TownePlace Suites by Marriott Dallas McKinney

Hotels
TownePlace Suites by Marriott
8.4 (287 reviews)
1832 Marketplace Drive , McKinney , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Rooms need updating

Categories

Cleanliness
5.69
Several complaints about room cleanliness, including dirty mattresses and bathrooms.
Service
10
Great staff and management, very friendly.
Location
9.16
Convenient location with stores and restaurants nearby.
Room Quality
7.7
Rooms showing age; some were clean but with issues reported.
Amenities
8.65
Good breakfast options, though some items could use improvement.
Value for Money
8.18
Facilities did not meet expectations compared to typical hotel standards.
Food and Beverage
9.14
Breakfast was generally praised, though some items were not satisfactory.
Overall Experience
8.69
Mixed feelings with great staff and service but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:16

Property Description

Modern Amenities

TownePlace Suites by Marriott Dallas McKinney offers modern amenities including an outdoor pool and a fitness centre. Each room is equipped with air conditioning, a full kitchen, and a private bathroom with essential toiletries.

Convenient Facilities

Guests can enjoy 24-hour front desk service, barbecue facilities, and a mini-market at the property. Free WiFi and parking are available to ensure a comfortable stay for all visitors.

Accessible Location

Located in McKinney and just 48 km away from Dallas-Fort Worth International Airport, TownePlace Suites provides a convenient and accessible accommodation option for travelers.

Book your stay at TownePlace Suites by Marriott Dallas McKinney now to experience a blend of modern comforts and convenient facilities.

Important information:

Please note: this property requires a pet sanitation fee of USD 100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.4
Based on 287 reviews
Cleanliness: 5.69
Service: 10
Location: 9.16
Room Quality: 7.7
Amenities: 8.65
Value for Money: 8.18
Food and Beverage: 9.14
Overall Experience: 8.69
T
Tiana family_with_children us
10
2026-08-17 via Nuitee
M
miguel family_with_children us
7
Good overall, but with shortcomings in cleanliness.
Pros:

Front desk service in our first day was amazing

Cons:

During a 7-night stay, the room was cleaned only once; I had to ask several times for my trash to be taken out because they didn't come every two days as they were supposed to

2026-08-13 via Nuitee
M
Mayra couple us
10
Wonderful
Pros:

Great location

Cons:

Great price , great customer service and really clean

2026-08-06 via Nuitee
M
Michael solo_traveller us
8
Pros:

Room was comfortable but they layout was weird.

Cons:

No bathtub, only a shower. The room layout had the bed beside tge bathroom, so when laying in bed you can't help but look into the bathroom.

2026-07-20 via Nuitee
C
Cindy family_with_children us
10
We had an enjoyable time.
Pros:

Room was very nice and comfortable. Staff very friendly. Breakfast was good.

Cons:

N/A

2026-07-16 via Nuitee
D
Dorothy couple us
8
Nice clean & quiet...just extra charges were not noted.
Pros:

Clean and Quiet

Cons:

I did not like that we were charged $25.00 to get in our room that was ready. It was 2:00 and official check in was 3:00. I know it was 1 hour but the room was ready. My husband has health issues and needed to lay down. I checked the website. No notice was there about extra charges. The desk clerk said it was new and it $25.00 an hour therefore we owed an additional $25.00. I would have waited but my husband need to rest. We had other family coming there for a wedding in town. I picked the hotel & everyone else booked rooms. 6 rooms total.

2026-07-16 via Nuitee
K
Karen solo_traveller us
8
We enjoyed our stay at this location
Pros:

Was in a quiet and safe area

Cons:

There was nothing that we thought negative about the location

2026-07-12 via Nuitee
A
April couple us
10
Great place to rest on a quick stop thru town.
Pros:

Very Clean, friendly staff, great location.

Cons:

Nothing

2026-07-02 via Nuitee
C
Christopher couple us
9
Pros:

Good value, clean, meets utilitarian needs

Cons:

The "happy hour" at sister hotel is not really walking distance despite the implication that it is

2026-06-22 via Nuitee
P
Paula solo_traveller us
9
2026-06-15 via Nuitee
B
Benjamin solo_traveller us
7
2026-06-08 via Nuitee
A
Alex couple us
10
Alexus Hall)The hospitality from this location was AMAZING!! Ms Jessica (I believe ) Ms Lee Lee, Ms latoya, and a few ot
Pros:

The property was clean and lively .

Cons:

A little outdated decor but it wasn’t terrible

2026-06-08 via Nuitee
A
Alex couple us
10
2026-06-08 via Nuitee
K
Keith (Scott) couple us
8
Nice, quiet, clean. Would stay again…just wouldn’t go for the free breakfast
Pros:

Clean, easy access, nice place to stay.

Cons:

The so called “free” breakfast sucks. Or maybe it is the person taking care of the kitchen just doesn’t care. Ran out of coffee, eggs, yogurt, mix for waffles….with an hour to go being served. May not be everyday, but this happened to me.

2026-05-30 via Nuitee
C
Cody couple us
6
2026-05-28 via Nuitee
I
Ivan solo_traveller us
10
2026-05-19 via Nuitee
A
Allegro family_with_children us
10
2026-05-18 via Nuitee
R
Richard solo_traveller us
8
Pros:

Location was good & staff was very nice

Cons:

Slightly small room & very small bathroom for the price. Bathroom had water damage to sink where paint was peeling as well as some of the paint on the walls was peeling.

2026-05-18 via Nuitee
C
Cassandra solo_traveller us
10
2026-05-15 via Nuitee
P
PHYLLIS couple us
10
The staff was wonderful
Pros:

Very clean and quiet

2026-05-13 via Nuitee