TownePlace Suites by Marriott Dallas McKinney

Hotels
•
TownePlace Suites by Marriott
8.4 (291 reviews)
1832 Marketplace Drive , McKinney , US
+1 214-726-9030

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Rooms need updating

Categories

Cleanliness
5.69
Several complaints about room cleanliness, including dirty mattresses and bathrooms.
Service
10
Great staff and management, very friendly.
Location
9.16
Convenient location with stores and restaurants nearby.
Room Quality
7.7
Rooms showing age; some were clean but with issues reported.
Amenities
8.65
Good breakfast options, though some items could use improvement.
Value for Money
8.18
Facilities did not meet expectations compared to typical hotel standards.
Food and Beverage
9.14
Breakfast was generally praised, though some items were not satisfactory.
Overall Experience
8.69
Mixed feelings with great staff and service but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:16

Property Description

Modern Amenities

TownePlace Suites by Marriott Dallas McKinney offers modern amenities including an outdoor pool and a fitness centre. Each room is equipped with air conditioning, a full kitchen, and a private bathroom with essential toiletries.

Convenient Facilities

Guests can enjoy 24-hour front desk service, barbecue facilities, and a mini-market at the property. Free WiFi and parking are available to ensure a comfortable stay for all visitors.

Accessible Location

Located in McKinney and just 48 km away from Dallas-Fort Worth International Airport, TownePlace Suites provides a convenient and accessible accommodation option for travelers.

Book your stay at TownePlace Suites by Marriott Dallas McKinney now to experience a blend of modern comforts and convenient facilities.

Important information:

Please note: this property requires a pet sanitation fee of USD 100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.4
Based on 291 reviews
Cleanliness: 5.69
Service: 10
Location: 9.16
Room Quality: 7.7
Amenities: 8.65
Value for Money: 8.18
Food and Beverage: 9.14
Overall Experience: 8.69
K
Katarina • couple • us
2
I’d avoid here if you want decent sleep.
Pros:

The room was cold once it finally cooled down, so that was nice. Location was okay. The room also had plenty of things to cook with, would’ve been nice if we weren’t constantly tired from being kept up or woken up by all the noise. People at the desk at evening/night were helpful and made things easy at least.

Cons:

I never write bad reviews but let me share my experience. We stayed here for a week for an event going on and the noise here was god awful, the laundry room smelled so awful one of the days we stayed so we ended up not using it. Got woken up every, single, morning to someone’s dog howling every single day in the very early hours, even after making a complaint. It lessened a little bit and at least it wasn’t all morning after but with us being busy every day with that event you could imagine us not being amused whatsoever after still getting woken up to that, again, every single day. Our last night there was the worst of it, especially right before our very long drive home, some people had their kids running down the hall screaming on and off between 11pm to 1am. Loud bangs randomly in the night and people constantly moving around or moving things almost all night. I DID NOT get any decent sleep during our entire stay there. Might’ve actually been nice if it weren’t for all the noise but who knows now. Regret giving this place a shot when we could’ve stayed at the last hotel we were at the week before. The other hotel actually had a designated floor for people with pets so we didn’t have to worry about any of that. I could understand ONE day, maybe even two and I tried dealing but an entire week, come on. Don’t make your pet everyone else’s problem if they’re not properly trained.

2026-11-07 • via Nuitee
D
Dodi • solo_traveller • us
8
2026-11-06 • via Nuitee
P
Peters • couple • us
10
My stay was magnificent.
Pros:

Breakfast was terrific, location was great,and overall the clearness was beyond question. The staff was terrific, very helpful and knowledgeable about questions when asked. I thoroughly enjoyed my stay there. As I mentioned to the desk manager I have stayed in many hotels around the world and country, but I never expected something like your hotel.

Cons:

Just keep doing what you are doing. It works.

2026-11-06 • via Nuitee
N
Norma • solo_traveller • us
10
2026-11-01 • via Nuitee
J
Jennifer • family_with_children • us
3
Stay somewhere else
Pros:

Shower water pressure and heat were great.

