Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Perfect location for shopping
Attentive staff
Luxury amenities
Cons:
Issues with cleanliness
Noisy environment at night

Categories

Cleanliness
8.06
Cleanliness noted as disappointing in some reviews due to unclean items.
Service
10
Incredibly professional and attentive staff mentioned in multiple reviews.
Location
9.73
Perfect location for shopping and dining as highlighted in reviews.
Room Quality
8.57
Overall good room quality, but issues with room comfort for some guests.
Amenities
9.52
Amenities were appreciated, with references to luxury and comfort.
Value for Money
8.85
Value questioned due to issues faced by some guests, despite high overall satisfaction.
Food and Beverage
9.01
Breakfast praised but room service noted as needing improvement.
Overall Experience
9.86
Overall experience described as exceptional due to great staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:32

Property Description

Luxurious 5-Star Accommodation
Hotel Indonesia Kempinski Jakarta, located in the heart of Central Jakarta by the famous Bundaran HI, offers guests a luxurious 5-star experience with stunning views of the city’s skyline. The modern guestrooms feature floor-to-ceiling windows, flat-screen TVs, and elegant en suite bathrooms with bathtubs and rain showers.

Exceptional Dining and Wellness Options
With 6 dining options on-site, guests can indulge in a variety of international and Asian dishes, home-brewed beers, and exquisite cakes. The hotel also boasts a luxurious spa, Kempinski The Spa, offering relaxing body massages in rooftop treatment rooms, as well as a rooftop swimming pool and a fitness centre for guests to unwind and rejuvenate.

Premium Services and Convenient Location
For added convenience and luxury, Hotel Indonesia Kempinski Jakarta provides BMW cars and helicopter rental services upon request. Additionally, the hotel is just a short drive away from popular attractions such as the National Monument and Old Batavia City, making it the perfect choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1189 reviews
Cleanliness: 8.06
Service: 10
Location: 9.73
Room Quality: 8.57
Amenities: 9.52
Value for Money: 8.85
Food and Beverage: 9.01
Overall Experience: 9.86
N
Norhaida couple sg
10
2026-03-06 via Nuitee
M
Muhsen solo_traveller sa
10
Pros:

الي يبي المولات كل شي حوله

2026-03-06 via Nuitee
5
575nabilak Family
10
Wonderful Experience
Pros:

The service is top notch, specially Jihad! Thankyou so much kempinski for the experience🩷

2026-03-01 via Tripadvisor
Z
Ziba couple au
9
2026-03-01 via Nuitee
W
Wijaya couple id
10
2026-02-28 via Nuitee
L
Lay couple kh
9
Is was great packs of all I needed.
Pros:

Staffs and locations

Cons:

Not at all

2026-02-27 via Nuitee
D
David solo_traveller us
9
2026-02-25 via Nuitee
C
Christoph couple de
9
2026-02-15 via Nuitee
D
Dato Zul Hisham extended_group my
9
Great access to the mall
Pros:

Perfect location

Cons:

Nil

2026-02-11 via Nuitee
A
ali couple sa
10
2026-02-09 via Nuitee
G
Grace couple id
6
Kecewa tidak seperti yg dibayangkan
Pros:

Location

Cons:

Fasilitas tidak selerti hotel bintang 5
Jenis dan macam makanan dan rasa nya tidak seperti bintang 5 sangat standar
Kamar hotel minim renovasi

2026-02-09 via Nuitee
D
Dudi couple sa
9
Pros:

Location

Cons:

Lounge

2026-02-08 via Nuitee
V
vivp273 Couples
10
Wonderful five nights in the terror hotel
Pros:

I loved everything about this hotel. It has a very luxurious feel. Staff were great. Room was amazing. We had the one with the huge bath - with a great view over the fountain roundabout.

Highlight for me was the pool. Really sunny. Lovely towels. Fabulous staff to serve us. Really 10 out of 10.

Breakfast was good. It would probably good if you put some coffee machines in as a thought.

Oh one downside, the coffee machine in our room was hopeless. No instructions and seemed very sporadic as to when it worked.

Would defo stay here again. Well done!

2026-02-03 via Tripadvisor
5
580haraldz Couples Linz, Upper Austria
10
Schönes Hotel und tolles Personal. Beautiful hotel and great staff
Pros:

Hatten Zimmer mit Balkon und exekutiv gebucht.
We had booked a room with a balcony and executive access.
Zimmer sehr schön und sauber. The room was very nice and clean.
Kleiner Nachteil war der Strassenlärm. Besonders durch Motorräder.
A minor drawback was the road noise, especially from motorcycles.
Sonst perfekt. otherwise perfect

Der Executive-Bereich beeindruckt nicht nur durch sein Personal, sondern auch durch die Auswahl an frisch zubereiteten Speisen und guter Auswahl an Getränke. Die Öffnungszeit bis 20:30 ist außergewöhnlich.
The executive area impresses not only with its staff, but also with its selection of freshly prepared dishes and good range of drinks. The opening hours until 8:30 pm are exceptional.

2026-01-30 via Tripadvisor
A
Adel couple sa
10
Amazing
Pros:

All

Cons:

Crowd

2026-01-30 via Nuitee
R
Ridha couple ch
8
Pros:

Propreté, personnel, proximité avec le mall.

Cons:

Rien

2026-01-30 via Nuitee
D
Dian Takdir couple id
9
Pros:

Clean and strategic location, also very close to shopping centre

Cons:

None

2026-01-28 via Nuitee
D
Dian Takdir couple id
9
2026-01-28 via Nuitee
J
joshuabH3570LZ Couples
10
Unbelievably Excellent Anniversary Staycation at Kempinski HI
Pros:

We had a truly wonderful 1st Anniversary stay at Hotel Indonesia Kempinski Jakarta. The room was spotless, the location was excellent with direct access to Grand Indonesia Mall, and everything felt perfectly curated for a special occasion.
Special appreciation to Jihad, who arranged a room with a beautiful view and coordinated seamlessly across departments to deliver outstanding service. His attention to detail truly stood out. Thank you as well to Pak Rifno and the Concierge team for their attentive assistance throughout our stay.
Our gratitude also goes to Monica, Vita, and Sanj from the Lady in Red team for the beautiful room decoration that made our anniversary even more memorable. Anisa from the Executive Lounge provided warm, caring, and attentive service, making our time there very enjoyable.
A special thank you to Bu Yeni and the Signature team for delivering the lovely surprise during breakfast. The food and ambiance were excellent—especially the iconic Bubur Hotel Indonesia, which was a highlight.
Overall, a very satisfying and unforgettable experience. Well done, Hotel Indonesia Kempinski Jakarta. Highly recommended, and we look forward to returning.

2026-01-27 via Tripadvisor
C
clarensias2023 Couples
10
Unforgettable 1st Anniversary at Kempinski Jakarta
Pros:

Great 1st Anniversary experience in Hotel Indonesia Kempinski Jakarta. The room was clean, great location direct connection to Grand Indonesia Mall.

Would like to appreciate to our Butler-alike staff, Jihad who arranged nice view room and coordinate accross department to deliver an excellent service

to Pak Rifno and Concierge team who assist attentively

to Monica, Vita & Sanj from Lady in red who decorate our room beautifully.

Also would like to give appreciation for Anisa from Executive lounge who provides attentive and care service during our visit there.

Bu Yeni & Signature team who deliver the surprise arrange by Jihad upon breakfast, while the food and ambience of the restaurant is great. Especially Bubur Hotel Indonesia.

Overall, very satisfying and unforgettable experience. Well done Hotel Indonesia Kempinski!

2026-01-27 via Tripadvisor