Just Inn Hotel

Hotels
7.8 (524 reviews)
Hocapaşa Mah. Saffeti Paşa Sok. No:9 Sirkeci - Fatih , Istanbul , tr

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very dirty
Room condition poor

Categories

Cleanliness
5.08
Multiple reviews highlight dirtiness and unclean conditions, significantly impacting the score.
Service
9.55
Some staff were noted as helpful and friendly, but there were inconsistencies in service quality.
Location
10
Multiple reviews praised the hotel's proximity to key attractions.
Room Quality
6.04
Negative feedback regarding broken facilities and uncomfortable bedding lowered the score.
Amenities
8.07
Amenities were found lacking; the hotel needs emergency restoration.
Value for Money
7.03
Guests felt the price did not match the quality received.
Food and Beverage
9.08
Breakfast service was satisfactory, but nothing exceptional was reported.
Overall Experience
7.57
Overall mixed feelings due to significant issues balancing the positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:52

Property Description

Prime Location in Sirkeci District
Just Inn Hotel, a stone's throw away from Gulhane Park and the iconic Sultanahmet area, offers unparalleled convenience for exploring Istanbul's historic treasures.

Comfortable and Well-Equipped Rooms
The air-conditioned and soundproof rooms at Hotel Just Inn feature modern amenities such as flat-screen TVs, minibars, and work desks, ensuring a comfortable stay for every guest.

Exceptional Services and Facilities
From complimentary tea/coffee services to 24-hour concierge assistance, the hotel caters to every need. Enjoy a meal on the terrace, take advantage of the airport shuttle service, and explore the city easily with the nearby Gulhane Tram Station.

Experience the best of Istanbul at Just Inn Hotel. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 524 reviews
Cleanliness: 5.08
Service: 9.55
Location: 10
Room Quality: 6.04
Amenities: 8.07
Value for Money: 7.03
Food and Beverage: 9.08
Overall Experience: 7.57
N
Nigar • couple • az
10
The stuff is very polite🙏🏻
Pros:

Location

2026-04-17 • via Nuitee
S
Sanjar Alikhonov • solo_traveller • uz
8
Pros:

small budget hotel. good location.

Cons:

breakfast not liked.

2026-04-06 • via Nuitee
A
Azimboyev • solo_traveller • uz
5
2026-01-25 • via Nuitee
F
Fouad Mohamed • extended_group • dz
9
Great experience overall, especially for the price
Pros:

The room was clean and comfortable, and the location was very convenient for moving around the city.
The breakfast was good with enough variety, and the staff were friendly and helpful during our stay

Cons:

The room was a bit small

2026-01-20 • via Nuitee
S
SADIGOVA • couple • az
10
2026-01-19 • via Nuitee
J
Julián • solo_traveller • es
7
2026-01-19 • via Nuitee
K
Kateryna • family_with_children • gb
9
Pros:

Отдыхали в последнюю неделю мая 2025 года, по традиции каждый год встречаемся с родными в Стамбуле именно в этом районе. В этот раз заселились в этот отель. Прекрасное расположение! Чисто, приятно что воду приносили каждый день, убирали, полотенца и белье всегда свежие. Спасибо большое персоналу отеля за внимательность, сердечность и доброе отношение. Отдельная благодарность администратору Максиму за готовность помочь подсказать, за простое дружелюбное общение. Приедем еще!)

2026-01-19 • via Nuitee
M
Maria Florencia • family_with_children • es
10
Espectacular
Pros:

La atención ! La ubicación, los empleados del hotel muy serviciales

2026-01-15 • via Nuitee
S
Stefano • solo_traveller • it
7
Pros:

La posizione e la pulizia

Cons:

Andrebbe rinnovato specialmente il bagno

2026-01-14 • via Nuitee
M
Milena • solo_traveller • rs
7
Good price for the location
Pros:

The location is great, and the staff is kind and helpful. I booked a single room, and it is small but has everything you need for a few days' stay. The air conditioner in the room was not working, and they provided a small fan/heater, but the bathroom was well-heated by the central system radiator.

Cons:

It could be cleaner and better maintained. It is a bit noisy because of the air conditioners and other machines in the yard behind.

