Family Holiday Hotel

Hotels
Independent
7.8 (20 reviews)
34 Hang Hanh Street, Hoan Kiem District, Hanoi, 100000 , Hanoi , VN

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Picnic area
Elevator
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Comfortable beds
Cons:
Maintenance issues in rooms
Limited amenities
Mixed opinions on value for money

Categories

Cleanliness
7.7
Guests appreciated the overall cleanliness of the hotel, with a few mentioning minor cleanliness issues.
Service
8.2
Service was generally friendly and helpful, with some guests highlighting exceptional service from specific staff members.
Location
8.4
The hotel's location near key attractions and local restaurants was highly praised by guests.
Room Quality
7.8
Guests enjoyed spacious and comfortable rooms, though some mentioned maintenance issues and noise disturbances.
Amenities
7
Mixed reviews on amenities, with some guests appreciating the facilities while others noted the lack of certain services.
Value for Money
7.2
Opinions varied on the value for money, with some guests finding it reasonable and others feeling the pricing was high for the services offered.
Food and Beverage
7.5
Guests generally enjoyed the breakfast and restaurant services, though a desire for more variety was expressed.
Overall Experience
8.2
Most guests had a positive overall experience, citing the friendly staff, great location, and comfortable rooms as highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 18:22

Property Description

Luxurious Amenities and Services

Take in the views from a terrace and enjoy complimentary wireless internet access. Benefit from services like wedding arrangements, tour assistance, and a 24-hour room service. Don't miss the complimentary daily buffet breakfast and the restaurant's delicious meals.

Convenient Location

Indulge in the central location of the hotel, just steps away from popular attractions like Hoan Kiem Lake and the Old Town Night Market. Explore the vibrant neighborhood with ease.

Comfortable and Stylish Accommodations

Relax in one of the 21 air-conditioned rooms featuring modern amenities and comfortable bedding. With LED TVs, rainfall showers, and free Wi-Fi, unwind in style after a day of sightseeing.

Ready to experience luxury and comfort in Hanoi? Book your stay at Family Holiday Hotel now for an unforgettable getaway!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. This Art Deco hotel also features wedding services, a television in a common area, and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 20 reviews
Cleanliness: 7.7
Service: 8.2
Location: 8.4
Room Quality: 7.8
Amenities: 7
Value for Money: 7.2
Food and Beverage: 7.5
Overall Experience: 8.2
V
Verified traveler family_with_children
10
Pros:

이 호텔은 호안끼엠 호수의 콩카페 및 4P 핏자집 근처에 있습니다. 깨끗하고, 직원 친절하며, 접근성이 아주 좋습니다.
1년중에서 1월달이 가장 추운기간인데, 난방시설이 없고, 발코니샤시가 조금 허술해서, 가끔 춥습니다.
12월에는 따뜻한 물이 나오지 않습니다. 1월에는 따뜻한 물이 잘 나옵니다. 토요일에는 근처 식당의 카페에서 라이브콘서트가 있어서 밤11시까지 시끄럽습니다. 호안끼엠 호수는 금토일요일 저녁에는 교통을통제하고, 야시장이 열립니다. 구경거리가 많습니다. Family Holiday Hotel 은 비교적 저렴하고 좋습니다. 1년중에서 1월달만 추운것을 감안하시면 나머지 11개월은 이용하기 아주 좋습니다. 그리고, 엘리베이터있습니다. 저희 가족들은 아주 잘 이용하고, 편히 쉬었다가 갑니다. 다음에도 당연히 이용할 것 입니다.

2020-01-15 via Nuitee
M
Michael A
2
Not a FAMILY Hotel
Pros:

This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a café. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.

2020-01-09 via Nuitee
V
Verified traveler family
10
Pros:

Location is fantastic. Very clean and spacious rooms, very helpful service

2020-01-05 via Nuitee
S
Sin Yin
8
Pros:

Strategic hotel location, food restaurants located around.
A nice place for vacation stay.

