Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Ski storage
Designated smoking area
See all facilities

Property Description

Welcome to Casa Karina Hotel, your perfect retreat in the heart of Bansko, where adventure meets relaxation!

Unwind in Luxury
Experience rejuvenation at our full-service spa, offering invigorating massages that melt away stress. After a day on the slopes, rejuvenate in our indoor pool and sauna.

Ski-in/Ski-out Convenience
Nestled just moments from Bansko Ski Resort, enjoy unparalleled ski-in/ski-out access, making it easy to hit the slopes at your leisure.

Culinary Delights
Savor delightful meals at our on-site restaurant with picturesque garden views. Indulge in our all-inclusive dining for a truly worry-free experience.

Don't miss out on this exceptional getaway; book your stay at Casa Karina Hotel today!

Important information:

  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

7.6
Based on 50 reviews
V
Verified traveler
8
Friendly staff, internet speed needs upgrade
Pros:

Internet is the room was very slow. Not sufficient for work and video conference. Thankfully no conference was in progress and I was able to use the conference facility for a day. This had higher Internet speed of 25Gb.Thank you to the manager for accommodating.

2024-06-30 • via Nuitee
M
Michael • friends
8
Pros:

Close to the gondola, restaurants and bars. Decent service, clean and staff were friendly enough. Rooms qere sloghtly small if I'm being picky, otherwise a lovely stay

2024-03-27 • via Nuitee
J
James
8
Pros:

Nice facilities and excellent location

2024-02-26 • via Nuitee
H
Hadrien • partner
10
Pros:

A very good stay! Definitely recommend it. Close to the gondola and the shops. Staff is very helpful. Very spacious room. Food is very good for half board option.
The hotel falicities are pristine.

2024-01-03 • via Nuitee
I
Iosif
8
Pros:

Good place for rest.

2023-09-21 • via Nuitee
J
Joanne • family
8
Pros:

This is an excellent hotel for its money-central location for everything-5 mins to Gondola, clean and warm rooms-housekeeping every day-we did half board which the food was good(we never expect fine dining in HB-but good varied choice) the only thing I would say is that the breakfast could be a little earlier 7am rather than 7.30am as it leaves very little time to eat before the Gondola opens at 8….but this wouldn’t stop me from staying here again-all in all a very good.

2023-02-15 • via Nuitee
I
Irineos
10
Pros:

Highly recommended for family and single travels.

2022-08-03 • via Nuitee
V
Verified traveler
8
Pros:

Check in staff really friendly. We had the luxury studio room which was very nice, very alpine feel to it - very spacious!
Breakfast was ok, can be approved. Dinner was also ok, could have done with the food being warmer.
Spa needs updating.
However, overall experience was very pleasant.
Very convenient location to the gondola.

2022-01-19 • via Nuitee
J
Jiemeng
10
Enjoyable stay with great staff
Pros:

Great location, very friendly and helpful staff. Will be going again on my next trip!

2022-01-02 • via Nuitee
D
Dan
6
overall stay was dissapointing
Pros:

overall stay was dissapointing regarding the expectations I had while watching the hotel's profile.
I got my room about an hour after arrival (it was early check-in), but the romm contained NO TABLE to eat on or work on. The room was VERY dirty, and they did not supply the TA morning breakfast (it was under COVID restriction, so the guests need to eat it the room by early TA reservation from the hotel's restaorant. Since ther was no regular table in the room, you needed to eat sitting on the floor, as if you're in Japan...).
The next day, after being very angry, they swiched my room to much better clean one, and organaized a plate of fruits, and allowed me to use the safe box without additional costs.
later I asked for late check-out and was agreed, but then, a day before suddenly the whole hote was "fully booked" and I had to leave the room and to prepare my self after a day of ski in the showers of the spa, which were also dissapoiting.
The Gym is ultra-old fashion, and the food at dinner was so bad I skipped it and went to eat out side. If you reserve a room here, do not waste on HB, do only B&B.
So to summerize: the staff is nice and willing to assist, but the place itself and my overall experience were not so good, and probably skip this place next time should I return to Bansko.

