Holiday Inn New York City - Times Square by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (3475 reviews)
585 8th Avenue , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Noise from street
Small rooms
Cleanliness issues

Categories

Cleanliness
7.64
Several reviews mentioned cleanliness issues, including small rooms and some rooms not being clean.
Service
9.11
Service was frequently highlighted as friendly and helpful by multiple reviewers.
Location
8.65
The location was mentioned positively as central and convenient for sightseeing.
Room Quality
7.1
Rooms were described as small and occasionally uncomfortable with cleanliness complaints.
Amenities
8.13
Amenities such as luggage storage and mini-fridges received positive mentions.
Value for Money
7.59
Pricing was described as high relative to the quality received.
Food and Beverage
7.64
Breakfast service was criticized; mixed feedback on food amenities.
Overall Experience
8.11
Overall stay was good but marred by some issues, leading to a balanced overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:44

Property Description

Luxurious Accommodation
Experience comfort and convenience at Holiday Inn New York - Times Square South. Each room features a flat-screen TV and a private bathroom with free toiletries, ensuring a relaxing stay in the heart of Midtown Manhattan.

Prime Location
Situated just steps away from the Theater District, Times Square, and Madison Square Garden, our hotel offers the perfect base for exploring all that New York City has to offer. Plus, with La Guardia Airport just 10 km away, traveling to and from the hotel is a breeze.

Modern Amenities
Stay connected with complimentary WiFi throughout the property, making it easy to share your New York adventures with friends and family. Book your stay now at Holiday Inn New York - Times Square South for an unforgettable experience in the Big Apple.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3475 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.11
J
Joana extended_group pt
7
2026-04-04 via Nuitee
C
cheng family_with_children us
4
2026-04-04 via Nuitee
D
dimari solo_traveller us
10
Great stay, had a business meeting and they were very helpful with letting me check in late!
Pros:

How reasonable the price was and how clean the whole building was.

Cons:

I didn’t like how randoms stands on the corner or in front of the building with masks on or just loitering.

2026-04-04 via Nuitee
S
Shipei solo_traveller cn
6
Pros:

相对不贵

Cons:

电梯等太久了

2026-04-04 via Nuitee
W
Williams family_with_children us
10
Pros:

excellent services, Congratulations on all New Improvements.

2026-04-03 via Nuitee
C
Celeste family_with_children us
6
2026-04-03 via Nuitee
M
Mait family_with_children ee
8
2026-04-02 via Nuitee
A
Antoinette family_with_children us
9
2026-04-02 via Nuitee
L
Laurabien family_with_children it
8
Bella vacanza a New York
Pros:

Stanza piccola ma letti fantastici!!!
Bagno tutto ok soprattutto i prodotti Dove
Vista spettacolare
Zona eccezionale

Cons:

Ci vorrebbe almeno un ascensore in più!!!
Armadio veramente piccolo

2026-04-02 via Nuitee
A
Asllan family_with_children us
10
Simply perfect
Pros:

Location and cleanliness

Cons:

NA

2026-04-02 via Nuitee
L
LOTFI solo_traveller fr
10
Pros:

the place

Cons:

nothing

2026-04-01 via Nuitee
J
Javaughnie couple us
10
2026-04-01 via Nuitee
L
LUIS GERMAN solo_traveller co
9
2026-04-01 via Nuitee
G
Giovanni couple us
2
refund for date night that I stayed due to no air-conditioning also my $50 deposit has been on hold for a very long time
Pros:

The location was definitely a plus

Cons:

that the air-conditioning in my room was not working at all. The engineer came up and tried to fix it. The results of that were negative. The front desk manager that was on duty that day a gentleman. Let’s just say that I started to inform him about the air conditioning situation in that room.
The gentleman‘s reply was 100% dismissive. He may no eye contact, and I found that to be quite rude. I also informed him about my request for a refund that I sent to the manager.

2026-04-01 via Nuitee
N
natasha couple pa
10
Excelente
Pros:

Muy bien ubicada, muchos restaurantes cerca y a pocos pasos de puntos de interés como broadway, empire state, Penn Station y la estación de bus nacional, el desayuno en el restaurante estuvo muy rico y con suficiente variedad de donde escoger, las habitaciones son muy cómodas y las mantienen muy limpias durante la estadía, tuvimos la suerte de tener un piso alto con vista al Empire State y estuvo increíble, seguramente volveremos cuando estemos por la ciudad

2026-03-31 via Nuitee
A
Ashley family_with_children us
6
2026-03-30 via Nuitee
J
Joana extended_group us
9
2026-03-30 via Nuitee
M
May Apple family_with_children ca
5
2026-03-30 via Nuitee
L
Lok Yan couple ca
7
2026-03-30 via Nuitee
B
Belcher couple us
5
Great location poor quality
Pros:

The city view

Cons:

Could have had more space.... it's so cramped together

2026-03-29 via Nuitee