Gloria Hotel

Hotels
7.8 (593 reviews)
KN 59 ST , Kigali , rw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Poor cleanliness
No air conditioning

Categories

Cleanliness
7.38
Multiple mentions of cleanliness issues, indicating it requires improvement.
Service
8.85
Staff were friendly and helpful, with many positive mentions about service.
Location
8.39
Location is convenient for city center accessibility, with some complaints about noise.
Room Quality
6.84
Several complaints noted about room maintenance and amenities.
Amenities
6.87
Issues reported with the absence of air conditioning and inadequate showers.
Value for Money
7.83
Value perceived as fair, though some amenities and services were lacking.
Food and Beverage
8.38
Breakfast options received positive reviews, though some feedback was negative.
Overall Experience
7.85
Overall mixed experiences with both good and bad aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

City Views and Modern Comforts
Gloria Hotel in Kigali offers a blend of city views and modern amenities. Each room is equipped with a flat-screen TV, ironing facilities, and a private bathroom with complimentary toiletries.

Dining and Relaxation
Indulge in delicious meals at the hotel's restaurant, unwind with a drink at the bar, or socialize in the shared lounge area.

Convenience and Accessibility
With a 24-hour front desk, luggage storage, and car hire services, Gloria Hotel ensures a convenient stay for all guests. Explore Kigali City Market just 200 meters away or venture further to Akagera National Park.

Experience the perfect mix of comfort and convenience at Gloria Hotel. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KGL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 593 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 6.84
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 7.85
A
arebo • solo_traveller • et
10
2026-06-24 • via Nuitee
E
Eva • solo_traveller • es
10
2026-06-20 • via Nuitee
G
george • solo_traveller • tz
10
Great breakfast
Pros:

Clean

Cons:

Good Location

2026-06-19 • via Nuitee
I
Issa Musa • solo_traveller • tz
8
2026-06-18 • via Nuitee
A
Abdul • solo_traveller • gh
6
2026-06-16 • via Nuitee
N
Noora • solo_traveller • fi
6
2026-06-15 • via Nuitee
A
Anysie • solo_traveller • ke
6
Cons:

Rooms without ac

2026-06-14 • via Nuitee
I
Idibore • solo_traveller • ng
8
I can recommend the hotel to others
Pros:

No reading table and chair in room 405. The chair seen is good for visitors

Cons:

See above, no reading table and chair in room 405

2026-06-14 • via Nuitee
S
SAMMY BAYA • solo_traveller • rw
10
2026-06-12 • via Nuitee
M
Mpabenda • solo_traveller • cd
7
2026-06-12 • via Nuitee
M
Maude Anne • solo_traveller • zw
4
2026-06-11 • via Nuitee
C
Chimaobi • solo_traveller • ng
10
Pros:

Everything about the hotel starting from location to room to wifi to wonderful breakfast...

Cons:

Nil

2026-06-09 • via Nuitee
M
Mohamadou • solo_traveller • fr
10
Pros:

Magnifique je recommande mon prochain séjour à Kigali serai dans cet hôtel

2026-06-08 • via Nuitee
W
Winnie • solo_traveller • za
9
I enjoyed Kigali! Clean and peaceful
Pros:

The staff is very friendly, the food taste is great, fresh and healthy. They are very generous with food. The guy who was assisting with serving food (i forgot his name🫣, extremely professional) & pays attention to details.

Cons:

They clean the room daily but never checked the toilet paper. I had to ask for toilet paper. My colleague from another room had a similar issue of toilet paper. The room lacked adequate ventilation, after bathing i needed to open the door for fresh air. Cleanliness was a priority to them🙏🏻

2026-06-08 • via Nuitee
A
Adegoke Moyinoluwa • couple • ng
10
Great !
Pros:

Friendly staff members. Facility was clean and safe

Cons:

Nothing

2026-06-07 • via Nuitee
A
Adamu • couple • ng
8
I actually enjoyed my stayed at the hotel their staff were so friendly and professional. I love the breakfast.
Pros:

The cleanest and the location.

Cons:

None

2026-06-04 • via Nuitee
E
Enoch • solo_traveller • ug
7
2026-06-03 • via Nuitee
S
Sharon • solo_traveller • ke
10
Pros:

Everything was okay, the staff were very helpful and resourceful especially Miguel and the night shift waiter I didn't get the name well.

Cons:

Nothing

2026-06-03 • via Nuitee
T
Thato • solo_traveller • bw
7
1 night stay
Pros:

The breakfast was excellent, the staff were so nice from reception to the restaurant.

Cons:

The furniture in the room ia a bit old

2026-06-02 • via Nuitee
T
Tarig • solo_traveller • sa
10
2026-06-02 • via Nuitee