Newtown Plaza Hotel

Near to tourist spots

Exhaust fan is not working on the room that was given. Slow wifi signal maybe due to number of guest connected. But other than that 5 star service.

Very good short stay experience. The buffet were amazing.

Our room was large and clean, however lacked basic facilities one would expect even in a 3 star establishment such as no fridge (room across the hall had one), no USB ports, no iron or hairdrier no hotel director of services. The walls were paper thin and overhearing other guests and hotel staff conversations at all hours was unwelcomed. Two double beds were quite firm but bed bases were essentially a timber box that the mattress sat in meaning that wacking your shin on a corner was easy and painful. The room looked a little tired and over due for a refresh. Unable to turn off the bathroom lights completly.
The staff were typically pleasant and polite with one exception. The woman incharge of the buffett checkin counter was rude and condescending (a point noted by others in their reviews).

Excellent location and staff are very helpful and nice.
Rooms could use a little updating especially the bathroom sinks, showers and lights in the vanity does not work on both our rooms and it’s way too dark to get ready.

Good value, spacious room, good food and fabulous Christmas decorations

friendly staff, attend to customers need
will highly recommend
great staff , well trained

Need to improve amenities and bathroom .
Too many staffs but not very attentive to customer’s needs!

Improve amenities and bathrooms.

Would recommend

Breakfast Buffet

Perfect

Price is the only thing thats nice.

We stayed here for 2 nights, we got the deluxe room with nice view. The place is nice. The room has a ceiling fan. It can get hot at times with only the ceiling fan cooling the room. Fortunately, we got the room with veranda and we just left the veranda door open to let cool air come in. Most rooms don't have veranda.

I am only disappointed with the breakfast. Supposedly, breakfast buffet should be ready by 7am. At 7am the buffet is not yet complete. Coffee is still brewing and not ready.

If you are on a limited budget, this will suffice. Rooms are just ok. No mini bar or fridge. They provide bathrobes.

Parking is not a problem. Problem is that the hotel does NOT have a drop-off area. PWD access is NOT well designed.

The hotel is not very impressive, most elements are run down. About every elment is either stained or chipped or just generally worn.
Rooms are bare, not even a fridge is available. Breakfast buffet was ok.

Went here last weekend with my family. We went there 4 hours earlier than check in time, and we were happy to have used the pool while waiting (tho the water was really cold to swim in) and checked in an hour earlier. Everything was great, staff were very friendly and accommodating. The only thing that I think needs to be worked on is the cleanliness of the carpet on the alley, it was dirty on the 6th floor, otherwise, everything was perfect. My son loved our stay and so I would definitely book again here!

Went here last weekend with my partner and son. We came in 4 hours early, and we were allowed to use the pool while waiting. We were allowed to checked in an hour earlier too. Staff are friendly and room service was a breeze. The only thing I can comment is the carpet in the 6th floor, it was a little dirty and unkempt going to our room, and wish they have a bidet in the bathroom, otherwise, everything was great. Will definitely book here again!

There were cracks on the walls of our room. Wooden flooring was squeeking. At times no hot water.

Location is good, parking was not a problem. Food was okay. Gym was good.

We reserved for 2 rooms here and each room is supposedly good for 4 person but a room's bed is only comfortable for 2person, because of its small sized bed, it's just food that we add for extra beds that's why we somehow have slept comfortably..no bidet, towels looks so overused, exhaust fan in our room's cr is not working..one of the reason why we chose this hotel is because of their pool, but sadly, our children were'nt able to use it because it has no heater..

The room was very hot. We opened our windows to sleep at night but was still very hot. No air conditioning and the fan was set that it could not be reset to make the room cooler. The towels were very old and the robe was torn.