Holiday Inn New York City - Times Square by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (4008 reviews)
585 8th Avenue , New York , us

Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Noise from street
Small rooms
Cleanliness issues

Categories

Cleanliness
7.64
Several reviews mentioned cleanliness issues, including small rooms and some rooms not being clean.
Service
9.11
Service was frequently highlighted as friendly and helpful by multiple reviewers.
Location
8.65
The location was mentioned positively as central and convenient for sightseeing.
Room Quality
7.1
Rooms were described as small and occasionally uncomfortable with cleanliness complaints.
Amenities
8.13
Amenities such as luggage storage and mini-fridges received positive mentions.
Value for Money
7.59
Pricing was described as high relative to the quality received.
Food and Beverage
7.64
Breakfast service was criticized; mixed feedback on food amenities.
Overall Experience
8.11
Overall stay was good but marred by some issues, leading to a balanced overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:44

Property Description

Luxurious Accommodation
Experience comfort and convenience at Holiday Inn New York - Times Square South. Each room features a flat-screen TV and a private bathroom with free toiletries, ensuring a relaxing stay in the heart of Midtown Manhattan.

Prime Location
Situated just steps away from the Theater District, Times Square, and Madison Square Garden, our hotel offers the perfect base for exploring all that New York City has to offer. Plus, with La Guardia Airport just 10 km away, traveling to and from the hotel is a breeze.

Modern Amenities
Stay connected with complimentary WiFi throughout the property, making it easy to share your New York adventures with friends and family. Book your stay now at Holiday Inn New York - Times Square South for an unforgettable experience in the Big Apple.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8
Based on 4008 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.11
A
Amanda family_with_children ca
6
2026-08-22 via Nuitee
A
Amanda family_with_children ca
7
Estadia normal . Nada a declarar . Mesmo com tudo isso a localização superou as expectativas
Pros:

Gostei da atenção em nos trocarem de quarto depois da 1a noite pois o nosso ar condicionado não funcionava.
A vista do meu quarto era linda. E tb quando mostrei a foto da toalha que me enxuguei toda rasgada eles viram o absurdo e acabaram nos recompensando com um café da manhã gratuito ; muito bom por sinal .

Cons:

Nossas toalhas de péssima qualidade( muito finas e rasgadas) e o papel higiênico também muito rude .

Na frente do hotel ( deve fazer parte da rua) tem mesas e bancos onde fica muita gente inclusive mendigos , muita droga e um odor grande . Outro ponto : meu quarto ficou do lado da máquina de gelo e aí era barulho a madrugada inteira pois as pessoas iam lá buscar gelo .
Não tinha microondas 😔mas eu já sabia

2026-08-22 via Nuitee
M
Massimiliano extended_group it
7
Bella Vacanza in famiglia I❤️ NY
Pros:

Posizione centralissima, pulizia delle camere giornaliera

Cons:

Nello spazio antistante c’era un punto di ritrovo di persone che facevano uso di cannabis ed altro. Aggiungo però che erano per i fatti loro senza importunare nessuno. La zona era comunque presidiata dai servizi di sicurezza dell’albergo.

2026-08-22 via Nuitee
L
Lucio family_with_children it
9
Pros:

Posizione perfetta, ottimo rapporto qualità prezzo a New York

2026-08-22 via Nuitee
I
ick solo_traveller us
10
Pros:

Location

Cons:

Nothing

2026-08-22 via Nuitee
F
Francesca couple it
8
Consiglierei questo albergo, perché avendo avuto problemi la prima notte con un rumore fortissimo della strada, non hann
Pros:

L’albergo era in una zona centralissima e se hai la fortuna di capitare in una camera ai piani alti hai una vista stupenda, nel nostro caso sul the edge

Cons:

Il rumore, il primo giorno ci hanno dato una camera sull’ottava al decimo piano ed è stato impossibile dormire, nella seconda camera invece avevamo la macchina del ghiaccio affianco che per qualche notte ha fatto molto rumore

2026-08-21 via Nuitee
D
DAYANA extended_group co
7
CERCA A TODO
Pros:

buena ubicación, muy cerca a la estación de metro , al time square y a la quinta avenida, la habitación cómoda pero un poco pequeña, en general , bien.

