Hotel Paola

Hotels
8.2 (441 reviews)
Via Faenza 56 Nero , Florence , it

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Facilities

Air conditioning
Lift / Elevator
Non-smoking throughout
Allergy-free room
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Lack of kitchen
Insufficient amenities
Service inconsistency

Categories

Cleanliness
7.78
Cleanliness issues were highlighted, particularly about the room and amenities.
Service
9.05
Mixed sentiments, with several positive mentions of friendly staff and good communication.
Location
8.99
Consistently praised as convenient and well-located.
Room Quality
7.74
Some guests expressed concerns over room amenities and size.
Amenities
7.27
Significant complaints about lack of kitchen facilities and insufficient electrical outlets.
Value for Money
9.23
Generally seen as a good deal given the location and quality.
Food and Beverage
7.28
Lack of food preparation facilities was noted as a downside.
Overall Experience
8.25
A mix of positive stays but concerns about comfort and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:23

Property Description

Convenient Location
Hotel Paola, nestled in Florence, is a mere 200 meters away from Santa Maria Novella Station, ensuring easy access for travelers. A short 10-minute stroll will lead you to the iconic Florence Cathedral.

Comfortable Rooms with Views
Each room at Hotel Paola offers captivating city views, along with complimentary Wi-Fi and a spacious wardrobe. The shared bathroom is equipped with a refreshing shower, perfect for unwinding after a day of exploration.

Proximity to Prominent Landmarks
Situated just 1.5 km from Piazza della Signoria and the renowned Uffizi Gallery, Hotel Paola is an ideal choice for art enthusiasts and history buffs alike.

Ready to experience the charm of Florence? Book your stay at Hotel Paola now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 441 reviews
Cleanliness: 7.78
Service: 9.05
Location: 8.99
Room Quality: 7.74
Amenities: 7.27
Value for Money: 9.23
Food and Beverage: 7.28
Overall Experience: 8.25
A
Anastasiia • solo_traveller • ru
9
2026-02-13 • via Nuitee
M
Marta • couple • pt
7
Central e boa relação preço
Pros:

Alojamento central. Colchão confortável e boa e rápida comunicação com os funcionários. Bons produtos de higiene disponibilizados.

Cons:

Limpeza. O beliche e a gaveta para guardar os pertences estavam bastante sujas. Os beliches e por serem em madeira, com cantos com pó, cabelos e cotão. Zona de banho com cheiro a mofo intenso.

2026-02-12 • via Nuitee
N
Narthana • solo_traveller • de
7
Sauber modern in Zentralle Lager von Florenz
Pros:

Der Hostel ist sehr zentral, man kann alle zu Fuß machen. Es ist Sabel und wird jeden Tag geputzt. Das Bett ist sooooii von bequem. Es ist als Holz macht keine Geräusche obwohl man oben ist, Matratze echt bequem. Zimmer eine gute Größe für 4 Personen und den Toiletten ist getrennt von Bad. Super. Ich komme sicher zurück Trotz den kleinen Sachen die mir nicht gefallen hat.

Cons:

Es gibt keine Küche oder Ort wo man essen kann oder Sachen in Kuhschrank bewahren kann. Und Der Bat hat eine kleine Rocker oder Stuhl gebraucht für den Klamotten. Der Bad hat nur eine seit Glas und Mann muss aufpassen ihr Sachen nicht nass zu machen. 😂😂😂 Es gibt keine Steckdose neben dem Bett und bei mir hat den USB laden nicht funktioniert. Auch das Interne dort hat gar nicht funktioniert. Das hat mir sehr enttäuscht.

2026-02-11 • via Nuitee
C
Cinzia • extended_group • it
8
Nel complesso ci sta!
Pros:

Ottima posizione, la via presenta svariate attività commerciali(bar, schiacciate, ristoranti, market), inoltre è vicinissimo sia alla stazione che al centro!
Staff molto gentile e simpatico

Cons:

Migliorerei la pulizia della camera, era molto soggetta alla polvere. Unico vero problema è stata la doccia a cui mancava una porta scorrevole, per cui si faceva attenzione a non allagare tutto ogni volta.

2026-02-10 • via Nuitee
L
Lodato • solo_traveller • it
10
2026-02-10 • via Nuitee
S
Silvia • solo_traveller • es
10
Súper conveniente
Pros:

Todo fácil, super amables y muy bien situado. Me guardaron la maleta el último día después del check- out.

Cons:

Las compañeras que me tocaron el último día, con el despertador sonando desde las 7am, pero eso no es culpa del propietario....

2026-02-09 • via Nuitee
E
Ermal • solo_traveller • it
10
Pros:

Qualità prezzo ottimo.

2026-02-09 • via Nuitee
S
Sara NATALYE • solo_traveller • pe
5
2026-02-09 • via Nuitee
E
Everton • couple • br
8
Great location
Pros:

Location

Cons:

Would be nice if bad had curtain

2026-02-09 • via Nuitee
W
Wilton • solo_traveller • br
9
Good
Pros:

Very comfortable bed and very well located

Cons:

They charge for towels

2026-01-30 • via Nuitee
K
Kumomura • couple • lt
10
2026-01-30 • via Nuitee
Y
YUTING • solo_traveller • tw
10
Pros:

Everything is wonderful, and the staff is so kind.

2026-01-29 • via Nuitee
F
francoise • solo_traveller • fr
8
Pros:

En construction. Propre. Pas forcément très bien chauffé mais excellent rapport qualité prix

2026-01-26 • via Nuitee
Z
Zouhair • solo_traveller • ma
1
2026-01-26 • via Nuitee
R
Rossella • solo_traveller • it
3
Soggiorno scadente
Pros:

Il punto strategico rispetto alla stazione e al centro Congressi

Cons:

Zone comuni inesistenti, perenne puzza di fumo nei corridoi (in effetti non c’è nemmeno un cartello in cui si informa che non si può fumare all’interno della struttura). Assenza di prese elettriche, disponibile solo una USB per letto (caricare un PC, o una macchina fotografica é impossibile). Cassettoni dove riporre i propri averi davvero davvero sporchi, polvere, capelli, e altra sporcizia mista.
Sia la porta di ingresso che quella del bagno in camera fanno molto rumore. In più quella di ingresso in camera striscia sul pavimento, quindi si blocca, fa molto rumore ed é dura da spingere.
In più alla scrivania di ingresso sono lasciate le buste sigillate con le chiavi per i futuri check in anche durante la notte, e su scritto nome e cognome della persona con tanto di numero della stanza e del letto (privacy completamente assente).
Per quanto riguarda il bagno in camera, prodotti praticamente finiti, sia il sapone che quelli riposti in doccia. Completamente cieco e l’aspiratore non l’ho mai sentito funzionare durante tutta la permanenza. Anche l’odore non é dei migliori, sicuramente non viene pulito quotidianamente come indicato.

2026-01-24 • via Nuitee
M
Maria Lucia • solo_traveller • ar
5
Pros:

La ubicación, es nuevo

Cons:

No hay gente en recepción. No hay zonas comunes, no tienen ni siquiera un baño fuera de las habitaciones (si el de tu habitación está ocupado no hay otro!).
La habitación tenía zonas sucias.
No tiene ni una mesa para apoyar cosas
No tiene enchufes (el puerto usb de mi cama NO funcionaba)

2026-01-22 • via Nuitee
J
Jeong • solo_traveller • kr
8
2026-01-22 • via Nuitee
高 • solo_traveller • it
10
2026-01-21 • via Nuitee
高 • solo_traveller • it
10
2026-01-21 • via Nuitee
M
Montalti • extended_group • it
8
2026-01-20 • via Nuitee