O Remanso Dos Patos

Hotels
8.8 (698 reviews)
Lugar Penalba, 16 , Penalba , es

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Beautiful location
Cons:
Limited breakfast options
Some amenities need updating
Occasional issues with room comfort

Categories

Cleanliness
8.88
Guests mentioned that the hotel was clean and well-maintained.
Service
9.35
Exceptional attention from the staff, making guests feel at home.
Location
9.39
Beautiful views and a tranquil setting praised by many reviewers.
Room Quality
8.84
Rooms are described as comfortable and cozy, though some had minor issues.
Amenities
8.37
Basic amenities provided, but some guests wanted more updated options.
Value for Money
8.33
Some guests felt the breakfast lacked variety for the price.
Food and Beverage
7.88
Mixed reviews about food quality, specifically concerning dinner options.
Overall Experience
9.35
Overall positive experiences noted with a strong feeling of relaxation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Scenic Riverfront Location
Discover the charm of O Remanso Dos Patos nestled in the heart of Ribeira Sacra, overlooking the tranquil River Miño. Enjoy picturesque views and unwind in the lush gardens and terrace.

Unique and Cozy Rooms
Experience a stay like no other in our distinctive rooms offering modern amenities such as free Wi-Fi, plasma-screen TVs, and heated towel racks. Each room is thoughtfully designed for your comfort with a touch of elegance.

Convenient Amenities and Nearby Attractions
Benefit from complimentary parking and explore nearby attractions like the Chavasqueira and Outariz Thermal Baths. With Central Ourense just a short drive away, make the most of your stay at O Remanso Dos Patos.

Ready to experience a perfect blend of comfort and nature? Book your stay now at O Remanso Dos Patos!

Important information:

American Express is not accepted as a method of payment.

Please note that the parking is located 131 feet away on a steep street.

Due to COVID-19, the hotel have had to adapt and offer a fairly complete tapas menu. You can dine for breakfast in the restaurant or on the terrace and there is also room service provided without additional supplements.

Children aged 2-12 years incur an additional charge of EUR 16 per stay when using extra beds.

Children aged 2-12 years can stay free of charge when using existing bedding, but incur a breakfast charge of EUR 6.50 per child per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 16 per person per stay when using an available extra bed.
    People 13 years old and over stay for € 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 698 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.35
J
joana extended_group es
8
2026-05-15 via Nuitee
L
Laura solo_traveller es
8
2026-05-14 via Nuitee
A
Alberto couple es
2
2026-05-14 via Nuitee
J
Javier couple es
1
La peor atención al cliente que he visto nunca. Una estafa, no se hacen cargo de los problemas ni cogen el teléfono, blo
Pros:

El alojamiento es pésimo, la atención nefasta. Cuando hablas con ellos el día de entrar al alojamiento te empiezan a poner condiciones que no aparecen reflejadas en absolutamente ninguna parte cuando reservas la estancia.

Cons:

No tengo ni una sola cosa buena que decir. Ni siquiera se hacen cargo de las incidencias, no responden al teléfono y no dan una buena atención al cliente. La mala educación de la recepcionista ha sido de las peores cosas que he visto en mucho tiempo, te hacen sentir muy incómodo. Tenemos la sensación de que nos han estafado. Una pena cuando lo único que esperas de unas vacaciones es poder desconectar. Nos han dejado fuera sin ofrecer soluciones ni alternativas, estando lejos de casa y teniendo que buscar esa misma noche otro alojamiento por nosotros mismos. Cuando intentas resolver la situación llamando y pidiendo hablar de lo ocurrido, te cuelgan el teléfono y bloquean tu número. Nos sentimos decepcionados e impotentes.

2026-05-11 via Nuitee
P
PICO DOCE solo_traveller es
7
Pros:

La zona de onde está

2026-05-06 via Nuitee
R
RICARDO extended_group es
9
Estupenda
Pros:

Lo acogedor que está, y el personal amable

2026-05-06 via Nuitee
B
Bernardo couple es
9
Entorno fabuloso y hotel con mucho encanto
Pros:

El entorno, las instalaciones del hotel, el desayuno y el trato personal.

Cons:

El acceso es complicado para personas con movilidad reducida

2026-05-02 via Nuitee
F
Francisco couple es
9
precioso lugar
Pros:

ubicación y vistas

2026-04-28 via Nuitee
L
Lema Fernandez solo_traveller es
8
2026-04-26 via Nuitee
C
Celeste couple es
9
Para repetir
Pros:

El alojamiento está en una zona muy tranquila, solo se escuchan pajaros y el agua del río. En cuanto a las instalaciones están muy bien cuidadas , limpias y distribuidas de una manera que parece que estas en casa . La habitación cómoda, sencilla y acogedora.
Tienes la opción de cenar y comer en el alojamiento bajo previa reserva. La atención del personal muy cercana y profesional. Volveremos.

Cons:

El desayuno tiene margen de mejora.

2026-04-23 via Nuitee
C
César couple es
10
Encantados
Pros:

Todo, la ubicación, las vistas, el personal, la comida..

2026-04-12 via Nuitee
A
Albino family_with_children es
10
Pros:

La atención al cliente y la ubicación.

Cons:

Nada.

2026-04-07 via Nuitee
A
Anne family_with_children gb
1
Pros:

We ended up being charged, but not staying, as the access to the property was too steep and dangerous for my partner, whi is elderly, and has rheumatoid arthritis. This was not at all clear from the details. This was very disappointing and expensive for us!

2026-04-07 via Nuitee
J
Jesus maria solo_traveller es
8
2026-04-05 via Nuitee
C
Carlos couple es
9
Buen sitio, buen personal. Buen proyecto hotelero
Pros:

La ubicacion y trato del personal

Cons:

Mi habitacion tenia galeria privada con vistas al rio, pero el baño muy pequeño y poco ventilado. Ademas las puertas de cristal lo que no da intimidad, otra huésped venía a fumar justo enfrente de nuestra puerta, y era poco intimo.

2026-04-02 via Nuitee
J
julio couple es
9
2026-04-02 via Nuitee
M
Martín couple es
8
2026-03-30 via Nuitee
C
consuelo couple es
8
2026-03-30 via Nuitee
F
felipe couple es
8
2026-03-30 via Nuitee
A
Alvaro couple es
9
2026-03-28 via Nuitee