Chalet Shiga

Hotels
Independent
8.6 (21 reviews)
Ichinose, Shigakogen, Yamanouchi, Shimotakai-gun, 381-0401 , Yamanouchi , JP

Facilities

Free WiFi
Luggage storage
Ski storage
Concierge service
Wheelchair accessible
Elevator
Gift shops or newsstand
Downhill skiing nearby
Ski storage
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Comfortable beds
Nice modern lounge
Cons:
Expensive breakfast
Limited parking
No spa services
Staff not super friendly

Categories

Cleanliness
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Service
7.9
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.6
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.9
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.4
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.9
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8.1
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 03:16

Property Description

Ski-in/Ski-out Access:
Indulge in convenient ski-in/ski-out access after a thrilling day on the slopes.

Dining and Entertainment:
Savor delicious meals at the hotel's restaurant, enjoy drinks at the bar/lounge, or grab a snack at the coffee shop/cafe.

Convenient Amenities:
Take advantage of complimentary Wi-Fi, concierge services, ski storage, and other features like a computer station, luggage storage, and laundry facilities.

Experience the ultimate ski getaway at Chalet Shiga in Yamanouchi. Book now for an unforgettable adventure in the Shiga Highlands.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 09:30 AM
Airport code: MMJ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.6
Based on 21 reviews
Cleanliness: 7.8
Service: 7.9
Location: 8.6
Room Quality: 7.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.9
Overall Experience: 8.1
M
Mike partner
10
Pros:

FANTASTIC! What a wonderful stay and cannot wait to go back. Sato-san and the entire staff were amazing to us during our visit with them. It made it feel like home. Kudos as well to the Chef and dining staff, so glad we got the board and every meal was stellar! Amazing and cant wait to visit again soon. Thank you so much for a memorable vacation.

2025-04-15 via Nuitee
A
adrian family
10
Pros:

Never disappoints and now renovated very tastefully. Excellent location

2025-03-19 via Nuitee
T
tan nam
8
Pros:

A

2025-03-12 via Nuitee
M
MARIA D.
10
Excelente chalet!
Pros:

El personal muy amable. Los alimentos deliciosos. La ubicación cerca de las pistas muy bueno. Buen lugar para alojarse si deseas visitar la zona

2025-03-07 via Nuitee
L
Leigh
10
Pros:

As in previous visits to Chalet Shiga, the staff were friendly and attentive, the food was great and the location excellent.
Thoroughly enjoyed it.

2025-02-24 via Nuitee
K
Khai Wor
8
Pros:

Warm atmosphere

2025-02-18 via Nuitee
H
Henrik Duch
8
Pros:

Nice hotel with good options. Our room was next to the street, and because of heavy snowfall, we were considerably disturb by the machines removing snow during late night and early morning.

2025-02-15 via Nuitee
N
Natalie family
6
Pros:

We stayed in a japanese quad room with a toilet. Shower was shared (and traditional ie, no privacy). The hotel restaurant area and relax area in level 2 has been modernised but the rest of the hotel is quite dated and ready for a refresh.
Breakfast was fine and included western and Japanese dishes.
It was easy access for the buses and to the ichinose family chair lifts. As a fyi, the area is great for beginners but if you want the magic carpet, take the shuttle to prince hotel west - one stop up the road. There was a small convenience store across the road. Dining options for dinner were a bit sparse - the hotel does do dinner but we didn't choose that option.
Overall we were happy with our stay.

2025-02-06 via Nuitee
I
ichishima
8
清潔だよ
Pros:

スキー旅行にて訪問しました。
快適で特に清潔でした。

2024-12-27 via Nuitee
K
Kam Hung family
10
Pros:

Share toilet is not what we expected

2024-12-22 via Nuitee
S
Suzanne partner
10
Pros:

We loved our stay at chalet Shiga. Skiing was fantastic. The people at the chalet treated us very well, lovely authentic japenese food and setting. The location is perfect, at the bottom of ichinose. We went at the start of spring season, which did mean some of the slopes were closed, and the buses were limited. Something to be aware of. But, there was still plenty of fluffy white stuff, lifts and slopes. We didn't need to go see the snow monkeys - they came to see us 😀

2024-04-07 via Nuitee
S
Sarah friends
10
Pros:

A beautiful Japanese skiing experience. Don’t expect a party type resort, this is quiet and respectful. Loved it.

