Invisa Aparthotel Casa Luis

Hotels
8 (138 reviews)
Carretera Es Canar Km1 , Santa Eulària des Riu , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Great location
Cons:
Room cleanliness issues
Dated facilities

Categories

Cleanliness
6.25
The bathroom was small and needed updating; there was a persistent drain smell.
Service
8.25
Staff were friendly and helpful, although reception seemed unapproachable at times.
Location
8.75
Great location close to town, with supermarkets nearby and a bus stop a minute away.
Room Quality
7.25
Rooms were dated, but some appreciated the nostalgic feel; some rooms had issues.
Amenities
8.75
Good selection of pools and entertainment for families; spacious patio area.
Value for Money
8.25
Reasonable prices for food and drink; amenities matched what was paid.
Food and Beverage
8.25
Good selection of food and drink, but some basics like soap were missing.
Overall Experience
8.25
Overall satisfactory experience, with enjoyable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 15:42

Property Description

Luxurious Amenities
Guests at Casa Luis Apartments can indulge in the complex's 4 swimming pools, sun terrace, and tennis court, offering the perfect blend of relaxation and activity.

Family-Friendly Entertainment
With a bar, restaurant, children’s play area, games room, and a full schedule of activities for all ages, Casa Luis Santa Eulalia ensures that every member of the family has a memorable and enjoyable stay.

Convenience and Comfort
From air-conditioned apartments with balconies to a fully equipped gym, currency exchange services, and free Wi-Fi, Casa Luis Apartments prioritizes the comfort and convenience of its guests throughout their stay.

Book now to experience the ultimate blend of luxury, entertainment, and relaxation at Casa Luis Apartments in Ibiza's serene Santa Eulalia resort.

Important information:

Please note that breakfast is served from 10 a.m. to 12 p.m.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 138 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
K
Katy family_with_children gb
8
Cheap and cheerful.
Pros:

We stayed in early April so there were a good selection of pools and sunbeds to use. Once we found our bearings the location was good! Not too far to walk to the marina.

Cons:

The splash pool and room could have been more secure for people travelling with toddlers. The kids entertainment seemed non existent apart from an evening disco at 8pm which was later than most resorts.

2026-04-09 via Nuitee
T
Tom family_with_children be
8
2026-04-08 via Nuitee
C
Cathyduk extended_group nl
7
Pros:

There's a lot to like here, family friendly, several pools, a splash pool, and a playground. Also, a pool table. There are plenty of sunbeds available. Staff are friendly and helpful. The grounds are well maintained, and the general hotel feel is good. The room itself had comfortable beds, the sofa bed too. The kitchenette is basic, but you could cook simple things here. The bedroom was spacious, and the cleaning was daily. The restaurant offers a plentiful breakfast selection. Dinner options are simple but crowd pleasers.

There are some entertainment options such as things for kids, live music etc.

There is a bus stop right outside the apartments. Also, two large supermarkets nearby and a large children's playground too. It's a good walk into Santa Eulalia, but buses are plentiful and taxis cheap if you have little legs with you.

I'd recommend staying in the newer part of the hotel for soundproofing reasons described below.

Cons:

We were on the lower floor (of 3) and the apartment was noisy. Constant scraping of chairs/ moving sofa beds, people walking above. It could all be heard. I could ever hear the people next door sneeze. Soundproofing really needs improvement. At the minimum, put those little pads on the bottom of things.

A few things needed maintenance (peeling paint in bathroom, a few sun beds broken, umbrella etc)

The pool was stone cold (April).

2026-04-08 via Nuitee
P
Patrick family_with_children de
9
Tolle und großzügige Familienunterkunft in ruhigr Lage
Pros:

Schöne Zimmer und gute Aufteilung. Toller Balkon. Gut erreichbar. Mehrere Pools und ein schöner Roof-top-Pool mit super Blick. Würde ich jderzeit wieder empfehlen.
Auch die Umgebung ist topp. Strand etc.

Cons:

Ausstattung war sehr beschränkt. (Z.B. keine Spülmittel in der Küche.) Etwas chaotische Rezeption aber sehr liebe Menschen.

2026-04-08 via Nuitee
R
Roberto family_with_children it
8
2026-04-07 via Nuitee
G
Gallego Rueda family_with_children es
8
Relajante
Pros:

Amplitud del apartamento y las instalaciones del aparthotel

Cons:

Los colchones

2026-04-05 via Nuitee
A
Andreea extended_group es
10
2026-01-19 via Nuitee
A
Alice family_with_children it
2
Pros:

La gentilezza dello staff ed il rimborso del soggiorno

Cons:

La struttura è nelle immediate vicinanze di un depuratore. Ci sono giorni che non si respira per l’odore nauseabondo e non puoi stare né in piscina né sul terrazzo. Dopo due notti abbiamo dovuto cambiare struttura

2026-01-19 via Nuitee
S
Silvia couple it
10
2026-01-19 via Nuitee
T
Tiina family_with_children fi
7
2026-01-19 via Nuitee
R
Raffaella family_with_children it
1
Pros:

All’inizio sembrava carino tranne i letti scomodi e nulla come accessori in casa

Cons:

Ci sono sparite dalla valigia 3maglie firmate dopo le pulizie
Pochi accessori x la cucina
Letti scomodi

2026-01-19 via Nuitee
K
KDT250817070621 Family Dundee, Scotland
10
Fantastic holiday.
Pros:

A fine hotel just on the outskirts of Santa Eulalias centre. It is about a 20 minute walk but that was great for our family as we like to walk anyway. Some areas are a touch dated in the hotel but it is 51 years old so this is not a surprise or an issue. Staff helpful and friendly, good sized rooms, good selection of food and drink at a reasonable price, good entertainment for the kids and two pools they can use along with a splash pool. There is an adults only pool on the roof as well. A supermarket just a 2 minute walk away also. Ideal hotel for families.

