The Capitol Kempinski Hotel Singapore

Hotels
•
Kempinski
8.9 (1955 reviews)
15 Stamford Road , Singapore , SG
+65 6368 8888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast with wide variety
Central location near MRT/City Hall and shopping
Attentive, friendly and professional staff (concierge and breakfast team noted)
Spacious, comfortable rooms and beautiful heritage building
Spotless cleanliness reported
Family-friendly atmosphere
Cons:
Small gym and small pool / limited fitness equipment
Some maintenance issues in rooms (door hinge, loose sockets)
Outdated building/furniture in places
Noise issues: public courtyard at night and occasional nearby construction
Inconvenient minibar/tea placement (on balcony for one room)
Occasional staff attitude/management lapses reported
Perception of being pricey for some guests

Categories

Cleanliness
9
Several reviews explicitly note rooms were 'spotlessly clean' and no cleanliness issues were reported.
Service
9.5
Consistent praise for professional, friendly and helpful staff (concierge David, breakfast staff Liza); a few isolated comments about reception/room-staff attitude or management lapses.
Location
9.2
Multiple mentions of excellent central location close to MRT, City Hall and shopping; a few notes about noise from a public courtyard or nearby construction.
Room Quality
8.6
Rooms described as spacious, comfortable and luxurious by many, but several reports of outdated furnishings and minor maintenance issues (damaged hinge, loose sockets, minibar on balcony).
Amenities
7.9
Breakfast and F&B are excellent, but pool and gym were described as small/limited and some in-room amenity placements (minibar/tea) were inconvenient.
Value for Money
8
Mixed sentiment: some guests feel the price is high for the building's condition and expected more, while others felt the service/location justified the cost.
Food and Beverage
9.6
Breakfast repeatedly praised as excellent with huge variety and outstanding service; F&B staff singled out positively.
Overall Experience
9.4
Majority of guests report a wonderful stay, highly recommend the hotel and highlight exceptional service and location; minor issues did not overshadow overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Accommodations in the Heart of Singapore

Prime Location: Situated in Singapore's civic district, The Capitol Kempinski Hotel offers easy access to major attractions like Raffles City Shopping Mall and City Hall MRT Station.

Top-Notch Amenities: From the outdoor saltwater swimming pool to the fitness centre, guests can relax and rejuvenate during their stay. The buffet breakfast is a perfect start to the day.

Convenience at Your Fingertips: With direct access to Capitol Theatre and services like currency exchange and concierge assistance, your comfort and needs are well taken care of at The Capitol Kempinski Hotel Singapore.

Book now for an unforgettable stay in the heart of Singapore!

Important information:

Advance reservations are required for Breakfast, Saltwater Relaxation Pool and Fitness Center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Property Video

Guest Reviews

8.9
Based on 1955 reviews
Cleanliness: 9
Service: 9.5
Location: 9.2
Room Quality: 8.6
Amenities: 7.9
Value for Money: 8
Food and Beverage: 9.6
Overall Experience: 9.4
S
SALEH • solo_traveller • kw
10
Pros:

Great location, amazing service.

2026-11-07 • via Nuitee
J
JULIE • couple • tw
10
Pros:

陽台

Cons:

無

2026-11-03 • via Nuitee
N
Nesrin • couple • at
10
It‘s a old and super interesting hotel with lot‘s of history and friendly staff. Love that
Pros:

Everything was wonderful! We had a few issues with our room, told the receptionist and they immediately changed our room according to our situation. They even compliment us for a free breakfast. What a wonderful and attentive receptionist’s you have!! Thank you! Also the lady‘s in red are awesome. We will be back :)

Cons:

However the pool smelled a little bit too much like chlorine and the daybeds there need a small refresh! :)

2026-11-02 • via Nuitee
S
Stephens • family_with_children • gb
10
Pros:

Everything the staff were very welcoming and helpful the facilities exceptional the restaurant and location was superb

Cons:

There was nothing to dislike i would definitely come back9

2026-11-01 • via Nuitee
P
Phil • couple • gb
10
Wonderful hotel with charm
Pros:

Characterful hotel that feels very stylish and not corporate. Very friendly and helpful staff. Hotel has a very laid back feel.

