Hyatt Place Charleston - Historic District

Hotels
•
Hyatt Place
8.4 (1407 reviews)
560 King Street , Charleston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noise from construction

Categories

Cleanliness
7.15
Many reviews highlight issues with cleanliness, especially the bathrooms showing mold.
Service
9.65
Staff is described as responsive and friendly, with a good level of service overall.
Location
9.65
The location is praised for being close to shops and restaurants, although a bit far from historic sites.
Room Quality
7.65
Rooms noted to be old and smell of humidity, and some experienced noise issues.
Amenities
8.65
The indoor pool is large and positively mentioned, but overall amenities could be improved.
Value for Money
8.15
Several guests mention that the pricing did not match the quality, especially concerning parking costs.
Food and Beverage
7.65
Breakfast described as chaotic, with room for improvement in variety.
Overall Experience
8.65
Overall experience has mixed reviews with notable negatives but highlights of staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:25

Property Description

Indulge in Comfort and Convenience

Unwind in Style: Enjoy the indoor pool and on-site restaurant, plus the convenience of free WiFi in every room.

Stay Active and Socialize: Benefit from the fitness center, shared lounge, and snack bar, along with meeting and banquet facilities.

Delight Your Taste Buds: Savor a variety of dishes from the 24/7 market menu and sip on special beverages at the bar.

Book now to experience the perfect blend of relaxation and luxury at Hyatt Place Charleston - Historic District.

Important information:

Additional parking is available at a nearby city garage onsite for self-parking for an hourly fee, which max out at 24 hours. The additional park does not include in and out access.

Availability and hours of operation in food outlets and public area amenities are subject to change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 38 per day.

Location

Guest Reviews

8.4
Based on 1407 reviews
Cleanliness: 7.15
Service: 9.65
Location: 9.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
C
Celli • family_with_children • us
7
Cons:

The room (with pets) was not as nicely kept up as I expected it would be. The room was in need of upkeep on the couches and bathroom.

2026-02-12 • via Nuitee
D
David • couple • us
5
Next time, I'll stay at the Hampton Inn.
Pros:

It's in a great location. But so is the nearby Hampton Inn.

Cons:

I reserved through Booking.com and so I wasn't aware there'd be noisy construction all day every day. The breakfast wasn't up to Hampton Inn standards. And the state-operated parking lot onsite has a sign saying there's a maximum fee of $21 per 24 hours, but I was charged $46 for 21 hours.

2026-01-31 • via Nuitee
J
John • family_with_children • gb
7
Pros:

Location ...

Cons:

In need of a revamp.

2026-01-30 • via Nuitee
C
Claire • family_with_children • us
8
Great time.
Pros:

The Staff was extremely friendly and helpful.

Cons:

?

2026-01-29 • via Nuitee
A
Albertus • couple • nl
8
Heel fijn
2026-01-28 • via Nuitee
G
Ginta • family_with_children • us
8
2026-01-28 • via Nuitee
I
Isabela • family_with_children • us
8
Great location, could be 100% great with a couple of small changes
Pros:

Great location. Huge bedrooms

Cons:

Property renovation started too early even during the weekend.
Paper plates

2026-01-28 • via Nuitee
T
Tomicic Cardona • solo_traveller • us
10
Pros:

Everything was perfect.

Cons:

I didn’t have any issues; everything was fine.

2026-01-26 • via Nuitee
M
Michael • couple • us
10
Pros:

The room size was perfect.
The staff were extremely friendly.
Breakfast was delicious.
Hotel was clean.
Location was perfect

2026-01-26 • via Nuitee
D
Dametria • solo_traveller • us
9
I had a great time and loved the location
Pros:

I loved the location

Cons:

No microwave in the room

2026-01-24 • via Nuitee
C
Cynthia • couple • us
7
Cleaning crew needs to do a better job
Pros:

Location and staff was nice

Cons:

My bathroom in my room was dirty and the floor had not been mopped and carpet not vacuumed

2026-01-23 • via Nuitee
L
Lashon • couple • us
3
2026-01-23 • via Nuitee
E
Emily • couple • us
9
Comfortable, clean, and staff was wonderful.
Pros:

Location and staff.

Cons:

Didn’t realize it was under renovation.

2026-01-21 • via Nuitee
A
Alexandra • solo_traveller • us
4
Pros:

Location and the valet workers were very nice.

Cons:

My room had maintenance issues that made the stay unenjoyable. Housecleaning came around knocking to see if I was out at 9 in the morning I was rushed out. It was not enjoyable.

2026-01-21 • via Nuitee
C
Carly • solo_traveller • us
10
2026-01-20 • via Nuitee
M
Melyssa • family_with_children • us
5
Pros:

Breakfast was delicious and so there was a wide variety to choose from.

Cons:

The room we stayed in felt like we were in a closed in box. The view out all 3 windows was the top of the building and you could not see anything. Felt very claustrophobic and like we were trapped in a submarine.

2026-01-20 • via Nuitee
C
Caroline • solo_traveller • us
8
Amazing location and good value for money !
Pros:

The location is amazing and room very clean and spacious

2026-01-20 • via Nuitee
E
Eric • couple • us
3
Extensive training to the women who treated me & not first time she has ever done that.
Pros:

The manager, valet was very informative, gentleman that checked us in. He even walked us to our room cause we got lost.

Cons:

When we did not have hot water & requested to change to another room lady at desk with mid length hair told me we will not change to another room 3 times no matter what cause we do not want to inconvenience the cleaning lady to clean an Xtra room. I am requesting a refund, I did report this to manager next morning. I can jot believe that lady said that to me. Shower had to be on all the way hot to take a shower never hot water.

2026-01-20 • via Nuitee
M
Márcia • extended_group • br
7
Nada demais. Bom hotel. Preço salgado
Pros:

Hotel agradável

2026-01-20 • via Nuitee
C
chris • couple • us
8
2026-01-20 • via Nuitee