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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Heating
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Children's playground
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Outdoor pool - seasonal
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Snack bar
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Kids' outdoor play equipment
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Pool with view
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Picnic area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Situated along Highway 321 and just 1 km from Ripley’s Aquarium, Gatlinburg Country Town N' Suites offers easy access to popular attractions.
Comfortable Accommodations
Each room is equipped with modern amenities including a microwave, refrigerator, and 42-inch flat-screen cable TV with HBO. Select rooms feature a hot tub and fireplace for ultimate relaxation.
Exceptional Services
With a 24-hour reception, on-site snack bar, and complimentary donuts in the lobby, guests can enjoy convenience and comfort throughout their stay.
Ready to experience the perfect blend of convenience and comfort? Book your stay at Gatlinburg Country Town N' Suites now!
Guests arriving after 8 pm must contact the property to confirm their arrival time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$15 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I loved how it was close to everything
It was peaceful the young man that was at the desk was extremely friendly and very helpful
Nothing it was perfect
The room was very clean and fairly newly updated. The whirlpool tub was awesome. And the king size bed was very comfortable. It looked outdated from the outside. Butty when you enter the room, it's a whole different experience.
There really isn't anything I didn't like.
Location and price. Comfortable. We got to see a bear, so happy I would stay there again!
Bathroom floor was filthy..back of the bathroom door also filthy.
The property is value for money., reasonably close to downtown and has all the basic facilities
A/C works well, if has a full size fridge and plenty of parking .
Carpets are worn out and needs replacement.
We were very surprised at the updates and cleanliness of our room. There was a really good size refrigerator and microwave. Plenty of towels - loved the photos on the wall and on the window shade. Wonderful location to walk to eating places and to catch the trolley - or only a 20 min walk to the Aquarium. Easy parking! Liked doing check in with our phones.
Microwave did need some better cleaning inside, however, we did not need to use it.
You could use some better signs to explain where to check in - better to drive there than walk - when you first get in.
Tissue box would have been nice.
Price/location/allowed to park there after checkout in order to walk in to town.
Facilities could be improved
Nothing besides the price.
The rooms definitely did not look like the pictures, pretty deceiving. The room smelled like cigarettes and just musty. Carpet was disgusting. The soap dispenser in bathroom is soap only and is drying. It’s like liquid Dial. The office is hidden around the corner and down inner road. It was late and we just needed a place to rest and shower. Front office lady took an excessive time to check me in. I booked through Booking.com and the room was pre-paid. She said I still had a balance. She checked me in and after I got settled in, she calls me and says I didn’t give her my ID. Well, she didn’t ask for it. I told her I was going to take a shower and she proceeds to ask if I could bring it “now.” Told her no….again, jumping in the shower. I ended up sending her a picture. I did not complain. It was late and I was tired. And if I complained, it would be to someone who was incompetent. To add to insult, there was a bug on my sweater. I killed it and took a picture and looks like a bedbug!
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