2026-01-14 • via Nuitee
Y
Yusuf Ahmad Hijazi • solo_traveller • jo
1
تجربة فاشلة بائسة
Pros:

الموقع جميل

Cons:

الحذر الحذر الحذر ،
نصيحتي ان لا تقربوا من هذا الفندق،
الفندق جدا جدا وسخ ،مليء أوساخ وقاذورات،

الفراش غير نظيف، المناشف غير نظيفة،
الحمام مكسور وغير نظيف،
الفندق جدا جدا ضيق ، لا تستطيع المشي في الغرفة ،
دفعت 520 يورو
نمت ليلة واحدة وتركت الفندق رغم اني دافع مبلغ كبير،
تركت الفندق وخرجت وحجزت مع عائلتي فندق اخر
خسرت اموالي لكن ربحت صحتي وصحة عائلتي،
لا انصح ابدا ابدا بهذا الفندق

2026-01-08 • via Nuitee
F
Faatimah • solo_traveller • mu
4
Average
Pros:

The hotel’s location was walking distance to Eminonu, Gulhane and Sultanahmet. Mr Mustapha was helpful

Cons:

Since there was tram near, taxi drivers would not like to stop near the hotel. The heater was not working properly in the room. Some of the staff a the front desk do not understand basic English.

2026-01-07 • via Nuitee
A
Artem • solo_traveller • cz
7
2026-01-06 • via Nuitee
K
Kristians • solo_traveller • lv
9
Pros:

Супер локация, все главные достопремичательности рядом

Cons:

-

2026-01-05 • via Nuitee
F
Faris • couple • ba
4
Pros:

Only good thing in this hotel is staff. Very friendly people.

Cons:

The hotel needs emergency restoration. It is also very small and old, so you can't clean something that is too old. After the stay, every negative review turns out to be 100% true.

2026-01-04 • via Nuitee
L
Lazar • family_with_children • rs
6
Pros:

Location, staff

Cons:

The heating was bad, it was non existing

2026-01-04 • via Nuitee
R
Rana • solo_traveller • lb
6
حبذا الاخذ بعين الاعتبار ملاحظاتنا ليس للنقد إنما للوصول للأفضل
Pros:

خدمة العمال في الفطور الصباحي والنظافة ممتاز
خدمة بعض موظفي الاستقبال جيدة
المكان هادئ والموقع مناسب

Cons:

بعض الموظفين في الاستقبال لم يتجاوبوا مع الطلبات
ولم يتم اخبارنا عن مشكلة صحية موجودة في الغرفة
حصل فصل للمكيف اخر ايام الاقامة وذلك في شهر ديسمبر ؟؟؟ شهر البرد
فرشة السرير غير مريحةومستهلكة جدًا في الغرفة
لايوجد سرير كبير للازواج بل سريرين منفصلين

2026-01-04 • via Nuitee
H
Hisham Ibrahim Mansy • couple • eg
1
2026-01-04 • via Nuitee
R
Rehab • solo_traveller • eg
1
Overall, the hotel failed to provide the basic conditions and services reasonably expected from a licensed hospitality p
Pros:

Location

Cons:

This review is written to formally document a serious failure in service standards and guest safety during my stay at Just Inn Hotel.
• The heating system (air conditioning) was non-functional in all rooms, despite outdoor temperatures being below zero, which constitutes a basic habitability and safety issue.
• After three full days of repeated complaints to the reception, a portable heater was provided; however, it was defective and ineffective.
• The following day, the heater was removed without prior notice, consent, or explanation, leaving the room again unheated.
• Single rooms are unreasonably small, poorly designed, and back-facing, overlooking only ventilation shafts and the rear of the building, which was not adequately disclosed at the time of booking.
• Television service in single rooms is severely limited to only three news channels.
Reception staff stated that the TV is not smart and cannot access Turkish channels, while double rooms clearly provide local channels, indicating unequal service standards between room categories.
• Food quality was unacceptable and highly repetitive throughout seven consecutive days, with no reasonable variety or adherence to expected hospitality standards.
• I officially reported all issues to Booking.com during the stay, yet no corrective action, room change, refund, or adequate solution was offered, resulting in continued exposure to these conditions.

Based on the above, this hotel demonstrates poor management, lack of transparency, and failure to meet basic hospitality obligations.
I do not recommend this property, particularly during winter, and believe potential guests should be fully informed before booking.

2026-01-03 • via Nuitee
S
Syed Ali • couple • sg
10
Pros:

The best hotel with good location

Cons:

None

2026-01-02 • via Nuitee