2025-11-03 via Tripadvisor
W
Welshie24 Family Glasgow, Scotland
8
Great stay - just bring your own soap and washing up liquid!
Pros:

We stayed here as part of a Jet2 package.

The hotel itself was good with a good selection of pools and lots of space for sun loungers.

We had a hire car and had ample availability in the underground car park.

The check in process was quick and efficient. The ground floor room we had was excellent in terms of location - Door to pool in literally 8 seconds. Only down side was we could hear all the merry guests returning to their rooms after a good night at the bar as our door was next to the main door to the block.

There were three of us so we pushed the two single beds together and made it into a nice big bed. Despite the apartment accommodating 4 people, as other people have said in reviews. two of these utilise the rather dated but comfortable sofa in the living area.

The kitchen was adequately stocked with plates, cutlery and cookware and a tea towel. However we had to purchase our own sponge scourer and washing up liquid and hand soap for the bathroom as these were not provided.

The patio area was spacious and benefitted from a mop, bucket, broom and also a clothes airer.

The bathroom was good and the shower was always hot and had good water pressure.

The apartment was dated a little bit personally I like it as it reminds me of past holidays with my family back in the 2000s.

The evening entertainment was great for us. A mini disco for the kids every night and a mix of karaoke, bingo and a magic show which my son loved being a part of.

The hotel was located down the end of the main straight-ish road that led to down which was well walkable. An easy walk into town passing a large supermarket and a large play area on the way as well as other shops further in town.

The swimming pools were good but COLD. One pool was slightly warmer than the other so we spend most of our time in that one.

There was a bus stop one minute away which had regular services to town and also the Airport.

All in all, it was a really enjoyable stay. We didn’t have any complaints and would love to stay there again in the future!

2025-11-01 via Tripadvisor
P
Passenger54553140907 Couples
8
A
Pros:

The apartament was ok the bathroom was small and would do with up dating.Room was clean 3 time. Staff very friendy and helpful food was ok they had shows on all the time at night.

2025-10-29 via Tripadvisor
N
niclovestravel12 Couples County Durham, England
4
Not the best unfortunately
Pros:

This was our third visit and unfortunately will be the last. Stayed in the superior block also for the third time. Previously had room 435 and 436. This time we had 441. First thing that hit us when we walked in was the smell. Horrid drain smell. Then the balcony had a large crack in it. Bathroom was really shabby. To me it looked like it just gets a once over for cleaning when in reality it needs deep cleaning. The smell in the shower and toilet was like rotten eggs all the time. We did ask to be moved but staff in reception seemed somewhat unapproachable this time and said there was nothing they could do. The other thing I must mention is the bin under the sink which wasn’t regularly changed, they have signs up in the corridors asking guests not to take rubbish to the bins outside so I’m guessing people must have been doing this. We were happy the first two times we stayed but just felt things had gone downhill and some money needs to be spent upgrading things. Maybe it was just bad luck for us but we won’t return.

2025-10-28 via Tripadvisor
R
Razvan family_with_children gb
9
2025-10-25 via Nuitee
D
Diane58_12 Couples Newcastle upon Tyne, Tyne and Wear, England
10
Recommend this budget friendly apartment complex
Pros:

We would recommend this budget apartment complex. We stayed in a premium apartment so was quieter and had great views of hills and sea from our 4th floor. The apartment was basically equipt but had all we needed and clean. We stayed as a couple and enjoyed the adult roof pool and terrace. The complex caters well for families with pools and splash pool( altho not heated) Bar and restaurant, they do great pizza and prices reasonable also games during day and evening entertainment. Located 20 minutes walk from marina and town centre of Santa Eulalia. We enjoyed the walk along the coast to Niu Blau beach beautiful. Local buses from outside complex to Ibiza town and Es Canar. All in all had great holiday

2025-10-22 via Tripadvisor
D
David couple gb
5
Pros:

Large apartment, clean

Cons:

Location. Families with unruly children. Basic accommodation. No privacy on terrace

2025-10-22 via Nuitee
J
Jose Manuel couple es
10
Excelente alojamiento
Pros:

La situación y los servicios

2025-10-21 via Nuitee
M
matthewcU4004ZW Family
2
Stay Away
Pros:

Well not a pleasant experience, booked through Jet2, it’s a 3 star so not expecting 5 star luxury. The apartment say sleep 4, they are clever not to say pull out settee as two adults or children have to literally sleep on the sofa. The double bed mattress was old & very uncomfortable. When we checked in we asked about the beds as our 2.5yr old was now in a bed. We were told the beds were not suitable & a cot could be provided which they sent to the room. I tried to give the hotel chance to fix it by asking for an upgrade to a two bedroom or could they provide a matress topper. I was told they had no toppers or any other mattress to replace. I reported this to Jet2 and they contacted the hotel to get the same response that all the mattresses were in the same state. The cleaning staff did try to put a blanket under the sheets but that did not help. We asked to move as if they could not at least try to fix it we would not both be sleeping on a settee with our 2.5yr old in the lounge when he paid for a one bed apartment. Staff rude & not helpful in any way

2025-10-20 via Tripadvisor