Apart Hotel Gran Pacifico

Hotels
8.8 (1275 reviews)
Av. Pacifico 3490 , La Serena , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to the beach
Clean and spacious accommodations
Cons:
Service could be improved
Some maintenance issues noted

Categories

Cleanliness
8.59
Most reviews highlight cleanliness positively, but some noted issues could affect the score.
Service
9.06
Generally positive, though some reviews suggested improvement in customer service.
Location
9.3
Many reviews praised the hotel's proximity to the beach and local amenities.
Room Quality
8.75
Rooms generally well-received, but some concerns about noise and specific maintenance issues.
Amenities
8.88
Facilities recognized as good, though some items (like air conditioning) could be improved.
Value for Money
8.24
Concerns regarding pricing, especially when breakfast is not included, but overall value is still considered favorable.
Food and Beverage
8.49
Breakfast was appreciated by most guests, though some suggested improvements.
Overall Experience
9.06
Overall positive experiences with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:26

Property Description

Luxurious Apart Hotel with Beachfront Views

Outdoor Paradise: Enjoy the outdoor swimming pool, garden, and BBQ facilities.

Family-Friendly: Kids can have a blast at the game room and children's playground.

Convenience at Your Fingertips: Benefit from free Wi-Fi, laundry services, and tours to top attractions.

Ready to experience a perfect blend of comfort and convenience at Apart Hotel Gran Pacifico? Book now and make unforgettable memories!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for CL$ 17,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1275 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.24
Food and Beverage: 8.49
Overall Experience: 9.06
L
Lily • solo_traveller • co
10
Excelente
Pros:

Hola lo cómodo q es su limpieza y su ubicación

Cons:

Sin comentarios

2026-05-21 • via Nuitee
L
Lily • solo_traveller • co
10
Pros:

Me gusto el departamento muy organizado y bien ubicado con ganas de volver graciass

Cons:

Sin comentarios

2026-05-19 • via Nuitee
G
Glenn Martinson • solo_traveller • cl
10
Pros:

La habitación y ubicación

Cons:

El desayuno mucho carbohidratos y azúcar..poca proteína

2026-05-17 • via Nuitee
A
Alonso • couple • cl
7
2026-05-16 • via Nuitee
F
Francisco • couple • cl
9
Excelente relación precio calidad
Pros:

Bonitos y cómodos los departamentos, bien equipados y buena atención del personal.

Cons:

Sin observaciones

2026-05-14 • via Nuitee
J
Jorge • couple • cl
9
Excelente ubicación
Pros:

Bien Ubicado

Cons:

Un poco antiguo el cable no funciona

2026-05-13 • via Nuitee
E
Edga • couple • cl
10
2026-05-12 • via Nuitee
C
Cristopher • solo_traveller • cl
10
Genial en la Serena, recomendado
Pros:

Todo realmente excelente! Debí haberme hospedado mas dias.
Ambiente tranquilo, cerca de todo, espacio amplio donde nuestra bebe pudo moverse con libertad

Cons:

Todo excelente.
Lo unico quizás que no me gusta mucho es que tienen en medio del recinto una gran antena de telecomunicaciones.

2026-05-12 • via Nuitee
P
Pedro Pablo Calderón Solari • solo_traveller • cl
10
Pros:

Todo

Cons:

Hay un señor en portería de lentes.
No hizo las facturas.
No mando 1 desayuno.

2026-05-11 • via Nuitee
R
Ricardo Portas • solo_traveller • br
10
Pros:

Hotel espetacular, muito bom, confortável, funcional. Acomodação conta com 2 quartos, sala, cozinha e banheiro. Excelente

Cons:

Tudo perfeito

2026-05-09 • via Nuitee
S
Sergio • solo_traveller • cl
9
Pros:

Lugar muy tranquilo y familiar.

Cons:

Televisor de la habitación principal muy pequeño.

2026-05-08 • via Nuitee
R
Ricardo Veli • family_with_children • cl
10
Pros:

Todo

Cons:

Nada

2026-05-07 • via Nuitee
G
Gustavo • solo_traveller • cl
7
Buen alojamiento, cabañas espaciosas y muy comodoas y seguras para la familia.
2026-05-06 • via Nuitee
M
murua • solo_traveller • cl
10
Pros:

Excelente atencion

2026-05-04 • via Nuitee
P
Pedro Pablo Calderón Solari • solo_traveller • cl
10
2026-05-04 • via Nuitee
R
Rodrigo • couple • cl
7
2026-05-04 • via Nuitee
G
Glen • solo_traveller • cl
10
2026-05-02 • via Nuitee
K
karen • family_with_children • cl
7
2026-05-01 • via Nuitee
A
arturo • solo_traveller • cl
10
2026-04-30 • via Nuitee
T
Tito Díaz • solo_traveller • cl
8
Agradablen
Pros:

Ubicación y la amabilidad del personal.

Cons:

Falta mantención en cabañas, renovar alfombras etc.

2026-04-29 • via Nuitee