Hilton Garden Inn San Jose La Sabana, Costa Rica

Hotels
Hilton Garden Inn
8.5 (404 reviews)
Boulevard de Rohrmoser, La Sabana , San José , cr

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor breakfast quality
Noise from hallways

Categories

Cleanliness
8.14
Some guests noted unpleasant smells in the room and halls; overall cleanliness was satisfactory but could improve.
Service
9.11
Staff were noted as friendly and helpful, though some negative experiences were reported regarding communication.
Location
9.15
The location is praised for proximity to restaurants and attractions, making it convenient for guests.
Room Quality
8.1
Rooms were generally well rated, though there were concerns about noise and some inconveniences.
Amenities
8.63
Amenities received positive mentions, with some room for improvement in areas like the sauna and pool.
Value for Money
8.59
Valued for cost, but some guests felt certain offerings were overpriced, such as breakfast.
Food and Beverage
7.64
Breakfast quality received criticism along with price concerns; other dining options nearby were mentioned favorably.
Overall Experience
8.61
Overall experience is rated positively due to location and staff, despite some specific issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:41

Property Description

Modern Accommodations
Hilton Garden Inn San Jose La Sabana, Costa Rica offers contemporary rooms with flat-screen TVs and private bathrooms, ensuring a comfortable stay with complimentary toiletries and a hair dryer provided for your convenience.

Convenient Location
Located in central San José, our hotel is conveniently situated across from the National Stadium, with top attractions like the Metropolitan Cathedral and National Theatre of Costa Rica just a few kilometers away.

Exceptional Service
Enjoy a seamless stay with our 24-hour front desk always ready to assist you, making sure your visit to Costa Rica is memorable and stress-free.

Book now for an unforgettable experience at Hilton Garden Inn San Jose La Sabana, Costa Rica.

Important information:

Due to Important electrical works in the Hotel on April 2-3/2023, from 10:00pm to 5.30am. Various services will be affected such as elevators, air conditioning and hot water. Thank you for your patience and understanding

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 404 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
L
Laura couple nl
10
Great stay in San Jose!
Pros:

The hotel is quite well located, nearby a big park and in a safe neighborhood. Rooms were clean, modern, well kept and quite spacious. Gym and pool were also nice. Breakfast was amazing! They also have free parking in the garage under the building which was great. Staff was really nice too.

Cons:

Not the cheapest.
There’s another Hilton 200m away so make sure you check the location properly.

2026-03-16 via Nuitee
Y
Youssef couple fr
7
Bon hôtel dans son ensemble.
Pros:

La propreté de l'hôtel, le parking, la salle de sport et le personnel très aimable.

Cons:

La piscine dans l'ombre malheureusement. Donc froide. Notre douche fonctionnait mal

2026-03-09 via Nuitee
E
Eduardo solo_traveller br
6
Atendimento deixa a desejar. E é caro para o que entrega!
Pros:

Localização

Cons:

Atendimento check in e check out, poucos funcionários, demorado e cobrança indevida.

2026-03-08 via Nuitee
A
Andrea family_with_children nl
8
Pros:

Location walking distance to parks, restaurants and convenience. Great breakfast! Beautiful mountain
Views and good facilities.

2026-03-07 via Nuitee
L
Louise couple gb
7
2026-03-06 via Nuitee
S
Saymon couple cr
8
Pros:

La infraestructura

Cons:

Que no incluyera desayuno

2026-03-05 via Nuitee
L
Laura couple co
10
2026-03-04 via Nuitee
F
Fabio family_with_children pa
3
Bad
Pros:

Location

Cons:

Room air conditioning want working properly

2026-03-02 via Nuitee
H
Helga couple at
6
Nie mehr wieder
Pros:

Weit weg vom Flughafen und sonstige Sehenswürdigkeiten

Cons:

Fenster konnte nicht geöffnet werden

2026-03-02 via Nuitee
J
Jane family_with_children us
8
2026-02-26 via Nuitee
K
Kimberley couple nl
8
Great location( local sodas near for breakfast, lunch and dinner for a very good price)friendly staff and clean property
Pros:

location , vieuw and it was clean

Cons:

It was no smoking ( and no smoking area asigned for guests )

2026-02-24 via Nuitee
V
Vizcachita couple cl
9
Pleasant atmosphere, smells good, spacious rooms, friendly and cordial staff, good location.
Pros:

Hotel location, large room, good view.

Cons:

I think that for a brand like Hilton, not including breakfast in the price is a bit of a letdown, something that shows a lack of commitment. Other large hotels of the same caliber offer breakfast for free. One morning, I decided to try “buying” breakfast, but I found the price exorbitant, very much in the Swiss style, even though this is Costa Rica. Disappointing in that regard.

2026-02-24 via Nuitee
S
sabri family_with_children tn
8
2026-02-23 via Nuitee
D
don couple us
9
2026-02-22 via Nuitee
S
Saraykin extended_group si
10
2026-02-14 via Nuitee
R
Rojas family_with_children cr
3
No tan agradable
Pros:

buen desayuno

Cons:

no teniamos jabón de ducha, adicionalmete el desague de la ducha estaba danado, no drenaba y parecia piscina cuando se usó, fila para el desayuno, debería de ser mas amplio el espacio, tomando en cuenta la capacidad del hotel.

2026-02-12 via Nuitee
L
Lilliana extended_group cr
9
Bueno
Pros:

desayuno

Cons:

el refrigerador no enfrió

2026-02-12 via Nuitee
couple us
10
2026-01-27 via Nuitee
P
Paula solo_traveller cr
1
2026-01-26 via Nuitee
J
Juan Elias family_with_children cr
10
2026-01-25 via Nuitee