Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Spacious rooms
Cons:
Dirty floors
Hard bed
Inconsistent cleaning

Categories

Cleanliness
7.13
Many reviews mention dirty rooms and insufficient cleaning.
Service
9.6
Staff were very hospitable and went out of their way to ensure a pleasant stay.
Location
9.64
Guests praised the wonderful location with beautiful views.
Room Quality
8.09
Generally good room layouts, but some complaints about condition and cleanliness.
Amenities
8.62
Adequate amenities, but some reviews indicate areas needing improvement.
Value for Money
7.08
Some guests felt the price did not match the quality of stay.
Food and Beverage
7.13
Some guests were disappointed in the lack of hot breakfast options.
Overall Experience
9.1
Most guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:11

Property Description

Luxurious Rooms and Amenities
Indulge in spa baths, wood-burning fireplaces, and private terraces in select rooms at Tremont Lodge & Resort. Unwind in style and comfort during your stay.

Relaxation and Recreation
Take a refreshing dip in one of the outdoor pools, indoor heated pool, or hot tub. Explore the great outdoors with nearby hiking and cycling trails, then come back to relax in the serene surroundings of the hotel.

Concierge Service and Convenience
Count on the attentive concierge service to cater to your every need during your stay. From recommendations on local attractions to assistance with any requests, we are here to ensure your comfort and satisfaction.

Book your stay at Tremont Lodge & Resort now to experience luxury, relaxation, and exceptional service.

Important information:

We are fully renovated and has top notch amenitiesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1757 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 7.08
Food and Beverage: 7.13
Overall Experience: 9.1
J
Jeff couple us
7
Great place to stay if you’re on a budget and don’t intend to stay in the room very much.
Pros:

The location was great. It was peaceful and relaxing.

Cons:

The rooms are outdated and kind of run down. The toilet seat was broken in our room, the pillows were not great, the only outlets near the bed were behind it, and the bathroom is tiny. The pictures are deceiving about the size.

2026-06-27 via Nuitee
H
Howard solo_traveller us
3
Unaccessible Vacation
Pros:

Location

Cons:

That the handicap accessible rooms were hidden away at rear of property with no walking trails or access to facilities. Entry door was at the rear of the building next to septic tanks. Not handicap accessible at all!!!

2026-06-20 via Nuitee
H
Howard solo_traveller us
3
Smokey Mountain Ripoff
Pros:

Close to the Smokies and Cades Cove

Cons:

Rude unhelpful staff, room not very clean for all the 'upgrades' they did. One of the queen beds was broken. Horrible water pressure in shower (both faucets ran at once), paid for garden view but only saw a couple trees with rocks around them - no flowers. Breakfast was not well stocked or very good. Only 5 tables for as large as the property was.

2026-06-19 via Nuitee
S
Scott extended_group us
10
Cons:

Only issue we had was internet connection to the tv kept going out.

2026-06-18 via Nuitee
R
Rick couple us
10
It was fantastic! We golfed, hiked in the Smokies and saw bears.
Pros:

Location! The rooms were nice , spacious and clean. The staff was very friendly and helpful.

Cons:

This is just too fill in the box! The grass needed to be mowed.

2026-06-16 via Nuitee
V
Vickie extended_group us
10
2026-06-14 via Nuitee
S
Sondra couple us
9
Liked it so much coming back in a month with more family
Pros:

Peaceful

2026-06-12 via Nuitee
D
Denise solo_traveller us
10
Pros:

Our stay exceeded our expectations! The facility was clean. Every staff person we encountered was so nice and accommodating. Looking forward to staying again!!

2026-06-10 via Nuitee
M
Mona couple de
6
2026-06-05 via Nuitee
J
Joseph family_with_children us
10
Fun and relaxing
Pros:

Hotel and room exceeded our expectations. Breakfast was very good. Food was hot. Thank you for a great stay.
.

2026-06-01 via Nuitee
J
Jason couple us
10
Nice weekend getaway
Pros:

Location, it’s within walking distance of some restaurants and shops

Room was large, bed was comfortable

Cons:

It’s a little confusing, but it’s really laid out differently than most hotels, which is not bad, just takes a little longer to get used to where everything is

2026-05-27 via Nuitee
A
Ankit family_with_children us
7
2026-05-25 via Nuitee
J
Jennifer solo_traveller us
8
2026-05-24 via Nuitee
B
Bérangère extended_group fr
6
Je ne recommande pas cet hôtel
Pros:

J’ai payé 300 euros la nuit, je m’attendais à un séjour fantastique et c’était vraiment décevant.

Cons:

La salle de bains est médiocre, pas de placard pour ranger ses affaires, pas de chambre douillette et confortable. Très déçue

2026-05-24 via Nuitee
P
P. couple nl
6
Mooie locatie tov de Smokey mountains. Resort komt niet overeen met de foto’s op de Bookings site
Pros:

De centrale ligging om de Smokey mountains te verkennen.

Cons:

Zwembaden kunnen wel een opfrisbeurt gebruiken. Buitenruimte voor bbq cq chillen worden niet schoongemaakt. Resort is verouderd. Ontbijt ruimte veel te klein voor het aantal gasten.

2026-05-22 via Nuitee
K
Kevin extended_group us
9
2026-05-21 via Nuitee
S
Stay67746446716 Couples
2
Terrible check in procedures, the tv did not work, tiny breakfast area, breakfast not refilled, poor customer service.
Pros:

My husband and I had a terrible experience for a very expensive hotel! Guests are supposed to receive an e-mail up to 24 hours before check in with instructions if arriving late. We received it 3 hours after arriving. On calling the phone number after hours, a call service in Utah is supposed to answer. They did not pick up, leaving us panicked, not knowing if we could check in. Luckily someone was there to check us in late, although the confirmation e-mail said they would not be there. The tv did not work in the sitting area, and we had staff come 4 times to try to fix it over a 4-day period. It never worked, making that space useless. The desk attendant only said, "It worked for me", but later realized the tv never worked. The explanation of room features, amenities, and nearby attractions is a QR code on a small card, and not everyone has a phone to access that, if they see the card. The hot breakfast is only on the weekends, and we and other guests had to continually ask for the cold breakfast items to be replenished. There are 7 tables in the breakfast area to serve 132 rooms. Rooms could be a city block away, preventing guests from taking breakfast back to the room. Parking is horribly limited, and a rally of motorcycle riders was taking up too many parking spaces. Multiple times, 1 rider would use a space for the motorcycle, a space for the truck towing it, a space for the trailer, and a space for a pop-up tent. When asking for a rate adjustment, we were given 15% off, the current going promotional rate for everyone.

2026-05-20 via Tripadvisor
S
Sanders couple us
4
disappointing
Cons:

no working TV, no working Microwave after paying for it

2026-05-20 via Nuitee
M
Monique couple us
6
Pros:

Not impressed

2026-05-19 via Nuitee
L
Laura couple us
3
Pros:

Toliet did not work. TV did not work.

2026-05-18 via Nuitee