The Grand Hotel

Hotels
9 (155 reviews)
1 Chase Hill Road , Kennebunk , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great location
Responsive service
Cons:
Resort fee
Limited amenities

Categories

Cleanliness
8.38
A bit dirty in public spaces.
Service
9.85
Staff was responsive, with a nice young lady at the desk.
Location
10
Fantastic location, convenient to shopping and restaurants.
Room Quality
8.84
Rooms were good but some reported they were quite small.
Amenities
8.87
Basic amenities provided with some activities available, but limited on-site facilities.
Value for Money
8.33
Resort fee deemed insulting by some guests.
Food and Beverage
7.88
Only one restaurant option that is sushi; breakfast is continental style.
Overall Experience
9.87
Overall, happy with our stay; comfort and safety are important.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:50

Property Description

Luxurious Accommodations
Indulge in the comfort of our rooms with luxurious bedding and upscale amenities. The private bathrooms with heated tile floors and complimentary toiletries will elevate your stay to a new level of relaxation.

Culinary Delights
Savor the exquisite flavors at our brand-new Sushi restaurant, offering a unique dining experience. Whether you're a food enthusiast or a casual diner, our culinary offerings are sure to tantalize your taste buds.

Convenient Location
Located in the heart of Kennebunk, our hotel is just a stone's throw away from Dock Square, ensuring easy access to shopping and entertainment. With contact-free check-in and free WiFi, your stay with us will be both seamless and enjoyable.

Experience luxury, convenience, and culinary excellence at the Grand Hotel. Book now for an unforgettable stay!

Important information:

Please note, guests must contact the property in advance to inform if they will be arriving after designated check-in time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for US$35 per person per night when using an existing bed.
    Children from 16 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 155 reviews
Cleanliness: 8.38
Service: 9.85
Location: 10
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.87
R
robert • couple • us
8
2026-01-19 • via Nuitee
K
Kevin • couple • us
8
Pros:

Location.

Cons:

Room was next to the elevator, hot and cold were reversed on shower, balcony needed paint upgrade. No staff around during our stay.

2026-01-19 • via Nuitee
C
cardinal • couple • us
9
2026-01-18 • via Nuitee
N
Norman • couple • us
4
Pros:

Close to Dock Square.

Cons:

Elevator was filthy. We asked the front desk to have it cleaned or at least vacuumed but it never happened during the two days of our stay. Breakfast was a lot of sweets and carbs. Better to eat in town. The room thermostat was unresponsive. We won't be back. Charged us for a "user fee" for the outside pool and the bicycles. It was winter with snow and ice. We protested and eventually got a refund. TV was impossible to use. Instructions provided were cryptic and useless.

2026-01-15 • via Nuitee
L
Lea • couple • us
10
2025-11-09 • via Nuitee
P
Phillip
10
Pros:

Beautiful and relaxing. Staff was very helpful.

2025-10-07 • via Nuitee
A
Amanda
10
Pros:

Great location and the staff was friendly but not around much. The restaurant smell was a factor late at night and early in the morning in the elevator.

2025-10-07 • via Nuitee
C
Cheryl • friends
8
Pros:

Can’t beat this hotel for convenience in Kennebunkport! And with hard to find parking in the city, the hotel parking was great! Rooms could use a little work, staff hours could be improved, and the breakfast was good but more drink options would be good as well as a microwave. Nothing so bad that I wouldn’t go back though!

2025-10-07 • via Nuitee
M
michael • solo_traveller • us
9
2025-09-28 • via Nuitee
C
Clyde
8
4 nights stay
Pros:

It shows Breakfast on your site, but what I paid for 4 nights it should have been a hot breakfast. I know space was limited, it would be nice to have a microwave in the room. Water pressure was not the greatest. Overall it was very nice and convenient to shopping and restaurants.

2025-09-13 • via Nuitee
T
Tracy • family
10
Pros:

I loved the deck off the room, to people watch, listen to live music across the street (stopped at 9pm), and read a book in the sunshine.

2025-09-12 • via Nuitee
C
courtney
10
Pros:

Super cute and get for walking everywhere

2025-09-10 • via Nuitee
C
Christopher • partner
10
Pros:

Downtown location cant be beat
Clean and quiet
Will stay again

2025-08-28 • via Nuitee
R
Ronald • partner
10
Pros:

Fantastic location. Plenty of parking. Sister hotels and kayaking connection are a nice touch.

2025-08-23 • via Nuitee
D
Dan • couple • us
10
2025-08-19 • via Nuitee
D
Dr Joseph • partner
8
Pros:

Qualms -
A bit dirty in public spaces . Nice young lady at desk . Roomgood . Location great

2025-08-17 • via Nuitee
M
Maria • family
8
Pros:

Great restaurant, great location!

2025-08-15 • via Nuitee
S
SCHWEIGLER • couple • us
8
Pros:

Great location.

Cons:

Resort fee added to the room was a little insulting.

2025-08-15 • via Nuitee
J
James • partner
6
Pros:

The only thing you are getting at this property is location and convenience to Kennebunkport. There is only one restaurant in the building and it is sushi. It appears also the restaurant has control of the beautiful front porch as they put police tape across the stairs when they are closed and take in the cushions so no one can use it. Breakfast is nothing more than continental style and no restaurant is available on premises for breakfast. The room was quite small with a single vanity, nothing special. After hours (5 pm) no one on the staff is available as they count on another hotel in their chain to attend to matters. If you check in late, you need to text a number to get a code to open up an outside box to get your key. All services, smores, pool, etc.. ARE NOT on property. They are at a different location; i.e. other hotel for use. If you don't mind this inconvenience, I guess this is the hotel for you but there really is nothing GRAND about it.

2025-08-05 • via Nuitee
S
SUSAN • family
10
Pros:

I liked that at night the only way to get into the hotel was with a swipe card, nobody works at the front desk during those night hours so I felt safe. Parking was great and just walking in the area around to get to the restaurants and shopping was really easy.

2025-07-14 • via Nuitee