Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Perfect location for shopping
Attentive staff
Luxury amenities
Cons:
Issues with cleanliness
Noisy environment at night

Categories

Cleanliness
8.06
Cleanliness noted as disappointing in some reviews due to unclean items.
Service
10
Incredibly professional and attentive staff mentioned in multiple reviews.
Location
9.73
Perfect location for shopping and dining as highlighted in reviews.
Room Quality
8.57
Overall good room quality, but issues with room comfort for some guests.
Amenities
9.52
Amenities were appreciated, with references to luxury and comfort.
Value for Money
8.85
Value questioned due to issues faced by some guests, despite high overall satisfaction.
Food and Beverage
9.01
Breakfast praised but room service noted as needing improvement.
Overall Experience
9.86
Overall experience described as exceptional due to great staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:32

Property Description

Luxurious 5-Star Accommodation
Hotel Indonesia Kempinski Jakarta, located in the heart of Central Jakarta by the famous Bundaran HI, offers guests a luxurious 5-star experience with stunning views of the city’s skyline. The modern guestrooms feature floor-to-ceiling windows, flat-screen TVs, and elegant en suite bathrooms with bathtubs and rain showers.

Exceptional Dining and Wellness Options
With 6 dining options on-site, guests can indulge in a variety of international and Asian dishes, home-brewed beers, and exquisite cakes. The hotel also boasts a luxurious spa, Kempinski The Spa, offering relaxing body massages in rooftop treatment rooms, as well as a rooftop swimming pool and a fitness centre for guests to unwind and rejuvenate.

Premium Services and Convenient Location
For added convenience and luxury, Hotel Indonesia Kempinski Jakarta provides BMW cars and helicopter rental services upon request. Additionally, the hotel is just a short drive away from popular attractions such as the National Monument and Old Batavia City, making it the perfect choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1189 reviews
Cleanliness: 8.06
Service: 10
Location: 9.73
Room Quality: 8.57
Amenities: 9.52
Value for Money: 8.85
Food and Beverage: 9.01
Overall Experience: 9.86
I
Igor • couple • ru
10
2026-04-11 • via Nuitee
H
Hernita • couple • id
10
2026-04-07 • via Nuitee
R
Roy • solo_traveller • my
9
2026-04-07 • via Nuitee
M
Mega • couple • sg
10
Pros:

breakfast, the room, service

Cons:

the pool is too small

2026-04-06 • via Nuitee
I
imelda • couple • id
10
2026-04-06 • via Nuitee
I
Irdina Elisha • solo_traveller • my
7
2026-04-01 • via Nuitee
A
Amalinda • extended_group • bn
9
Would stay again on my next trip to Jakarta.
Pros:

Location in East Mall of Grand Indonesia was so convenient. Short walk to Plaza Indonesia.
Bathroom was well designed with a Japanese toilet & large bathtub. Pillows & bed was comfortable. Housekeeping provided a prayer mat when they noticed we were using a towel. Excellent breakfast buffet.

2026-03-31 • via Nuitee
R
Rahmayani • couple • de
9
2026-03-30 • via Nuitee
M
Ming Choo • couple • bn
10
2026-03-30 • via Nuitee
I
Ilsanker • couple • de
10
2026-03-27 • via Nuitee
N
Noralyaa • extended_group • bn
9
2026-03-26 • via Nuitee
K
Kimberly ann • couple • ph
8
2026-03-25 • via Nuitee
E
Elisabeth McCloy • couple • au
8
Pros:

Location

Cons:

The Bed

2026-03-21 • via Nuitee
A
Alexandra • extended_group • de
10
2026-03-16 • via Nuitee
L
Leonardo • family_with_children • id
10
2026-03-15 • via Nuitee
D
David • couple • se
10
Toppklass!
Pros:

Väldigt tillgänglig och trevlig personal, bra och fina rum, härligt läge, god och stor frukostbuffé, trevligt poolområde och mysiga, stiliga lounger med bra utbud av mat och dryck. Vi hann inte med att prova allt som hotellet erbjöd, men av vad vi hann med så var det toppklass!

2026-03-14 • via Nuitee
S
SHARIFAH • family_with_children • sg
10
very friendly and helpful staff
Pros:

the room is huge

2026-03-14 • via Nuitee
V
Vejsil • couple • au
10
Pros:

Great place. Next to the mall

Cons:

Location. And service

2026-03-12 • via Nuitee
Z
Zaini • couple • my
10
2026-03-10 • via Nuitee
U
uffe • couple • no
9
2026-03-10 • via Nuitee