Whistler Blackcomb VR at Town Plaza

Hotels
Independent
7.8 (58 reviews)
4314 Main Street, Whistler, British Columbia, V0N1B0 , Whistler , CA

Children allowed

Facilities

Fitness facilities
Nightclub
Clubhouse
Free WiFi
Designated smoking area
Wheelchair accessible
Elevator
Fitness facilities
Downhill skiing nearby
Cross-country skiing nearby
See all facilities

Review Highlights

Pros:
Great location
Delicious food options
Cons:
Cleanliness issues
Service problems

Categories

Cleanliness
6.3
Several complaints about cleanliness issues, including broken A/C filters and a run toilet.
Service
7.3
Mixed feedback; some issues with check-in service and communication.
Location
9.3
Great location in the middle of Whistler Village, close to restaurants and stores.
Room Quality
7.8
The room itself was excellent but had maintenance issues like a broken bed.
Amenities
6.8
Inconsistent quality of kitchenware and issues with parking.
Value for Money
8.3
Good value for the right price but with notable drawbacks.
Food and Beverage
8.8
Amazing food options available.
Overall Experience
7.8
Overall mixed experience; some great aspects overshadowed by maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:21

Property Description

Recreational Amenities - Unwind after a day of adventure at our nightclub and spa tub.
Dining Excellence - Delight your taste buds at one of our four restaurants or two coffee shops/cafes.
Convenience and Comfort - Enjoy amenities like complimentary wired internet access and self-parking.

Escape to Whistler Blackcomb VR at Town Plaza for a truly memorable stay. Indulge in luxury and convenience just steps away from Whistler's most iconic attractions. Make your reservation today for an unforgettable experience.

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    Smoking permitted

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.8
Based on 58 reviews
Cleanliness: 6.3
Service: 7.3
Location: 9.3
Room Quality: 7.8
Amenities: 6.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 7.8
J
Jaime family
10
Pros:

Lovely place

2025-10-06 via Nuitee
A
Anton
8
Great stay but keep your expectations low.
Pros:

Amazing food options everywhere! Bed was broken underneath so sleeping 2 in a bed made it uncomfortable. A/C machine was loud. Living room A/C machine had filters that I don’t think have ever been cleaned. Didn’t work well and looked disgusting see picture! Toilet was broken and run all night. They tried to fix it but it didn’t help. Frying pans should be thrown away. 2 coffee machines 2 tea kettles but no toaster! Silverware and dishes all miss matched and random. Parking was easy but there was a staff parking stall next to ours and that person parked like a JERK! Room itself was awesome and in a great location and price was right. I’d stay here again anytime. Loved the balcony overlooking the creek in town, a little loud at night but that’s the night life of Whistler.

2025-08-17 via Nuitee
S
Sara
10
Great location
Pros:

The place is excellently located, in the middle of Whistler Village. It is surrounded by restaurants and stores.

2025-08-01 via Nuitee
T
Tammy
2
Pros:

Was absolutely horrible confirmed three times that everything was OK. Then when my staff showed up, everything was not OK they tried to take another deposit from them kept them up for an hour at 2 o’clock in the morning was a horrible, horrible experience. I would never recommend.

2025-07-31 via Nuitee
H
Hieu partner
6
Pros:

The property is good & cleaned. I like how they how dish ware & laundry machine to wash your dirty clothes. What I didn’t like was the underground parking. It terrible. Got lost finding where the gate is and the guest parking is really tight. There is no way I can park beside a big truck & get my car dinked. Parking is very limited & super tight if you have a big vehicle. Parking definitely needs to be improved but at least they offer free EV charging for 5hr Max.

2025-07-12 via Nuitee
M
Matthew
8
Pros:

Good location and the service was good

2025-06-12 via Nuitee
D
Douglas
10
Weekend away
Pros:

Just a last minute getaway for a birthday weekend Very happy with location and conditions of our space.

