Candlelight Inn

My husband and I booked a room for two nights. We were apprehensive due to reviews but the new owner Pewee assured us this was a newly renovated hotel and we could be assured a clean and safe visit. At first glance, the property was charming. It really had great bones. The lobby was older but cute and clean. The lobby manager was very kind. The problems began when we entered the room. I could very past the musty smell and wrinkled walllaper. However, the inside of the door was filthy and the battery pack for the electronic key entry hung loosely from it's harness. There were very large cobwebs on the ceiling. The bed linens were clean but there were stains on the towels. Bathroom was clean but the bathtub trim was missing. The clothes rack was rusty. The box spring mattress was dirty. The last straw was some kind of wet nastiness in the microwave. The smell was awful. I feel bad leaving a negative review given how nice the owner and manager are but I just cannot recommend this motel.

Hotel needs a complete remodel. The carpet had holes, beds had ragged fabric, the mattress was out of life and bathroom needed big help. After being in the room for 1 hour, decided to cancel our stay due to cleanliness and some insects. Front desk was very helpful and refunded 100% of money paid without giving us a hard time for cancellation. Staff was very helpful and nice, it is a shame that it seems that property has not received any renovation nor replacements in years

We stayed for one night and got about 4 hours of sleep. The toilet leaked on the floor. The room was dirty, there was no hairdryer or tissues. The door would barely lock, and there were noisy live in tenants that would not stop yelling outside and carrying on. I was honestly scared to stay here.

Read reviews but still ended up booking anyway. Wish I didnt. The NONSMOKING room we were in smelt so bad of smoke, we only stayed 1 night & went somewhere else the next night. The sleep clothes I had wore in the hotel that night smelt so bad of smoke that I couldn't wear them the next night in the other hotel. My clothes smelt like I had been in a bar all night. No exagerating! It just felt so unclean. Never again....

Old bedroom furniture everywhere! The room was no smoking and it stunk of cigarettes.

My best friend and I took our 4 kiddos to branson on a spur of the moment trip to silver dollar city. We booked a room on Expedia & we're running late, long story short, Expedia mixed up reservations. When I spoke with the owner she was very kind and said to come on over she would take care of us! She went up to the room herself and turned the lights on and left our door open for us. Excellent rooms. Beds were great. The linens were new and crisp and smelt freshly washed. All new texture in the rooms on the walls and trim. Nice flat screen tv for the kids to wind down to cartoons... I enjoyed her comfort when we arrived. It's ran by a mother and daughter now and it is exceptional. I look forward to our many stays this summer! With love from Oklahoma! I can't wait for my nanny to come visit with me :) you need to add pics of the pool! ;)

It was very quiet and comfortable. There was a fridge, microwave and flat screen TV in the room. The staff was extremely friendly, helpful and accommodating. The only downside is the ice machine was broken, the Wi-Fi was down for a day and the room phone didn't work. Luckily, the ice machine was replaced so that shouldn't be a problem in the future. Also, they had the wifi fixed within 24 hours. Overall we very much enjoyed our stay and we are returning next weekend. 😊

1 star is too much for this dump!! We stayed here in the summer of 2016, never again would I go back, I wouldn't even let my dog stay here, we stayed there 5 nights and not once did they clean the room, make our beds, empty our garbages or bring fresh towels for us. The rooms were filthy, spiders on the walls and burn holes in the bathroom floor. We should have know the first day we pulled in and saw police looking for someone in the woods next to the motel that it wouldn't be good. Our room door wouldn't shut, you could see day light through it and when we told the office they just told us to push it shut harder and they wouldn't fix it or move us to a new room. The dead bolt was attached to a piece of trim that was attached to the wall with 1 nail, what good is that when the door doesn't even lock and could easily be pushed in? We stacked all of our suitcases in front of the door at bed time. There are also a bunch of deadbeats that are living here and partying. It made us very scared and uncomfortable to go outside with our 2 small children in the evening because they were always out there smoking and walking around with beer. We tried the pool and the water was very cloudy and almost felt like slime! I will learn next time to spend a little more for a decent motel!

The bed was comfortable and they were so nice. Very helpful.

Bed so uncomfortable, ended up in E.R. after stay, (true story) dead roach on bathtub, didn't clean room when stayed 2 nights, towels looked like 10 year old Walmart towels, pillows stained yellow, with one of the covers the plastic, old person hospital ones. Too much to list. Just gross. I suggest a tetanus shot after your stay.

