TownePlace Suites by Marriott Florence

Hotels
•
TownePlace Suites by Marriott
9 (293 reviews)
2650 Hospitality Boulevard , Florence , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.59
Several reviews mentioned issues such as hair in the shower and moldy curtains.
Service
10
The staff was frequently described as friendly and welcoming.
Location
9.56
Guests praised the convenient location near shopping and restaurants.
Room Quality
8.6
Some guests found the room quality good, but there were mixed reviews due to issues like soft beds.
Amenities
8.55
Amenities generally received positive feedback though there were mentions of issues with room service.
Value for Money
9.08
Guests felt the stay was worth the price, but there were some mixed feelings.
Food and Beverage
9.04
Breakfast was appreciated, but room service could be better.
Overall Experience
9.59
General sentiment was positive, with many stating they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:20

Property Description

Modern Suites with Kitchen

Experience the convenience of stainless steel appliances and a spacious seating area with a flat-screen TV in our suites, each equipped with a kitchen for your comfort.

Abundant Amenities

Enjoy our outdoor pool, 24-hour reception, fitness and business centers, and meeting facilities during your stay. Free WiFi, breakfast, parking, and towels are provided to enhance your experience.

Convenient Location

Located near Florence Country Club, Forum Spa, and Amtrak Station, our hotel offers easy access to key attractions. Book now for a delightful stay at TownePlace Suites by Marriott Florence.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 293 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 9.04
Overall Experience: 9.59
J
Julie • solo_traveller • us
10
2026-05-09 • via Nuitee
G
Gina • solo_traveller • us
1
it was horrible
Pros:

The breakfast

Cons:

I had no TV for the whole weekend and when it was brought to the attention of management, I was told that management would have maintenance come to my room on Saturday to replace the television. No one ever showed up for a replacement and no one ever checked to see if maintenance came. That was a long weekend.

2026-05-07 • via Nuitee
N
Nieter • couple • us
9
IT WAS CLEAN, COMFORTABLE, AND ACCOMMODATING.
Pros:

The breakfast was fresh and replaced even towards the end of the time. It was clean and spacious as well.

Cons:

Always would like 4 sets of towels in the room. 2 people 4 bath towels. I always have to ask for the 4th towel.

2026-05-02 • via Nuitee
C
Craig • solo_traveller • us
8
2026-04-29 • via Nuitee
C
Christine • couple • us
10
Clean and spacious!
Pros:

Very clean.

2026-04-27 • via Nuitee
R
Richard • couple • us
7
2026-04-25 • via Nuitee
P
Paula • couple • us
7
2026-04-19 • via Nuitee
J
Jason • solo_traveller • us
5
Cons:

Way overpriced but only room available. Smelled like burnt popcorn. No complimentary water!?!?

2026-04-12 • via Nuitee
A
Alain • extended_group • us
10
2026-04-10 • via Nuitee
• solo_traveller • us
8
2026-04-09 • via Nuitee
T
Travis • family_with_children • us
10
2026-04-08 • via Nuitee
L
Linda • couple • us
9
2026-04-03 • via Nuitee
C
Candi • couple • us
6
2026-04-02 • via Nuitee
W
Williams • couple • us
7
2026-04-02 • via Nuitee
J
JC • couple • us
10
Pros:

Everything.

Cons:

Walls are thin.

2026-03-31 • via Nuitee
S
Steven • couple • us
8
Rooms are clean and staff is very friendly
Pros:

The property was very clean and organized

Cons:

I am an early riser and the coffee pot in the room wasn’t working. Went downstairs around 530a.m.,
while there was coffee and sugar. There was no creamer or at least none that I could find.
Other than that one item,the stay was great

2026-03-29 • via Nuitee
K
Kokoluiso • Couples • Palo Alto, California
6
It needs much better cleaning
Pros:

Our room trash cans hadn’t been emptied. The hotel could be a lot cleaner, in general. Fun fact: the drawers in one of the night stands opened by themselves. No ghosts involved, but it gave us the creeps the first time it happened.

2026-03-24 • via Tripadvisor
E
Edward • couple • us
8
2026-03-17 • via Nuitee
A
Amy • couple • us
4
Great place, bad circumstances
Pros:

Very close to attractions and stores but not in the middle of traffic.

Cons:

The light in our closet kept going on and off and we had to get maintenance to come in and completely uninstall it. The nightshift receptionist was very helpful and told us they would contact booking for a refund. Then the dayshift receptionist wasn’t as helpful and dismissive of all of our problems. It was a nice hotel but just too many things went wrong.

2026-03-04 • via Nuitee
6
623pennym • Family
2
Disgusting & won’t stay again!!
Pros:

Couple with 2 dogs with severe mange & fleas checking in. Poor dog was scratching constantly as she dragged it across the floor to the elevator. Toilet that ran all the time & wouldn’t flush. No creamers for coffee making in the room. When I asked at the front desk, she said they didn’t have any. She offered half & half in a cup for the fridge. Brought in my own, but the coffee maker water reservoir was filled with coffee grounds, so couldn’t brew coffee. Hubby went down to breakfast area & they had to make decaf which took 25 minutes. Pulled out our eggs to cook & no frying pan; just a very small saucepan. Hubby went downstairs again & the girl didn’t know what a frying pan was. She offered a saucepan & a very small frying pan. Took the fry pan, but had to scrub it because it had food crusted inside. I washed every plate & utensil I used because nothing was clean. The small waste basket had no liners, so our egg shells went into it. No toaster for our bread, so we nuked it with butter. The Residence Inn in Orlando (Flamingo Crossings) was great, but was so disappointed with this place.

2026-02-28 • via Tripadvisor