Best Western Plus Olives City Hotel - Free Pool & Parking

Hotels
Best Western Plus
8.3 (1296 reviews)
1A, Prof. Hristo Vakarelski Str. , Sofia , bg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.76
Several reviews mention cleanliness as an area of concern, with issues regarding unclean bathrooms and lack of daily supplies.
Service
8.73
Staff is frequently described as friendly and accommodating, providing positive service experiences.
Location
8.27
Location mentioned positively, though some reviews cite it as slightly distant from city center.
Room Quality
8.72
Rooms are described as spacious and well-maintained, contributing positively to overall satisfaction.
Amenities
8.25
Amenities rated well, although some reviews mention incomplete kitchen facilities and issues with the pool.
Value for Money
8.21
Value for money is seen as good relative to the amenities and location, despite some inconsistencies.
Food and Beverage
7.76
Mixed reviews about food quality, with positive mentions of breakfast but some concerning experiences with restaurant service.
Overall Experience
8.73
Overall satisfaction was generally positive, with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:22

Property Description

Luxurious Amenities
Indulge in our indoor pool, fitness center, and à la carte restaurant. Enjoy the comfort of air-conditioned units with balconies, flat-screen TVs, and soundproofing. Some units even offer cooking facilities and spa baths, along with complimentary mineral water, tea, and coffee.

Conference Facilities
Host your events in style with our two conference halls, while our garden restaurant provides a serene setting for gatherings. Stay connected with free WiFi and take advantage of our car hire and shuttle services for convenience.

Relaxation Options
Unwind in our sauna, steam bath, and hot tub for the ultimate relaxation experience. With a prime location just a short walk from Sofia Zoo and easy access to the city center, Best Western Plus Olives City Hotel - Free Parking is your ideal choice for a memorable stay. Book now for an unforgettable experience!

Important information:

The Yamas Restaurant will be closed on the following dates:
- from Friday, May 23, 2025, to Monday, May 26, 2025
- from Saturday, May 31, 2025, to Sunday, June 1, 2025
- from Wednesday, December 24, 2025, to Saturday, December 27, 2025Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for BGN 25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1296 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
D
Daniel family_with_children bg
5
2026-02-28 via Nuitee
N
Nikolay couple bg
8
2026-02-26 via Nuitee
A
Apostolova family_with_children bg
10
2026-02-25 via Nuitee
T
Tsveti solo_traveller bg
10
Pros:

Супер локация, беше ни много удобно! Има магазин в точно но хотела, което беше много удобно за нас!Персоналът беше много учтив и мил!

2026-02-24 via Nuitee
Пильников couple pl
9
2026-02-24 via Nuitee
O
Oprea family_with_children ro
4
Condițiile generale au fost acceptabile, însă serviciile și atenția detalii lasă mult de dorit
Cons:

În primul rând, atitudinea personalului de la recepție a lăsat mult de dorit. Cele două doamne de la receptie nu au dat dovadă de prea multă bunăvoință fiind vizibil iritate. Piscina avea apa foarte rece, iar accesul era permis doar în intervalele în care nu se desfășurau cursuri, ceea ce limita considerabil posibilitatea de a o folosi. Serviciul de curățenie a fost deplorabil. Pe parcursul unei săptămâni, în cameră se schimbau doar prosoapele și se arunca gunoiul. În rest, nu se făcea curățenie. Mai mult, personalul lăsa geamul deschis, iar când reveneam seara în cameră era foarte frig.Locurile de parcare sunt insuficiente în raport cu capacitatea hotelului, ceea ce creează un disconfort suplimentar.În cameră am întâmpinat și alte probleme: para de duș era ruptă și împrăștia apa peste tot, iar perdelele erau foarte murdare.La sosire am primit un card de 10% reducere pentru restaurantul hotelului, însă când am comandat mâncare în cameră ni s-a spus că reducerea nu se aplică pentru room service. În plus, am fost taxați suplimentar doar pentru livrarea preparatelor în cameră, aspect care nu ne-a fost comunicat inițial.

2026-02-23 via Nuitee
G
Genaris family_with_children gr
7
Pros:

Ωραίο πρωινό, άνετο δωμάτιο, το πάρκινγκ

Cons:

Η θερμοκρασία στην πισίνα και το νερό πισίνας ήταν κρυα

2026-02-23 via Nuitee
V
Viktoriya couple bg
9
2026-02-22 via Nuitee
A
ayman solo_traveller tr
8
2026-02-22 via Nuitee
F
Franco Farrugia family_with_children mt
8
2026-02-14 via Nuitee
H
Hedi.B family_with_children tn
7
2026-02-13 via Nuitee
Вельо solo_traveller bg
9
2026-02-13 via Nuitee
Елена family_with_children bg
10
2026-02-12 via Nuitee
G
Gabriel couple ro
10
2026-02-11 via Nuitee
K
Kyryl couple bg
10
2026-02-11 via Nuitee
A
Aleksandra family_with_children es
10
Pros:

La habitación muy amplia y limpia. El chico de recepción era muy amable. El desayuno tipo buffet también genial, había mucha variedad.

Cons:

Nada, todo genial.

2026-02-09 via Nuitee
S
Simon solo_traveller de
7
2026-02-08 via Nuitee
D
Danijel family_with_children rs
10
2026-02-08 via Nuitee
A
Aleksandar solo_traveller bg
10
2026-01-30 via Nuitee
H
Hristina family_with_children es
8
Pros:

La habitación fantástica

Cons:

La piscina estaba fría y el baño turco estaba fuera de servicio

2026-01-27 via Nuitee