Wingate by Wyndham Niagara Falls

Hotels
•
Wingate by Wyndham
7.2 (4269 reviews)
333 Rainbow Blvd. , Niagara Falls , us

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Children allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near attractions
Spacious and well-equipped rooms
Cons:
Issues with cleanliness in bathrooms
Staff friendliness and service availability

Categories

Cleanliness
6.2
Several reviews noted issues related to cleanliness, including filthy bathrooms and unclean rooms.
Service
7.7
Mixed feedback on staff friendliness and availability; some positive sentiments about good service.
Location
8.2
Multiple reviews praised the location for its proximity to attractions.
Room Quality
6.7
Generally good comments about room size and amenities, but issues with cleanliness affect the score.
Amenities
7.7
Positive remarks regarding amenities like spacious rooms and a heated pool.
Value for Money
7.2
Good prices noted in several reviews, but reservations about cleanliness and service may affect perceived value.
Food and Beverage
6.7
Breakfast was reported as basic but adequate; some complaints about variety.
Overall Experience
7.2
Overall sentiment is positive, despite notable criticisms about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Indulge in Comfort and Convenience

Heated Salt Water Pool and Fitness Centre: Enjoy a relaxing swim in our indoor heated salt water pool or keep up with your fitness routine in our on-site fitness centre.

Modern Amenities: Each room features a flat-screen TV with satellite channels, an en suite bathroom with free toiletries, and free WiFi for your convenience.

Convenient Facilities: Take advantage of our 24-hour front desk, snack bar, and on-site mini-market. Relax in the shared lounge, stay productive in the business centre, and explore nearby attractions like Maid of the Mist and Seneca Niagara Casino.

Experience comfort and convenience at Wingate by Wyndham Niagara Falls. Book now for an unforgettable stay!

Important information:

Please note that the shuttle is seasonal and is available from May to October.

Please note that the occupancy of the room is representative of the total number of people who can be accommodated in that room including children. Depending on the age, additional charges may or may not apply.

An in-room safety deposit box will be available for USD 1.50 surcharge.

Private parking is available on site (reservation is not needed) and costs USD 10 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 4269 reviews
Cleanliness: 6.2
Service: 7.7
Location: 8.2
Room Quality: 6.7
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 6.7
Overall Experience: 7.2
A
Amy • extended_group • us
10
2026-06-06 • via Nuitee
K
Kabita • family_with_children • us
9
It was good.
Pros:

Location and the breakfast.

Cons:

Have to pay for parking and the elevator was not working. Have to take stairs with kids and elderly parents.

2026-06-06 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-06-06 • via Nuitee
R
Radhakrishnan • solo_traveller • in
9
Pros:

Excellent location, large rooms and neat & clean!

Cons:

NA

2026-06-06 • via Nuitee
R
Rajan • family_with_children • in
3
2026-06-05 • via Nuitee
J
John • solo_traveller • ae
8
Good value considering going rates in the area.
Pros:

Close enough to walk to the falls.
Hot breakfast although basic.
Comfortable bed.

2026-06-05 • via Nuitee
J
Jozef • couple • us
7
2026-06-04 • via Nuitee
G
Gerd Franz • solo_traveller • at
1
Pros:

Die Lage !

Cons:

Leider muss ich sagen, dass ich noch NIE so enttäuscht wurde !
Schon bei der Ankunft wurde man von motivationslosen Damen in Empfang genommen, welche lustlos und arrogant auftraten.
Das führte sich fort auf dem Weg ins Zimmer. Der Boden im Gang war schmutzig, fleckig und klebrig.
Das Zimmer war sehr groß- beim Blick ins Bad stellten wir fest, dass im Waschbecken kein Stöpsel war und im Abfluss sah man irgendwelche Abfälle der Vormieter.
Da sich selben Haus ein Lokal befand welches bis in die Nacht laute Musik aus den im Aussenbereich montierten Lautsprechern spielte, war es mit dem Schlafe auch problematisch.
Einziger Lichtblick war das Küchenpersonal, welches sehr engagiert wirkte.

2026-06-04 • via Nuitee
K
kim • family_with_children • us
1
Mocked by Front Desk Staff, Dirty Room, Terrible Experience
Pros:

Poor breakfast, poor cleanliness, and extremely unprofessional staff. The only positive thing I can say about this hotel is that Niagara Falls is within walking distance, about 15 minutes away.

Cons:

I rarely leave negative reviews, but this was one of the worst hotel experiences I have had.

When I checked in around 7 PM on June 1, there was water on the floor in my room. I called the front desk for assistance. Instead of helping, the employee repeatedly mocked my English, asking things like “Do you even speak English?” and repeatedly saying “Mop! Mop!” while another employee stood nearby laughing. This continued for several minutes while I was simply trying to report a room issue.

Later, I found that the bathroom trash can contained clumps of hair, dust, and debris, making it appear that the room had not been properly cleaned. When I reported this, I was told there was nothing wrong with trash being in a trash can and was asked what more I wanted.