2024-03-02 via Nuitee
T
Tomoko family
10
Pros:

Great location, great food. Staff are excellent.

2024-01-23 via Nuitee
P
Philip
10
Pros:

Good location

2024-01-21 via Nuitee
T
Tara
10
Pros:

We really enjoyed our stay at Chalet Shiga. The staff were very helpful, the location is perfect with skiing and lifts right outside & rentals on site. Great breakfast option on site and dinner is available in two restaurants. Lobby area is newly renovated. We had a traditional Japanese style room. The ski hill view was fantastic. The room was very clean and spacious. The hot spring pool was wonderful after a day of skiing.

2024-01-15 via Nuitee
E
Elaine
10
Pros:

Fantastic chalet. Super friendly and helpful staff. Most speak at leaat a bit of English. We went for half board (breakfast and dinner). Amazing traditional Japanese dinner. Smorgasbord of Western and Japanese breakfasts. Amazingly comfortable and pretty common areas. Room was spacious for our family of 4. Beautiful tatami mat area with Japanese table and chairs. TV and hot water urn in the room. We had our own bathroom. Only reason we put 4/5 for roomwas because the room was hot and heater was a bit clunky when you adjusted the temperature. Hanging space for jackets, storage space for bags and other things. Wifi in room but very good wifi in common areas. Teas, coffee water, soda water in common areas. Right near 5 lifts. Bus stop either just across the road to go up the mountain or about 100m down the road to go down the mountain. Free shuttle bus (with lift to pass) takes you through the Shiga Kogen area if you dont want to use interconnecting lifts. Great rental area downstairs. Very competitive prices and great gear. Thank you so much Chalet Shiga. We really enjoyed our stay.

2024-01-13 via Nuitee
S
Suk Wai
6
Disappointed with reception hotel staff
Pros:

There was one guy and a lady worked at the reception during my stay. The lady was very helpful and provide good Japanese service. However, the guy was not polite at all and sounds like a police when he asked us not to bring our food from breakfast to outside coffee area. This is our first time encounter impolite Japanese service. Besides he said he did not know there was a New Year Eve fireworks at Ichinose family run. At last, we have to google and check it out ourselves but how could a hotel reception not aware of this big event just 100m away from the hotel.

2024-01-08 via Nuitee
R
Ryuji family_with_children
10
Pros:

朝晩の御飯が美味しかったです。一階にレンタルショップがあり、宿泊客は安く借りることが出来ました。

2024-01-01 via Nuitee
V
Verified traveler
10
年越しスキー
Pros:

落ち着いた雰囲気で、食事もおいしくホテルの皆さんの対応も素晴らしく、心地よい時間を過ごせました。

2023-01-03 via Nuitee
V
Verified traveler
6
Great Position for Skiing
Pros:

We stayed for eight nights in Shiga Kogen for a ski holiday in early February. The position is ideal - in Ichinose across the road from the ticket office and ski lifts and a minute walk to the bus stop. Downstairs is a cool bar with nice food, drinks, video screen and the occasional band.

The hotel itself is a little dated and tired, like many in Shiga. The staff are very helpful and kind, but the room was only thoroughly cleaned every second day, and just tidied the other days. The onsen was piping hot, and great to relax sore muscles after a day on the snow. Breakfast was good, with a mixture of western and Japanese dishes. Dinner was also quite elaborate, but too many cold dishes after a long days skiing. I would try to book room and breakfast only, and eat at the bar if you can.

2016-02-15 via Nuitee