Will never stay there again. should have known when entering Lobby had a sign"no smokimg" and it reaked of cig. smoke. 1st/ room we got was roach infested,bugs in refrigator and micro wave,, on bathroom floor. Told front desk clerk, She put us in another room, Her husband had the checked the room before we went in said it was clear of bugs, There were dead bugs on the bathroom floor , hair in the sink, one set of towels,,no trash can,,no phone, smelled very musky, and the bathroom floor was very dirty. It looked like it had been mopped at some time but there were dried dirty shoe prints on the floor. Shower head cover hanging on shower pipe, shower head corroided with who knows what. I cleaned the floor and got rid of dead bugs in bathroom. Checked mattress for bed bug sign, didn't find any. Could not stand to stay there any longer. Checked out after being there the afternoon
and will never ever go back

Management had a recent turn over.
Management had been injured.
Zero staff so part of management was the cleaning women.
We asked for two rooms, got two rooms (only positive).
One room took an extra 2 hours to get clean as there was zero staff.
Beetle in one bed- dead, dried, obviously had been there a while.
Roach in another bed, with a big brown tick. BTW. New take over so new sheets... Well beds were HOLY @@@@. But for a $50.00 room I guess the almost OK.
-We had no smoke alarm.
-We had no way to lock door other than knob.
-Our TV got on channel an no remote.
-We had no Coffee pot.
-We had no trash can.
-We had Dollar store towels.
-We did get breakfast... A box of Krispy Creams and a tank of coffee (complimentary) but you had to walk by the managements open room full of cigarette smoke and a Hoarder filled room to get to it.
-Management said we haven't heard about them ticks yet, have seen some fleas!!!!!
-place was robbed the night before we got there.

DO NOT STAY HERE UNLESS YOUR DUDES NEEDING TO CRASH. OTHER WISE SLEEP WITH BUMS IN THE PARK--- safer and cleaner.

I read reviews before coming thought would be okay for one night, heard they were better since recently changed owners. No. Although the room was clean it has an old smell but that wasn't a big problem to me the main issue was my rooms door wouldnt even close all the way! Even after deadbolting the door you had a bunch of daylight coming through where closes and door had lots of wiggle room you could move it even when locked and see out. Upon arrival they couldn't find my reservation and the old guy was nice, but the lady in the office was RUDE and GRUMPY hope she's not that way all the time but was to us then. And lastly, if you don't mind being woken up at 7 am on vacation twice due to faulty fire alarms... Have fun! They blared once at 7 and again at 7:30 all to be malfunction. Not a fun alarm clock. So I don't recommend this hotel. And to you ladies, they do not provide hair dryers either like most hotels do. Be prepared.

Lazy and rude employees no pool I had to go elsewhere I was told after 11 was pasted check in time I thought a hotel was always open all kinds of sketchy people wondering around it too scary for me and my two small children

No remotes, no quilts on bed or extra quilts, no coffee or creamer, no breakfast as stated. The heat was not on and it was freezing cold. It took forever to heat the room. Brrrr.

We booked through hotels.com and they claimed they diddnt receive the reservation. They ended up charging us more than quoted online. Then at 150 am!! Someone tries to break into our room. They actually got the door cracked open the only thing holding it closed was the chain! There's no phone in the room so I had to scrounge around for my cell. By the time my husband got his pants on and I found the phone we opened the door and it was a man (the managers husband ) and the manager. He claimed his wife asked him to go check the room beside us for squaters and he got the number mixed up...um. No. I couldn't sleep the rest of the night. The front desk worer now that there's one there at 8 am said they probably would not refund our stay or refund what was supposed to be a second night that I will not be spending here!!

I wasn't sure what to expect but was pleasantly surprised. The mangers were so friendly and helpful. Ownership changed in the last 3 months and you can really tell theses managers care about their jobs. The room was very clean. The tub and shower were huge with great water pressure. The beds were clean and soft. The location is also great. The hotel sets off the strip so you don't have all the noise but very close at the same time. My only complaints are that the door lock needs improvement and the towels could really use an update in quality. I'm sure these things will come as they are just getting started. This will be our Branson hotel from now on.

Our room was clean. It was supposed to have two queen beds. It had one and a twin bed. I asked for a room on first floor but couldn't get one. There is no elevator. There were four of us with only two towels. It took awhile to get more towels.

Check-in took a while. The smoke alarm started chirping at 2 AM; I went down to get a replacement battery and the front desk area was locked up tight. Nobody available. Maid service was lacking. The bed never got made and didn't provide enough washcloths.

We had a good time even though is was rainy all weekend. The hotel was clean and neat. We will possibly stay again when the weather is warmer as they have plenty of seating outside on a patio. The only problem we had was my email confirmation said we would pay upon arrival but also said that had already been charged on my credit card so we had to get in tough with the credit card to make sure we were not charged twice. A problem with hotels.com not the hotel