Hotel AMANO Grand Central

Hotels
8.3 (12620 reviews)
Heidestrasse 62 , Berlin , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Modern room design
Good breakfast
Cons:
Cleanliness issues
Unfriendly service at times

Categories

Cleanliness
7.51
Several reviews mentioned cleanliness issues, indicating room for improvement.
Service
8.68
General sentiment was positive, though some guests noted unfriendliness from staff.
Location
9.02
Multiple reviews praised the hotel's convenient location near central attractions.
Room Quality
8.47
Rooms were described as modern and comfortable by several guests.
Amenities
8
Amenities were generally well-received, with some drawbacks noted in service.
Value for Money
7.96
Most guests found the price reasonable for the quality offered.
Food and Beverage
8.51
Breakfast quality was highly praised, but service in the restaurant needs improvement.
Overall Experience
8.28
The overall sentiment was positive, but specific issues impacted some guest experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:55

Property Description

Modern Design and Comfort - Experience the sleek and contemporary design of our rooms at the AMANO Grand Central Berlin, featuring amenities like air conditioning, soundproof windows, and flat-screen TVs for your comfort and relaxation.

Convenient Facilities and Services - Enjoy culinary delights at our bistro restaurant, shop at on-site stores, and make use of our conference facilities and 24-hour reception. With a green rooftop terrace and a stylish bar, we offer the perfect blend of convenience and luxury.

Prime Location and Accessibility - Located just minutes away from Berlin Main Station, our hotel provides easy access to popular landmarks like the Natural History Museum, Reichstag, and Brandenburg Gate. With bicycle rentals and excellent public transport connections, exploring the city has never been easier.

Experience Berlin in style at Hotel AMANO Grand Central - book your stay now for a memorable and convenient visit to the German capital.

Important information:

Please note that all bathrooms in this property are private bathrooms. However due to the architecture there are open and closed bathrooms. Depending on the availability it can not always be guaranteed to get the requested bathroom type.

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 12620 reviews
Cleanliness: 7.51
Service: 8.68
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.28
L
Lehmann • extended_group • de
4
Pros:

Die Einrichtung

Cons:

Leider war es sehr laut in der Nacht auf dem Flur, sodass die Nacht gestört wurde.

2026-03-07 • via Nuitee
H
Hoai Buu (Bruce) • extended_group • au
7
Good for a night stay but may need ear plugs
Pros:

Spacious room and staff were also very helpful with holding luggage before check in.

Cons:

A little bit noisy at night due to terrace bar and rooms not being fully sound proof.

2026-03-07 • via Nuitee
M
Michael • solo_traveller • de
5
2026-03-07 • via Nuitee
E
Everlyne Chepngetich • solo_traveller • ke
7
comfortable
2026-03-07 • via Nuitee
S
Shahin • family_with_children • nl
7
2026-03-07 • via Nuitee
Y
YUMI • solo_traveller • th
8
2026-03-06 • via Nuitee
B
Burkhard • solo_traveller • de
9
2026-03-06 • via Nuitee
T
Turan • couple • tr
4
2026-03-06 • via Nuitee
K
Karin • solo_traveller • de
8
2026-03-06 • via Nuitee
A
ALAN • solo_traveller • gb
9
2026-03-06 • via Nuitee
S
Shahbazi • couple • de
8
2026-03-06 • via Nuitee
M
Michal • solo_traveller • sk
8
Moderný a dostupný digitalizovaný hotel
Pros:

Výborná dostupnosť z hlavnej stanice. Automatizovaná recepcia funguje výborne. Raňajky dobrý pomer cena - výkon.

Cons:

Množstvo zrkadiel na izbe. Až priveľmi promiskuidné umiestnenie zrkadiel a sprchovacieho kúta. Hotel má slabšiu akustickú izoláciu vzhľadom na jeho stavebnú konštrukciu.

2026-03-06 • via Nuitee
A
Annika • extended_group • de
10
2026-03-06 • via Nuitee
B
bakımcı • extended_group • tr
10
2026-03-06 • via Nuitee
P
Pilar • solo_traveller • be
8
Good option close to Berlin HauptBahnhof
Pros:

Super central
Easy check in and check out
Clean, quiet, modern, functional

Cons:

Room was small but very comfortable and functional

2026-03-05 • via Nuitee
S
Stina • solo_traveller • de
3
Lieber nicht.
Cons:

Im ganzen Zimmer war ein aufdringliches Parfüm versprüht. Das Fenster ist nur erreichbar, wenn man über das Bett klettert. Das Waschbecken ist so eng verbaut, dass überall Wasser hingelangt.
Der Self-Check-In ist sehr nervig. Das Personal wenig freundlich bis unhöflich und spricht teils kein deutsch. Es schien nicht möglich eine vernünftige Rechnung zu bekommen.

2026-03-05 • via Nuitee
S
Sabina • extended_group • se
8
2026-03-05 • via Nuitee
D
Daniel • family_with_children • de
10
Pros:

Das Frühstück war sehr gut, die Lage war Perfekt und auch Check-In und Check-Out war an den Terminals sehr angenehm und schnell.

Cons:

Nichts.

2026-03-05 • via Nuitee
E
Evdokia • couple • gr
8
Top location.
Pros:

Καταπληκτική τοποθεσία – όλα ήταν πανεύκολα με τα μέσα μεταφοράς και σε πολύ κοντινές αποστάσεις. Το δωμάτιο ήταν πεντακάθαρο και το πρωινό πολύ ωραίο, με αρκετές επιλογές.

Cons:

Όσον αφορά τη ρεσεψιόν, δεν υπάρχει κανονική υποδοχή αλλά λειτουργεί σύστημα express check-in μέσω μηχανήματος. Για κάποιον μεγαλύτερης ηλικίας ή για άτομα που δεν είναι εξοικειωμένα με την τεχνολογία, αυτό δεν είναι ό,τι πιο εύκολο. Παρότι υπάρχει ένα άτομο στον χώρο, τρέχει συνεχώς πάνω-κάτω, καθώς δεν κάνει μόνο υποδοχή αλλά ετοιμάζει καφέδες, πουλάει αναψυκτικά και εξυπηρετεί τα πάντα. Θεωρώ πως αυτή η εικόνα δεν ανταποκρίνεται στην τιμή που πληρώνει ο πελάτης.

Τέλος, το rooftop διαφημίζεται κανονικά online, όμως άνοιξε μόνο την τελευταία ημέρα της διαμονής μας, κάτι που μας απογοήτευσε.

2026-03-04 • via Nuitee
J
Joachim • couple • de
7
2026-03-04 • via Nuitee