The Ashok

The bathroom has to be made safe for senior citizen by installing hand rails under shower as there is no provision to hold in case of slips and toilet to get up safely.

Not even a 3 star hotel. This hotel desperately needs a renovation. The rooms are so old and run down. Our first room was disgraceful. After much complaining the hotel moved us and while the new room was better it was still terrible. The reception staff were rude and useless. This is a government run building and as tourists we felt totally out of place, at times not able to eat in restaurant, even pool area have to pass over our passports for entry. Wouldn’t recommend to anyone.

The bathroom in my room was outdated and not very user friendly. The shower had little pressure and it was very difficult to adjust the water temperature.
The breakfast service very poor. There was no easily accessible tea of coffee. The food layout was poorly conceived. The chef for the cooking station was often absent.
Overall, the hotel is shabby and in need of renovation and renewal, in decor, facilities and service

Amazing!

This property has seen better days - upon first walking in you can feel its grandeur but that’s where the positive impressions stop.

The rooms were overly complicated and because so were tired and in a severe state of disrepair, the shower was disgusting

The desk was rude incapable of the simple task of arranging a taxi, and an arrogance towards the customer that everything was too difficult

There were exceptions to this with pockets of good service but generally staff were not responsive enough

Everything just way too formal for today’s market. A big refresh of its values I am sure would return this hotel to its proud history

Easy Parking,Safest,very good staff and service

It was very comfy, some of the finishing touches need refining tho, such as polishing taps and fixtures, some of the maintenance was slapdash from appearance.

However it was a good stay and very good food. Id recommend

Rooms are not up to mark

Excellent location! Very near to US Consulate.

looks great in pictures.
maintenance, like most Indian hotels, virtually non existent.
Hard to find a plug for my phone that worked.
Mattress needed replacing.
Local dogs using swimmingpool.
Dodgy electrics to tv
Relatively clean I think.

2.5 star at most

Staff members can assist elderly people on transportation bookings

It was really good staff were helpful n courteous..we really enjoyed Awadh diner ..amazing hospitality with good manners ..i would suggest that reception desk should have more polite n welcoming interaction
.one of young chap was very rude ..which could ruin the first hand experience...but otherwise all staff were amazing ..coffee shop staff was so warm welcoming ..overall very good stay

Good staff, good service but old pluming.

Perfect location for US Embassy business.

We chose this hotel for proximity to elite shopping.
At checkin there were 5 staff people at the desk & they were very distracted & & it took them almost 1/2 hour for them to check us in.
Blasting music from 10 pm to 5 am is not suitable for sleep. We had to change our room at midnight as we could no longer take the noise.

The hotel is in a very good location and it is extremely safe. The breakfast was excellent--freshly made items, lots of variety and good service. But for a 5-star hotel, the wifi was incredibly bad. The connection was unstable during my entire stay. The wi-fi would cut out literally every few minutes. Despite multiple complaints, it did not get better. The other issue was noise. The hotel staff would often gather in the hallways and chat loudly or shout at each other across the hallway, even late in the night.

Service requires major improvement.

Seems old school and outside noise

Fantastic and majestic. Don't remember any hotel larger than this other than las Vegas hotels. Corridors are beautiful so are rooms. Really. Loved everything about it great hotel. Rooms are beautiful and look like home highly recommended

We stayed for 5 nights at the ashok in room 423 the executive suite. It was a sleepless experience.
The bedroom window did not close and was directly above the banquet hall and outdoor dancing. The lounge room balcony door did not close properly and was directly above a night club. For 5 nights we endured very loud indian music that did not stop until approx 2 am. On the fifth night I rang reception at 11.45pm to ask when it will stop. Was informed at 1.00am. Waited until 1.47am and rang again nothing changed despite promises. Went down to reception at 3.15am to complain. Music was turned down. I rang reception 5 times that night. They promised to stop the music but did not.
This hotel is aware that all rooms above the banquet hall will endure noise all night from their functions and do nothing about it.
It is not a hotel that ensures that guests who pay alot of money to stay, can rest and sleep, instead it puts ahead profits in its entertaining. Only after complaits to the manger were made that were we changed to the the "quiet" area. Management knows and does nothing. Horrible experience in a run down hotel. The bathroom had a window into the bedroom and the lights in the bathroom coud not be turned off except by the pulling out the key at the door. Definitely not 5*
Worse still our inital complaints had not been escalated and the day shift staff apparently knew nothing.