Holiday Inn New York City - Times Square by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (3356 reviews)
585 8th Avenue , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Noise from street
Small rooms
Cleanliness issues

Categories

Cleanliness
7.64
Several reviews mentioned cleanliness issues, including small rooms and some rooms not being clean.
Service
9.11
Service was frequently highlighted as friendly and helpful by multiple reviewers.
Location
8.65
The location was mentioned positively as central and convenient for sightseeing.
Room Quality
7.1
Rooms were described as small and occasionally uncomfortable with cleanliness complaints.
Amenities
8.13
Amenities such as luggage storage and mini-fridges received positive mentions.
Value for Money
7.59
Pricing was described as high relative to the quality received.
Food and Beverage
7.64
Breakfast service was criticized; mixed feedback on food amenities.
Overall Experience
8.11
Overall stay was good but marred by some issues, leading to a balanced overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:44

Property Description

Luxurious Accommodation
Experience comfort and convenience at Holiday Inn New York - Times Square South. Each room features a flat-screen TV and a private bathroom with free toiletries, ensuring a relaxing stay in the heart of Midtown Manhattan.

Prime Location
Situated just steps away from the Theater District, Times Square, and Madison Square Garden, our hotel offers the perfect base for exploring all that New York City has to offer. Plus, with La Guardia Airport just 10 km away, traveling to and from the hotel is a breeze.

Modern Amenities
Stay connected with complimentary WiFi throughout the property, making it easy to share your New York adventures with friends and family. Book your stay now at Holiday Inn New York - Times Square South for an unforgettable experience in the Big Apple.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3356 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.11
M
Melvin Grant solo_traveller ph
1
Hopefully when i come back on march my room will be cleaned everyday. Thank you
Pros:

Accessibility to all restaurants and transportation.

Cons:

I stayed for three days but my room has not been cleaned. Housekeeper only change my towels and thats it.

2026-02-14 via Nuitee
F
Fransheska couple pr
10
2026-02-13 via Nuitee
V
Velarde Aliaga family_with_children cl
10
Escapada a NY
Pros:

Excelente ubicacion

Cons:

Lobby muy pequeño

2026-02-13 via Nuitee
J
Jean couple us
10
2026-02-13 via Nuitee
Y
YOLANDA family_with_children co
8
el hotel cuenta con muy buenas instalaciones y super ubicado
Pros:

la hubicación fue excelente muy cerca de las estaciones del metro lo que facilito la movilidad

Cons:

que esta muy cercano a las ventas de canavis y mucho fumador cerca de la puerta de entrada al hotel

2026-02-12 via Nuitee
B
Bryce couple us
10
Awesome good location
Pros:

Good

Cons:

Nothing

2026-02-12 via Nuitee
T
Tivakhon family_with_children us
10
ทุกๆอย่างดีหมด
Pros:

มาจับใข่ วัวกระทิงที่ถนน wallstreet

Cons:

ไม่มีที่จอดรด รถติดตลอดทั้งวัน ทั้งคืน อาหารเอเซียหากินอยากมากๆ

2026-02-12 via Nuitee
F
Fabián extended_group cl
10
Excelente ubicación
Pros:

Excelente alojamiento, cercano a líneas de metro, Times Square y shows en Broadway. Cuenta con Todo lo necesario.

Cons:

Todo bien

2026-02-12 via Nuitee
A
AYDIN couple tr
2
Bidaha tercih etmem sırf otopark yüzünden
Cons:

Otopark ücreti ödedim 55 dolar günlük odadan pahalı resmen

2026-02-12 via Nuitee
C
Chantel couple us
10
2026-02-11 via Nuitee
M
Madison couple us
9
Worth the price and convenient
Pros:

Out front of the hotel is a pretty sketchy scene , small seating area filled with homeless people .

2026-02-11 via Nuitee
S
sabrina extended_group fr
10
Pros:

Très bien belle emplacement belle vue sur le monument
Le personnel très gentil

Cons:

Seul bémol l’eau chaude petit soucys mais qui a était rapidement était fait

2026-02-11 via Nuitee
A
Ali-idris couple ca
8
2026-02-10 via Nuitee
J
Jeziel family_with_children us
8
2026-02-10 via Nuitee
N
Nora couple us
9
2026-02-10 via Nuitee
G
Giraldo couple us
10
2026-02-10 via Nuitee
R
Ramzan family_with_children pk
10
2026-02-09 via Nuitee
M
Mahmoud family_with_children eg
9
It was a nice stay
Pros:

Every thing

Cons:

No thing

2026-02-09 via Nuitee
P
Paul family_with_children gb
1
Pros:

Nothing, terrible service

Cons:

Property cancelled my booking at last minute.

Payment was to be made at property. I notfied them I was checking in at 9pm.

Whilst on a plane to new york said property attempted to take payment from my card. Due to me making the booking well in advance said card was now inactive causing payment to decline.

In this instance the property should have waited until i arrived at the property at 9pm. Instead they cancelled my booking. Once I landed I recieved email confiming cancellation.

I called the property who were no help at all causing me to have to make another booking which cost alot more money as it was last minute.

2026-02-09 via Nuitee
H
Hailey extended_group us
1
Pros:

Nothing they were rude

Cons:

They refused to answer my questions and ignored me.

2026-02-08 via Nuitee