Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Perfect location for shopping
Attentive staff
Luxury amenities
Cons:
Issues with cleanliness
Noisy environment at night

Categories

Cleanliness
8.06
Cleanliness noted as disappointing in some reviews due to unclean items.
Service
10
Incredibly professional and attentive staff mentioned in multiple reviews.
Location
9.73
Perfect location for shopping and dining as highlighted in reviews.
Room Quality
8.57
Overall good room quality, but issues with room comfort for some guests.
Amenities
9.52
Amenities were appreciated, with references to luxury and comfort.
Value for Money
8.85
Value questioned due to issues faced by some guests, despite high overall satisfaction.
Food and Beverage
9.01
Breakfast praised but room service noted as needing improvement.
Overall Experience
9.86
Overall experience described as exceptional due to great staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:32

Property Description

Luxurious 5-Star Accommodation
Hotel Indonesia Kempinski Jakarta, located in the heart of Central Jakarta by the famous Bundaran HI, offers guests a luxurious 5-star experience with stunning views of the city’s skyline. The modern guestrooms feature floor-to-ceiling windows, flat-screen TVs, and elegant en suite bathrooms with bathtubs and rain showers.

Exceptional Dining and Wellness Options
With 6 dining options on-site, guests can indulge in a variety of international and Asian dishes, home-brewed beers, and exquisite cakes. The hotel also boasts a luxurious spa, Kempinski The Spa, offering relaxing body massages in rooftop treatment rooms, as well as a rooftop swimming pool and a fitness centre for guests to unwind and rejuvenate.

Premium Services and Convenient Location
For added convenience and luxury, Hotel Indonesia Kempinski Jakarta provides BMW cars and helicopter rental services upon request. Additionally, the hotel is just a short drive away from popular attractions such as the National Monument and Old Batavia City, making it the perfect choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.2
Based on 1387 reviews
Cleanliness: 8.06
Service: 10
Location: 9.73
Room Quality: 8.57
Amenities: 9.52
Value for Money: 8.85
Food and Beverage: 9.01
Overall Experience: 9.86
K
KHALED • solo_traveller • sa
10
Pros:

خدمات رائعة وفندق راقي

2026-08-27 • via Nuitee
S
Sylvia • solo_traveller • tg
9
Pros:

Location
Clean
Friendly staff

2026-08-27 • via Nuitee
S
Sir Harold • couple • at
9
ein sehr gutes Hotel in diesem Bereich von Jakarta
Pros:

Lage ausgezeichnet, Frühstück sehr gut, Personal sehr freundlich, Einkaufszentrum direkt erreichbar, in meinen Zimmerpreis inkludierte Lounge sehr gutes Essen und Getränke, Zimmer mit Balkon ausgezeichnet, ein Pool und Jacuzzi am Dach

2026-08-25 • via Nuitee
A
Abdullah • couple • sa
10
Pros:

كل شي

Cons:

لا شي

2026-08-24 • via Nuitee
E
Edwin • couple • sg
9
2026-08-23 • via Nuitee
R
Rohayu • solo_traveller • my
9
Pros:

The view

Cons:

The noice from bundaran

2026-08-22 • via Nuitee
F
Feroz • solo_traveller • sg
9
Pros:

Friendly and helpfull staffs.
Good spread of breakfast and dinner buffet

2026-08-21 • via Nuitee
K
Khairunnisa • couple • bn
10
2026-08-20 • via Nuitee
R
Rozali • couple • my
10
Excellent 👍🏻
Pros:

Yes

Cons:

All Good

2026-08-20 • via Nuitee
B
Belinda • family_with_children • at
10
2026-08-20 • via Nuitee
A
Abdulaziz • couple • sa
10
2026-08-20 • via Nuitee
M
Mehdi • extended_group • fr
10
Excellent
Pros:

Propreté , colle au mall et équipements

Cons:

Rien

2026-08-20 • via Nuitee
A
adriano • couple • ch
10
Eccellente
Pros:

Servizio e lo staff

2026-08-18 • via Nuitee
E
Emma • couple • us
10
2026-08-16 • via Nuitee
F
Farhan • couple • my
8
Pros:

Location and friendly staff. Easy access to the mall

2026-08-16 • via Nuitee
L
Lily • couple • sg
9
2026-08-15 • via Nuitee
C
CHIHARU • couple • jp
5
Pros:

ロケーションが良く、最後のお土産探しに便利だった

Cons:

エアコン温度が調節出来ず部屋が寒かった。布団も薄かったので、ブランケットを持ってきてもらったり修理を依頼したが、すぐには直らなかったので、他の部屋へ移動した。夜中ということもあり、寝不足になった

2026-08-15 • via Nuitee
N
NURUL AZYAN • couple • sg
8
2026-08-15 • via Nuitee
N
Nur • family_with_children • sg
10
Amazing stay — would definitely come back!
Pros:

The hotel is in a very convenient location, with direct access to a mall and easy access to most major malls and areas of interest. The room was clean, spacious, and comfortable, with a generously sized bathroom. The breakfast had a wide variety of choices, and the staff were friendly, attentive, and helpful throughout the stay. Overall, it was a great experience with no major cons.

Cons:

The only minor inconvenience was the lighting controls, as some of the lights are controlled together by a master switch, so individual lights cannot be turned on or off separately.

2026-08-14 • via Nuitee
P
Peter • solo_traveller • de
10
2026-08-14 • via Nuitee