Cons:

se sentía un poco inseguro la llegada en la noche por los grupos de personas que se hacían en la entrada del hotel, sería ideal que tuvieran un poco más de control en la zona de la entrada.

2026-08-21 via Nuitee
L
Laura family_with_children es
7
Correcto
Pros:

La habitación es muy amplia.
El hotel está al lado de una estación de metro.

Cons:

La habitación estaba en el lado de las vías del tren y se oía mucho desde temprano por la mañana.
Las ventanas de la habitación no podían abrirse para ventilar.

2026-08-21 via Nuitee
S
Stephen couple gb
8
Loved New York! Great stay and great location
Pros:

Great position

Cons:

Not a lot to dislike!!

2026-08-21 via Nuitee
S
Sándor Leschák solo_traveller hu
10
Home away from home
Pros:

Friendly, helpful, family-like staff, good location, comfortable beds, nice view.

Cons:

-

2026-08-21 via Nuitee
F
Filiberto extended_group es
7
A clean, well-located hotel with excellent staff, though the elevators and entrance area could be im
Pros:

The location was excellent for exploring New York, and the hotel was very clean throughout our six-night stay. The staff were friendly, welcoming, and always helpful.

Cons:

With only two elevators, waiting times were quite noticeable during the busy morning hours. The public seating area outside the hotel sometimes felt less welcoming due to smoking and people lingering there, despite the presence of security, which affected the overall impression of the entrance.

2026-08-21 via Nuitee
A
Alfonso couple it
7
È un 3 stelle quindi giusto non attendersi molto di più ma ci sono comunque aspetti migliorabili
Pros:

Posizione eccellente, box doccia ampio, wi fi ok,cambio asciugamani quotidiano.

Cons:

Alcune prese della corrente per diversi giorni non hanno funzionato, personale disponibile ma il problema non è stato risolto subito. Anche il condizionatore aveva dei problemi (non riuscivamo a spegnerlo la prima volta che siamo entrati in camera), hanno risolto disabilitando il termostato spiegandoci come spegnere direttamente la macchina. In un paio di occasioni ho dovuto contattare o passare io in reception perché il sapone mani o bagnoschiuma/shampoo erano terminati ma durante le pulizie non erano stati ricaricati

2026-08-21 via Nuitee
S
Sandro family_with_children ca
9
2026-08-20 via Nuitee
N
Natalia couple us
10
2026-08-20 via Nuitee
S
Sílvia solo_traveller pt
10
2026-08-20 via Nuitee
E
Eden couple ca
5
Decent stay but not a recommendable location.
Pros:

The location is very convenient, just 2 blocks away from subway station and some of the tourist spots are walkable from the hotel. Very helpful staff and the property has guard-on-duty.

Cons:

I am not comfortable with people hanging out just outside of the property. I won’t recommend it to my girlfriends especially if they will have an all-girls trip.

2026-08-20 via Nuitee
C
claudia solo_traveller it
10
Pros:

Posizione perfetta. Rapporto qualità prezzo.
Personale super cortese.

Cons:

Gestione ascensori complicata nei rush hours, ma i cartelli ti avvisano, quindi la struttura è consapevole. Comunque tempi di attesa gestibili.

2026-08-20 via Nuitee
J
Jorge extended_group cl
10
Buena estadía, volvería
Pros:

Ubicación, comodidad y limpieza

Cons:

Funcionamiento ascensor

2026-08-19 via Nuitee
N
Nicole couple au
9
Amazing
Pros:

It was very clean and it it was in a good location
Staff were really helpful and friendly
If we go to New York again we would stay here again

Cons:

I had already paid for breakfast but it wasn’t in their system so on first day had to go back to room to get proof. Once this was fixed on day one their was no problem afterwards
The credit card charge hasn’t come back to me yet but apparently to that takes about 7days

2026-08-18 via Nuitee
E
elif aslı solo_traveller tr
7
2026-08-18 via Nuitee