ibis budget Phnom Penh Riverside

Hotels
•
ibis Budget
7.6 (212 reviews)
Lot 11,Street 78,Sangkat Tonle Bassac(Diamond Island) , Phnom Penh , KH
+855 23 991 045

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Great location / close to attractions and meetings
Friendly, helpful staff
Good value for money
Water server on each floor
Japanese-style toilets (liked by some)
Rooms well maintained and efficient for short stays
Nice views in some rooms
Cons:
Intermittent/unreliable Wi‑Fi
Small rooms and cramped bathrooms (shower splash issues)
Limited breakfast options
Inconsistent breakfast charging
Uncomfortable/high pillows
Lack of wardrobe/limited hanging space
Poor placement of toothbrush cup above toilet (hygiene concern)
Occasional lapses in communication about amenities (water bottle timing, breakfast)

Categories

Cleanliness
8
Multiple reviewers explicitly praised cleanliness ('Phòng ốc sạch sẽ', 'very clean', 'Rất sạch sẽ'), though a few hygiene/layout issues were noted (toothbrush cup above the toilet, water splashing from shower).
Service
8.5
Service is frequently described as friendly and helpful ('staff was awesome', 'Friendly and helpful staff', 'Tout le service était au rendez-vous') and staff accommodated plan changes, though there were occasional communication lapses (water-bottle timing, breakfast serving).
Location
9
Location repeatedly praised ('Vị trí tuyệt vời', 'close to my meeting venue', 'close to old china town', 'Great location') and considered a major advantage for guests.
Room Quality
7
Mixed room quality: some rooms described as spacious, comfortable and well maintained, while others were small with cramped bathrooms, unsuitable shower design, high/uncomfortable pillows and limited hanging/storage space.
Amenities
6.5
Amenities are basic and mixed: positives include water servers on each floor and standard toiletries; negatives include unreliable Wi‑Fi ('Wi-fi chập chờn') and limited in-room storage/hanging options.
Value for Money
8
Multiple reviewers call it good/great value for money, appreciating location and room quality for price, though there was at least one complaint about inconsistent breakfast charges.
Food and Beverage
6
Several comments note limited breakfast choices and problems with breakfast service/charging ('limited breakfast choice', charged $5 then $7.06, 'Servir le petit déjeuner comme indiqué').
Overall Experience
7.8
Generally positive overall: consistent good place to sleep, efficient for short stays and well maintained, but impacted for some by small rooms, bathroom layout and breakfast/wi‑fi issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Scenic Riverside Location
Situated along the picturesque Bassac River, ibis budget Phnom Penh Riverside offers a tranquil retreat with stunning views of the river, lake, or city.

Convenient Amenities
Guests can unwind in rooms equipped with modern comforts such as flat-screen TVs, electric kettles, and plush seating areas. The hotel also provides essential amenities like bathrobes, slippers, and complimentary toiletries for a relaxing stay.

Exceptional Services
From currency exchange to tour arrangements, the 24-hour front desk is always ready to assist. Take advantage of the free shuttle service to nearby landmarks and shopping centers, making exploration hassle-free. Plus, with Union Pay accepted, your stay is made even more convenient.

Experience comfort and convenience at ibis budget Phnom Penh Riverside - book your stay now!

Important information:

If you wish to use the parking space, please contact the hotel directly in advance. Specific parking conditions may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

7.6
Based on 212 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 8
Food and Beverage: 6
Overall Experience: 7.8
Q
Quoc Dung • solo_traveller • vn
7
Pros:

Phòng ốc sạch sẽ. Vị trí tuyệt vời.

Cons:

Wi-fi chập chờn, có lúc đá văng tôi khiến ảnh hưởng đến công việc của tôi làm qua mạng.

Đèn phòng tắm cũng có vấn đề. Có lúc mở công tắc vài phút đèn mới sáng.

