Residence Terra Rossa Taormina

Hotels
8.9 (407 reviews)
Via Bongiovanni 12 , Taormina , it

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful location
Stunning views
Good amenities
Cons:
Poor customer service
Cleanliness issues
Outdated rooms

Categories

Cleanliness
8.6
Comments about humidity and mold smell indicate issues with cleanliness.
Service
8.1
Negative feedback regarding unhelpfulness and a disrespectful attitude from staff.
Location
10
Consistently praised for its beautiful view and proximity to attractions.
Room Quality
9.1
Rooms described as outdated with some equipment issues, but generally comfortable.
Amenities
9.6
Pool and outdoor areas noted positively, but some equipment lacking.
Value for Money
8.6
Mixed views on pricing vs. quality and lack of complimentary items.
Food and Beverage
8.1
Breakfast quality criticized with expired items noted.
Overall Experience
9.1
General enjoyment of the location and ambiance, tempered by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:47

Property Description

Spectacular Views: Enjoy breathtaking sea views from our terraces and relax in our outdoor pool surrounded by a lush garden.

Fully-Equipped Apartments: Choose from a variety of apartments with sea, pool, or garden views, all featuring a kitchen or kitchenette and a dining area for your convenience.

Convenient Location: Explore nearby attractions such as Taormina Cathedral and Giardini Naxos, with easy access to Catania just 50 km away.

Experience seaside luxury at Residence Terra Rossa Taormina and book your stay now!

Important information:

A surcharge of EUR 25 applies for arrivals between 20:00 and 22:00. From 22:00 until 00:00, late check-in costs EUR 40. Arrivals after 00:00 are not possible. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Mon, Dec 8, 2025 until Sat, Feb 28, 2026

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CTA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children from 4 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 407 reviews
Cleanliness: 8.6
Service: 8.1
Location: 10
Room Quality: 9.1
Amenities: 9.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 9.1
K
Kurt family_with_children us
9
Exceptional Hosts and great choice for our trip
Pros:

Staff were great and friendly with lots of tips, advice and assistance plus able to purchase beer, wine, water and some snacks at the front desk. Rooms are big, nice kitchenette, plenty of room with great views and relaxing pool area.

Cons:

No TV or screen to connect a device when chilling in the morning or night - European AC limits kept the room a bit warmer than we'd like but that's many places there. It's Taormina so you either stay up top or at the bottom - this is a great place in between but did require extensive walking downhill or uphill to visit the beaches or the old city or take taxis so something to consider.

2026-01-19 via Nuitee
A
Albin couple se
8
Pros:

Trevligt poolområde och trevlig personal.

2026-01-19 via Nuitee
R
Robert extended_group ie
9
2026-01-19 via Nuitee
M
Melanie family_with_children gb
10
Perfect
Pros:

The view was amazing and facilities perfect for all our needs

Cons:

Nothing happy with everything

2026-01-19 via Nuitee
M
maria laura couple ar
10
2026-01-19 via Nuitee
M
Margaret family_with_children ie
8
Very enjoyable
Pros:

Beautiful gardens and pool area

Cons:

No hand towel in kitchen area and the shower in 24 was slippery and uncontrollable when first put on

2026-01-19 via Nuitee
G
gabriella couple gb
10
Pros:

Really lovely hotel, perfect location, walking distance to the cable car up into town or you can take the stairs. Walking distance to Isola Bella beach. Lots of steps around the area. Lovely pool and facilities to relax all day. Would return

2026-01-19 via Nuitee
G
Gabriele couple no
8
2026-01-19 via Nuitee
A
Amy family_with_children gb
8
We absolutely loved our week in Taormina. Residence Terra Rossa is perfect if you want the option of having your own spa
Pros:

Location was great - between Isola Bella and Taormina town centre. Fantastic views, lovely pool. Apartments had everything we needed, good AC and comfy beds!

Cons:

Nothing! Too hot to do much walking so we had to get a few taxis which were expensive. We had a hire car but left it in the car park because it’s so hard to drive around Taormina

2026-01-19 via Nuitee
A
Andra family_with_children ee
10
Pros:

The garden!

2026-01-15 via Nuitee
T
Tiana couple pe
9
Pros:

Lindas vistas buena ubicación

Cons:

Las camas muy duras 😔. El check out 10 am 😔

2025-12-18 via Nuitee
P
Patricia couple fr
10
Belle résidence à Taormina
Pros:

Très belle établissement avec une magnifique vue sur Isola Bella. Le petit déjeuner était délicieux avec vue sur la mer.

Cons:

Rien

2025-11-19 via Nuitee
O
Oxana couple de
10
Pros:

Super

2025-11-16 via Nuitee
P
Philippe family_with_children fr
5
Nice place with a great view, but not worth the price.
Pros:

The view and location are good (beware if you are with kids or elderly people, you need to either take the car or many stairs to go up to Taormina center). The garden is nice, with plants and a relaxing atmosphere. The pool is also a really nice plus.

Cons:

Our apartment looked good in photos, but in reality it was dated and had a strong humidity/mold smell in the bathroom, forcing us to keep the window open even in November.

The worst part, though, was the customer service. It felt like they were fed up with tourists and just didn’t care. When we questioned why our Booking.com rate was nearly 80% higher than the price on their own website — after they told us booking through the platform was fine — the owner’s daughter brushed us off with a cold “That’s not my problem, call Booking.”

Her attitude made us feel not just ignored, but openly disrespected. No attempt to understand, no apology, no gesture of goodwill, nothing.

Overall: you pay for the view, and that’s where the value ends. Definitely not worth it unless you snag a last-minute discount.

This experience left us with no trust in the property.
Would not recommend.

2025-11-16 via Nuitee
A
Augustas couple lt
8
A little better than average
Pros:

The outdoor area is beautifully landscaped with plants, the view from the terrace amazing!!

Cons:

The apartment’s equipment is rather average and somewhat outdated (for example, the moka kettle is not suitable for the induction stove), and there were no complimentary tea or coffee. The sound insulation in the apartment is not very good. The breakfast experience was poor as well (the milk was expired, and the juices didn’t seem fresh). Perhaps this is due to the end of the season, but overall there was a noticeable lack of attention to detail.
Not very comfy bed and huge pillows (not the best option for me)

2025-11-15 via Nuitee
L
Libby family_with_children nz
8
Gorgeous view and cute comfortable spa ious villas
Pros:

Amazing location!

Cons:

Sewage smell

2025-11-15 via Nuitee
T
Tim couple nl
9
2025-11-15 via Nuitee
A
Annett family_with_children de
10
2025-11-11 via Nuitee
N
Noelle couple be
9
Parfait
Pros:

Vue magnifique avec le lever du soleil

2025-11-11 via Nuitee
J
Josef solo_traveller cz
9
Pros:

Friendly staff, good position, possible free parking. Beach and town in walking distance

2025-11-10 via Nuitee