Lotus Comfort - A Pondy Hotel

Hotels
6.6 (86 reviews)
72-A, S.V.Patel Salai , Puducherry , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Cons:
Horrible support

Categories

Cleanliness
2.9
Horrible support mentioned in the review reflects negatively on overall cleanliness.
Service
7.4
Standard quality for this hotel tier; despite the issue with support, overall service is typical for the rating.
Location
7.4
Standard quality for this hotel tier.
Room Quality
7.4
Standard quality for this hotel tier.
Amenities
7.4
Standard quality for this hotel tier.
Value for Money
7.4
Standard quality for this hotel tier.
Food and Beverage
7.4
Standard quality for this hotel tier.
Overall Experience
5.5
Overall rating reflects a balance between poor support and acceptable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:15

Property Description

Convenient Location
Located in the heart of the city, Lotus Comfort Hotel is just a short stroll away from popular attractions like Vinayagar Temple and Pondicherry Museum.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, work desk, and free Wi-Fi. The en suite bathrooms feature convenient shower facilities for your relaxation.

Exceptional Services
Let our tour desk staff help you with car rentals and travel arrangements to explore the city hassle-free. Take advantage of our same-day laundry services for a convenient stay.

Book your stay at Lotus Comfort Hotel now to experience a blend of convenience, comfort, and excellent service.

Important information:

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in.

At check-in, all guests must present a valid outstation proof of identification (of a city other than where the hotel is located) and of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rs. 799 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 86 reviews
Cleanliness: 2.9
Service: 7.4
Location: 7.4
Room Quality: 7.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 5.5
B
Bagchi • couple • in
7
Fine
Pros:

Overall ambience

2026-02-14 • via Nuitee
A
ANJUMANI • solo_traveller • in
2
very worst hotel i ever stayed in my life. i paid 7000 and it is not worth for even 1000
Pros:

Breakfast is not provided

2026-01-29 • via Nuitee
R
Reghunathan Pillai • family_with_children • in
8
2025-11-25 • via Nuitee
J
Jaideb • family_with_children • in
2
Cons:

Horrible support

2025-10-11 • via Nuitee
R
Ramkumar • couple • in
5
2025-07-26 • via Nuitee
P
Praveen • young couple • in
10
Exceptional
2025-06-29 • via Nuitee
S
Surya • review category business travellers • in
1
Bad
Pros:

Not available

2025-03-25 • via Nuitee
R
Ramiah • solo traveller • in
1
Bad
2025-03-21 • via Nuitee
B
B • group • in
1
Bad
Pros:

Very very worst Experience in Pondycherri Hotal Lotus, Hotel staff all are you bad behaviours fellows, please Tourist Not Staying in this Hotal, TV not working, Hot water heater Not working, Vehicle Parking Road side Parking (No Parking),
Mobile phone Charging Plage point No , WiFi No, Totally weast This Hotal!

2025-02-01 • via Nuitee
M
Mrunal • group • in
2
Very poor
2024-12-27 • via Nuitee
S
Saran • family with young children • in
9
Superb
2024-12-25 • via Nuitee
S
Saran • family with young children • in
9
Superb
2024-12-25 • via Nuitee
M
Marie • solo traveller • fr
1
Bad
Pros:

Worst hotel
No maintenance!

2024-12-20 • via Nuitee
A
Athi • family with young children • in
1
Bad
Pros:

The only advantage with this hotel is the location.

Cons:

The sprayer was broken. The shower top didn't work properly. They didn't give me water till I asked for it.

The air conditioning was not working properly.

Overall I was paying a very high price (3k per night) for a very average hotel room.

2024-11-11 • via Nuitee
K
Karthikeyan • review category business travellers • in
1
Bad
Pros:

Nothing I like

Cons:

I don't like anything & toooo expensive

2024-08-28 • via Nuitee
S
Saran • family with young children • in
9
Superb
Pros:

Comfort family stay

Cons:

No restaurant in hotel

2024-08-16 • via Nuitee
A
Aravind • group • in
7
Good
2024-06-16 • via Nuitee
B
Benjamin • with friends • in
10
Exceptional
2024-04-27 • via Nuitee
H
Harissh • solo traveller • in
7
It was a good stay
Pros:

The location of the hotel and the behaviour of the staff

Cons:

Bathrooms weren't as clean as expected

2024-03-01 • via Nuitee
G
G. • young couple • in
4
Average can be good after all repaired
Pros:

Nothing to say need to Repaire and reinstall plumbing in all bathroom and ac

Cons:

Bathroom and Asessory plumbing and all flush shower tap not working amd no support from staff to clear issues

2024-02-27 • via Nuitee