Cons:

Nothing

2026-11-01 • via Nuitee
K
Karun Sanghi • family_with_children • in
10
Pros:

Beautiful old school hotel. The rooms were really well designed. Everything I needed was there.
The staff was very attentive. The doorman recognised me by the second day.
Breakfast was just amazing. Anything you could imagine was available. Served very nicely.
The bartender was great. Very knowledgeable.

Cons:

Really everything was very good

2026-11-01 • via Nuitee
J
Jin Chul • couple • kr
9
2026-11-01 • via Nuitee
G
Gabriel Horia • family_with_children • ro
7
Good location and excelent staff, but I was expecting more from Kempinski at that amount for a room!
Pros:

Location, staff

Cons:

Old building, old furniture, very small pool, very small gym. Very small lobby.

2026-10-30 • via Nuitee
E
Esther • couple • au
9
Pros:

Breakfast was excellent as well as the location of the hotel as it was easy access from/to the MRT and City Hall. All the staff were very professional and friendly and were very happy to assist us in making our stay pleasurable. We thank David (concierge area) who was informative, very friendly and showed us not only how the new MRT system worked but also anything else we needed to know.
Aso a five star mention to Liza (our buffet breakfast waitress) who was very welcoming, had a great manner and nothing was too much by providing a friendly service and making us feel at home.

Cons:

Our first room we were provided had a balcony where the mini bar and tea/coffee facilities were on the balcony outside of our room which meant everytime you needed a beverage you had to go outside. We were pleasantly surprised when we mentioned it to the front desk they kindly let us have a pick of one of two new different rooms and decide which we would prefer to be moved to. We were very happy with one of the rooms we chose and had a wonderful stay for the 5 days were were there.

2026-10-30 • via Nuitee
E
Elizabeth • couple • fr
10
Wonderful!
Pros:

Fabulous hotel, great location, superb rooms & very helpful and friendly staff

2026-10-30 • via Nuitee
T
THOMAS • solo_traveller • ca
6
2026-10-30 • via Nuitee
F
Filofteia Adriana • solo_traveller • fr
9
Pros:

L’emplacement est parfait ,dans le centre près de tout les objectifs touristiques

Cons:

Nous avons reçu une chambre au dessous d’une zone de travaux . Nous n’avons pas apprécié le fait d’être installé dans cette zone d’hôtel sans nous prévenir qu’il y a des travaux surtout quand tu veux te reposes après 12 heures de vols . Et l’accueil a essayé de nous expliquer qu’ils ne savaient pas , ça dénote un vrais manque de management !

2026-10-29 • via Nuitee
L
LISA • couple • au
8
Can be noisy at night.
Pros:

Location and room sizes

Cons:

Public courtyard at back can be noisy of a night.

2026-10-29 • via Nuitee
Y
Yow Leng • couple • sg
10
2026-10-29 • via Nuitee
Y
YU HAN • couple • tw
10
2026-10-26 • via Nuitee
M
Miho • couple • jp
9
定宿にしたいホテル
Pros:

いつもシンガポールに来るとこちらに宿泊しております。サービスの方も親切で大変良くしていただいてます。朝食も種類が豊富で５日ほど滞在しても飽きる事が無いです

Cons:

特に無し。

2026-10-24 • via Nuitee
G
giorgio • couple • it
7
Piacevole
Pros:

La struttura è magica

Cons:

Il modo di porsi del personale addetto alle camere con il cliente

2026-10-24 • via Nuitee
L
Lorenzo • couple • it
9
2026-10-23 • via Nuitee
S
Shah • couple • bd
7
2026-10-23 • via Nuitee
C
Cemre Nur • couple • gb
10
Good for a business trip
Pros:

The location was great. The facilities in the room were also fine.

Cons:

It is outdated. They (the staff) put you in a position where you could harm their goods, which is super unkind.

2026-10-21 • via Nuitee