TownePlace Suites by Marriott Dallas McKinney

Hotels
TownePlace Suites by Marriott
8.4 (267 reviews)
1832 Marketplace Drive , McKinney , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Rooms need updating

Categories

Cleanliness
5.69
Several complaints about room cleanliness, including dirty mattresses and bathrooms.
Service
10
Great staff and management, very friendly.
Location
9.16
Convenient location with stores and restaurants nearby.
Room Quality
7.7
Rooms showing age; some were clean but with issues reported.
Amenities
8.65
Good breakfast options, though some items could use improvement.
Value for Money
8.18
Facilities did not meet expectations compared to typical hotel standards.
Food and Beverage
9.14
Breakfast was generally praised, though some items were not satisfactory.
Overall Experience
8.69
Mixed feelings with great staff and service but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:16

Property Description

Modern Amenities

TownePlace Suites by Marriott Dallas McKinney offers modern amenities including an outdoor pool and a fitness centre. Each room is equipped with air conditioning, a full kitchen, and a private bathroom with essential toiletries.

Convenient Facilities

Guests can enjoy 24-hour front desk service, barbecue facilities, and a mini-market at the property. Free WiFi and parking are available to ensure a comfortable stay for all visitors.

Accessible Location

Located in McKinney and just 48 km away from Dallas-Fort Worth International Airport, TownePlace Suites provides a convenient and accessible accommodation option for travelers.

Book your stay at TownePlace Suites by Marriott Dallas McKinney now to experience a blend of modern comforts and convenient facilities.

Important information:

Please note: this property requires a pet sanitation fee of USD 100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 267 reviews
Cleanliness: 5.69
Service: 10
Location: 9.16
Room Quality: 7.7
Amenities: 8.65
Value for Money: 8.18
Food and Beverage: 9.14
Overall Experience: 8.69
L
Leonard couple us
10
Everything was excellent
2026-04-21 via Nuitee
L
Leonard couple us
10
Everything was excellent
Pros:

a little kitchen, net and everything in the room

Cons:

Room we stayed in was a little small

2026-04-21 via Nuitee
S
Sharon solo_traveller us
8
2026-04-20 via Nuitee
S
Shanae extended_group us
7
2026-04-17 via Nuitee
D
Donna solo_traveller us
10
Great Value! Clean & Quiet
Pros:

Clean room, nice breakfast and the staff were ALL fantastic and friendly.

Cons:

Nothing, this hotel is a great value

2026-04-13 via Nuitee
T
Teri family_with_children us
10
2026-04-06 via Nuitee
N
Nadia solo_traveller fr
10
Un séjour dans un endroit confortable
Pros:

Tout, c’était très bien

Cons:

le petit déjeuner qui n’était pas très riche et pas varié

2026-03-31 via Nuitee
M
Miracle solo_traveller us
9
2026-03-31 via Nuitee
K
Kayla family_with_children us
8
Pros:

The front desk clerks were AMAZING as well as the room. Also the breakfast was delicious.

Cons:

The pool was green and we were not able to take our kids to the pool.

2026-03-24 via Nuitee
D
Donesha couple us
10
Worth the stay, very comfortable and staff is very welcoming.
Pros:

It was great! The room had a small kitchenette with dishes. Very clean the staff was excellent and made sure we had everything we needed.

Cons:

There wasn’t anything

2026-03-15 via Nuitee
M
Maria couple us
9
I had a very relaxing stay for the three nights there.
Pros:

Location and it was a very comfortable place. Breakfast was great too.

2026-03-10 via Nuitee
K
Kristy couple us
9
Comfortable and clean. Great staff
Pros:

Location

Cons:

N/A

2026-03-07 via Nuitee
C
Christina couple us
10
excellent
Pros:

everything about the room was awesome. The staff was amazing and talk to you like your friends. Will definitely stay next time I come to Texas.

Cons:

Nothing it was all great

2026-03-02 via Nuitee
S
Shelley couple us
10
2026-02-22 via Nuitee
A
Amy family_with_children us
4
It had the rooms I asked for but with the cleaning and that I would expect from a Motel 6 knockoff.
Pros:

The breakfast was fine but not impressive. They served VERY green bananas. Breakfast was adaquate other than that. The actual room was what I needed despite the quality.

Cons:

Facility was FILTHY. Felt like a landlord special with paint and filth on EVERYTHING it could be on, cracked bathtub wall tiles, missing lamp shades, burnt out bulbs, broken dresser drawer held together with command strips, fridge stunk, SUPER cheap thin 1 ply scotts toilet paper, spilled goo all down hallway for a full day. Bedroom AC units STUNK as they had not been serviced in a long time and smelt like mold, mildew, and BO. Hallway carpet, walls and doors very dirty. BLASTING music coming from the housekeeping room midday. Boxes all over front entryway. This cleanliness was not a new issue as this level of filth takes a LONG time to get to.

2026-01-19 via Nuitee
N
Nancy family_with_children us
5
2026-01-19 via Nuitee
L
Lloyd couple us
7
2026-01-19 via Nuitee
D
David solo_traveller us
10
2026-01-18 via Nuitee
S
Sarah couple us
10
Fantastic
Pros:

It was clean and the staff was so friendly

2026-01-15 via Nuitee
B
Becky family_with_children us
2
Will never return to this hotel. Probably will avoid anything that has Marriott associated with it.
Pros:

What breakfast???? At 8:45 there wasn't any breakfast. I was it is gone when it is gone. If I wanted I could Uber something in and use the Hotel's tables.

Cons:

Dirty mattresses on pull out beds in both rooms. Dirty tub in one room. Kitchen utensils were not cleaned (looked like they were wiped off and put away). Paper thin walls. I heard my "neighbor" coughing and sneezing all night long. Requested two rooms with 2 queen-size beds, but got two rooms with King-size beds. Was told I was not promised to get what I reserved because I used a 3rd party to book.

2026-01-09 via Nuitee