Invisa Aparthotel Casa Luis

All’inizio sembrava carino tranne i letti scomodi e nulla come accessori in casa

La gentilezza dello staff ed il rimborso del soggiorno

A fine hotel just on the outskirts of Santa Eulalias centre. It is about a 20 minute walk but that was great for our family as we like to walk anyway. Some areas are a touch dated in the hotel but it is 51 years old so this is not a surprise or an issue. Staff helpful and friendly, good sized rooms, good selection of food and drink at a reasonable price, good entertainment for the kids and two pools they can use along with a splash pool. There is an adults only pool on the roof as well. A supermarket just a 2 minute walk away also. Ideal hotel for families.

We stayed here as part of a Jet2 package.

The hotel itself was good with a good selection of pools and lots of space for sun loungers.

We had a hire car and had ample availability in the underground car park.

The check in process was quick and efficient. The ground floor room we had was excellent in terms of location - Door to pool in literally 8 seconds. Only down side was we could hear all the merry guests returning to their rooms after a good night at the bar as our door was next to the main door to the block.

There were three of us so we pushed the two single beds together and made it into a nice big bed. Despite the apartment accommodating 4 people, as other people have said in reviews. two of these utilise the rather dated but comfortable sofa in the living area.

The kitchen was adequately stocked with plates, cutlery and cookware and a tea towel. However we had to purchase our own sponge scourer and washing up liquid and hand soap for the bathroom as these were not provided.

The patio area was spacious and benefitted from a mop, bucket, broom and also a clothes airer.

The bathroom was good and the shower was always hot and had good water pressure.

The apartment was dated a little bit personally I like it as it reminds me of past holidays with my family back in the 2000s.

The evening entertainment was great for us. A mini disco for the kids every night and a mix of karaoke, bingo and a magic show which my son loved being a part of.

The hotel was located down the end of the main straight-ish road that led to down which was well walkable. An easy walk into town passing a large supermarket and a large play area on the way as well as other shops further in town.

The swimming pools were good but COLD. One pool was slightly warmer than the other so we spend most of our time in that one.

There was a bus stop one minute away which had regular services to town and also the Airport.

All in all, it was a really enjoyable stay. We didn’t have any complaints and would love to stay there again in the future!

The apartament was ok the bathroom was small and would do with up dating.Room was clean 3 time. Staff very friendy and helpful food was ok they had shows on all the time at night.

This was our third visit and unfortunately will be the last. Stayed in the superior block also for the third time. Previously had room 435 and 436. This time we had 441. First thing that hit us when we walked in was the smell. Horrid drain smell. Then the balcony had a large crack in it. Bathroom was really shabby. To me it looked like it just gets a once over for cleaning when in reality it needs deep cleaning. The smell in the shower and toilet was like rotten eggs all the time. We did ask to be moved but staff in reception seemed somewhat unapproachable this time and said there was nothing they could do. The other thing I must mention is the bin under the sink which wasn’t regularly changed, they have signs up in the corridors asking guests not to take rubbish to the bins outside so I’m guessing people must have been doing this. We were happy the first two times we stayed but just felt things had gone downhill and some money needs to be spent upgrading things. Maybe it was just bad luck for us but we won’t return.

We would recommend this budget apartment complex. We stayed in a premium apartment so was quieter and had great views of hills and sea from our 4th floor. The apartment was basically equipt but had all we needed and clean. We stayed as a couple and enjoyed the adult roof pool and terrace. The complex caters well for families with pools and splash pool( altho not heated) Bar and restaurant, they do great pizza and prices reasonable also games during day and evening entertainment. Located 20 minutes walk from marina and town centre of Santa Eulalia. We enjoyed the walk along the coast to Niu Blau beach beautiful. Local buses from outside complex to Ibiza town and Es Canar. All in all had great holiday

Large apartment, clean

La situación y los servicios

Well not a pleasant experience, booked through Jet2, it’s a 3 star so not expecting 5 star luxury. The apartment say sleep 4, they are clever not to say pull out settee as two adults or children have to literally sleep on the sofa. The double bed mattress was old & very uncomfortable. When we checked in we asked about the beds as our 2.5yr old was now in a bed. We were told the beds were not suitable & a cot could be provided which they sent to the room. I tried to give the hotel chance to fix it by asking for an upgrade to a two bedroom or could they provide a matress topper. I was told they had no toppers or any other mattress to replace. I reported this to Jet2 and they contacted the hotel to get the same response that all the mattresses were in the same state. The cleaning staff did try to put a blanket under the sheets but that did not help. We asked to move as if they could not at least try to fix it we would not both be sleeping on a settee with our 2.5yr old in the lounge when he paid for a one bed apartment. Staff rude & not helpful in any way

Great Family orientated apartments with lovely pool, restaurant and bar close to the beaches and bars.. Been going for years now and the staff are all amazing, super friendly and welcoming.

És un lloc molt cómodo d'estar. Hi ha supermercat per comprar provisions. És una zona per recorre tota l'illa
ben comunicada. Les platges son accesibles. En general hem estat súper be.