Gloria Hotel

Hotels
7.8 (614 reviews)
KN 59 ST , Kigali , RW

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Poor cleanliness
No air conditioning

Categories

Cleanliness
7.38
Multiple mentions of cleanliness issues, indicating it requires improvement.
Service
8.85
Staff were friendly and helpful, with many positive mentions about service.
Location
8.39
Location is convenient for city center accessibility, with some complaints about noise.
Room Quality
6.84
Several complaints noted about room maintenance and amenities.
Amenities
6.87
Issues reported with the absence of air conditioning and inadequate showers.
Value for Money
7.83
Value perceived as fair, though some amenities and services were lacking.
Food and Beverage
8.38
Breakfast options received positive reviews, though some feedback was negative.
Overall Experience
7.85
Overall mixed experiences with both good and bad aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

City Views and Modern Comforts
Gloria Hotel in Kigali offers a blend of city views and modern amenities. Each room is equipped with a flat-screen TV, ironing facilities, and a private bathroom with complimentary toiletries.

Dining and Relaxation
Indulge in delicious meals at the hotel's restaurant, unwind with a drink at the bar, or socialize in the shared lounge area.

Convenience and Accessibility
With a 24-hour front desk, luggage storage, and car hire services, Gloria Hotel ensures a convenient stay for all guests. Explore Kigali City Market just 200 meters away or venture further to Akagera National Park.

Experience the perfect mix of comfort and convenience at Gloria Hotel. Book now for an unforgettable stay!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KGL

Location

Guest Reviews

7.8
Based on 614 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 6.84
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 7.85
C
Catherine • solo_traveller • ng
8
2026-10-31 • via Nuitee
M
Mohamed Patrice • solo_traveller • ml
5
Moyen
Pros:

Le petit déjeuner et la taille des chambres

Cons:

Beaucoup de coupures de courant , parking inexistant, moquette vieillissante et sale

2026-10-30 • via Nuitee
O
Olayemi • solo_traveller • fr
1
Mauvais
Pros:

Rien

Cons:

Moquette tachée + pas de climatisation (un ventillateur nous a été fourni + coupure de courant pendant plus de 3 heures + pas de possibilité d'ouvrir les fenetes et emplacement très très bruyant

2026-10-29 • via Nuitee
V
VIKPONSI ANGELE • extended_group • tg
8
un séjour mémorable je compte bien y retourner
Pros:

le petit déjeuner est super, le personnel respectueux et accueillant, la vue depuis la chambre est très belle....et le calme la nuit est juste parfait.

Cons:

le feedback n'est pas prompt au niveau de Booking et l'hôtel en cas de changement concernant la réservation et cela est un peu embarrassant

2026-10-28 • via Nuitee
S
Samon Katikiti • solo_traveller • tz
8
2026-10-26 • via Nuitee
W
Wagdy • couple • sa
10
Pros:

They hotel was so clean and quiet & employees they was so honest and always giving good smiles specially receptionist john , love for all of you

Cons:

Nothing

2026-10-20 • via Nuitee
U
Uwe • solo_traveller • de
3
Hotel hoffentlich im Aufbruch
Pros:

Restaurant

Cons:

Zustand der Zimmer

2026-10-11 • via Nuitee
G
Gloria sharon • couple • ug
6
2026-09-17 • via Nuitee
G
Gift • solo_traveller • ng
10
It was an excellent and exceptional service and I felt like a queen
Pros:

Everything was perfect, the staffs were lovely and helpful. Always willing to help I will totally recommend
Their food is top notch

Cons:

Nothing

2026-09-12 • via Nuitee
M
Marcos • extended_group • mz
7
2026-09-09 • via Nuitee
I
ibraimo • extended_group • mz
9
Pros:

Os funcionarios sao excelentes e muito prestativos. Os recepcionistas sao muito atenciosos, e os outros funcionarios tambem, tanto da limpeza como do restaurante.
No dia em que fizemos o check in e o check out encontramos uma recepcionista que foi muito prestativa e apoiou bastante para aquilo que era a nossa preocupacao.
Tem um excelente e variado pequeno almoco e o Hotel esta muito bem localizado

2026-09-09 • via Nuitee
P
Patrick • solo_traveller • mw
7
2026-09-08 • via Nuitee
N
Nelson Mario • extended_group • mz
7
segurança e tranquilidade características do Hotel Gloria
Pros:

A proximidade do centro de Kigali, a pouca distância do Centro de Conferências onde decorria o evento da ESAAMLG, constituiu uma das razões da minha escolha, uma vez que me desloquei àquele país precisamente para participar no referido evento. A localização era tão conveniente que, inclusive, poderia deslocar-me a pé até ao local da conferência. e igualmente do pessoal os funcionarios do hotel principalmente da recepcionista que nos recebeu foi muito prestativa, infelizmente nao tenho o nome dela para agradecer a disponibilidade.

Cons:

A falta de ar condicionado, que foi remediado por ventoinha.

2026-09-08 • via Nuitee
A
Abu • solo_traveller • mz
7
Pros:

Good bed

Cons:

Some problems with hot water but solved after 3 days.
AC wasn't work properly.

2026-09-07 • via Nuitee
N
Nádio • extended_group • ao
10
Excelente
Pros:

Do atendimento no geral mas especificamente da cordialidade e educação dos funcionários. Desde o pessoal da Recepção ao pessoal da limpeza.

Cons:

Aumentar o leque de opções ao pequeno almoço. Não é péssimo mas pode ser melhorado. Entretanto, no geral gostei.

2026-09-07 • via Nuitee
D
Didier • solo_traveller • rw
6
Pros:

Had an amazing dinner at the restaurant and Breakfast wa amazing.

Cons:

Cleanless,should be improved.

2026-08-31 • via Nuitee
F
Funmi • couple • ng
7
Beautiful 😍
Pros:

Amazing breakfast.

Cons:

The location

2026-08-25 • via Nuitee
A
Aresto • couple • ug
8
2026-08-25 • via Nuitee
E
EMMANUEL • couple • ug
2
Pros:

Nothing

Cons:

The property doesn’t reflect what’s in the pictures

Dusty carpet and the noise outside is terrible. We requested for our money and they charged us 20% off each day but we accepted to pay otherwise the 8 days would have made us regret our stay in Kigali

2026-08-25 • via Nuitee
M
Mthunzi • solo_traveller • sz
7
Pros:

The people and the breakfast and it was very clean. I would recommend it
Very good location, very friendly staff, they speak English, and really very good fruity breakfast

Cons:

Where i stayed, which ass a good place, the water was not hot. There would be episodes of called water, the hot comes in the middle bathing stain very cold water. I should say that may be it's the fourth floor. The first room. I stayed in had good hot water, but it very small, in the middle, no windows and no air-conditioning, hot. They also have very small creen TV

2026-08-23 • via Nuitee