Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Spacious rooms
Cons:
Dirty floors
Hard bed
Inconsistent cleaning

Categories

Cleanliness
7.13
Many reviews mention dirty rooms and insufficient cleaning.
Service
9.6
Staff were very hospitable and went out of their way to ensure a pleasant stay.
Location
9.64
Guests praised the wonderful location with beautiful views.
Room Quality
8.09
Generally good room layouts, but some complaints about condition and cleanliness.
Amenities
8.62
Adequate amenities, but some reviews indicate areas needing improvement.
Value for Money
7.08
Some guests felt the price did not match the quality of stay.
Food and Beverage
7.13
Some guests were disappointed in the lack of hot breakfast options.
Overall Experience
9.1
Most guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:11

Property Description

Luxurious Rooms and Amenities
Indulge in spa baths, wood-burning fireplaces, and private terraces in select rooms at Tremont Lodge & Resort. Unwind in style and comfort during your stay.

Relaxation and Recreation
Take a refreshing dip in one of the outdoor pools, indoor heated pool, or hot tub. Explore the great outdoors with nearby hiking and cycling trails, then come back to relax in the serene surroundings of the hotel.

Concierge Service and Convenience
Count on the attentive concierge service to cater to your every need during your stay. From recommendations on local attractions to assistance with any requests, we are here to ensure your comfort and satisfaction.

Book your stay at Tremont Lodge & Resort now to experience luxury, relaxation, and exceptional service.

Important information:

We are fully renovated and has top notch amenitiesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1775 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 7.08
Food and Beverage: 7.13
Overall Experience: 9.1
D
DARWIN • couple • us
8
We had a good stay. We love the area!
Pros:

Our room was big and spacious. Liked the size of the property.

Cons:

Breakfast was pretty much the same each day. We had to write a note for housekeeping to bring us toilet paper and kleenex.

2026-09-04 • via Nuitee
L
Lehrter • solo_traveller • us
10
Pros:

Room was updated and very clean.

2026-09-04 • via Nuitee
M
Maris • couple • us
10
A relaxing, peaceful, Retreat
Pros:

Very clean and spacious, nice staff and convenient location, just for enough from the traffic but close enough to Jeep attractions like the outpost

Cons:

It’s secluded and beautiful

2026-09-02 • via Nuitee
R
Renae • extended_group • us
8
Overall enjoyed our stay
Pros:

Very relaxing

Cons:

Could be a little cleaner

2026-09-02 • via Nuitee
J
Jeffery • couple • us
8
2026-09-01 • via Nuitee
D
Dawn • couple • us
1
2026-08-31 • via Nuitee
I
Iyanna • solo_traveller • us
10
Exceeding my expectations
Pros:

The room was way bigger in person! I had so much space and it was so nice! I was not expecting the balcony with the rocking chairs either. To continue to exceed my expectations, there was a hammock nearby where I enjoyed my last morning at the the lodge. It was such a beautiful experience and I would definitely come back.

2026-08-30 • via Nuitee
H
Heike • solo_traveller • us
9
2026-08-17 • via Nuitee
E
Ekaterina • family_with_children • us
10
2026-08-17 • via Nuitee
M
Michele • couple • us
10
2026-08-17 • via Nuitee
R
Rhonda • couple • us
10
Had a great time.
Pros:

Pool

Cons:

Nothing

2026-08-13 • via Nuitee
R
Robert • family_with_children • us
8
2026-08-05 • via Nuitee
E
Erin • couple • us
10
Easy to check in after hours. Room was super clean and updated.
Pros:

Quite and clean

Cons:

Looked like a cute resort.

2026-08-05 • via Nuitee
J
Jose • solo_traveller • us
8
Pros:

Good location

Cons:

The first room we were put in had a no glass in the window. The space was covered with a piece of card board!
We were moved to the next room only to find the beds were full of hair! The front desk associate moved us to a third room. The front desk asked us to accept a discount which we gladly accepted. We were told the manager would call us to confirm however the call never came! The front desk associates were apologetic and tried their best to smooth things over. Seems management needs to step in with more attention going forward as they hid behind their associates and didn’t have the professionalism or customer service skills to follow up!

2026-08-02 • via Nuitee
D
Darrel • couple • us
9
Very peaceful place with lots to do if you want to.
Pros:

Room was updated and clean. The grounds were in good shape and I saw improvements from the year prior.

