The Capitol Kempinski Hotel Singapore

Hotels
Kempinski
9.4 (1883 reviews)
15 Stamford Road , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent breakfast
Very considerate staff
Beautifully restored hotel
Outstanding customer service
Great location
Cons:
Confusion around rates
Lack of effective communication from staff
Insufficient room storage space
Issues with lounge access

Categories

Cleanliness
9.69
Overall positive sentiment with no specific cleanliness mentions.
Service
8.66
Mixed feelings; issues with staff awareness and responsiveness were highlighted.
Location
10
Multiple mentions of good location and easy access.
Room Quality
9.7
Large bedrooms with all amenities were appreciated.
Amenities
9.65
Positive mentions of amenities like the pool and bar.
Value for Money
9.18
Some concerns regarding breakfast charges despite being a premium guest.
Food and Beverage
8.64
Breakfast offerings did not meet expectations, leading to disappointment.
Overall Experience
9.69
Overall good experience but hampered by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:37

Property Description

Luxurious Accommodations in the Heart of Singapore

Prime Location: Situated in Singapore's civic district, The Capitol Kempinski Hotel offers easy access to major attractions like Raffles City Shopping Mall and City Hall MRT Station.

Top-Notch Amenities: From the outdoor saltwater swimming pool to the fitness centre, guests can relax and rejuvenate during their stay. The buffet breakfast is a perfect start to the day.

Convenience at Your Fingertips: With direct access to Capitol Theatre and services like currency exchange and concierge assistance, your comfort and needs are well taken care of at The Capitol Kempinski Hotel Singapore.

Book now for an unforgettable stay in the heart of Singapore!

Important information:

Advance reservations are required for Breakfast, Saltwater Relaxation Pool and Fitness Center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for S$ 59.95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1883 reviews
Cleanliness: 9.69
Service: 8.66
Location: 10
Room Quality: 9.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 8.64
Overall Experience: 9.69
J
João Afonso couple br
10
2026-05-06 via Nuitee
C
Chuc Anh family_with_children vn
9
2026-05-05 via Nuitee
I
Ian couple gb
8
Cons:

Limited food options for a gluten free diet

2026-05-04 via Nuitee
T
Tzu Han couple tw
9
員工友善又親切
Pros:

所有的員工都非常親切且樂於助人!雖然booking的訂單出了點問題,但飯店的工作人員很積極的幫忙確認和處理,態度也很友善,我非常滿意。

Cons:

說實話,沒什麼不滿意的
硬要說的話,應該是水龍頭是老式的,永不太習慣而已。

2026-05-04 via Nuitee
T
Thein couple th
10
2026-05-03 via Nuitee
H
Harley family_with_children au
10
2026-04-29 via Nuitee
M
marian couple ro
10
2026-04-24 via Nuitee
A
Aman couple in
1
2026-04-20 via Nuitee
H
Henry couple gb
10
Enjoyed our stay
Pros:

Central

Cons:

Air con to cold

2026-04-19 via Nuitee
M
mohammed family_with_children gb
8
Good hotel stay for 2 nights.
Pros:

Breakfast was very good, good alternatives, staff were all inviting and professional.

Cons:

Room was small as expected, coming from Langkawi (was in Luxery hotel so roo. Was big with open balcony to smoke).

2026-04-18 via Nuitee
T
Thi Xuan Dung couple vn
9
2026-04-17 via Nuitee
F
Fox family_with_children us
10
I will book this hotel again
Pros:

Loved this hotel. Accomodating staff, excellent location. Room standards matching a 5 star hotel. Great breakfast with local favorites included.

Cons:

I took an upgraded room for 2 days. The only difference between a regular room and the upgraded one is a small glass enclosed balcony. Not really worth the upgrade.

2026-04-16 via Nuitee
S
sören couple se
9
Alltid bra att bo på något av Kempinskis hotel
Pros:

Utmärkt frukost:)

2026-04-13 via Nuitee
J
Jan couple pl
9
2026-04-12 via Nuitee
K
Karen solo_traveller gb
10
2026-04-12 via Nuitee
M
Marietta solo_traveller de
10
Wie immer fantastisch
Pros:

Da ich zum wiederholten Mal da war….bin ich trotz Buchung über booking extrem liebenswürdig und besonders zuvorkommend behandelt worden Chief Concierge Lydia ist beispiellos !

Cons:

Nichts

2026-04-11 via Nuitee
B
Bedrich solo_traveller au
10
Great stay. I will be very happy to return.
Pros:

Excellent location and well trained, pleasant and helpful staff. It was a pleasure to stay in this hotel.

Cons:

Can’t think of anything what I wouldn’t like

2026-04-08 via Nuitee
B
Ben couple au
10
Pros:

Amazing hotel with incredible service. Wonderful breakfast, gorgeous spacious rooms.

2026-04-07 via Nuitee
R
Robyn couple gb
9
Pros:

Excellent location - can also reach a MRT station without going outside. Bagels at breakfast are some of the best outside of the US.

2026-04-06 via Nuitee
M
Marius family_with_children at
8
Cons:

Das Frühstück war für meinen Geschmack nicht gut.

2026-04-04 via Nuitee