When I later asked why they had laughed at me, both employees became hostile, raised their voices, called me rude, told me not to speak to them again, and told me to stay away. My child and my child’s friends were nearby and became alarmed enough to come over and see what was happening.

To make matters worse, after replacing the trash bag, an employee left the dirty bag containing the hair and debris directly outside my room door. It remained there until the following morning.

I can accept misunderstandings. I cannot accept being mocked and humiliated when asking for help. The room condition was disappointing, but the staff’s behavior was far worse.

I would not stay here again.

2026-06-04 • via Nuitee
Y
Yasir • family_with_children • pk
1
No proper cleaning
Pros:

Location

Cons:

Cleaning

2026-06-04 • via Nuitee
A
ABHAY • solo_traveller • in
8
Pros:

Location , facilities & hotel

Cons:

All ok

2026-06-03 • via Nuitee
Z
Zach • couple • us
4
Worked great for the one night we were here but the cleanliness wasn’t the best
Pros:

Location was great

Cons:

Mold in the showers.. very dirty hallways

2026-06-03 • via Nuitee
M
Mahesh • solo_traveller • us
8
Pros:

The room was very spacious for our family of 5.

Cons:

Breakfast was not very good.
There was no soap in our shower.

2026-06-03 • via Nuitee
V
Vincent • couple • us
2
Pros:

Stay anywhere else.
Room was unkept and dirty, staff at the front desk made it feel like my fault and told me the sofa bed isn’t for sleeping so stains on the cushions and pillows shouldn’t matter. Well guess the couch isn’t for sitting on either. Found a baby sippy cup under one of the beds. Room was clearly not cleaned.
Quality has severely dipped at this location. Deluxe queen suite was advertised 2 TVs but the only tv was awkwardly on the far wall hard to watch from the beds. Second remote to even work the TV was missing had to get the only good employee in the building to get us the second remote. He also brought the sheets for the pullout bed as they weren’t in the room to begin with.
Hairballs in the hall ways, nail clippings in the stairs, an oily looking pool and a free breakfast that you’d have to pay me to eat.
After checking in on a Friday the next morning I grabbed a cup of coffee and set out to explore Niagara Falls only to have my whole day rocked by a mouthful of coffee grinds. Whether it’s an equipment or operator error both felt lacking throughout the stay.
They do get 5 stars for location which makes everything else I’ve said so sad. My wife and children and grandparents had an amazing experience at the falls and would highly recommended going and taking part in that experience. This hotel is in a great walking location to just about everything you’d want to do.

2026-06-02 • via Nuitee
C
cristiana • solo_traveller • it
5
2026-06-02 • via Nuitee
V
Vincent • family_with_children • us
2
Pros:

Stay anywhere else.
Room was unkept and dirty, staff at the front desk made it feel like my fault and told me the sofa bed isn’t for sleeping so stains on the cushions and pillows shouldn’t matter. Well guess the couch isn’t for sitting on either. Found a baby sippy cup under one of the beds. Room was clearly not cleaned.
Quality has severely dipped at this location. Deluxe queen suite was advertised 2 TVs but the only tv was awkwardly on the far wall hard to watch from the beds. Second remote to even work the TV was missing had to get the only good employee in the building to get us the second remote. He also brought the sheets for the pullout bed as they weren’t in the room to begin with.
Hairballs in the hall ways, nail clippings in the stairs, an oily looking pool and a free breakfast that you’d have to pay me to eat.
After checking in on a Friday the next morning I grabbed a cup of coffee and set out to explore Niagara Falls only to have my whole day rocked by a mouthful of coffee grinds. Whether it’s an equipment or operator error both felt lacking throughout the stay.
They do get 5 stars for location which makes everything else I’ve said so sad. My wife and children and grandparents had an amazing experience at the falls and would highly recommended going and taking part in that experience. This hotel is in a great walking location to just about everything you’d want to do.

2026-06-02 • via Nuitee
H
Haifeng • couple • de
10
Everything fine except reception
2026-06-02 • via Nuitee
S
Sandhya • extended_group • us
1
Never ever repeat as well as recommended to anyone to stay over there and waste their hard earned money
Pros:

There is nothing to like about this property.. the worst place to spend money on… beware ..

Cons:

Very old property.. everything is damaged and broken. Staff is soo rude and have no curtesy at all. Full of attitude. No room service . No cleaning at all. One of the worst hotel you could ever imagine and they still charge like 4* hotels.

2026-06-02 • via Nuitee
V
Vikrant • solo_traveller • us
1
Low quality breakfast not enough optionsI will not come back here , 2nd visit in a row when I got bad experience
Pros:

Close to the park

Cons:

Dirty rooms, broken closets and drawers, non working charging ports, lamps wee dirty

2026-06-01 • via Nuitee
C
chuanhai • couple • cn
4
Pros:

Location is ok but the management is not good. When we asked for a little bit earlier check in, the answer is $25. When we asked for a little bit late check out, answer is still cold answer $25. People in the front desk are always have poker-face

2026-06-01 • via Nuitee