2026-07-24 • via Nuitee
A
AuthorOfSuspense • Couples • Greenville, South Carolina
6
Great location for Cades Cove. Lots of positives, but too many negatives.
Pros:

Overall, this is a great place to stay, especially if you're planning to explore Cades Cove. The location is a 10/10. The amenities seem to be excellent: (I say seem to be because we didn't use any of them, but they're there if you want them.) Grills and firepits, a fitness room, and both an indoor and outdoor pool, and a tennis court. And I can't say enough about the front desk staff — they were friendly, helpful, and quick to respond whenever we needed anything.

We booked a small suite with two rooms and a bathroom, and it was wonderfully spacious. Having the sitting room and bedroom separate was a real gift. I'm not a great sleeper and often get up during the night, so being able to slip into another room without waking my husband was lovely. The fireplace was a nice touch, too. We visited in summer and didn't need the heat, but we still let the flames dance at night just for the ambiance.

Now for the not-so-positives. The moment you walk into the room, you're hit with that "welcome to camp" smell — and since I never loved camp, it wasn't the best first impression. That said, I'll take it over an overpowering perfumey air freshener any day, so there's that.

The rooms themselves are pretty sparse — comfortable mostly, but not luxurious by any stretch. I killed two spiders the first day, one of which had clearly been around a while (its web had "dinner remains"). It was tucked in the corner of the bedroom near the bed, and I cleaned it up myself because there was no way I was sleeping with that there. There's also a large rectangular recess beside the fireplace that sits empty and cobwebbed. I have no idea what's supposed to fill it, but the space needs shelves or something — or it should just be filled in.

Lighting was another issue. The living area is DARK. A floor lamp and a table lamp don't do a whole lot. A couple more floor lamps or an overhead light would make a world of difference.

My husband and I both work while traveling — it's just the nature of our jobs, and we can't fully unplug — so the tech problems were a huge inconvenience. We had internet trouble starting the second day. We logged in fine the night we got here, then it wouldn't connect the next day, and I ended up tethering to my phone's hotspot to get work done on my laptop. Same for the hubs. The TVs were their own saga because they run on internet too. They're Roku TVs which it great. Unless the internet isn't working. And it wasn't.

We got the living room TV working, but not the bedroom one, so they sent a maintenance person down to help. He got the bedroom TV going — and then the living room TV went out. I never did get back online with my laptop. First-world problems, I know, but we're in a first world country and when you pay for something, you expect to be able to use it. On top of that, the mini fridge worked fine, but the freezer didn't, and my ice cream sandwiches melted into a gooey mess.

As for breakfast, they serve a "cold" spread — danishes, pastries, cereal, and the like. We skipped it, since we both prefer a hot breakfast, and drove about 15 minutes to Elvira's instead. That turned out to be a great decision — the food there was phenomenal. HIghly recommend the Chicken and Waffles! In the end, the tech and maintenance headaches added up, and we decided to leave a day early. We spent our last night in Pigeon Forge before driving on to Nashville. Definitely the right move.

Bottom line: Would I stay here again? Maybe — but probably only for a Cades Cove trip, and only for a single night. MAYBE. The location is fantastic, the staff seems great, and the suite layout is a real plus, but the sparse rooms, dim lighting, spotty internet, and maintenance issues hold it back. For future trips, I'll base myself in Pigeon Forge or Sevierville and save Townsend for that one Cades Cove night. Or just skip spending the night altogether.

On a side note, I did ask for a refund for the night we were cancelling and they refused. We were going to be leaving at 7:30-8AM and not returning so they could easily clean and rent the place to another person, but they opted out of that. They offered a 35% refund. Whatever. I'll take it, but probably won't be back.

2026-07-16 • via Tripadvisor
T
Theresa • extended_group • us
10
Excellent staff that were very helpful.
Pros:

Very convenient.

Cons:

Quiet property that was beautiful.

2026-07-13 • via Nuitee
G
Greg • solo_traveller • us
6
Pros:

It was a nice place and I would stay there again the staff was very friendly and helpful.

Cons:

The room a/c never cut off so I would have to turn it off and on to stay comfortable. The room was a Great size but didn't really like the mattress and the tub & shower was just average but it works.

2026-07-13 • via Nuitee
B
Balakuntalam • couple • us
8
Pros:

It was adequate in most respects. Appreciated the quiet. Fairly clean and comfortable room.

Cons:

Would have liked a variety of eggs in the breakfast. A laundromat would have been desirable. Given the price, the value proposition was somewhat weak.

2026-07-08 • via Nuitee
R
Richard • couple • us
10
2026-07-06 • via Nuitee