Apart Hotel Gran Pacifico

Hotels
8.8 (1203 reviews)
Av. Pacifico 3490 , La Serena , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Close to the beach
Clean and spacious accommodations
Cons:
Service could be improved
Some maintenance issues noted

Categories

Cleanliness
8.59
Most reviews highlight cleanliness positively, but some noted issues could affect the score.
Service
9.06
Generally positive, though some reviews suggested improvement in customer service.
Location
9.3
Many reviews praised the hotel's proximity to the beach and local amenities.
Room Quality
8.75
Rooms generally well-received, but some concerns about noise and specific maintenance issues.
Amenities
8.88
Facilities recognized as good, though some items (like air conditioning) could be improved.
Value for Money
8.24
Concerns regarding pricing, especially when breakfast is not included, but overall value is still considered favorable.
Food and Beverage
8.49
Breakfast was appreciated by most guests, though some suggested improvements.
Overall Experience
9.06
Overall positive experiences with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:26

Property Description

Luxurious Apart Hotel with Beachfront Views

Outdoor Paradise: Enjoy the outdoor swimming pool, garden, and BBQ facilities.

Family-Friendly: Kids can have a blast at the game room and children's playground.

Convenience at Your Fingertips: Benefit from free Wi-Fi, laundry services, and tours to top attractions.

Ready to experience a perfect blend of comfort and convenience at Apart Hotel Gran Pacifico? Book now and make unforgettable memories!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for CL$ 17,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1203 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.24
Food and Beverage: 8.49
Overall Experience: 9.06
A
ANDRES FERNANDO • couple • cl
10
Grandioso
Pros:

Todo, es un gran lugar para poder vacacionar y pasarlo bien

2026-03-20 • via Nuitee
R
Rodriguez • solo_traveller • cl
10
Excelente lugar ara descansar
Pros:

Tranquilo. Agradable todo, buen servicio, excelente

Cons:

Nada que no me haya gustado.

2026-03-20 • via Nuitee
P
Pablo • family_with_children • cl
6
Pros:

Ubicación y piscina

Cons:

Cabaña antigua con instalaciones deterioradas

2026-03-20 • via Nuitee
F
Fernando Alejandro • family_with_children • ar
8
Pros:

La ubicación

2026-03-19 • via Nuitee
J
JOAO VIANEY • solo_traveller • br
9
2026-03-19 • via Nuitee
G
Gustavo • family_with_children • ar
10
2026-03-19 • via Nuitee
F
Fernando Alejandro • family_with_children • ar
8
Pros:

Ubicación

2026-03-19 • via Nuitee
J
Jimmy • family_with_children • cl
10
Excelente lugar
Pros:

La ubicación, limpieza y espacio

Cons:

Se escucha ruido de un pub cercano los findes, pero es algo externo al hotel.

2026-03-19 • via Nuitee
P
Pino Aguilar • couple • cl
10
Muy acogedor.
Pros:

Todo muy limpio el personal súper amable

2026-03-18 • via Nuitee
C
Carlos • couple • cl
5
no fue lo esperado con respecto al precio
Pros:

Confor Habitacion ok

Cons:

Problemas de mantenimiento en llaves de ducha,calefon(agua fria)

2026-03-18 • via Nuitee
R
Rodrigo • couple • cl
8
Excelente ubicación, tranquilo, limpio y cómodo.
Pros:

Excelente ubicación, tranquilo, limpio y cómodo.

Cons:

Nada tan terrible, pero la conexión WIFI del lugar no funcionaba, lo solucionaron rápidamente prestándonos un WIFI móvil. En el 2026 es un poco raro que un lugar no tenga WIFI decente para sus huespedes.

2026-03-18 • via Nuitee
C
cristian • family_with_children • cl
9
Pros:

Las intalciones

2026-03-18 • via Nuitee
C
Cesar • couple • cl
9
2026-03-18 • via Nuitee
J
Julia • couple • br
8
Falta de privacidad
Pros:

Acomodación amplia a buen precio.

Cons:

El personal de limpieza entraba en la cabaña cuando le daba la gana y eso me incomodó mucho, además, echan a la basura cosas que no deberían. Asimismo, el desayuno podría ser más variado y abundante.

2026-03-17 • via Nuitee
G
Gonzalo • family_with_children • cl
10
2026-03-17 • via Nuitee
F
Francisca Diaz Perez • family_with_children • cl
10
Pros:

Muy ordenado y limpio. El desayuno era abundante
Queda a dos cuadras de la playa, es muy cómodo

Cons:

Todo bien

2026-03-17 • via Nuitee
A
Alonso • solo_traveller • cl
8
2026-03-16 • via Nuitee
S
Steffan • family_with_children • cl
10
Muy buen apart hotel
Pros:

Buena piscina, no temperada pero linda. Desayuno completo (pan jamon queso queque, jugo, yogurt, cereal) y acogedoras habitaciones. Muy bien!

Cons:

Nada, todo excelente. El tamaño de la habitacion matrimonial algo chica pero nada terrible.

2026-03-16 • via Nuitee
F
Farías • couple • cl
10
Pros:

Excelente ubicación, todo el personal muy amable, las habitaciones impecables al igual que las instalaciones exteriores como la piscina

Cons:

Nada, todo increíble

2026-03-16 • via Nuitee
A
Alvaro • family_with_children • cl
8
Pros:

La ubicación

Cons:

Que no toquen la puerta antes de entrar a dejar el desayuno y el mismo con pocas opciones

2026-03-14 • via Nuitee