Apart Hotel Gran Pacifico

Hotels
8.8 (1251 reviews)
Av. Pacifico 3490 , La Serena , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Close to the beach
Clean and spacious accommodations
Cons:
Service could be improved
Some maintenance issues noted

Categories

Cleanliness
8.59
Most reviews highlight cleanliness positively, but some noted issues could affect the score.
Service
9.06
Generally positive, though some reviews suggested improvement in customer service.
Location
9.3
Many reviews praised the hotel's proximity to the beach and local amenities.
Room Quality
8.75
Rooms generally well-received, but some concerns about noise and specific maintenance issues.
Amenities
8.88
Facilities recognized as good, though some items (like air conditioning) could be improved.
Value for Money
8.24
Concerns regarding pricing, especially when breakfast is not included, but overall value is still considered favorable.
Food and Beverage
8.49
Breakfast was appreciated by most guests, though some suggested improvements.
Overall Experience
9.06
Overall positive experiences with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:26

Property Description

Luxurious Apart Hotel with Beachfront Views

Outdoor Paradise: Enjoy the outdoor swimming pool, garden, and BBQ facilities.

Family-Friendly: Kids can have a blast at the game room and children's playground.

Convenience at Your Fingertips: Benefit from free Wi-Fi, laundry services, and tours to top attractions.

Ready to experience a perfect blend of comfort and convenience at Apart Hotel Gran Pacifico? Book now and make unforgettable memories!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for CL$ 17,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1251 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.24
Food and Beverage: 8.49
Overall Experience: 9.06
C
Campusano • family_with_children • cl
10
Pros:

Todo

2026-04-24 • via Nuitee
K
Kangqi • family_with_children • cl
7
2026-04-23 • via Nuitee
J
José Luis Alfaro • solo_traveller • cl
10
Pros:

El orden y la limpieza

Cons:

Nada, todo muy bien

2026-04-22 • via Nuitee
R
Roman • extended_group • cz
10
2026-04-21 • via Nuitee
Y
Yaritza • couple • cl
8
2026-04-20 • via Nuitee
A
Angel • solo_traveller • cl
10
Pros:

Amabilidad y limpieza

Cons:

Baño pequeño

2026-04-18 • via Nuitee
R
Ricardo • extended_group • ar
8
Ideal para relajarse
Pros:

Estilo, zonas verdes, ubicación

2026-04-16 • via Nuitee
G
Gastón • solo_traveller • cl
10
2026-04-16 • via Nuitee
M
Mijal • couple • cl
1
Cons:

No informaron con tiempo sobre estancia de una barra de hinchas de fútbol.- grave error ahí! Muy pocos formales y serios

2026-04-16 • via Nuitee
M
marco • extended_group • it
8
Pros:

posizione e rilassamento

2026-04-14 • via Nuitee
R
Ricardo Veli • family_with_children • cl
10
Excelente
Pros:

Todo

Cons:

Nada

2026-04-14 • via Nuitee
S
Sergio • solo_traveller • cl
9
Pros:

Lugar tranquilo y familiar,bueno para el descanso .

Cons:

Televisor mala la imagen y wifi muy mala señal. Deben actualizar. Los equipos sobre todo en la habitación principal

2026-04-13 • via Nuitee
M
Mario Campos • solo_traveller • cl
7
Pros:

Ubicación, equipamiento, precio

Cons:

Falta mantenimiento, muy descuidado

2026-04-13 • via Nuitee
B
Bruzzoni • family_with_children • ar
7
Pros:

Indtalaciones

Cons:

Alquilaron una niche a varios barras de futbol y no solo no se pudo descansar, sino que tambien fagocitaron todas las areas del predio cual parasitos con el aval del dueño y encargado del hotel

2026-04-12 • via Nuitee
O
olga • couple • de
9
Very recommendable
Pros:

A lot of space and great location

Cons:

Wifi not everywhere available

2026-04-11 • via Nuitee
A
Andree • family_with_children • de
7
2026-04-10 • via Nuitee
B
Beto_Martins • couple • br
8
2026-04-10 • via Nuitee
R
Ronald • couple • cl
10
2026-04-10 • via Nuitee
• solo_traveller • cl
9
2026-04-08 • via Nuitee
R
Ramón • family_with_children • cl
7
Pros:

Cercanía a la playa, piscina, limpieza

Cons:

Desayuno sin variedad, en horario distinto a lo solicitado, mucho ruido en las noches (al lado de local con música)

2026-04-07 • via Nuitee