Gloria Hotel

Hotels
7.8 (596 reviews)
KN 59 ST , Kigali , rw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Poor cleanliness
No air conditioning

Categories

Cleanliness
7.38
Multiple mentions of cleanliness issues, indicating it requires improvement.
Service
8.85
Staff were friendly and helpful, with many positive mentions about service.
Location
8.39
Location is convenient for city center accessibility, with some complaints about noise.
Room Quality
6.84
Several complaints noted about room maintenance and amenities.
Amenities
6.87
Issues reported with the absence of air conditioning and inadequate showers.
Value for Money
7.83
Value perceived as fair, though some amenities and services were lacking.
Food and Beverage
8.38
Breakfast options received positive reviews, though some feedback was negative.
Overall Experience
7.85
Overall mixed experiences with both good and bad aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

City Views and Modern Comforts
Gloria Hotel in Kigali offers a blend of city views and modern amenities. Each room is equipped with a flat-screen TV, ironing facilities, and a private bathroom with complimentary toiletries.

Dining and Relaxation
Indulge in delicious meals at the hotel's restaurant, unwind with a drink at the bar, or socialize in the shared lounge area.

Convenience and Accessibility
With a 24-hour front desk, luggage storage, and car hire services, Gloria Hotel ensures a convenient stay for all guests. Explore Kigali City Market just 200 meters away or venture further to Akagera National Park.

Experience the perfect mix of comfort and convenience at Gloria Hotel. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KGL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 596 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 6.84
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 7.85
B
Bachir • solo_traveller • et
7
2026-07-18 • via Nuitee
S
Samuel • solo_traveller • ng
9
I enjoyed my stay and was treated like a king and champion
Pros:

The Breakfast and the speed at which they attend to customers was just out of this world

Cons:

Nothing

2026-07-15 • via Nuitee
P
Patrick • solo_traveller • ug
8
Cons:

The light sippikg through bedroom curtains

2026-07-15 • via Nuitee
E
Ebehiriere • solo_traveller • ng
5
Not a comfortable stay
Pros:

The room was clean

Cons:

The air conditioner didnt work

2026-07-14 • via Nuitee
E
Elvire Hortense • solo_traveller • cm
9
Agréable me permettant de penser à revenir à Gloria Hôtel
Pros:

Petit déjeuner était au complèt, équilibré, un self service, super et appétisant. Bien positionner dans un coin du balcon où l'air passait, c'était vraiment agréable et relaxant.

Cons:

La poubelle dans ma chambre n'avait pas été vidé pendant toute une journée

2026-07-13 • via Nuitee
M
Merinda • solo_traveller • au
10
Everything was good!
Pros:

Everything was good. From check in to check out, breakfasts, dinners to the room. I enjoyed the outdoor/indoor dining experience with a great view of the busy CBD of Kigali. In a terrific location close to everything. Immaculately clean. 24 hour front door security. The staff were very nice and friendly.

2026-07-06 • via Nuitee
A
Abdulqader • couple • sa
8
Nice experience
Pros:

Location

2026-07-05 • via Nuitee
A
Abdul • couple • gh
7
Pros:

The room

2026-07-03 • via Nuitee
A
arebo • solo_traveller • et
10
2026-06-24 • via Nuitee
E
Eva • solo_traveller • es
10
2026-06-20 • via Nuitee
G
george • solo_traveller • tz
10
Great breakfast
Pros:

Clean

Cons:

Good Location

2026-06-19 • via Nuitee
I
Issa Musa • solo_traveller • tz
8
2026-06-18 • via Nuitee
A
Abdul • solo_traveller • gh
6
2026-06-16 • via Nuitee
N
Noora • solo_traveller • fi
6
2026-06-15 • via Nuitee
A
Anysie • solo_traveller • ke
6
Cons:

Rooms without ac

2026-06-14 • via Nuitee
I
Idibore • solo_traveller • ng
8
I can recommend the hotel to others
Pros:

No reading table and chair in room 405. The chair seen is good for visitors

Cons:

See above, no reading table and chair in room 405

2026-06-14 • via Nuitee
S
SAMMY BAYA • solo_traveller • rw
10
2026-06-12 • via Nuitee
M
Mpabenda • solo_traveller • cd
7
2026-06-12 • via Nuitee
M
Maude Anne • solo_traveller • zw
4
2026-06-11 • via Nuitee
C
Chimaobi • solo_traveller • ng
10
Pros:

Everything about the hotel starting from location to room to wifi to wonderful breakfast...

Cons:

Nil

2026-06-09 • via Nuitee