2019-12-26 via Nuitee
V
Verified traveler family
6
Pros:

No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I don’t expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!

2019-08-09 via Nuitee
S
stéphane
8
Pros:

Excellent emplacement pour visite de la vielle ville .

2019-04-24 via Nuitee
V
Verified traveler family
8
Pros:

Staff was excellent, extremely accommodating and helpful.

2019-03-14 via Nuitee
V
Verified traveler
8
패밀리 홀리데이 호텔 이용후기
Pros:

숙소 위치는 굉장히 좋습니다~
호안끼엠 위쪽 광장? 야시장 입구랑 도보 1분 거리여서 위치가 아주 좋아요~~
옆에 편의점도 있구요!

새벽 체크인 가능하구요(직원분이 로비 소파에서 주무시고 계시더군요)
친절합니다~~

제 기준엔 방 크기는 그리 넓지도, 좁지도 않은 적당한 크기였구요~
청결도는 괜찮았어요!
근처 비슷한 가격대의 호텔들 후기를 봤을때,
개미가 나온다,벌레가 나온다 등등을 봤었는데
여긴 안그래서 좋았어요
시설은 낡았는데, 나름 깨끗하더라구요
(보심 아실거에요~낡았는데 깨끗하다는 것을요)

또 좋았던 점은 샤워기 수압이 강해서 좋았어요~
대신 창문이 없어서 밖의 상황이 어떤지 몰라서 그게 조금 불편했네요~~
그러나 좋았던 점은 그래서인지 소음이 없었어요!
오토바이 소리, 닭 울음소리 같은건 안들렸어요~~

만약 다시 하노이에 온다면, 다음에도 또 이용할 것 같아요!

2019-01-10 via Nuitee
C
Christian
10
Family Holiday Hotel Hanoi
Pros:

Stayed here with family. Location is great and staff is super helpful and friendly.

2019-01-08 via Nuitee
C
Christian
8
Family Holiday Hotel
Pros:

Visiting the old quarter of Hanoi this hotel is in the perfect location. Staff is super friendly and helpful. Would stay here again.

2019-01-02 via Nuitee
D
Dongju
10
직원이 친절한 호텔
Pros:

직원이 무척 친절하고 영어가 유창함
호안끼엠 호수에서 가까워 이동이 편리함
아침 조식이 대체로 맛난 편

2018-12-05 via Nuitee
D
Drew
8
Pros:

Great little hotel close to lake and city attractions.
Staff were very friendly and helpful.
Room conditions was fine and always clean.
Negative is that breakfast is served in a separate building and the service is non existent. As is the food if you arrive a little late.
a separate

2018-10-26 via Nuitee
V
Verified traveler
2
Pros:

There is no non-smoking room . The bathroom is dirty

2018-09-30 via Nuitee
C
Chun Yi
8
Good hotel
Pros:

Good location
Good service

2018-09-11 via Nuitee
C
Chun Yi
8
Good hotel
Pros:

Good location
Friendly crews

2018-09-10 via Nuitee
W
werner
8
Leuk hotel in centrum dicht bij meer
Pros:

Mooie ruime kamer dicht bij het meer.
Balkon
Welkomdrankje
In centrum
Ontbijt op 100 meter

2018-09-01 via Nuitee
J
Jack
10
Great service!
Pros:

I can’t remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries.
The hotel was clean and very centrally located.
I definitely recommend it.

2018-08-28 via Nuitee
K
Khan
8
Near to town and good hotel
Pros:

my stay at the hotel was good and happy /Recommended

2018-08-01 via Nuitee
V
Verified traveler
8
Pros:

Stay at room 202 , spacious room, nice balcony, excellent breakfast, safe area. Recommended for budget family.

2018-07-31 via Nuitee
V
Verified traveler
10
Wonderful Stay
Pros:

- Perfect location
- Friendly & helpful staffs
- Comfort & clean room
- Tasty breakfast

2018-06-29 via Nuitee