The Lowline Hotel, part of JdV by Hyatt

From the friendly valet attendants to the helpful and knowledgeable front desk staff to the spacious and lovely room, nothing could be improved upon. We will definitely return to the Charleston Hyatt in the Historic district.

Loved this place & the perfect location, everyone from the young lady @ reception to the the gentlemen Ryan/Ty out front were the definition of excellence customer service!

Nice hotel in a great location. Customer Service was excellent. Pour was a bit disappointing because many of the taps were not available, but they view was amazing! I would recommend this hotel!

Location was perfect for walking downtown, but AC wasn’t working for 1st night. I will come back & adjust if something is done to correct our frustration with paying so much & being treated as if no AC with 77degrees inside room should be acceptable in Charleston on a 90 degrees day outside.

The staff here was soo nice. Perfect location for nearby restaurants. Room was as expected and breakfast very nice. Not required but we always tip the staff at free breakfast and they appreciate it.

Far away from the interesting stuff. Rooms were clean and decent. Parking is $50/night - highway robbery. Breakfast was solid — better than the Hyatt House we came from in Orlando as it had waffles and pancakes.

Loved this hotel for our family trip to Charleston. Location was excellent end walking distance to everything we wanted to do. Room was spacious. A nice little extra I noticed was hot chocolate for the kids 24/7, this kind of thing is always something my kids mention when thinking back about trips. Also the valet guys were literally the nicest most helpful valet guys we’ve met, they went above and beyond, especially Caleb c and Ty. We would happily stay at this hotel again

This place is fantastic! Caleb with from valet truly made my first time in Charleston so incredible, from his great bar recommendations to his friendly demeanor and great sense of style! Quan was amazing during check in and very accommodating. I would 100% recommend this place when staying in Charleston!

I stayed at this hotel in January of 2024 and had a great experience. Great breakfast, nice room, convenient location. So when I returned in February 2026 I stayed here again. However, this time was different. Nowhere, on the website, does it say there is construction next door. And when I say next door, it sounded like it was in my room. When we called the front desk, they said it rang through the entire hotel and it was from 9:00AM-5:30 PM. Constant knocking and drilling. So loud! The next morning, it started at 7:45 AM. When I asked the front desk, they said it started at 8:00 AM. The next morning the banging and drilling started at 7:30 AM. The hotel should have disclosed this noise as I would have stayed in another hotel. Instead of being able to relax or sleep in on vacation we were constantly hearing banging and drilling as if it was in our room. When we complained there were no rooms to move where you couldn't hear it AND the last day of our stay the rate went from $250.00 a night to over $600.00 which is a rediculous increase considering the above, in addition to TV channels constantly going in and out or freezing. While there are great things about this hotel, the transparency around the noise and construction was less than ideal.

Enjoyed what appeared to be the hidden location of the Hyatt House. Historic Charleston can be a congested place and the Hyatt House is almost invisible from the street. Excellent staff, rooms and amenities. The valet service was superb. Recommending Hyatt House to all my colleagues when they're in the area or passing through. PS. Be on the rooftop at "POUR" at sunset. Trust me, you'll pull out your phone .

We had a little "staycation" at Hyatt House for my daughter's 8th birthday. It was the perfect little night away -- especially with the indoor pool, attentive front desk and delicious breakfast. What really set our experience apart, was how much Annalisa and her team at the front desk made my daughter feel special for her birthday. They sang "happy birthday" to her when she arrived, gave her a goodie bag filled with all her favorite treats and a personalized birthday note. The girls thought it was "magic" that somehow the hotel knew it was her birthday! Thank you Annalisa and Hyatt House team for making her 8th birthday so special!

The staff was great and tried their best. It is unacceptable however for a global brand like Hyatt to have sub-standard rooms being offered to guest. My experience in spite of holding a globalist status brings me a chill to imagine how lower tiered loyalist must be treated. The room had unbearable chlorine smell. Within a few minutes I had to get out. No secondary egress- windows did not open, sealed shut. On reporting to the front desk, they tried remediation starting with a room air spray. That made worse. Then we had to leave the room for multiple hours so maintenance could run a very loud air purifier machine. Not sure if that helped. I was told no rooms were available for the night but promised a new room. My daughter and I had to sleep in the room as all other hotels in the area were booked or completely out of my budget. The fact that I had to go through this is ridiculous given how the hotel is right in the middle of historic downtown and yet continues to have sub standard property. Will not recommend this hotel to anyone. Hyatt house really needs to get their act together for this brand of hotels in their collection

It's in a great location. But so is the nearby Hampton Inn.

Location ...

The Staff was extremely friendly and helpful.

Great location. Huge bedrooms