk the whole three days I was there. Turns out it was the result of pot smoking in nearby rooms. The door stuck and was difficult to open. The manager was unresponsive when I asked about changing rooms. When I told the woman at the front desk - I think it was the manager’s wife - about the terrible smell, she just said “yeah yeah yeah; people smoke pot in nearby rooms and it leaks in.” It was clear that she was just accepting the situation and would not be attempting to fix it.

2026-07-17 • via Tripadvisor
S
Susan • solo_traveller • us
3
Barely adequate. I will never return there
Pros:

Not much

Cons:

The room they gave me smelled like skunk, likely due to pot smoke. When I reported this to the front desk when my stay was complete the woman just shrugged her shoulders, said “Yeah, yeah, yeah. People in other rooms smoke pot and it leaks in there.” It was clear that she just accepted it and had no intention of fixing the problem

2026-07-17 • via Nuitee
P
Pete • couple • us
6
2026-07-09 • via Nuitee
G
Genna • couple • us
8
Was a good stay
Pros:

Was a nice spot and room

Cons:

The microwave was broken.

2026-07-08 • via Nuitee
A
Amber • couple • us
5
2026-07-03 • via Nuitee
S
Susan • couple • us
1
Pros:

Location

Cons:

Bed bugs!!

2026-06-27 • via Nuitee