2026-10-25 • via Nuitee
Y
Yash • family_with_children • sr
8
2026-10-19 • via Nuitee
N
Nidu • solo_traveller • de
10
Great value for money
Pros:

It was close to my meeting venue

2026-10-15 • via Nuitee
M
Mamadou Hady • solo_traveller • gn
9
Un séjour quasiment parfait.
Pros:

Tout le service était au rendez-vous

Cons:

Le faite de ne pas informé de la bonbone à eau à temps pour ne pas souffrir de besoin à boire d'eau.
Servir le petit déjeuner comme indiqué à l'avance.

2026-10-15 • via Nuitee
Q
Quoc Dung • solo_traveller • au
7
Pros:

Điểm cộng:

​Phòng ngủ: Rất sạch sẽ và tươm tất. Giường nằm êm ái, ga trải giường màu trắng sạch đẹp, tạo cảm giác sang trọng.

​

Cons:

Điểm cần cải thiện:

​Bố trí phòng tắm: Không gian phòng tắm quá chật chội. Thiết kế vòi tắm khiến nước rất dễ bắn tung tóe ra ngoài làm ướt phòng, rèm che tắm mỏng và thiếu thẩm mỹ.

​Vấn đề vệ sinh: Khay để ly đánh răng lại được đặt ngay phía trên bồn cầu. Bố trí này rất bất hợp lý, thiếu vệ sinh và tạo cảm giác không thoải mái cho khách.

​Tiện nghi phòng: Gối quá cao và phồng, không thoải mái khi nằm. Phòng cũng thiếu tủ quần áo để treo đồ cá nhân.

2026-09-06 • via Nuitee
K
khanhkngn • extended_group • kr
8
2026-08-28 • via Nuitee
K
kim • solo_traveller • au
7
Pros:

Location, location. For me on my two one night stays it was everything a solo person needed. If I was staying more than say 2 nights ,definitely need a larger room. That said ,it was efficient and well maintained both rooms. Close to old china town and plenty of restaurants at hand.

Cons:

The limited breakfast choice.

2026-08-27 • via Nuitee
M
Marc • couple • re
5
Pros:

hôtel correct pour le prix

Cons:

chambre et salle de bain trop petite

2026-08-21 • via Nuitee
C
Chanboramey • extended_group • kh
8
2026-08-02 • via Nuitee
B
Bruno • solo_traveller • kh
8
2026-07-15 • via Nuitee
M
Musashi • couple • jp
9
Good value for money with nice rooms.
Pros:

It is close to everywhere I went, the room was spacious and there was plenty of space to hang clothes, and toilet and bath are Japanese-style ones which is good. There is also a water server on esch floor which is also good.

Cons:

Maybe more of a confusion is that I was told at check in that breakfast is for $5 and I was charged that amount when I went for the first two days but on the third and fourth day I was charged $7.06.

2026-07-14 • via Nuitee
E
Emirhan • couple • tr
10
2026-07-12 • via Nuitee
N
Noren • couple • kh
9
I love my stay there
Pros:

The location

2026-07-11 • via Nuitee
Y
Yu • family_with_children • mm
7
2026-07-08 • via Nuitee
K
Kristian • solo_traveller • us
10
They're consistent in knowing it's a good place to sleep.
Pros:

The staff was awesome.

It was very clean and the room had a nice view

They also worked with me with a change in plans I had so that was greatly appreciated

Cons:

It was fine there was nothing wrong

2026-07-03 • via Nuitee
X
Xuejun • couple • sg
8
2026-06-20 • via Nuitee
J
Jeremy in CB • couple • kh
7
Suitable, not comfortable.
Pros:

Location suited needs. Was clean. Everything worked. Staff was helpful. Had soap and toilet paper .

Cons:

Room is too small and too limited area or means to hang clothes. IF something were put on the walls for us to hang instead of a TV, would be very nice. Was switched to twin beds from large bed.

2026-06-16 • via Nuitee
L
Liffy • extended_group • nl
2
2026-05-11 • via Nuitee
M
Mohammed • solo_traveller • tt
6
Pros:

Friendly and helpful staff
Great location

Cons:

More breakfast options

2026-05-09 • via Nuitee
栄治 • solo_traveller • jp
7
場所は、よくない、、、ように思いました
Cons:

中華街です、まともなレストランが、ない。レベル低い食堂のみ。

2026-05-04 • via Nuitee