2021-04-04 • via Nuitee
A
Assaf
8
Was greate, there is one think tot be improved
Pros:

It was only one problem with check-in.
We came to the hotel early, but we were not allowed to make the check-in.
We returned at 2 pm and then there was a really big queue of people

2020-03-14 • via Nuitee
V
Verified traveler • self
10
Pros:

An excellent hotel with consistently high standards. The staff are polite, friendly and enthusiastic. The rooms are clean, warm and comfortable. The restaurant is vibrant and the food is splendid, always of a high quality. I cannot fault Casa Karina Hôtel.

2020-03-14 • via Nuitee
A
Ayse
8
Pros:

Casa Karina did not disappoint us; it was a short walk to the Gondola, swimming pool/spa area was lovely and relaxing, staff were friendlier than whole of Bansko. Our room was spacious, temperature comfortable, with a powerful shower.
Lack of wifi in the room did not bother us as it was very good in the loby. Food especially the main dishes could have been a little more creative. Short length of shower curtain in our room meant we couldnt stop water flooding into bathroom. Just small issues for excellent value.
We certainly enjoyed our stay at Casa Karina and would stay there again.

2020-03-12 • via Nuitee
A
Andrea
10
Super Preisleistungsverhältnis
Pros:

Wir waren das 2.Mal im Casa Karina. Es hat uns wieder sehr gut gefallen. Große Zimmer, gute Betten, schöner Spa, nettes Personal und das Essen war wieder lecker. Aber... leider nicht warm genug. Schade. Dafür eine große Auswahl.
Wir kommen gerne wieder.

2020-03-06 • via Nuitee
V
Verified traveler
8
Value for money
Pros:

nice breakfast and dinner, clean spa and pool, good underground parking services, friendly staff, value for money

2020-03-03 • via Nuitee
R
richard
8
Pros:

Hotel very nice good location for everything skiing and everything very friendly would stay again without hesitation

2020-02-04 • via Nuitee
H
Hakan
10
Pros:

Sağolsun her türlü destek verildi çok merkezi

2020-01-10 • via Nuitee
C
Cristi
4
Pros:

The hotel and the receptionist was fine but the cleaners are not doing their job at all. In 8 days they didn’t changed the beddings at all, apart the towels which were changed daily, not cleaning anything and I had to ask them to hover the room and they didn’t look very happy. If I was staying 2,3 days I will understand but after 3 days maximum the room should be cleaned properly including changing the beddings.
Regarding heating- there was only one small radiator in a studio which it wasn’t enough to warm up the room and specially near the window where was the sofa you could feel the cold from the window.
Regarding Food- The food was the same every day to dry and not tasty. The soups were not warm, the tea selection wasn’t daily filled up.
At the New Year Party we have been charged for 2 children 6and 7years old €90 and for what??? All the dishes were terrible. You could see that nearly all the other guests didn’t touch them.
Overall we pay a lot for a four stars hotel but we get services for a budget hotel.
We feel the they didn’t respect our money which we paid them there especially when you stay more than 2,3 days.

2020-01-02 • via Nuitee
E
Evangelos
6
Απογοητευτικό
Pros:

Απογοητευτικό Το διαμέρισμα πάρα πολύ μικρό, Τα ντουλαπια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος αναπληρώνειΚαγκελάκια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος οτιδήποτε... υπόψη ότι η γύρω περιοχές δεν έχει πάρκινγκ άρα + 10 λέβα για το πάρκινγκ που παρέχει το ξενοδοχείο επίσης στη ντουλάπα θα διαπιστώσετε ότι δεν έχει μπουρνούζι + 10 λέβα συνυπολογίσετε και σίγουρα θα προτιμήσετε κάποιο άλλο ξενοδοχείο όπως και εγώ την επόμενη φορά.

2019-11-07 • via Nuitee
E
eyal
6
decent hotel
Pros:

I been there with friend for a ski vacation, the room was just fine for two people ... the beds was "low cost" single beds, at the shower the bath was installed too high relative to the douche .. not so comfortable easy for tall people. the food ( breakfast and dinner ) were great.

2019-04-06 • via Nuitee