Apart Hotel Gran Pacifico

Hotels
8.8 (1147 reviews)
Av. Pacifico 3490 , La Serena , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Close to the beach
Clean and spacious accommodations
Cons:
Service could be improved
Some maintenance issues noted

Categories

Cleanliness
8.59
Most reviews highlight cleanliness positively, but some noted issues could affect the score.
Service
9.06
Generally positive, though some reviews suggested improvement in customer service.
Location
9.3
Many reviews praised the hotel's proximity to the beach and local amenities.
Room Quality
8.75
Rooms generally well-received, but some concerns about noise and specific maintenance issues.
Amenities
8.88
Facilities recognized as good, though some items (like air conditioning) could be improved.
Value for Money
8.24
Concerns regarding pricing, especially when breakfast is not included, but overall value is still considered favorable.
Food and Beverage
8.49
Breakfast was appreciated by most guests, though some suggested improvements.
Overall Experience
9.06
Overall positive experiences with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:26

Property Description

Luxurious Apart Hotel with Beachfront Views

Outdoor Paradise: Enjoy the outdoor swimming pool, garden, and BBQ facilities.

Family-Friendly: Kids can have a blast at the game room and children's playground.

Convenience at Your Fingertips: Benefit from free Wi-Fi, laundry services, and tours to top attractions.

Ready to experience a perfect blend of comfort and convenience at Apart Hotel Gran Pacifico? Book now and make unforgettable memories!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for CL$ 17,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1147 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.24
Food and Beverage: 8.49
Overall Experience: 9.06
R
ruben • family_with_children • cl
10
2026-02-14 • via Nuitee
L
Luis • family_with_children • cl
10
Excelente
Pros:

Todo

Cons:

Nada

2026-02-14 • via Nuitee
G
Gilberto • solo_traveller • cl
9
2026-02-14 • via Nuitee
B
Bilbao • solo_traveller • cl
10
Pros:

Demasiado lindo y cómodo se nota la preocupación

2026-02-12 • via Nuitee
A
AyltonR • couple • ar
10
2026-02-11 • via Nuitee
C
Consuelo • family_with_children • cl
8
Pros:

La ubicación excelente, el personal muy amable

Cons:

Falta mantencion... enchufes que no funcionaban, pyerras salpicadas, techo con muestras de humedad.

2026-02-11 • via Nuitee
M
Mario • couple • ar
9
Pros:

Muy buen desayuno y la ubicación espectacular, a dos cuadra de la playa. Ambiente familiar, mucho espacio verde, se pueden hacer unos hermosos asados!!!!

Cons:

Que cuando pagué con dólares la cotización de ellos es muy desfavorable!!!! Podrían usar la oficial!!!

2026-02-10 • via Nuitee
I
Igor • family_with_children • cl
9
Muy buen lugar para descansar
Pros:

En general todo el recinto es muy cómodo para ir en familia

2026-02-10 • via Nuitee
G
Gerson • family_with_children • cl
8
Muy buen lugar
Pros:

Ubicación

Cons:

La ducha es incomoda y pequeña

2026-02-09 • via Nuitee
J
JORGE • family_with_children • cl
9
alojamiento ideal , tranquilo , cerca de la playa, buenas instalaciones y buena atencion
Pros:

muy buen desayuno, las instalaciones, piscina juegos etc

2026-02-09 • via Nuitee
M
Miguel Angel • family_with_children • cl
8
Pros:

Ubicación/piscina y pasto

Cons:

Equipamiento justo / cumple

2026-02-08 • via Nuitee
M
Michael • family_with_children • cl
9
Fue muy bueno
Pros:

La limpieza y sus instalaciones muy bien distribuidas

Cons:

Mejorar desayuno y wifi

2026-01-31 • via Nuitee
S
Sandra • family_with_children • cl
10
Maravillosa estadia!
Pros:

Excelente estadía en un hotel al mar. Instalaciones de primer nivel, habitaciones muy cómoda y limpias, y una piscina ideal para relajarse con una vista privilegiada desde el ventanal. Experiencia muy agradable!!.

Cons:

No hubo nada que no me gustara

2026-01-30 • via Nuitee
M
Matias • family_with_children • cl
10
2026-01-27 • via Nuitee
M
Mauricio • couple • cl
8
2026-01-27 • via Nuitee
R
Rodrigo Andres • family_with_children • cl
10
2026-01-26 • via Nuitee
F
Felipe • solo_traveller • cl
9
Pros:

Hubicacion exelente

Cons:

Es un tanto ruidoso durante la noche ya que esta cerca de variosnlocales nocturnos

2026-01-26 • via Nuitee
L
Liss • couple • cl
10
Pros:

Todo muy bien

2026-01-25 • via Nuitee
A
andres • family_with_children • cl
9
2026-01-24 • via Nuitee
A
Angela • family_with_children • cl
8
Pros:

La ubicación y la piscina

Cons:

Los baños, tenían problemas de funcionamiento los wc

2026-01-23 • via Nuitee