Cons:

The room smelled horribly - like sewage or rotten food. I asked them to come and see what it was and I never heard back. They said the hotel was full so they couldn't move our room until Sunday night. Breakfast was very average and the area was very messy. The first night we parked by the very back entrance and someone had been smoking pot during the night and the inside of our rental car smelled like it. Truly the worst Marriott stay we have ever had and we are platinum members!

2026-10-16 • via Nuitee
A
Ayman • couple • eg
8
2026-10-10 • via Nuitee
A
Ann • couple • us
10
2026-10-07 • via Nuitee
A
ak • solo_traveller • bg
8
Pros:

The lcaotion was fantastic for me. Breakfast also met my expectations with both sweet and savory options. Coffee was almost always avaliable during the day. The front desk staff were really amazing. But most importantly ms. Jessica was really helpfull and kind person I really appreciate her presence.

Cons:

Fitness center did not have dumbells because I have been told that they were stolen so replacing it would be really good.

2026-10-07 • via Nuitee
Y
Yajahira • solo_traveller • us
9
Pros:

Loved the big rooms with the kitchen

Cons:

Tv wasn't working for a day but it got fixed fast

2026-08-27 • via Nuitee
S
Samia • extended_group • us
10
I will definitely be back!
Pros:

When you first walk in the lobby area is spotless and it smelled soooo good! They gentlemen that checked me in was very nice and helpful.(Sorry I didn’t get his name). But all staff thru out was very nice and helpful.

Cons:

To be honest I don’t have anything to complain about this was my home away from home.

2026-08-25 • via Nuitee
B
Billy • solo_traveller • us
10
2026-08-24 • via Nuitee
T
Tiana • family_with_children • us
10
2026-08-17 • via Nuitee
M
miguel • family_with_children • us
7
Good overall, but with shortcomings in cleanliness.
Pros:

Front desk service in our first day was amazing

Cons:

During a 7-night stay, the room was cleaned only once; I had to ask several times for my trash to be taken out because they didn't come every two days as they were supposed to

2026-08-13 • via Nuitee
M
Mayra • couple • us
10
Wonderful
Pros:

Great location

Cons:

Great price , great customer service and really clean

2026-08-06 • via Nuitee
M
Michael • solo_traveller • us
8
Pros:

Room was comfortable but they layout was weird.

Cons:

No bathtub, only a shower. The room layout had the bed beside tge bathroom, so when laying in bed you can't help but look into the bathroom.

2026-07-20 • via Nuitee
D
Dorothy • couple • us
8
Nice clean & quiet...just extra charges were not noted.
Pros:

Clean and Quiet

Cons:

I did not like that we were charged $25.00 to get in our room that was ready. It was 2:00 and official check in was 3:00. I know it was 1 hour but the room was ready. My husband has health issues and needed to lay down. I checked the website. No notice was there about extra charges. The desk clerk said it was new and it $25.00 an hour therefore we owed an additional $25.00. I would have waited but my husband need to rest. We had other family coming there for a wedding in town. I picked the hotel & everyone else booked rooms. 6 rooms total.

2026-07-16 • via Nuitee
C
Cindy • family_with_children • us
10
We had an enjoyable time.
Pros:

Room was very nice and comfortable. Staff very friendly. Breakfast was good.

Cons:

N/A

2026-07-16 • via Nuitee
K
Karen • solo_traveller • us
8
We enjoyed our stay at this location
Pros:

Was in a quiet and safe area

Cons:

There was nothing that we thought negative about the location

2026-07-12 • via Nuitee
A
April • couple • us
10
Great place to rest on a quick stop thru town.
Pros:

Very Clean, friendly staff, great location.

Cons:

Nothing

2026-07-02 • via Nuitee
C
Christopher • couple • us
9
Pros:

Good value, clean, meets utilitarian needs

Cons:

The "happy hour" at sister hotel is not really walking distance despite the implication that it is

2026-06-22 • via Nuitee