Hotel on North

Hotels
9.3 (424 reviews)
297 North Street , Pittsfield , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Limited breakfast options
Some noise issues

Categories

Cleanliness
9.18
Several reviews mention clean and comfortable rooms.
Service
9.99
The staff has been consistently described as friendly, helpful, and responsive.
Location
8.69
Mixed reviews about the location; some found it a bit lacking in nearby attractions.
Room Quality
9.64
Rooms are described as clean, spacious, and comfortable.
Amenities
9.17
Good amenities, including EV charging and a nice attached restaurant.
Value for Money
9.63
Guests believe they received good value for the accommodations.
Food and Beverage
8.18
Food options received mixed feedback, with some positive mentions of the restaurant but negative views on breakfast.
Overall Experience
9.95
Overall positive experiences noted, with many expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:21

Property Description

Central Location

Modern Amenities

Entertainment Options

Book your stay at Hotel on North today to experience comfort and convenience in Pittsfield.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 424 reviews
Cleanliness: 9.18
Service: 9.99
Location: 8.69
Room Quality: 9.64
Amenities: 9.17
Value for Money: 9.63
Food and Beverage: 8.18
Overall Experience: 9.95
L
Lori couple us
10
2026-04-16 via Nuitee
J
Joseph couple us
10
Calm and relaxed atmosphere
Pros:

Very cool decor. Clean rooms and nice facilities

2026-04-13 via Nuitee
M
Michael couple gb
9
Pros:

No Breakfast available so went out

Cons:

Surprised that we had ato make up our own bed after 1st night stay

2026-04-11 via Nuitee
I
Ian solo_traveller jp
9
Pros:

large rooms, high ceilings, clean, friendly staff

2026-04-02 via Nuitee
J
Jon solo_traveller us
8
Pros:

Excellent shower.

Cons:

No bedside clock

2026-03-31 via Nuitee
G
Grillo extended_group us
10
Very satisfied with my stay…..Would book hotel again….
2026-03-29 via Nuitee
N
nishil2026 Couples
10
Pittsfield, MA Rocks
Pros:

Fantastic HOTEL. BAR NEEDS IMPROVEMENT. FOOD WAS SUB PAR.

2026-03-28 via Tripadvisor
T
Thomas couple us
10
We had a restful, delightful stay, pleasantly surprised about the quality of the venue.
Pros:

The location was central to the activities and destinations which we attended. The hotel was very nicely appointed and unique.

Cons:

Although we were able to check in a little early, the communication about the actual check in was a bit confusing. We ended up waiting in the lobby for an extended time, thinking we were able to check in even earlier based on some misinformation from front desk staff.

2026-03-24 via Nuitee
R
Rohan solo_traveller au
9
Pros:

Lovely old building on the main street of town. Parking is out the back and easy to find. The attached steakhouse makes a great steak with friendly service. Room was fine but not exceptional. Good value for money.

Cons:

N/A. TV was a bit outdated but that's a nitpick

2026-03-20 via Nuitee
F
Francesca extended_group us
9
We had a warm cozy night in this lovely hotel.
Pros:

Unique, warm and inviting hotel with lovely staff and nice rooms right downtown.

Cons:

Nothing really

2026-03-19 via Nuitee
S
sarahjos2026 Solo travel
10
Lovely Stay
Pros:

Hotel on North has a wonderful atmosphere and I really enjoyed staying here. The staff were friendly and helpful. The restaurant downstairs was delicious and the boutique had so many fun things to look at and explore. I loved my stay and look forward to staying again in the future!

2026-03-05 via Tripadvisor
A
Amy solo_traveller us
9
Pros:

Love the space, style, decor. It's cool, dark and quiet for sleeping. Nice personnel.

Cons:

TV didn't work (second time this has happened to me). Two remotes, maybe just too complicated for ne, but I think,something was unplugged, hanging down behind TV (?)

Some noise by housekeeping in the hallway at 9 a.m.

2026-03-04 via Nuitee
E
Elaine solo_traveller us
10
Easy to feel at home at this well-maintained, welcoming hotel!
Pros:

Historic, clean, spacious, comfortable

2026-02-26 via Nuitee
C
Camilo extended_group co
10
Muy acogedor y tranquilo
Pros:

La gente y su calidez, los cuartos muy acojedores.

2026-02-24 via Nuitee
W
Walker solo_traveller us
9
2026-02-22 via Nuitee
L
LetsGoMets-NJ Family Montclair, New Jersey
10
Wonderful relaxing stay in the Berkshires
Pros:

This a wonderful, warm, unique hotel. The rooms decor are both soothing and welcoming. Having stayed in many different room, each one is delightful. The fresh coffee in room, robes, and wonderful shower features make The Hotel on North truly remarkable. I always stay here when visiting family instead of the many brand hotels in the area.

2026-02-05 via Tripadvisor
L
lisaaD5232CU Family
10
Excellent Service, Very Clean!
Pros:

We just returned from a very pleasant stay at Hotel on North. My daughter had doctor's appnts M-W at Berkshire Medical Center. A snow storm was hitting the area starting Sunday so we flew out Saturday to beat the storm. The hotel was 1/2 mile to the doctor. Many area restaurants and business closed during the storm. The front desk employee (I didn't get his name), was making a list of all area restaurants staying open and coordinated with them to deliver to the hotel. He even tracked down a couple Door Dash drivers who said they'd serve the hotel guests during the storm. I was concerned about retrieving our car in the parking lot for our appnt. Monday morning after more than 2 ft of snow hit the area. The snow plow was going all night, and that morning, the hotel's VP of Ops and maintenance person were plowing, shoveling, and even wiped off all the guests' cars. Having Liberty Pizza across the street made for a quick and cheap pick-up or delivery -- and the food was very good! The restaurant in the hotel is also very good with a pleasant atmosphere. The hotel (including rooms, bathrooms) were spotless, and all of the employees were very nice and helpful. You can see they're commitment and was very much appreciated.

2026-01-28 via Tripadvisor
P
Peter solo_traveller us
9
2026-01-20 via Nuitee
K
Kristen solo_traveller us
10
2026-01-20 via Nuitee
J
Joanne extended_group us
8
2026-01-20 via Nuitee