2025-05-24 via Nuitee
V
Vanessa friends
8
Pros:

This property is perfect for staying right in the village in Whistler. You’re close to all restaurant, shops and entertainment. The unit needs work. There are 2 missing smoke detectors, the pantry looks like it had a leak and was fixed but needs to be finished as there were cans of paint and a hole still exposed. The shower drained super slow it seemed to be plugged. And it could have been cleaned better. One of our guests has allergies to cats/dogs and she had a reaction due to hair all over the couch and chairs.

2025-05-20 via Nuitee
K
Ka
6
Pros:

The bedding have some unpleasant oily smell, like they have been used and haven't been cleaned/refreshed for quite a while. My wife had to put them into the insuite drier. The clean sheets that house keeping brought helped to reduce the smell a bit. Otherwise, the place is comfy and convenient, right in the middle of the north village.

2025-01-04 via Nuitee
K
Karen
8
The good and not so good
Pros:

At check in, reception had an incorrect first name. I had the receipt with my name on it and the email they sent me. They claimed hotels.com gave them the wrong name. Was able to check in.
Apartment clean, couch and bed a little hard for my liking. Liked all the conveniences. Blinds didn’t keep much of the light out. Read other reviews and brought ear plugs, as it doesn’t get quiet until midnight.
When I opened the door to the stairs, people were sleeping on the floor. Took the other stairs up to the shops.

2024-12-24 via Nuitee
J
Jennifer family
2
Pros:

** DON'T TRUST THIS PLACE ** Listed as two bathrooms, only had one. Will happily share pictures and screen shots to prove this. Property had two disconnected TVs both missing power cords and cable accounts not set up by owner. Management refused to proved another room with working appliances, and tried to edit the listing after the fact to take away the "2 bathrooms" once they realized the screw up after I booked and paid for the room. NOT honest people, would NOT stay here again. Would NOT recommend this property due to crappy service, deliberately misleading listing, non-working appliances, and tried to cover it up after the fact with Expedia. Thank God I took screen shots of my reservation and the property before they tried to change the listing after I booked. RUN AWAY FROM THIS PLACE.

2024-12-17 via Nuitee
K
Kevin family_with_children
8
Pros:

While the property is clean and spacious, the main selling point for this unit is its location and proximity to all the shops, restaurants and even the skating rink. In terms of customer service from reception staff, don't expect much. They will produce you the card keys to access your unit and provide directions to the parking space, but that's about all they can do for you. You will need to directly contact the property manager with the phone number you're provided for all other inquiries.

The only thing that does not go well for this unit is also related to its location. At night - past 10pm, the surrounding restaurants/pubs continue to play loud music, and you can hear people chatter. If that was not the case, this would have been a 5 star for my group.

2024-12-09 via Nuitee
M
Michel
10
Our stay in center of Whistler
Pros:

Overall thee suite was very clean, but for somes set of knives were (only a few) just ok. The rest and the dishes as well as the glasses were very clean.

2024-10-26 via Nuitee
V
Vincent family
4
Pros:

Well if you’re looking for a good night sleep, look elsewhere. Very noisy, very dated, tight parking stalls, limited but safe bike storage. Don’t park your bike there if you don’t wanted damaged or scratch.

2024-09-08 via Nuitee
J
Justin partner
8
Pros:

Good size property. Close to everything. Quite area. Washroom is a bit dated

2024-08-25 via Nuitee
J
James friends
10
Pros:

Good location in town, fully equiped apartment and comfy bed

2024-08-22 via Nuitee
P
Paige partner
10
Pros:

Great location! The units carpet was ripped and the blinds and decor were dusty.

2024-08-05 via Nuitee
C
Chris
8
Pros:

Property was extra except the microwave was old and the top cover fell off when my friend opened the door and it almost hit his foot.

2024-07-19 via Nuitee
J
Jim
6
Pros:

Good location. Decent value. Good bed.
Problems:
No coffee. Major fail.
AC in BR missing hose so heating and cooling at same time.
TV/Cable in BR did not work.
Bike room is a joke. Bikes are literally piled on top of each other and jammed into corners.

2024-07-14 via Nuitee
D
Dhruv
10
Pros:

Had a great time staying at this place! It was clean and well located. All restaurants and pubs are at walking distance

2024-05-22 via Nuitee